Indiaideas — money deducted recharge not done

My name is azhar i have recharged amount of 399 from the jio app using upi through tez i have send the money to indiaideas (The transaction is complete and the money is deducted but recharge not done google transaction id: cicagkccztb2fq
Upi transaction id:[protected] please do help either you can proceed with the recharge or you can refund the amount to my account account number[protected]