[Resolved] Indian Health Organisation [IHO] — iho membership
K
Karthee Omramkumar
from Chennai, Tamil Nadu
Received below sms after request for iho membership id :sey80a24. But none is yet to call from iho for more details. Please confirm asap as we are planning medical checkup on monday 12/24, welcome to iho family! We have received the request for activation of your iho membership. Our team will contact you soon to seek the members details & activate your membership. Team iho
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Jan 27, 2019
Complaint marked as Resolved
Indian Health Organisation [IHO] customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2018
Indian Health Organisation [IHO] Customer Care's response Dear Ms. Karthee,
Greetings from vHealth by Aetna!
At the outset, we apologize for the inconvenience caused to you.
In reference to the issue highlighted by you and as per your discussion with an IHO representative today, please be informed that issued membership has been activated in our records and you may avail the services against the same.
Further, this is to confirm you that e-kit against the same has been sent on your registered mail id.
Should you have any concerns, please feel free to write to us at [protected]@iho.in or call our helpdesk number[protected], from 8:00 AM to 8:00 PM (except national holidays). You can now download our vHealth by Aetna mobile app available on Android and iOS and book appointment with vHealth doctors.
Regards,
Team IHO
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