[Resolved] IndiaBulls — worse behavior of india bulls dhani manager | |||
Hi team, My name is sravani and i took loan from dhani app last year, until that time i'm paying my emi. This month i moved to another company and still waiting for my salary, so i asked for extension. I'm. Asking time from concerned person name guru prasad and collection agent venu. They are not listening and sending people to my home and talking nonsense to my in laws. That manager can't even speak proper english and he will not understand if you talk anything. Whatever it is pay emi. This is how he speaks. I sent mail to nodal officer for time they accepted, but here this manager already sent people to home and started using abusive language. Even i'm ready to pay late charges and bounce charges, is this the way you treat your customers. With out salary how can we pay the emi. When these agents came home, i have called customer care and asked them to talk to collections age t, those age to are not ready to speak to them or listen to them. If you have worse customer care and gundas, how can normal customer believe you. Hope i will close my loan soon and please don't take loans from this, if you want peace of mind. Thank you. Regards, Sravani Was this information helpful? | |||
Apr 8, 2019 Complaint marked as Resolved IndiaBulls customer support has been notified about the posted complaint. Verified Support Feb 25, 2019 IndiaBulls Customer Care's response Dear Sravani, Apologies for the inconvenience caused to you. Kindly share your contact details or loan account number so that we can proceed further with your concern. Verified Support Mar 05, 2019 IndiaBulls Customer Care's response Dear Sravani, We hope that your concern is resolved. Feel free to get in touch with us in case further assistance is required. | |||
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