[Resolved] IndiaBulls — unable to login dhani app

Phanindra kone

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Hello team,
Iam a coustomer of india bulls dhani. Iam unable to login to the app kindly find the attached screenshot. I have updated the app, uninstalled and re installed the app but the issue is same kindly look into my issue and resolve on high priority.
I am doing continuous follow-up on my issue from past 3 weeks. I am getting a reply that we are working but noting action has taken-up till now.
Team i am planing to take topup loan with dhani so, request you to kindly resolve my problem asap

+2 photos

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Oct 8, 2018

Complaint marked as Resolved

Mr Sonu from Indiabulls floor supervisors help me alot in resolving the issue on hight priority A big thanks to Mr Sonu(Hyderabad)

IndiaBulls customer support has been notified about the posted complaint.

Oct 03, 2018

Updated by Phanindra kone Hello Team,
This is not at all fair. I am doing continuous followup and emailing continuously to every one from past 30 days till now nothing action has taken up.

Everything time when i drop and email you people will say that IT team is working on this issue i am wondering what your IT team is doing this not a fairthing.
24-48 hrs is acceptable but 30 days with a single issue is not acceptable

Oct 04, 2018

Updated by Phanindra kone Hello Team,
Now i m getting new error while login to the application kindly find the screenshot

Oct 05, 2018

Updated by Phanindra kone Team,
Again im getting the same error pls find the screenshot

Verified Support

Oct 05, 2018

IndiaBulls Customer Care's response Dear Phanindra,

We would like to connect with you in this regard. Request you to share your contact number or loan account number so that we can address the concerns raised by you.

Oct 06, 2018

Updated by Phanindra kone Today i had 1hr 30mins call with coustomer care regarding my issue. Floor manager Mr.Sonu from Hyderabad interacted with me and he is giving false commitments and noting issue has not resolved till now i had same problem iam lodig a complaint to investigates tmy case. But I am getting no replies from them either.
IndiaBulls is a dangerous company.

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Comments

SATHISH MAHA

from Chennai, Tamil Nadu

Loan login process done but loan amount still not received when I will get the amount

IndiaBulls Customer Care's response, Oct 12, 2018

Verified Support

Dear Sathish,

We would like to connect with you in this regard. Request you to share your contact number or loan account number so that we can address the concerns raised by you.

IndiaBulls Customer Care's response, Oct 22, 2018

Verified Support

Dear Sathish,

We hope your issue is resolved. Do let us know if any assistance required in the future.

Jaya prakash kusuma

Jul 4, 2021

Iam unable to login my dhani app account

Showing the error
Something went wrong please try again later.

I Restarted my phone cleared all cookies etc uninstalled nd installed the app
But still showing the error and unable to login
Please check my request once

Jaya prakash kusuma

Jul 4, 2021

This is the error

IndiaBulls Customer Care's response, Jul 5, 2021

Verified Support

Dear Jaya prakash kusuma,

Dhani App is temporarily not available due to a technical glitch and we are working to get the app up & running at the earliest.

Be rest assured your data is safe. You will be able to access all your favourite services on the Dhani App shortly.

Thank you for your patience

Regards,
Team Dhani.