Olymp Trade Customer Care
Inlustris Ltd.
Customer satisfaction rating: 79%
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86
COMPLAINTS

Olymp Trade Customer Care

Inlustris Ltd.

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Address
James Street, Kingstown,
First Floor, First St Vincent Bank Ltd Building,
Saint Vincent and the Grenadines

India

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+54 11 5917 5747  [Buenos Aires]
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+27 21 100 3880  [Cape Town]
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Customer satisfaction rating
79%
Complaints
86
Pending
21
Resolved
62
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

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Olymp Trade Complaints & Reviews

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Olymp Trade — problem with indicators [Resolved]

 Gardazuru on Nov 27, 2019
I've been using olymp trade's trading platform for a long while and i find many tolls to be helpful. The set of available...
Complaint comments  Read comments Complaint category Business & Finances

Olymp Trade — why does stop loss move to the entry point? [Resolved]

 Shakir Ammadie on Nov 26, 2019
I'm praticing with the demo account at the moment. I've found how to apply stop loss and take profit. But for some reason...
Complaint comments  Read comments Complaint category Business & Finances

Olymp Trade — I have a question [Resolved]

 Rajendra Comar on Nov 24, 2019
Hello. I have a question. They promised me a bonus, but when i funded account, they didn’t want to withdraw my money + registration...
Complaint comments  Read comments [1]Complaint category Business & Finances

Olymp Trade — has my account a two factor authentication? [Resolved]

 Munaf Solanki on Nov 23, 2019
I have no idea why, but my account profile panel says i should have a two factor authentication when i log into my account.in...
Complaint comments  Read comments Complaint category Business & Finances

Olymp Trade — why is there no application for windows phone? [Resolved]

 Vaib1hav on Nov 26, 2019
Why, with the promised multi-platform, there is no application for Windows Phone? Multi-platform is very important for most...
Complaint comments  Read comments Complaint category Other

Olymp Trade — why was the payout rate for brent changed ? [Resolved]

 Paregal on Nov 19, 2019
Hello! Yesterday night I was trading Brent. The payout rate was 80%. I know this for sure, because I always capture screenshots...
Complaint comments  Read comments Complaint category Business & Finances

Olymp Trade — I often do wrong trades [Resolved]

 Bristent on Nov 26, 2019
I tried using Olymp trade on PC and everything was good enough. Later I had to switch to mobile app. First I liked it better...
Complaint comments  Read comments Complaint category Business & Finances

Olymp Trade — payout rates change from time to time [Resolved]

 Radjaz on Nov 26, 2019
Olymp Trade promised that I will have 80-90% payout rates. When I log in and start trading, I can see that some instruments...
Complaint comments  Read comments Complaint category Business & Finances

Olymp Trade — I can't set up a stop-loss [Resolved]

 Usman Mehra on Nov 16, 2019
My trades on olymp trade forex platform always get some stop loss order along, even though i did not specify such a stop loss...
Complaint comments  Read comments Complaint category Other

Olymp Trade — I don't understand something about options trading [Resolved]

 Gardazuru on Nov 11, 2019
I don't understand something about options trading. When I buy or sell option, I want to enter the trade immediately most...
Complaint comments  Read comments [1]Complaint category Other

Olymp Trade — the order does not get executed immediately [Resolved]

 Govind Kala on Nov 11, 2019
Guys, once i try to buy the option, for some reason the order does not get executed immediately. For some reason there is...
Complaint comments  Read comments Complaint category Other

Olymp Trade — I get different price of execution [Resolved]

 Pranis Ahluwalia on Nov 9, 2019
When i want to buy or sell the option and click either green or red button on the right, the price keeps moving and i get...
Complaint comments  Read comments Complaint category Business & Finances

Olymp Trade — block my account [Resolved]

 surya786 on Nov 5, 2019
At the time of deposit money no ask for any proof but i lost 30 dollar but suddenly i win some 90 dollar and am going to withdrawl...
Complaint comments  Read comments [2]Complaint category Stock Market

Olymp Trade — multiple charts on the screen [Resolved]

 Rashat Shenoy on Oct 27, 2019
First of all thank you for the nice service we all get at olymp. I’ve ran into a problem though. You see, i like to trade...
Complaint comments  Read comments Complaint category Other

Olymp Trade — where are 92% rates? [Resolved]

 J.Nayak on Oct 26, 2019
Olymp trade ads were saying that the company offers up to 92% payout rates. When i log in to my ot account and choose the...
Complaint comments  Read comments Complaint category Business & Finances

Olymp Trade — stop and target [Resolved]

 Sid Batta on Oct 24, 2019
In the numerous reviews i’ve read that olymp trade forex platform has got a feature to enter the desired take profit amount...
Complaint comments  Read comments [1]Complaint category Business & Finances

Olymp Trade — can't find the list of my trades [Resolved]

 Abbas Sankar on Oct 23, 2019
On the right side of the trading platform olymp used to have a list of all my recent trades along with the information on...
Complaint comments  Read comments [1]Complaint category Other

Olymp Trade — extra commissions? [Resolved]

 Prabhat Devi on Oct 23, 2019
Hello! I really like the fact that when i trade forex instruments i don’t have spreads, but commission per trade only. But...
Complaint comments  Read comments [1]Complaint category Business & Finances

Olymp Trade — stop and take [Resolved]

 Rehman Deshmukh on Oct 23, 2019
I’ve just started using olymp trade forex platform. I love the fact that you’ve got take profit and stop loss options...
Complaint comments  Read comments [1]Complaint category Business & Finances

Olymp Trade — can't find information on spreads [Resolved]

 Arun Meda on Oct 22, 2019
All is clear with olymp options platform. Thanks! But once i tried forex platform i could not find the information on spreads...
Complaint comments  Read comments [1]Complaint category Business & Finances

Recently Discussed

9 days ago
Olymp Trade
problem with indicators
13 days ago
Olymp Trade
why does stop loss move to the entry point?
15 days ago
Olymp Trade
I have a question
16 days ago
Olymp Trade
has my account a two factor authentication?
19 days ago
Olymp Trade
I don't understand something about options trading

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