IndiaBulls — Theft of my hard earned money

I have placed prepaid order on dhani pharmacy on 9th August 2021
By giving reason system error i am not getting my medicines nor van cancel my order
I have raised complaint twice but no use
No one contacted me nor your highly professional team solved the issue
Now customer care is also avoiding me
This is not fair to your reputation
I am going to write a facebook post on the same
Worst ever experience
Dhani app is crap
I am attaching herewith screen shot of discussion with your customer care
Thank you