Claimed

Olymp Trade Complaints & Reviews

4
Updated: Jan 9, 2025
Complaints 1540
Resolved
1144
Unresolved
396
Contacts

File a complaint to Olymp Trade

Having problems with Olymp Trade?

File a complaint and get it resolved by Olymp Trade customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Olymp Trade reviews & complaints(1540)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ajay_Sidhu
Jan 9, 2025
Feb 4, 2025
This thread was updated on Feb 4, 2025
Resolved
Report
Copy
Resolved

The money I earned

I started trading a few months ago on a special Olymptrade trading account. This is account that each client receives and broker provides 10, 000 dollars as a gift.
I can use this money only for trading.
And you know, I've managed to earn a pretty good amount in a few months.

I currently have $11, 600 in this account and I would like to withdraw $1, 600 since this is what I earned and this money doesn't relate...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
palashmondal
Dec 24, 2024
Dec 25, 2024
This thread was updated on Dec 25, 2024
Resolved
Report
Copy
Resolved

3 month over still deposit not receive or refund

Address: sainthia, birbhum, west bengal,india
Website: googel

Sir
we deposit 8 sept 2024 but still date not update my wallet balance or refund rs inr 15000 pls find the attachment and resolve issue asap.
olymp trade id[protected]
mail id [protected]@gmail.com
mob no [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
NavinMis
from New Delhi, Delhi
Dec 19, 2024
Jan 2, 2025
This thread was updated on Jan 2, 2025
Resolved
Report
Copy
Resolved

I didnt get it

Guys, i have encountered one problem, can someone tell what’s wrong or i don’t how else this can be called. I saw they offer a high rate of returns during the trading, so I was making profitable deals and I was getting only up to 85% percentage, not higher.
I mean, they should provide a rate of returns up to 95%, shouldn't they? I’m getting frustrated and it seems Olymptrade lied to me. I’m feeling frustrated cuz I’m doing...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bhikkhu Sandhu
from New Delhi, Delhi
Nov 29, 2024
Dec 16, 2024
This thread was updated on Dec 16, 2024
Resolved
Report
Copy
Resolved

Gimme an explanation

The platform, before the recent updated, started to shine even brighter, not going to lie! I can't call myself a rookie trader, seriously. But it's a nonsense to call myself a seasoned trader because I still don't have enough skills and MONEY to prove that I am a pro, huh.
Anyway, I trade on the real account, of course, and got a question, maybe even a whole complaint as one thing remains really unclear to me.
It's about fixed...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
U
Utathya Roy
from Delhi, Delhi
Nov 20, 2024
Dec 31, 2024
This thread was updated on Dec 31, 2024
Resolved
Report
Copy
Resolved

Minor Platform Glitch

I've been using the platform for a while now, and, generally speaking, it's pretty solid.
However, I've noticed a minor inconvenience that could be improved. Occasionally, when I switch between time frames, there’s a slight delay in the loading time. Sometimes it loads quickly, sometimes it takes time, and sometimes it is freezing, and I need to restart…
It’s nothing too disruptive, but it would be nice if these small...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Marut Sood
Nov 17, 2024
Dec 23, 2024
This thread was updated on Dec 23, 2024
Resolved
Report
Copy
Resolved

Marketplace for strategies is harsh

The costs are per month basis... Like, some strategies are $30/month, some are $8/month. It's almost nothing, but makes it much harder to test them, aside from free trial which for me was not free 2 times already. Because it turns out you need to not forget to disable auto-renewal on these free trials, or the costs will start incurring, which is kind of a sales-ey tactic. Would like for it to be 1 and done deal, with no "free trials" that...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
C
ChakraChopra
Oct 15, 2024
Oct 25, 2024
This thread was updated on Oct 25, 2024
Resolved
Report
Copy
Resolved

Differences between accounts are too big

Not a technical complaint, because from what I use, the platform works without bugs or glitches. But the fact that I am on standard account (and I bet 99% of people from India are on standard accounts too) is a big deal. Usually the difference between standard vs elite account is maybe 0.1 pips of spread, but in Olymptrade case, the difference is massive. Expert account gets 93% returns on trades, standard only 85%. There are also 20% discounts.br...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
N
NaseerKumar
Sep 23, 2024
Oct 18, 2024
This thread was updated on Oct 18, 2024
Resolved
Report
Copy
Resolved

Needs an update

I've visited a blog the other day in search of some interesting articles and maybe systems. To my surprise, the articles on technical analysis and risk management were super nice. I have actually learned something new. What is sad about the blog is that almost every article were published in 2022, and I haven't found anything new since. Trading doesn't stop developing, and there are so many market overviews that can be done. I suggest Olymp...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Navin Vaikar
Aug 30, 2024
Sep 11, 2024
This thread was updated on Sep 11, 2024
Resolved
Report
Copy
Resolved

My trades automatically close

I traded on a demo account for some time and recently decided to see how it would work out with real money. I deposited $100 and already lost some of it. The problem is that my trades automatically close after a certain time. When I was trading on a demo account I could keep my trades open the whole day, even I could leave them open till the next day. Once my trades are in profit I would close them.
But with a real account, my trades...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vakpati Nan
Aug 25, 2024
Aug 28, 2024
This thread was updated on Aug 28, 2024
Resolved
Report
Copy
Resolved

