Indian Oil Corporation [IOC] Complaints & Reviews

Dear myself sp mishra,
Have one connection in new delhi of 2007 and done one more at dhanupur - handia - allahabad - code no. 193493 - yasharth gas - in 2012. As understood by the aadhaar scheme that there should be only one connection through out india in one persons name, i went to the agency to cancel my up connection but to my astonishment i found that the same consumer no. Is allotted to some body else, two years back. My consumer no. Is y - 1111 - shree prakash mishra - resident of kantapur village - allahabad..

Please treat this as my application to cancel my up's connection and do an enquiry, why n how without any intimation to me my allocated consumer no. Is allotted to any body? Is there some nexus in between small netas and distributors because always this particular agency man used to ill treat their clients by not supplying their refills on time. Will i get my security money back without any hassle as the agency men have taken my sv and were not issuing the same when asked for. Now i have my gas pass book and unable to retaliate without any staunch documents.

I am from jalandhar basti guzan 120'ft road I have complaint against Indian oil petrol station 120'ft road near tandaar mandir they were filled petrol less than litter they have two machines one is ok another one set up for less volume some time they press the lever twice acording to set up maximum time they filled from set machine and denied to filled up from other machine or they have excuse this machine was not ok or don't have petrol in this please do action against them

SIR, i am udhayavelavan from nagercoil. my indane customer no.is cx22973883. today i have been delivered with a indane gas cylinder from vivekha gas agency, chettikulam, nagercoil-1. the delivery boy who issued bill for Rs. 615.5 had collected Rs.650 in excess of bill aount. this has been done for the last one year. hence i request you to take necessary action and do the needful to restraint the delivery boy fro doing act in future.

I have complained to the Indane gas distributor about the slow burning of the burners on 01.06.16. The mechanic came today morning ( 04.06.16 ) and told that he didn't have any tools to open the bottom of the burner. On contacting the distributor in the presence of the mechanic, they toled to get it done through private mechanics.

I would like to know from your end whether this is the normal mode of handling customer's
grievances.

Expecting your kind reply
Thanking you with regards

A. Kamal Batcha

Sir i sathyanarayna r working indian air force since 1996. I have gas connection at ambala cantt haryana state-133001. Sir i am not receiving subsidy amount to my account from last one year.
My consumer no. Is cx12894550. It is showing dnsc in my consumer account and i lodged a complaint at ioc 2601049 online but till date no response. Kindly do the needful.
Thanking you,

My conusmer no. [protected] booking reference 582682

I have booked for my refill cylinder on 8th of april 2016. The bill or cash memo was generated on 24th of may, 2016. Its been almost days since the above has been generated and the cylinder is not yet been delivered to me.
When i contacted them on 26th they told it will be delivered the next day. But nothing happened. On 31st when i contacted them again they are telling it will be delivered in another 2 days.

While checking with their ivrs booking system, it has be noted they has delivered for the bookings until 16th of april. So what happened to my booking which has been made on 8th of april..??

How long do i need to wait? Its very poor customer service from the distributor.

Distributor name - manu flames, aluva ernakulam

I am Ashok Malick, ph - [protected], consumer no-02382, book for refill cylinder with ref no 397886 on 19th May'16.On 31st May'16 get message that cash memo no [protected] generated but on 1st July'16 get another message that same cash memo cancelled, reason door closed. Sir please advice what should i do this is happening every time with me.

For your reference Indane dealer is M/S Bani Gas - Uluberia.

Dear sir due to wrong click on"give up subsidy"it has been activated.please give me back subsidy and kindly deactivate. My L.P.G. I.D.NO. .[protected] cons.no.-CX29811350 T S INDANE, AT/PO - ATTABIRA DIST - BARGARH ORISSA, Distributor Code:246291 as soon as possible thanks.

Dear sir due to wrong click on"give up subsidy"it has been activated.please give me back subsidy and kindly deactivate. My L.P.G. I.D.NO. .[protected] cons.no.-CX29811350 T S INDANE, AT/PO - ATTABIRA DIST - BARGARH ORISSA, Distributor Code:246291 as soon as possible thanks.

