[Resolved] Indian Health Organisation — Provide the wrong name membership card & national insurance mediclaim policy.

pankya

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

Certificate no.14/85-5833/40007906master policy no.351800/46/14/[protected]membershipship no.40007906registered mobile no.[protected]i have taken a mediclaim on the name of my parents. Suresh salunkhe and shobha salunkhe the wrong name update from your side is raghunath salunkhe.. And i also complained for the same but again the same mistake has done... This shows that how dumb people have u hired for ur documentation purpose.. Have u guys have any sense that because o[censored]r silly mistake i have to bear a loss of rs 95000. I have opted this policy in feb 2015 and from last 3 month m complaining for the same.. But there no one to listen... Kindly chk my original form and update it plzzz. Or else i will discontinue this policy

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Complaint marked as Resolved

Indian Health Organisation [IHO] customer support has been notified about the posted complaint.

Verified Support

May 26, 2015

Indian Health Organisation [IHO] Customer Care's response Dear Sir,

Please share your correct contact details so that we can contact you and get the escalation resolved.

Team IHO.

Verified Support

May 26, 2015

Indian Health Organisation [IHO] Customer Care's response Dear Pankya,

Greetings from Indian Health Organisation!

This is to inform you that the number you have shared is incorrect. Please share your correct contact details so that we get your issue resolved faster.

Your complaint is under review basis the details you have shared.

You can also call us at our IHO HelpDesk numbers. To talk to our Customer care representative -

Please call[protected] or
write to us at - [protected]@ihomail.com

We will be more than happy to serve you!

Stay Healthy
Team IHO.

Verified Support

Feb 05, 2016

Indian Health Organisation [IHO] Customer Care's response Dear IHO Member,

We completely understand your concern and deeply regret the inconvenience caused to you. In order to investigate and resolve the matter, please write to us at [protected]@ihomail.com and share complete chronological account of the issue faced by you and the matter will be handled with utmost priority.

IHO