Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir/Madam,
I went to Modern gas agency at 6,Tansen road Gwalior(Madhya pradesh) for seeking new Indane gas connection without gas stove as i have got the same in gift in my marriage.The agency person told me that no new connection will be provided at least for a month and when I told him that I have a gas stove and my only need is gas cylinder he firmly denied me the new connection by saying that gas stove purchasing is compulsory.
Sir is it mandatory to take gas stove along with new gas connection?.

MY NAME IS SAILENDRA NATH JYOTI AND I AM WITH INDANE GAS SINCE LAST 12 YEARS.MY CONSUMER NO. IS 4895 UNDER BEGAMPUR GAS DISTRIBUTOR,HOOGHLY,WB.I HAVE APPLIED FOR DOUBLE CYLINDER ON 12.06.2011 AND FINALLY I GOT THE CONFIRMATION LETTER BEFORE TWO MONTHS.I HAVE ALSO INFORMED TO MY DISTRIBUTOR BUT THEY TOLD THAT IT WILL TAKE TIME NEAR ABOUT 1-1/2 MONTHS BUT STILL AM NOT HAVING ANY RESPONSE FROM THERE AND WHENEVER I CALLED [protected] REGARDING ANY QUERIES OR THIS ISSUE, MY CALL GOT DISCONNECTED FOR SEVERAL TIMES.I AM VERY MUCH DISSATISFY WITH YOUR SERVICES.NOW I HAVE TO TAKE AN ACTION IF THIS WILL CONTINUE.BEFORE HAPPENING ANYTHING WOULD SUGGEST TO INVESTIGATE IT AND TRY TO SOLVE MY PROBLEM AS SOON AS POSSIBLE.

I HAVE BOOKED MY CYLINDER AFTER 25 DAYS FROM DELIVERY ON DATED 15.5.12 COPY NO 5808 BOOKING NO.71. BUT TILL 26.5.12 CYLINDER NOT DELIVERED. I HAVE ASKED FROM PHONE , THEY SAID CYLINDER WILL DELIVERED TODAY AT 2.00 PM. BUT TILL 26.5.12 CYLINDER NOT DELIVERED.

I WANT TO INFORM HIGHER ATHORTIES TO SOLVE THIS PROBLEM.
THANKS WITH REGARDS
JATINDER KUMAR
BABA DEEP SINGH NAGAR
BATHINDA 151001.

Sir/mam

i have lost my gas connection paper by falt and now i want my papers duplicate copy but the gas agency employees are saying that they will not helped me about the prospects.......

connection no-01179(binita devi)
agency name - khalilabad gas service

So sir/mam i want your attension about the problem


thanks and regards
aditya rungta
s/o mitthu lal rungta

[protected]
[protected]

1. I am serving in the army and moved on transfer from Wellington, Tamil Nadu to NOIDA. I got my gas connection also transferred and my TV number is [protected], my consumer number is 13901.

2. However, when I went to apply for a connection in NOIDA I was told that my TV had already been released to another person in Meerut whose consumer number was 14190.

3. You are requested to advice further action.

Respected Sir/Madam:
I am a regular customer of IOCL Petrol Pump in MKB Nagar - Vyasarapadi - Chennai - TN - INDIA.
I usually fill normal petrol for Rs 1000. I was observing the fuel meter when one of the staff deviated my attention when the meter was showing around Rs. 550. By the time I could realise what was happening the staff filling the fuel said that it had automatically tripped on Reaching Rs. 1000. This has happened to me for the third time and I as I was suspisious, this time,. My Car's Fuel meter was also not showing the usual fuel level. I complaint to the supervisor. Looks like the supervisor is also part of this malpractice. But he did not take my complaint seriously and said it is not possible for such things to happen.


Customer name :senthilkumar
Email address:[protected]@yahoo.com
Residence:MKB Nagar chennai-39
Petrol Buck Name:Prema Service Station (Indian Oil)

I am a consumer of Indane Gas since12.02.2006...consumer no.S-2920,Distributor's name SAINIK INDANE SERVICE,Garkamalpur,Mahishadal,code no 143450...

