Address: Thane, Maharashtra |
Dear Sir,
I have taken Health Policy from Indian Health Organization on the condition
that Hospital near my residence shall be covered under the Health Plan Policy. I
was assured by the executive officer of the IHO that said condition would be
complied with. On this assurance
from the IHO, I had paid Rs.3000 by credit card in the month of Dec 2013.
However later I was communicated by the IHO that hospitals near my residence
shall not be eligible under Health Plan of IHO. Accordingly I had requested IHO
to cancel the policy and refund the amount paid towards the health policy.
Subsequently I have received confirmation from the IHO on 04th Jan
2014 that I shall be paid Rs.3000 for cancellation of the Health Policy within
14 days.
It is worth noting that in spite of several telephonic and
email communications with IHO, I was not refunded my policy amount till date as
committed by IHO. I am sharing herewith email communications done with IHO for
your information and perusal.
I humbly request you to look into the matter and provide
amicable solution to this.
with regards
Anil Gupta
[protected]
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Sorry for the inconvenience. This is to inform you that your concern listed 07 FEB 2014 has been noted and our team is working on it. We shall call you within the next 48 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at [protected]@ihomail.com and kindly mention your complaint number in your subject line.
Thanks for your co-operation.
Regards,
IHO Helpdesk team