[Resolved]  IndiaBulls — Refunded Flipkart money not credited in dhani prepaid card even after 10 days.

I was paid 10039 rupees on flipkart for buying a item on 17/07/2021 through dhani rupay prepaid card. Then i was changed my mind and cancel my order. Flipkart seller refunded the money at same day with refund id but the money is not credited on dhani wallet even after 10 days today is 28/07/2021. Dhani didn't attend any call. Every mail which I'm doing have a system generated reply refund usually takes 7-10 days after processed refund.
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Jul 31, 2021
Complaint marked as Resolved 
They credited money in my dhani wallet.
IndiaBulls customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

Regards,
Team Dhani
Abhi1431112's reply, Jan 7, 2022
Refund nahi aya
Bhai refund aaya tumhara
Im Abhishek [protected]...I paid 916 rupees on flipkart for buying a item on 10th November 2021 through dhani rupay prepaid card. Then i was changed my mind and cancel my order. Flipkart seller refunded the money at same day with refund id but the money is not credited on dhani wallet even after 5days today is 15th November2021.

IndiaBulls Customer Care's response, Nov 18, 2021
Verified Support
Dear Abhishek,

We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Neha, Team Dhani.
Abhipaddy's reply, Nov 18, 2021
I have received refund..thank u
IndiaBulls Customer Care's response, Nov 18, 2021
Verified Support
Dear Abhishek,

Your feedback is valuable to us, we will surely notify our team and wish to provide better service in future.

Neha, Team Dhani.
How many time does dhani takes to add refunded amount to the card?
I have ordered a jacket on Flipkart on 6/01/22 and paid 749 using dhani one freedom card. Due to some reason I cancelled my order. Flipkart refunded the amount on the same day but the amount is not credited in my account. I had have to pay its installment also.
Please help me to get my amount refunded

IndiaBulls Customer Care's response, Jan 9, 2022
Verified Support
Dear Chandrahas Raj,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani
Chandrahas Raj's reply, Jan 11, 2022
My contact number is 7970518080
I have ordered a Headset on Flipkart on 24/01/22 and paid 999rs using dhani one freedom card. Due to some reason I cancelled my order. Flipkart refunded the amount on the same day but the amount is not credited back to my account or wallet. I had have to pay its first installment also.
Please help me to get my amount refunded, as soon as possible
Contact Details
Jibin
[protected]

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