Pursuant to my gas booking date 27.03.2012 one Indane Gas cylinder delivered on 05.05.12 with proper sealing.After few days it was found that the delivered cylinder is completly empty.The matter is brought to the knowledge of the distributor but he threatened me saying that 'do what ever you can and nothing can be done from our side'...The said cylinder as it were has been kept under my custody.Kindly help me for receiving the gas lawfully and take necessary steps regarding this type of malepractice..


With thanks;

Susanta Kumar Das
C/o Amalesh Samanta
Vill Ajra,Po Champi
Mahishadal
Dist EastMidpur
West Bengal

Dear sir,
This is to inform you that we have installed a H.S.D. tank of 20 KL capacity in APCO Infratech Limited, Rangra Naugachhia (Bhagalpur), when we take dip in the tank before or after unloading the diesel supplied by IOCL Barauni, it shows 300 to 500 litra shortage in every unloads. I need to be satisfied for the actual quantity of HSD.Let some representative of IOCL may visit to our site and let us get rid from the shortage problem. There might be some calibration faults and needs rectification. We are running a road construction company and have to be accountable for a single drop of HSD, For repair / replacement of dispenser unit which is under break down we lodged complaint on 05,05.2012 in your Barauni office on the phone numbers available with us and making follow-ups regularly on the same numbers, but still no responses, the contact numbers details are as under
01) Mr.Tanmesh - [protected],
02) Mr.Akhilesh - [protected], and with some one on [protected], [protected]
All are quite unable to respond properly. The "Indian Oil Corporation Limited" is a reputed govt. business group and we expect that it must have a customer complaint cell where the business class customers get satisfaction and their problems be solved.
I therefore expect that this mail can be helpful and our problem may be resolved.

Thanks & Regards,

Sanjeev Thakur
Manager - Stores, APCO Infratech limited, Naugachhia Project site Bhagalpur.
Mobile: [protected], [protected]
mail: [protected]@gmail.com

Dear Sir,

I Onkar Singh from West Delhi , My Mobile no is [protected]. I have no any Indane Gas Conection and last one year sending me massage on Mobile like "dear indane customer, your gas booking no[protected]". and after 2-3 days sending again massage like "Dear indane customer againest your refill booking 7342,cash memo 7340 generated , cylinder shall be delivered shortly". I think they have enter wrong mobile no in the computer. So, Sir Please look into the mattar and do the nedfull and stop unnessary massage alert on my phone.

thanx & regards,
Onkar Singh
Mobile no [protected]
Near Sagarpur, West Delhi.

From, 22/05/2012

Prof. Dr. D. Jeyathilagar, MBA, Ph.D,
2/244, (new number) Rajambadi,
Palkalai Nagar post,
Madurai – 625 021.

To,
The Sales Manager,
Indane,
Indian Oil Corporation,
Madurai – 2.

Sir,

Sub: Complaint for delay in supply of Indane Gas – Reg.

Ref: Consumer no: 02008/Alagar Gas Agency, Tirunagar.
[protected]

May I submit the following grievance in delay of supply of Indane Gas. In this regard I would like to put forth the following facts for your consideration and to take immediate action.

I have registered for the supply of gas cylinder on 8th February, 2012, with Alagar Gas agency, Tirunagar. At the time of registration the agency told me that I have to wait for 60 days minimum. I waited for more than 60 days and on 4th May , 2012, to enquire about the non-delivery of gas cylinder. I understood that the bill for the supply has been drawn on April 19th, 2012. But till date, they have not supplied the cylinder.

Further, I understood, when I approached after two days on 7th May, 2012, It was told that the bill has been handed over to Mr. Ramar, a delivery boy on 19th April, 2012. When I enquired about the non-delivery till date, the staff in the Alagar gas agency, disrespected me and they attempted to assault me. Luckily, by the Grace of God I escaped, from the situation. They directed me to compulsorily register afresh which I denied.

