Indian Health Care Solutions / Indianhealthcare.org.in — payment refund

I have taken policy from health india. They inform me on call about the policy but when i have received the kit it policy is different. I have sent mail for refund my amount.
But i have not received my amount.
I am following to mrs. Janvi but every time she is replied that amount will receive within week but no amount received till now.
I have sent so many mail but no positive response.
On the web site of this company one mail id is also of mr. Rohit but that is not correct. And mobile number is also wrong.