Sir
Vide my complaint nos. Srn no.2612426, 2608871, 2608921, 2619376, 2641508, 2642908 and2660254 applied for new connection from aarti flames n160324103828394391757 paying online rs.2145 on 28/03/16-cancelled as agency refused as greenfields colony not their service area - got new connection from rama indane on cash payment vide lpg id [protected].. As my payment gateway was direct to indane - refund not yet initiated.-called msgd details on mob [protected] no response plz refund amount to my a/c no.-[protected] ifsc - hdfc0000756 called no.[protected] assured refund in 3 days, but sorry for indianoil-bad services refund required act properly and efficiently.. Dont take too much time refund should be initiated once cancelled

Sir, With regret I inform to you that we the people of Dhubri suffering from long time that the supply of LPG cylinder to much poor. It takes 60 to 80 days normally But cylinder is available in black market at the Rs.1200/-. The two distributor M/s.Gadhadhar Gas Service & Ashok Gas Service of Dhubri illegally creating short supply. We request to fulfill the PM’s assurance of 12 cylinder supply in one year.Thanking you.

I went to the Indian Oil petrol pump, located at Hazratgunj, near Tulsi cinemas, Lucknow today at 9.25 a.m. I asked for rs 100 petrol. They asked me to look at the small screen on the pipe, with which they were filling petrol. They just filled 1litre instead of rs 100. As it was showing just 1litre and amount was near about 68 rs. They poured the rest petrol in a gallon near them. I asked them that they were cheating, but both of the guys weren't listening, rather said, go and check your petrol somewhere else. I kept on saying to them, they did not listen a word and instead misbehaved.

When i m going on sanik service station race course road gwalior petrol pump i had to there empolyes to fill my scooty tank by petrol of 200 rs normal petrol on 24.5.16
After that he said sir refill ur tank when i saw to meter he fill speed petrol then i told him about that. He started arguing with me. I asked them for complaint book or sales officer number but they all of then cant provied me.
After that i find mr. Manish nandle sales officer number by my sources. Then i told him everything he told empolyes to provide complaint book and after that staff called pump onower. After 15 min pump onower came n provide me complaint book n arguging n missbehave with me.
After three days i call back to sales officer but there is no responce by him
Sales officer mr. Manish nandle 's mobile number is [protected]
My complaint number is - 656
Plz take quick action against pump onwer n sales officer n informe me as soon as possible
With regards
Vaibhav singhal
Mobile no [protected]

I Vikas Sharma Advocate booked gas refill cylinder on 30.05.2016 for my consumer No.332941 through automated mobile booking and it was registered with Ref. No.661545. On 31.05.2015 i recieved a SMS that cash memo generated vide cash memo No.[protected] and stated that cylinder shall be delivered shortly. Surprisingly today morning I again received a SMS stating that "Cash memo No.[protected] generated against ur refill booking No.661546 stands cancelled. Reason : Door Closed. Delivery may be reattempted shortly."


This may be a regular practice of M/s. Sterling Gas service for not delivering the gas cylinder and cylinders delivery to be adjusted else where as myself along with my family members were available at at my house full day and we have not even went outside even for 15 minutes and Sterling Gas Service stating the reason for non delivering the refill booking as door closed. Either the delivery boy of Sterling Gas Service adjusted the cylinder to someone else or the delivery boy acted on the instructions of his employer and doing this unlawful practice.


Previously also there was unlawful behaviour of delivery boy of this gas service agency and I made a complaint against the same stating that delivery boy demanding extra amount of for delivering the refill booking from the ladies at the time of delivering.


The authority shall take steps against the distributor Sterling Gas Service if the distributor is involved in this issue and if not the the Distributor Sterling Gas Service may take steps against the delivery boy for stating fake reason for not delivering the refill booking for which my booking stands cancel for fake reason.

Your immediate action will be appreciated .

Regards,

Vikas Sharma

Advocate

[protected]

My consumer no. is 67604 I had booked for gas refill from Shri Guru Kripa Indane Distributers 6th phase JP Nagar Bangalore and got a SMS that a cash memo has been created and the next day when I called the agency they said gas would be delivered that day but instead of gas that night I got a SMS that my order has been cancelled.on Monday when I called they asked me to rebook again which I did immediately and I was informed I would get my gas the next day but again that night I got a SMS that my booking has been cancelled because the door was locked but we never left the house that day and from our apartment entry ledger we found no delivery man had come that day . The agency keeps saying we will get our gas but no gas has come and we do not know the reason. The general belief here is that our gas is given away to other people but Iwould like Indane to find out and help us.We are Indane user fof the last 40 years first in Delhi and now in Bangalore and so far we have had no complaints. We are old and we would appreciate an early help.Thank you Narayanan

Dear sir, i have received a massage from distributor regarding gas booking with consumer no 7267 a, whereas i have not been booked for gas slender. It seems that the gas slender has been blacked with my account number, this may caused lake of slender to the needful costumers. A strict action may please be taken against the laval distributor of my area...

