[Resolved]  Indian Health Organisation — No Service Fraudsters

Address:	Hyderabad, Andhra Pradesh
Website:	iho.in/

I purchased Health Card for Rs. 3500/- on 5th September 2015. Ever Since I made the payment there is no revert back from them nor they have provided me with health card. I called their called them on 18th and they said that they require three days to trace my payment and they will revert back tome, which they never did. I called them on 22nd September, 2015 and supervisor Rimble was patient enough in listening to me and promised to send me eHealth card on the registered mail ID which she has sent as promised. However, the list of hospitals and doctors was not provided and I have to search on their portal. After searching for three doctors I was barred from searching any more as they say is that I can not search for more than three doctors per day, which is ridiculous. IHO is a fit case to be taken to consumer court on the deficiency of the service. I have all the call recordings the promises that they have made and the denial of service after receiving my service. Also of note worthy is the fact that when you call their customer care, the interactive voice response systems reads that IHO has 10, 000 doctors in 20 cities which is not at all true. I searched their doctors database and I hardly find around 200-300. I do not find any major hospital listed. One can find only small nursing homes where you cannot find a specialist. My sincere advice to anyone who is interested in IHO please read all the complaints and take a decision. These guys have to be sued and they are worthless. Better invest in reputed Medical Insurance than investing in these thugs.