Indian Oil Corporation [IOC] Complaints & Reviews

After waiting for more than 15days of booking gas, the way consumer is duped for his basic necessity is very disappointing. Discovered more than 10kg(Measured on Weighing Machine) of water in LPG Cylinder received. Both the cylinder delivered earlier and this time contained same amount of water.
Calling and asking Gas Authorities is in vain, since they don't even pick phones. Leave alone addressing issues. Consumer No: 4695. Tried whole day, but nobody answered call. Visited Chander Nagar Gas Service to discover they are on Strike.

Regards,
Kushagra
Cons No.:4695
Sec-3, Vasundhra

Illegal sale of the gas cylinders by indane gas agency,sirsa...
Seelinb the cylinders in black...poor delivery ,,extremely bad servise...moreover,misbehave by the workers....
delivery not given even a month after booking .....
Indane gas agency,sirsa

LPG supplier Consumer No 4659 issued by M/s. KRISHNA GAS SERVICES at Kozhinjampara / Nattukal issues LPG cylinders without any bills and inspite of repeated requests they refuse to give us the bill. Why this belligerency are the agents not under the scanner of the Indane Gas franchisee dept./, If so please force them and take actions in such a way that all supplies are accompanied with relevant invoices / bills to the clients
Parameswaran
Ph [protected]

i have one indian gas connection by our distributor is NAIK NIMBALKAR ENTERPRISES at last four years.now resently he sayes me your account is locked and he demand some document last month i was gave document but they did not reply me any.
again he require documents.so please solve my problem.my name is SHIVAJI KASHID.

My Regular booking office is at Jayadeva Hospital junction of Indane Gas Agency.
When I called on to the number 26585088, I was surprised to know that my account has been transferred to another agency at Hulimavu. Why no intimation to us (Consumer) by any means?.
After talking to the new agency[protected] Mr. Mohan denies the delivery of the gas cylender saying that, after 6 months of previous booking, the gas account will be deactivated. Asked us to personally visit along with regulators, ID proof, gas bill etc.
Why this torchure to the consumer?
Why should my account be deactivate?
Why no communication before deactivation?
When I have additional cylender, and less usage of gas as both us are working, why should I submit a letter that I was out of station? I was very well present all through the year in the same house???????
I cant afford to take a leave from my workplace at this time for resolving this issue.

Need a justification from concerned authority.

Dear Sir,

I visited my nearest gas agency for getting a new gas connection. The distributer is asking for ration card as a ID/ address proof but I can furnish only employer's certifiacte & rent receipt in place of ration card & it should be accepted by distributer as per procedures defined by Indian Oil Corporation on the web site. I don't kinow what is the problem with distributer. Where should I approach for this? Pl suggest.

Respected Sir,
I have booked a gas cylinder on 28/07/2010 with M/s. PRADEEP INDANE SERVICES,Thalayolaparambu,Kottayam(dist),Kerala.My consumer number is 3984. 45 days has elapsed since i booked for the gas cylinder.Black marketting of gas cylinder is one of the reason for this delay.Kindly take necessary steps to prevent this.Without cylinder we can't pass a day.Please try to understand our difficulties and urgency.Looking forward for a fast action.
Thanking You,
AUGUSTINE JOSEPH
Mob: [protected]

Hi

Here is Indane Gas Agency name&address 'Kebal Gas Services,434/2,Arya Nagar,Jagadhri Roa ,Ambala Cant(Haryana)

is not liable agency.

1.They have single land line connection.They generally don't picup the phone.

2.They mostly keep the receiver off the set so that consumers could not contact them

3.However the phone is picked,first of all they don't entertain the customer request before passing 21days of last delivery.If we request to book the gas for the date after passing 21 days they deny it clearly.They simply say your booking will be entertained when you call after 21 days.

4.Again we face the problem to reach them after 21 days as per their habit to keep busy the phone.However as lottery, phone is picked after 30 or 35 days of passing the last delivery.They book the no.and simply says that the gas will be delivered 15 days

5.Finally the gas delivery is made after 45 days of last delivery

6.You can check history of my connection No.' K-21809 '


Regards
Anil Kr Sahu
[protected]
Logistic Incharge(Haryana Circle)
TTSL Project
Nokia Siemens Network Pvt Ltd.

Dear Sir/Madem


I have a LPG with two cylinder connection to my house from Indane Gas agency for more than 10 years. The Consumer number is 33389. The gas agency is "Devagangha"

The gas agenncy do not book for next cylinder with in one month from the date of delivery of the cylinder. The delivery is taking place only after a minimum of 7 days and some times 10 days after booking.So effectively it takes about 37 to 40 days between two cylinders.

But the GAS gets over with-in 30 days for us. We are 5 persons in the house and we use Cylinder for water heating for drinking apart from three times cooking. so every time we are running short of the GAS.

So, what is the use of having second cylinder. How to get my second cylinder refilled. Further the booking persons do not respond and many times does not say the booking number or forget to register the booking as per his/her convenience.

Kindly help me in this regard. ( getting the second cylinder re-filled,method of tracking the booking and boo the irresponsible booking agent)
Regards

Sir,
I have met difficulties several time to get my LPG gas cylinder from Indane Gas Agency Payyoli after long wait booking. My consumer No 6347 .
This time evenI have booked on 18/08/2010, still I not got it. I have faced lot of sufferings from the days of Ramzan fast and Eid Day.
Meanwhile I undertood agency's manipulations that so many sylinders have been provided overtaking my booking or without booking .
So request you to take action against the agency for consumer benifit.
thanking you,
Abdul Wahab K P

Dear Sir,

I have been tranferred from GUrgaon to Panchkula and working in a MNC.

