[Resolved]  IndiaBulls — unwanted charges I am facing

Address:

G-6/332 sec-16 rohini, 110089

Mera indiabulls ke sath personal loan chal raha hai jiska total amount 20, 000rs hai. meri pehli emi 1119rs 5th march 2019 ko deduct honi thi. bank ke hisaab se account ma paise ek din pehle account ma paise hone chaiye. ye mera pehla loan tah jiske bare ma mujhe jaankari nahi thi. 5th march 2019 ko maine apne account ma paise transfer kie tahki bank se emi deduct ho sake. Evenig, tak emi deduct na hone par maine indiabulls ke customer care mai call kia ki meri emi deduct nahi hui ha. so please iseh deduct kar lo ya btayo mai manually pay kar deta hu. toh unhone kha dont worry sir woh deduct ho jaygi. but aesa hua nahi. next day mere account mai se paise deduct ho gaye so maine socha emi deduct ho gayi hai. because indiabulls ki application mai emi updated ah rahi thi aur maine customer care se kafi baar pucha emi apke paas update ho gayi hai na toh unhone bola sir ho gayi hai. but aesa kuch hua nahi emi deduct hui hi nahi indiabulls walo ne 6th March, 2019 ko ECS charge laga dia 413rs ka. aur sath ma bounce charge laga dia 472rs ka aur mere kafi bar mail karne par bhi meri kisi ne help nahi ki aur uske badh bounce charge na bharne par bounce charge ki late fee laga di jo 14.53rs thi. jab ye sab conversation mails par chal rahi thi tab bina kisi call ya information ke unhone executive ko mere ghar bhej dia. fir excutive ke kehne par maine 16th March, 2019 ko 1119rs ki emi pay kar di aur maine bar bar pucha ab mujhe koi charge toh nahi lgega toh usne kahi nahi lgega. mere emi pay karte hi dubara se indiabulls walo ne 16th March, 2019 ko fir se ECS charge kia 412.99rs. fir maine kayi bar uske lie mails kie but meri help kisi ne nahi ki. even sab log misbehave karte rahe calls par aur wrong information dete rahe. fir maine 4th May, 2019 ko apne account mai money transfer kia toh fir se indiabulls wale ne mere account se charge kia
450.50 + 468.97 = 919.47.
maine dubara call kia customer care par unhone bola unhone backend team ko mail kia but mere pas koi reply nahi ahya and still woh mujhe bounce charge ke lie call kar rhe hai. mai ek middle classs family se hu. meri ghar ki fiancial condition bahut khrab hai. ye loan maine ush wjah se lia tah but inh sb mai ye log mujhe bahut preshan kar rahe hai isme koi bhi person kisi trah ki help nahi kar rha. Inhone mera total amount 1746rs mere account se deduct kie hai. 487rs still pending amount mai show kar rha ha jiske lie woh mujhe bar bar call kar rhe ha ki mai woh pay karu.ek payment late hone par 2233rs ka amount kha ka justice hai. its like more than 100% intrest. Please help me and stay out for this mai apna paisa wapis chahta hu. they are harrasing aur bar bar call karke preshan kar rhe hai.
Thanks,
Paramjeet Kochar