Indiaideas — jio recharge july 2

I recharged my jio number via jio app through googlepay. And indiaideas requested 349 from me through googlepay. I payed and money was debited from ny account. But no recharge was done. I contacted the jio customer care. But they couldnt find the problem. So i want refund of my money including my voucher. Else proceed with my recharge or i will file a complaint in consumer court