| Address: Chamba, Himachal Pradesh, 176313 |
#indiamart #badexperience #vulnerable-dealing
Today i got a call during client meeting from the customer service executive of indiamart regarding joining their paid membership programme for digital marketing. Actually he had discussed the terms & conditions of joining this, few days back. But somehow due to busy schedule, i forgot to activate the online link and do the transaction.
Thats it! I think i have done this much to make him use harsh and high tone on the call! He used some hard words!
N believe me my phone was on loudspeaker!
In front of my client, i felt embarrassed!
I replied, “is this the way you approach all your clients? Is this the way indiamart promote the business? Lets please cut the call.â€
Saying “thanks for wasting my time†he cuts the call.
After around a hour, a got another call from the dealing hand who dealt with me from indiamart complaining my mistake to not crediting the amount.
I just give her the feedback about the previous call, and how embarrassing his words prove in front of a client. And asked her “ do they record calls†and she simply smiled and said, “ no sir, we don’tâ€.
She tried hard to convince me to do the transaction and get the membership, somehow i believe to hold on the transaction for some more days.
#badimpression #indiamart
IndiaMART customer support has been notified about the posted complaint.