I applied for gas connection(transfer) in your outlet-Satyam Gas Service-Sector-9,panchkula.I visited the outlet atleast five times and returned bare handed getting one or the other reason of not issunig the connection.

First time-no stationery,Second time -time is over-(visited -4pm),third time-rent agreement original required,fourth time-lunch time -come after 3pm.

The overall experience was so bad that i was deciding to surrender the connection of Indane.But searching further got details of your outlet in Sector -17 , wherein the entire exercise of 4 visits without a connection was addressed and got connection in minutes and was really well attended.

I personally request to take the matter with Satyam Gas Service ,so that they should improve on their customer handling and also precious time of working executives like me is not wasted by ill mannered staff in future.

Do drop a confirmation of discussion in my mail id.

rgds,
prashant
[protected]@rediffmail.com

cust no. R 18977

name of the dealer: ABHIMANYU INDANE, shop no.3, aryan tower, opp bawarchi restaurent, ahmedpur, mandideep road, bhopal.
( ph no.[protected], 3294150, 2689190)
(indane gas prop. no. : [protected])

name: K.C.MOHAN

MOB: [protected]

NATURE OF COMPLAINT: not taking the bookin for LPG and no response/answering phone calls , trying to contact continously from 08 sept-10 all telephone lines working properly, even prop. not bothered to answer the calls on his personnel mobile.

Sir,
My customer no. is 11317 and our connection is with Sunder Shyam Enterprises, A-1/B-20, DDA Market, Janak Puri, New Delhi-58. I have been booking for gas cylinder for the last 25 days but there is no supply till date. I have also made a complaint but no action have been taken and the supplier delivers cylinder with less amount of LPG. so this is my humble request please take some necessary action so that we should not face such problem in future. I will be highly obliged. Thanking you.

Gas booked on 14 Aug, 10 and booking no.
ADDRESS: E-219 VISHWASH PARK, UTTAM NAGAR NEW DELHI -59
PH. O. [protected]

INDANE LPG gas cylinder supplied recently are of less weight. Previously it would continue about 30 days but recently, it is seen that it finishes 15 to 24 days though there is no additional uses of the cylinders.
is there any check for this audacity?

M Basu
489/1 Dumdum Park
Kol-700 055
[protected]
[protected]@gmail.com

Dear Sir/Madam,
I am A K Tiwari (Ex-Serviceman) resident of 4/1527 Nirvan Akhada, Nawabwadi Begumpura Surat Gujarat 395003 Consumer No K-16339 of Keming Gas Agency Sahara darwaja Surat, I booke my gas on 31.8.2010 but it was delivered on 9.9.2010 after reminding three times i.e. on 3.9.2010,6.9.2010 and 8.9.2010 without any specific reason and it is not happened first time, its happen two times earlier also. I lodged complaint on 3.9.2010 that flames is coming in red color and all utensils becoming black please do the needful but till today no one visited to my residence for rectification/service, When I asked contact no. for lodging the grievance,They refused and not given no. Therefore you are requested sir/madam please take immediate proper action against defaulter, Action initiated may please be intimated the originator. Thanks & Regaards

Dear Sir,
My name is Alok Singh s/o Ram Dular Singh, I am indane gas customer, but found the indane gas very difficultly, because in akbarpur Baba gas services, delivery system is very damage, dilievery system is very poor, commitment is not fulfill, i think this agency do the black marketing of the indane gas.
please check the agency dilievery system & provide the facilities to the customer.
thank you.
Mobile Number - [protected]

sir,
i m a LPG Indane gas customer with m/s Ambesh gas service 17-18 Shopping center,Alkapuri,Alwar.my customer A/c No. is 13913.i have booked for riffle my cylinder on[protected] & serial no. is 116.bt 1 month 8 days have been passed bt up to this date gas agency not giving gas supply and he also not giving proper response.
kindly instrucr gas agency to supply gas cylinder.

thank you.
Rakesh Jasoriabr...

dear sir,
in the above reference i have to say that i have applied for new gas connection last year on 25/09/09. My sl. no is 488 . though ihave not got new connection. i have visited many time to agency but they dont respond ina proper way.I am a farmer and facing a huge fuel problem in rainy season due to flood and heavy rain.
so please do some thing at your own and provide me a new gas connection.

I will be thankful for your obligation
yours faithfully,
Anil kumar shrivastava
At + po - lakhanpur,
Via- Lauriya
Dist - West champaran,
Bihar Pin-845453
Mob - [protected]

TO
GENERAL MANAGER
INDIAN OIL GAS
KOLKATA


DEAR SIR

I HAVE RECEIVED A NEW CONNECTION CALL LETTER ON[protected]. THE MAIN PROBLEM IS AS I HAVE AN OVEN WHICH IS GIFTED BY MY SISTER, BUT YOUR GAS AGENCY (DUM DUM GAS SUPPLY AGENCY) DENY TO GIVE ME ANY NEW CONNECTION WITHOUT TAKING ANY OVEN FROM THEM.

SIR, I AM NOT ECONOMICALLY SOUND.

PLEASE HELP ME OUT FROM THIS SITUATION. REGARDS
REF - NEW CONNCTION - SL69/ [protected], DATED[protected]

MY MAIL ID- [protected]@gmail.com

NANDA DULAL ROY
PH- [protected]

I am working in shipping, exactly on gas tankers. As of day, gas is in surplus and there are no buyers worldwide to pick up the gas production. The international rate for gas cargo and its freight are at the lowest if we look back for years or decades. Still I don't find any reason why there is so much scarcity of LPG cylinders for use at home. Yes, IN BLACK MARKET, it is easily available at premium. Gas agencies are given to influential...