When I told them that I would complain to the higher authorities, a person in that agency told me that they have purchased the IOC officers by greasing the palm, and hence, they could not be touched by anyone from IOC.

This raised me a great suspicion that whether IOC personnel are in connivance with the gas agency and part-taking in such unethical practice. Eight months back, a consumers’ grievance redressal meeting was conducted in University quarters, attended by Sales Manager and another officer. In that meeting itself, I saw that the Indane officials were daringly supporting the Alagar gas agency proprietor, giving undue importance, which irked the consumers present very much. So, this intensified my suspicion. In that meeting the consumers have suggested to segregate the consumers belonging to Nagamali pudukkottai, Palkalai nagar and nearby villages to allot a new gas agency in the vicinity of Palkalai nagar. It is understood that this agency is saturated with more consumers and could not meet the demand and supply and they are unfriendly to the consumers.

To avoid such instances from the gas agency, I would request to take necessary steps by giving instructions to the Alagar agency, not to use IOC name for furthering their unethical activities. Further, I would like to mention that, being a retired person, I never move anywhere, I was very well in my home all the 24 hours in a day. Therefore, the delivery boy could not say the home was locked. It is strongly pursued that he might have sold it to somebody with higher premium.

However, I would like to request that, kindly verify the fact with the agency and see to that the gas cylinder is delivered in a shortest possible time. Failing which, I may be pushed to go for legal action in the court of law, by claiming the damage from IOC.

Thanking you,

Yours faithfully,


D. Jeyathilagar.

Cc: The Alagar Gas agency, Tirunagar.

My name is P.V.Sreenivasan and my IOC Consumer No is 5353. I have booked for a refill cylinder on 27-March 2012.I got a SMS on 18 May 2012 04:47PM as Dear Indine customar, against your refill booking 282787,cash memo 3893 generated ,cylinder shall be delivered shortly from :54411.Now the time is06:04PM on 21 march 2012. I won't get the refill cylinder till this time.Please help me......

Abnormal delay in LPG supplies!
Dear Sir

My father is a consumer having C.No-27322- of 'Ashoka Gas Service' ,near S.B.I. bank ,mohaddipur, gorakhpur,u.p. -. It is their rule/practise that a new cylinder booking is registered after 21 days from the date of delivery of last cylinder. So, following their practise ,we booked for new refill on 17/4/2012 . and the refill was delivered after a month on 15/5/2012. That is lead time will stood as -21 days + 30 = 51 days. It is very unfortunate to note that a fresh cylinder can be recieved after after 51 days. I do not know how a family can manage its cookings by a cylinder for 51 days. I want to bring this to the notice of appropriate indane authorities for looking into the matter.

I have applied for a new connection and been alloted the New connection on 20-Mar-2012 from M/s. SHREE CHELLA AGENCIES, Selaiyur, Chennai. As I had an existing Gas stove, they above mentioned agency said that they have to inspect the gas stove and the inspection was completed on 21-Apr-2012.

But, still I am not provided with the new Gas connection for the reason that the agency does not have the BILL / RECEIPT Book and refusing to accept my payment and provide me with the new connection.

As I have to travel Abroad on 25-May-2012, I request to provide the new gas connection immediately.

Regards,
Nagarajan DP
Ph: +91 [protected]

dear sir,
mai Kashipur utarakhand mai paper mill me empolies tha. lekin humne company se hisab le liya aur mai Kashipur me Inden gas istemal karta tha. maine Inden gass ko bhart gas majhauli raj deoria ke liye transfer kiya. lekin aaj 5 mahine ho gaye hai aur maneger (sumitra bhart gas agency Majhouli Raj) hamai gas conection nahi de rahe hai hardam date par date de rahe . isliye aap se sadaranurodh hai. ki hamai gass transfar ka conetion dilane ki kripa pardan kare.
dhruv shankar
vill- Bansi, Post- Bherapakar, Distric- Deoria, (U.P.)

