[Resolved] Indian Health Organisation — Fake promises

dilip saraf

from Barh, Bihar

Aug 3, 2015

Address: Purnia, Bihar

They assured me that they are providing all medical facilities with existing health problems with cashless facility during hospitalisation and discount on various test during health checkup in all over india but when i was in fortis escorts delhi for my check up they did not provide any discount again when i was hospitalised in m v hospital for diabeties in royapuram chennai they did not provide me cashless facility during my hospitalisation dilip saraf

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Complaint marked as Resolved

Indian Health Organisation [IHO] customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2016

Indian Health Organisation [IHO] Customer Care's response Dear IHO Member,

We completely understand your concern and deeply regret the inconvenience caused to you. In order to investigate and resolve the matter, please write to us at [protected]@ihomail.com and share complete chronological account of the issue faced by you and the matter will be handled with utmost priority.

IHO

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Comments

Indian Health Organisation [IHO] Customer Care

from New Delhi, Delhi

Feb 21, 2016

Verified Support

Dear Sir/Madam,

We apologise for any wrong information provided to you by any IHO representative & we certainly will try & identify the delinquents involved & take action however, we do provide a verification call to our new members to ensure that no false information has been given to the member at the time of sale. Any issues that arise are clarified & closed in this call so that member is aware about the plan benefits, discounts and general terms & conditions.

Also, as an IHO member you certainly are eligible for discounts however members have to inform us about the claim in advance, to ensure a hassle free experience.

We hope that the matter has been resolved to your satisfaction by now however, if there are any issues still pending please give us your registered contact details or call us at[protected], you can also mail us at [protected]@ihomail.com and we will endeavour to resolve the matter.

Team IHO