IndiaBulls — regarding cheating done by indiabulls executive and mental harassment for their deeds.

Address:

395009

Dear customer care,

My current loan account number is 'hhlsur00373653'. My old loan account number was 'hhlsur00180519'.

I have taken my home loan in march-2014 and its account number was 'hhlsur00180519'.

Sales team of indiabulls has cheated me for their benefits and target achivement.

In october-2017, they have closed my old loan and they have disbursed new cheque so that they can achieve their target without informing me or without my any application. My new loan account number is 'hhlsur00373653'. I am wondering that how indiabulls has allowed them to do such a cheat and how indiabulls has given cheque without my signature.

They told me that i have to pay approx 12000 rs. As the difference of loan disbursement date and emi date. Why should i pay that money when i didn't apply for that? I should not bare the cost for their mistake and their target completion.

Even earlier my emi rate was 9.80% and now it is 10.15%. Why i have to bare that cost?

Their recovery agent is coming at my home and abusing my family members and torturing them. His name is "mehul patel". His contact number is "[protected]". Yesterday he told me, "though sales team has cheated you, you are in benefit. So you have to pay that money otherwise i will do whatever i want and will go legal."
When i asked him the policy of legal, he told me to find on internet and were talking as if he is the owner of indiabulls.
He also told me that "ruk, mai tereko teri puri kundli nikal ke deta hu." you can hear that in audio clip as well which is in gujarati language.

He is torturing me and my family members mentally for 2 emi bounce and that 12000 rs. Which are being reflected as pending amount due to sales staff's mistake.