Gas Agency Address: Om Domestic Gas & Appliances
42-A, Shivshakti Nagar, Chikli Road
Manewada Ring Rd., Nagpur-34
Phone No: [protected]


My Name is Sagar Galande. My Consumer No. 7257. I have booked for a cylinder on[protected] online. it has been nearly 30 days, I have not get a cylinder from the above Indane dealer till now. This has been happening every time. They are not making the gas cylinder delivery promptly. I have to call many times before I get my gas cylinder. I am tired of all this and require your intervention.


Please look into the matter. An immediate action is requested.

Thanking you,

regarding transfer of gas connection from rampur tanda to 11 battalion p.a.c. indane gas service -----consumer number-12921 (tanda gas service)

As the person in-charge of the gas distribution center in 11 battalion is not assisting and not even trying to understand our problem and not issuing that connection from his center ....even after producing
valid termination voucher -[protected] given by the previous indane gas distribution center at Rampur tanda ....and not even talking politely
it is highly regretful that we have to face such a problem from your distribution center ...so i want you to understand this problem that we are going through and kindly take some appropriate measures in this regard otherwise i'd not have any other option other than going to a consumer court .........thank you

[protected]@gmail.com

SIR,
I AM MOHAN PAL GUPTA, A CUSTOMER OF INDANE GAS SERVICE, BEG TO SAY THAT IN JAHANGIR PURI THE GAS CYLINDER IS NOT DELIVERED ON TIME. AFTER 21 DAYS WE BOOKED THE CYLINDER AND THEY DELIVERD IT AFTER 12 OR 14 DAYS. AS I BOOKED CYLINDER ON 3rd MAY 2012 AND THE CYLINDER IS NOT DELIVERD YET. EVEN I COMPLIANT BY CALL AND THEY GIVING ME THE COMPLAINT NO- 1194 BUT IT IS ALSO OF NO USE. I REQUEST YOU TO PLEASE TAKE SOME STRICT STEPS FOR THERE IRRESPONSIBILITY BECAUSE WE PHASE MANY PROBLEMS WITHOUT LPG CYLINDER. AND PLEASE ALSO TELL ME THE TIME PERIOD AFTER WHICH THE CYLINDER DELIVERD AFTER BOOKING.

I visit to Tee Aar service station of IOC, mohanlalgunj, rbl road, lucknow.we asked for general petrol the operator Mr Ram bux said this is not available then we contacted Manager Sh. Om prakash Who said that kaya Xtra premium nahi bikeka and refused to give complaint book. Please do the needful.The reciept No 29164 and book no 98 on 13/05/2012 at 1010hrs.

HELLO I AM SUNITA TARALE FROM NAGPUR MY GAS AGENCY IS OM DOMESTIC GAS AND MY CONSUMER NO.IS 5652 AND SV,NO. IS 281073 .
I AM BOOK THE CYLINDER ON 12 APRIL AND THIS AGENCY DOES NOT DELIVER THE CYLINDER TILL DATE AND WHEN I GO TO THE OFFICE THEY TOLD ME THAT CYLINDER WILL DELIVER SOON SO HOW I MANAGE THIS CONDITION SO PLEASE HELP ME

Consumer no.31841 paruvelil gas services, angadical jn. chengannur.. I have booked for supply of gas cylinder on 25.3.2012 on telephone no.[protected] and booking no. has been given as 14 of 25.3.2012. I have been contacting my local gas supplier and I was advised that gas will be supplied after 50 to 55 days .Today when I have contacted my above mentioned gas supplier told me that there is no booking of my gas and they have booked it today afresh. please take necessary action and action taken may please be intimated.

N.Krishnan
Sowparnika
Thekkenada
Thittamel
Chengannur - 689121
contact no - [protected]