Hi,
I am a consumer of indane lpg with holding consumer no cx472083, mrs. Sonali sen under green indane, vip residency, shop no 6, rajarhat gopalpur main road, kolkata - 700052.
I have noticed since last three times that i am getting sms "your cylinder is delivered" but in real it is not. I discovered that delivery boy sell these cylinder to others with more profit.
If this is the honesty of a delivery boy who is more responsible for the valuable cylinder then how common people like me will believe on them.
My humble request you to take necessary action to this person who is not reliable to customer.

Consumer no :18393
Distributer: gemini gas&appliances, railway station road, tellicherry-670104, kerala.
Sir,
Pl refer my complaint no 1245467 submitted in march, 2016. As of date no reply is received, even though more than 60 days are elapsed.In this connection, i draw your attention to the directive of prime minister, mr. Narendra modi to all concerned to settle the complaint within 60 days.
I request you to settle my grievance immediately as otherwise i will be compelled to take up the matter with pm and chairman, ioc will be solely responsible for the cosequences.
Regards,
Vasantha

I had a Bharatgas LPG dual gas connection at Vasai Maharashtra which I transferred to Visruthi Gas agency on my retirement.This agency is at Feroke Chungam Kozhikode Dist Kerala.On allotment I was asked to filled LPG cylinder from their Godown at one mile away from my residence for which I had to spend Rs 80.Eventhough I had submitted Adhar form copy my subsidy was not given for cylinders 2 nos.I had linked my bank A/c with Adhar in bank at union bank Chungam.
On my booking for refill on 13 March 2016 I was allotted cylinder but did not deliver on fraudulent claim of house lock whereas we were in house ever since our allotment came and allotment was cancelled. On our complaint, we were asked to collect refill from their godown at one mile away.We again spent to bring cylinder by paying Rs 80/-.Our bill was not returned to us at godown as is their practice.Earlier also at first time for 2 cylinders the godownkeeper did not return the bill.But subsidy of Rs 80 was given through Union bank.The agency has a practice of cancelling all LPG booking when periodically the LPG prices are increased. so that increased prices can be collected.
Now I have booked for LPG on 25/4/16 but my allotment came but the delivery has not taken place even though all those booked on 25th was delivered.The promise is that it will take place within 3 days.We kept our relative to keep a watch but of no use.The delivery van which used to roam daily has taken another route.Frustrated, we gave our full address including electric poll no still waiting.
Probably we may again be asked to collect from their godown by paying hefty transportation charges with no bill.
I wonder why we 2 senior citizens are made to suffer like this?My younger cancer patient was earlier made to suffer and he simply surrendered after heated arguments.
Pray when will the LPG distribution will be streamlined?
Yours faithfully
K.Rajan

We are from Kolkata and we had a gas leak at 9 am in the morning.
we Lodged a complaint at the emergency helpline 1906 dedicated to the handling of emergency situations.
It has been 4 hours hence and no one has showed up to fix it!
If this is how a gas emergency helpline is responded to, what would be a normal helpline function as??
Moreover no one is picking up any of the given IOC numbers and probably all the receivers have been lifted up !
This is bizzare the way a gas emergency in the country is handled and responded to.
the complaint no is 106887 and we need immediate assistance !!!

I am very regret to write my complaint in your consumer cpmlaint.In becoz, your this forum is not effective rather it is problem giver. After writing my complaint to this forum. I got 1mob call by a fake director of indian oil corporation from delhi. On this number [protected]. After introducing himself. He told me there is some problem in subsidy of gas problem. So i have to take my atm nearest branch & transfer in number, which is mentioned by him. He was also asking about another bank account no.
After that i lost my 4, 000rs. But, inspite of that he made me fool & asked about my pin & other number too. Now, he is not receiving my phone calls. I know that he is making other people fool.
Your complaining site is so dangerous. Becoz, all the people are writing their complaint with all their addresses & phone no. I would like to also inform other general public to not to expose their secrete & phone no. Too. Becoz, this site is not problem solver rather it is problem creator only.
I would like to also request you kindly stop it as early as possible.

Thank you very much.