Web platform and login

I trade using web version of this trading platform. And to automatically log in to platform without having to enter username and password, I clicked on button in browser to save my data.
But sometimes it happens that data is not saved and I have to re-enter my username and password.
I assume this is due to platform glitches. Perhaps developers made some mistake.
I hope that future platform updates will fix this problem...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
F
Fardeen Setty
from New Delhi, Delhi
Aug 23, 2024
Oct 3, 2024
This thread was updated on Oct 3, 2024
Resolved
Report
Copy
Resolved

Deals are made within 5 secs

They are rock solid guys and I know it from those multiple reviews that I have encountered.
Additionally, I know that they are regulated by the FinaCom which is quite a reputable supervisor in the financial world.
Still, the matter of my inquiry is a bit different, it's not connected with the reputation of the broker or maybe its suspicious activity and stuff like this... fortunately, everything in this regard is okayish....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Baber Nazir
from New Delhi, Delhi
Aug 21, 2024
Sep 9, 2024
This thread was updated on Sep 9, 2024
Resolved
Report
Copy
Resolved

The profitability is lower than I thought

When I read feedback from traders about their FTT experience on this platform, they wrote that one of the most crucial advantages is profitability of trading in this mode.
One of broker's clients wrote that profitability on his trading account sometimes reaches up to 93%.

I was impressed and decided that such trading conditions are really beneficial.

But after I opened trading account, I found that FTT...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
jhanda sarkar
Jul 23, 2024
Aug 12, 2024
This thread was updated on Aug 12, 2024
Resolved
Report
Copy
Resolved

Different features

So I have some difficulties with trying to understand the features of the platform.
So if I trade crypto, the options are completely different from other pairs like forex. So on crypto, I choose my own leverage like 7x or 10x while there is no feature like in forex. Also there are features of pending order in crypto and it has auto close like when price for example hits 10% profit. So I wanna know the difference between these features,...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Raju_Narayanan13
from Agra, Uttar Pradesh
Jul 17, 2024
Dec 23, 2024
This thread was updated on Dec 23, 2024
Resolved
Report
Copy
Resolved

A bit confusing really.

The account setup of the broker is not really straightforward. I am struggling to understand if the account types are the currency bases available. Another thing I need clarified is how the spreads work... I do not see any spreads on y trades, so how does this thing work? Even with brokers that charge commissions, there are spreads, so this is really confusing. It is starting to seem as though the platform is a lot more complicated than I...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
John Chandra
Jun 28, 2024
Report
Copy

The ordered didn't trigger

I am writing here to sort things out about a certain platform's peculiarity. Well, fairly speaking, I like the olymp trade platform, it seems to be quite modern and technically equipped.
It allows me to polish my trading skills and accomplish financial goals. However, the matter of my query is about certain lags on the platform or bugs, idk how to call them, which I faced recently.

I wanted to open pending order on...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bahadur Bishnu
from New Delhi, Delhi
Jun 25, 2024
Jul 5, 2024
This thread was updated on Jul 5, 2024
Resolved
Report
Copy
Resolved

Deposited the required amount and didnt get the Expert status

Address: new delhi

I can’t figure out how to get Expert status. I am not sure if I need to activate it somehow or if it is a mistake. I read that you will get an expert status if you deposit more than 500 usdt, and I deposited $500 and when I started trading the next day I saw that my account had just advanced status.
I mean it’s not a big problem, but I was a bit disappointed because I was expected to trade with a higher status and get higher rewards...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Datta Aherkar
Jun 23, 2024
Jun 23, 2024
This thread was updated on Jun 23, 2024
Resolved
Report
Copy
Resolved

deposit time frame after 7 working days ago

User ID 95058849 I am Datta Narayan Aherkar I deposited seven hundred rupees on 11th June at 12:05 PM and on the same date at 3:17 PM I deposited 700/- as I have filled the form here one deposit has been credited to my bank account but still my one deposit is pending. and in that regard I have not received any reply from Olymp Trade after filling in the help section only and only automatic replies are coming but the support agent c can't...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
B
Bahadur Rao
from New Delhi, Delhi
Jun 20, 2024
Aug 23, 2024
This thread was updated on Aug 23, 2024
Resolved
Report
Copy
Resolved

Why is my payment delayed?

I just started using Olymp Trade 2 months ago and this is the first time I’ll be withdrawing funds as I started with the demo account… The platform is great by the way and I really learnt a lot from using the demo account which I was able to apply in my live trades. It’s so simple and easy to use. I really like trading here. However, I really don’t know what might be the case, although I didn’t finish my verification process but...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Peter Tandon
from Agra, Uttar Pradesh
Jun 18, 2024
Dec 23, 2024
This thread was updated on Dec 23, 2024
Resolved
Report
Copy
Resolved

What is going on with marketplace

Exclusive offers are those things that I especially like about the olymp trade platform. This is why i work with them and will continue working, cause the company is modern and reliable + it offers nice functions.

But the matter of my inquiry is about those features it has, namely marketplace. When my friend enticed me to join this platform, he advertized me the marketplace as something very cool where I could acquire top...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Arun Lalla
from Ambala, Haryana
Jun 12, 2024
Jun 18, 2024
This thread was updated on Jun 18, 2024
Resolved
Report
Copy
Resolved

Cant implement the strategies

Before I started trading, I spent some time on Olymp Trade’s platform and studied the trading strategies that were shared here. The one that grabbed my attention was the Triple Rebound strategy. It is a simple one and seemed pretty easy to learn and follow. Only one indicator is needed - the RSI with different periods: 7, 14 and 21.
Although it looks simple, I have trouble implementing it.
I registered an account and decided...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy