Olymp Trade Complaints & Reviews

Address: Irbid

I am a user of the Olymp Trade platform. My account number is #[protected]
Recently, my account was suddenly blocked even after I submitted all required verification documents, including a valid national ID and a live selfie. All the information I provided is accurate, and I was even ready to verify everything in a live video call.

Despite this, I received a generic response claiming the selfie belonged to "someone else, " which is completely false and unsubstantiated.

To make matters worse, they have frozen my account balance and refuse to release the funds, giving no clear explanation or evidence.

I’ve contacted their support multiple times, and they simply repeat that the decision is “final.” No investigation, no transparency, no justice.

Olymp Trade customer support has been notified about the posted complaint.

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My experience was fairly good. I have never run into any BIG issues with it at all so far. Like all my trades are executed instantly, the payout percentage is legit and i really get them, and the number of assets is really big. I love to trade nasdaq with a quick mode. Just a fast scalp of a trade, when i see a rejection from a strong level. However, i don’t know where to find the indicators. I wanted to use the rsi and ema 200 for my trades,...

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I deposited 1000 and it has been 2 days i have not recieved my refund or anything nor it got credited in my olymp account i hope olymp trade u can see this and refund or credit my money in my account

my olymp account [[protected]]
my gmail [[protected]@gmail.com]...

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Im trading with Olymp Trade for several months now. I liked how they implemented educational services on their website, which really helped me understand trading, what to look for and how to execute. However, I'm facing with some difficulties on the platform. I dont quite understand why the prices are different in trading view chart and your chart. Im trading nasdaq and i compared the prices its like 6 points off, so idk whats wrong. They moving similarly, but im concerned about this…

Olymp Trade customer support has been notified about the posted complaint.

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A great idea by olymptrade about fees on trading stocks. SO they only take commission when you win a trade. IF you loose a trade, you don't pay commission.
But, if you win a little amount, you will still pay some fees so I guess they need to change it. Please put like a minimim win amount on a trade after which you will start charging commission, I think this would be fair. I don't have any other complaints besides this one right here....

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Honestly, I don't find the charting here as comfortable, it could be way more efficient. Because now to put like 2 level on the chrat, I need to put them separately from the start 2 times, and it's not time effective. There is a charting button on the left bottom corner but each time I need to open it put something on the chart and then I need to do it again. I think the analytics like drawings and everything else needs to be fixed to the...

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But there are 2 times now that I've lost my money trading with Olymp trade. I was trading on demo account, and was doing very fine, so I decided to deposit the equivalent of about $130, which is a signfiicant money for me, into Olymp Trade. I continued to trade with my demo account, to check the market movements, but it turns out I was now trading on real account, and the money I invested was almost totally lost by that point. CHECK...

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I started trading a few months ago on a special Olymptrade trading account. This is account that each client receives and broker provides 10, 000 dollars as a gift.
I can use this money only for trading.
And you know, I've managed to earn a pretty good amount in a few months.

I currently have $11, 600 in this account and I would like to withdraw $1, 600 since this is what I earned and this money doesn't relate...

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Address: sainthia, birbhum, west bengal,india

Website: googel

Sir
we deposit 8 sept 2024 but still date not update my wallet balance or refund rs inr 15000 pls find the attachment and resolve issue asap.
olymp trade id[protected]
mail id [protected]@gmail.com
mob no [protected]...

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Guys, i have encountered one problem, can someone tell what’s wrong or i don’t how else this can be called. I saw they offer a high rate of returns during the trading, so I was making profitable deals and I was getting only up to 85% percentage, not higher.
I mean, they should provide a rate of returns up to 95%, shouldn't they? I’m getting frustrated and it seems Olymptrade lied to me. I’m feeling frustrated cuz I’m doing...

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The platform, before the recent updated, started to shine even brighter, not going to lie! I can't call myself a rookie trader, seriously. But it's a nonsense to call myself a seasoned trader because I still don't have enough skills and MONEY to prove that I am a pro, huh.
Anyway, I trade on the real account, of course, and got a question, maybe even a whole complaint as one thing remains really unclear to me.
It's about fixed...

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Verification took too loing, I even thought for a second they mby wouldnt approve me. As it turns out, everything takes a lot of time here.
I also trade cryptocurrencies, and only 10 times leverage on bitcoin is a bit underwhelming. They need to go 30x to attract people.
Trading platform is convenient enough and I would say safety is alright, since I was able to withdraw, but with how slow the responces from support are, and...

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I've been using the platform for a while now, and, generally speaking, it's pretty solid.
However, I've noticed a minor inconvenience that could be improved. Occasionally, when I switch between time frames, there’s a slight delay in the loading time. Sometimes it loads quickly, sometimes it takes time, and sometimes it is freezing, and I need to restart…
It’s nothing too disruptive, but it would be nice if these small...

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The costs are per month basis... Like, some strategies are $30/month, some are $8/month. It's almost nothing, but makes it much harder to test them, aside from free trial which for me was not free 2 times already. Because it turns out you need to not forget to disable auto-renewal on these free trials, or the costs will start incurring, which is kind of a sales-ey tactic. Would like for it to be 1 and done deal, with no "free trials" that...

