[Resolved] Indian Health Organisation — Policy cancellation refund not received | |||
Dear Sir, I have taken Health Policy from Indian Health Organization on the condition that Hospital near my residence shall be covered under the Health Plan Policy. I was assured by the executive officer of the IHO that said condition would be complied with. On this assurance from the IHO, I had paid Rs.3000 by credit card in the month of Dec 2013. However later I was communicated by the IHO that hospitals near my residence shall not be eligible under Health Plan of IHO. Accordingly I had requested IHO to cancel the policy and refund the amount paid towards the health policy. Subsequently I have received confirmation from the IHO on 04th Jan 2014 that I shall be paid Rs.3000 for cancellation of the Health Policy within 14 days. It is worth noting that in spite of several telephonic and email communications with IHO, I was not refunded my policy amount till date as committed by IHO. I am sharing herewith email communications done with IHO for your information and perusal. I humbly request you to look into the matter and provide amicable solution to this. with regards Anil Gupta [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 11 3940 4466 [Delhi/NCR]
+91 22 3940 4466 [Mumbai]
+91 80 3940 4466 [Bangalore]
64 Okhla Industrial Estate, Phase – 3, New Delhi, Delhi, India - 110020
Sorry for the inconvenience. This is to inform you that your concern listed 07 FEB 2014 has been noted and our team is working on it. We shall call you within the next 48 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at [protected]@ihomail.com and kindly mention your complaint number in your subject line.
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IHO Helpdesk team