[Resolved] Indian Health Organisation [IHO] — Suddenly discontinuing my policy

subratman

from Mumbai, Maharashtra

Address:	122002
Website:	iho.in

I have opted a NIC mediclam policy[protected] for my parents via Indian Health Organization 2 years ago, which is due to be renewed on 15th of Apr'17 (as attached). But, recently I have received an sms stating "NIC has discontinued the group policy and need to be migrated to an individual Mediclam policy.
But NIC is now denying to renew the same policy with same terms and condition and asking for new policy, email from NIC attached. And IHO is not taking the responsibility. I want to continue the same policy as it is now 2 years old and is now eligible to cover the existing diseases of my parents. Please help.

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May 15, 2017

Complaint marked as Resolved

Indian Health Organisation [IHO] customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2017

Indian Health Organisation [IHO] Customer Care's response Dear Customer

We apologize for the inconvenience caused and would like to stress that your concerns are important to us. Our Service team has already reverted on this matter and will shortly be in touch with you.

Apr 21, 2017

Updated by subratman What is the status of this complaint?