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Address: BETTIAH

Olymp trade has been scamming me for the past 2 months. I am a long-time user, but this has never happened to me before. I have been defrauded of approximately 17, 000 in payments. I filled out all account details correctly, but they falsely claimed that I had not. This has happened to me 3 times now, and they insist it was my mistake, but it is actually a bug on their platform. Please help.
Trader id[protected]
Widrwal request...

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Olymptrade has been the most suitable platform for me as for a rookie. It ensured smooth immersion into trading for me, I didn't experience any difficulties due to some of the tutorials, guidlenes, videos and many other things which really support a beginner when he takes his first steps.
However, the matter of my inquiry is more about perks, and so-called features of the platform, namely statuses. I was sure that gaining XP...

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I have some experience trading on Olymptrade platform and you know it seems that I started to make stable profit from trading.
I use pending orders in my trading. And they are quite effective when trading with support and resistance levels.
About 2 days ago, I installed an application with the mobile version of broker's platform on my smartphone.
Now I can't stay in the office or at home all day, and therefore mobile app is something that is really useful for me.
But I noticed a problem... There is no possibility to use pending orders in the mobile version of this platform
It seems that interface of this platform is limited for the mobile version. Although I guess I might not noticed this feature since I'm still have little experience.

Olymp Trade customer support has been notified about the posted complaint.

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Not a technical complaint, because from what I use, the platform works without bugs or glitches. But the fact that I am on standard account (and I bet 99% of people from India are on standard accounts too) is a big deal. Usually the difference between standard vs elite account is maybe 0.1 pips of spread, but in Olymptrade case, the difference is massive. Expert account gets 93% returns on trades, standard only 85%. There are also 20% discounts.br...

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I've visited a blog the other day in search of some interesting articles and maybe systems. To my surprise, the articles on technical analysis and risk management were super nice. I have actually learned something new. What is sad about the blog is that almost every article were published in 2022, and I haven't found anything new since. Trading doesn't stop developing, and there are so many market overviews that can be done. I suggest Olymp...

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I traded on a demo account for some time and recently decided to see how it would work out with real money. I deposited $100 and already lost some of it. The problem is that my trades automatically close after a certain time. When I was trading on a demo account I could keep my trades open the whole day, even I could leave them open till the next day. Once my trades are in profit I would close them.
But with a real account, my trades automatically close and I check everything… I can only choose the time when they should close. Is this how it is supposed to work, or am I doing something wrong?

Sep 7, 2024

Complaint marked as Resolved

I just realized what I was doing wrong. I was choosing instruments in FTT mode instead of Forex mode. I was not even aware that different trading modes are included on one account. So, be careful when opening the charts of your instruments. This is when you need to make sure your charts are in fixed-time trading mode or in forex mode.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2024

Olymp Trade Customer Care's response Hi Navin,

Thank you for reaching out and sharing your experience with us. The difference you're noticing is due to the type of trading you're engaging in. In our Fixed Time Trades (FTT) mode, trades are designed to automatically close at the end of a specified time period, which you can set before you place the trade. This is why your trades are closing automatically at the selected time.

On a demo account, it’s possible that you were trading in a different mode that allows positions to stay open longer, like Forex mode. If you prefer to keep trades open until you're ready to close them, you might want to try trading in Forex mode on your real account, where you have more control over when to close your trades.

We hope this clarifies things! If you have any more questions or need further assistance, please don't hesitate to reach out. Happy trading! 🚀
Best regards, Olymp Trade team.

Verified Support

Sep 09, 2024

Olymp Trade Customer Care's response Great insight! It’s awesome that you caught that distinction between FTT and Forex modes. 👍 It can definitely make a difference in how you approach your trades, so being mindful of which mode you’re in is key. Thanks for sharing the tip—double-checking the chart’s mode before diving in is a smart move! Stay sharp, and happy trading! 💡📊

Verified Support

Sep 11, 2024

Olymp Trade Customer Care's response Hey there! 😊 It’s great that you figured out what was happening. The different trading modes (FTT and Forex) being on the same account can definitely cause some confusion at first. Thanks for sharing the tip—it's super important to double-check which mode you're in when opening your charts to make sure you're on the right track. If you need any further clarification or have more questions, don’t hesitate to reach out. We're always here to help! 👍📊

Happy trading!

Olymp Trade Complaints & Reviews

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Olymp Trade reviews & complaints(1551)

Blocked my account after verification and kept my money! Full story inside.

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Experience with olymp trade platform

Did not receive my money on my olymp trade account after depositing money

I dont quite understand

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Commission on wins

Charting

I'm not sure if the problem is with me or not

The money I earned

3 month over still deposit not receive or refund

I didnt get it

Gimme an explanation

Takes too long

Minor Platform Glitch

Marketplace for strategies is harsh

Payment credit issue

Onboarding and further issues

Pending orders

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Differences between accounts are too big

Needs an update

My trades automatically close

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Olymp Trade Complaints & Reviews

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Olymp Trade reviews & complaints(1551)

Blocked my account after verification and kept my money! Full story inside.

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I dont quite understand

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Pending orders

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My trades automatically close

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