[Resolved]  IndiaBulls — Subscription Payment for One freedom Paid via dhani payment link but NOT yet updated for March 2022 ????!!!!

Hi,

I made the entire payment Via link shared by you support team on 8th March tiwards subscription fee for the month of March 2022 for Dhani One freedom credit line. WHY IS IT STILL SHOWING DUE IN THE DHANI APP ?????

Please update the payment of 1651 towards the subscription fee for the One freedom credit line for the month of March 2022 IMMEDIATELY, as I do not want any further trouble or any NEGETIVE DPD or late payment report in CIBIL, Experian or any other credit bureau.

I made this subscription payment on the 8th of March 2022 so that it is credited towards the one freedom subscription fee on or before the due date so NO LATE PAYMENT fee is charged or NO late payment is reported in CIBIL, SO WHY IS IT Still SHOWING SUBSCRIPTION PAYMENT DUE IN THE Dhani APP ??.

This payment was made through the Razorpay link shared in my email by your support team, as the wallet limit got exhausted for the month of March 2022 !!

Kindly immediately & Urgently Update the payment of 1651 towards which I already paid on 8th March 2022 for one freedom subscription fee for March 2022. - SCREENSHOT of PAYMENT PROOF ATTACHED ALONG WITH PAYMENT ID.
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Dec 3, 2022
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2022
IndiaBulls Customer Care's response
Dear shininrays,

As per our telephonic conversation we are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

Mohit, Team Dhani.
Mar 21, 2022
Updated by shininrays
The subscription due of 1651 is still showing, in spite of sending several email, reminders & screenshot with proof of payment made via the Dhani Razorpay link on the 8th of March !! Today is the 21st of March & you still have NOT updated the payment !! This is Unacceptable !!

This BETTER does NOT gets reported in CIBIL or any other credit bureau as late payment else I am going to RBI and other legal authorities.

Previously also the same thing happened & you guys messed my CIBIL, EXPERIAN & other credit bureaus up by wrongly reporting late payments there which brought down my score unjustified !!

I HAVE DONE EVERYTHING I CAN WITHIN MY CAPABILITIES INCLUDING MAKING PAYMENT 8 DAYS BEFORE DUE DATE FOR THE SUBSCRIPTION & YOU GUYS HAVE JUST BEEN BUYING TIME WITHOUT GETTING THIS AMOUNT CREDITED & ADJUSTED AGAINST THE PENDING SUBSCRIPTION DUES !! WHY ????
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Comments

Dear Shininrays,

This is taking longer than usual. Please allow us some more time request your patience in the interim.

Rajat, Team Dhani

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