[Resolved]  IndiaBulls — tracking my outgoing calls n not changing my bank account

Address:

Indiabulls Housing Finance Limited, Indiabulls Finance Centre, Indiabulls House, Tower 01, 17th Floor, Senapati Bapat Marg, Elphinstone Road, Mumbai - 400 013, Maharashtra, Mumbai City, Maharashtra, 400082

Hi my name is varsha sharma. My loan account number is pl03900950. I took loan in oct 2018 for 50k but i regret now. Because of some reason my emi ac was closed and in december 18 i informed there collection guy to tell me procedure to change my ac but he dis not help. Then i email there customers service but i just received the reply to keep docs ready but no one collected n here the painful journey started the collection guy called meat 10 pm n harrased. I have screenahot. The collection guys calling to those ppl whome i contact for job a consultancy basically. I dong how they get there number. It means u guys are tracking my outgoing calls. Finally in march a manager called sudarshan spoke but he said it will take 3 months to change my ac but when i called customer care the lady said it will take 2 days but she did not arrange any executives and non of collection guys or manger sudarshan ready to share email for complaint. Till now i m paying manually on 1 st of every month but u guys have imposed ck bounce charge of 7k which i wont pay because this ur mistake. I vl pay only remaining 3 emi. Please help me otherwise forget the payment because 3 or 4 ppl came to collect money at my home but y cant u cm to my home to collect docs? This mess is all because o[censored]r ppl's inefficiency. I have informed u n paying. I have all records n email n screenshot. Please collect from me.