[Resolved]  IndiaBulls — Transaction failed, money got debited,but not giving refund

Transaction failed while paying the one freedom card due and money got debited from bank account and i recieved email stating that the transaction is failed and if money got debited then that money will be credited back to bank account in 4-7 working days. But i didn't received any refund despite waiting for 28 days. I tried reaching support of dhani via email complaint and always they say that if money got debited then that will be refunded in 7-10 working days. Its been more than 25 days . I've written many emails to [protected]@dhani.com. At last i came to one conclusion that they dont to give me refund and they dont respond at all. All they do is cheating people by taking their money for failed transaction and not refunding my money . All they is [protected]@0% interest at it isn't true. They charge ₹300 as subscription charges. When we pay first its ₹300 but when we renew they charge Gst which is ₹53 . In this way they are cheating the normal people
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Feb 9, 2022
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Dec 21, 2021
Updated by jmvarma007
My registered mobile number is [protected]
Verified Support
Dec 21, 2021
IndiaBulls Customer Care's response
"Dear Customer,

We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Jatin, Team Dhani"
Verified Support
Dec 22, 2021
IndiaBulls Customer Care's response
"Dear Customer,

Our team connected with you & we hope, we were able to help you in a best possible way. However, should you require any further assistance in future; do feel free to reach out to us. We'll ensure to take care of your requirements/concerns.

Jatin, Team Dhani"
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