IndiaBulls — Tenure increased without my consent

Dear sir
I have taken loan from indiabulls from rohini branch having loan account number hhlrhn00432219.
My tenure of loan has increased from 20 years to 30 years without my consent and knowledge
The interest part in emi amount is 10000 rs in 10238 rs emi however principal amount is 238 rs my principal amount is not decreasing with payment of emi which lead to heavy load.
Kindly reduce my tenure and adjust principal amount of past emi i have paid.

Regards
Amit bahri
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IndiaBulls customer support has been notified about the posted complaint.
Oct 05, 2020
Updated by Amit Bahri
I am not satisfied with the reply Indiabulls given to me my question is it define by any regulatory like rbi ombudsman whatever they are doing
1 tenure increased f om 20 years to 30 years
2 principal amount only 238 rs in 10238 rs emi

Oct 05, 2020
Updated by Amit Bahri
I am not satisfied with the reply Indiabulls given to me my question is it define by any regulatory like rbi ombudsman whatever they are doing
1 tenure increased f om 20 years to 30 years
2 principal amount only 238 rs in 10238 rs emi
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