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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Mar 2, 2026
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D
Dinesh Kumar Mittal
from Noida, Uttar Pradesh
Dec 30, 2009
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My gas connection No. is 43090 with Indane gas company at Haldwani. I have booked for supply of gas cylinder on[protected] but so far the same has not been delivered to my house. I am residing at Mohalla Maheshnagar, Nwabi Road, Haldwani. My telephone No. [protected] and [protected]. I have also booked compalint on telephone No.[protected] but still cylinder not supply. please expedite.
Aug 14, 2020
Complaint marked as Resolved 
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    S
    smfazil
    from Delhi, Delhi
    Dec 29, 2009
    Resolved
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    To,
    Complaints Board Director

    Subject: Against Gas Agency, Misbehavior And Worst Service
    M/s. Paradise Enterprises
    2727, Sher Afgan, Baradari, Ballimaran,
    Chandni Chowk, Delhi - 110006

    Sir,
    Is there anybody responsible person who can taken action against on this agency.
    Agency holder lady very rude behavior and gas supplier man also used to worst languages to house women.
    Besides this the problems have been made continuously like that no pickup phone at the booking time and Gas delivery in 15 days, I think the work man supply the gas in black. I request you sir please enquiry of that agency 2727, Sher Afgan, Baradari, Ballimaran, Chandni Chowk, Delhi – 110006 and solve our problem.
    Thank and regards
    Aug 13, 2020
    Complaint marked as Resolved 
    yes true...they dont have record even in toll free service by indian oil
    sir i live in farash khana old delhi house no. 1063 i didnt get the gas till 25 of january at that time i confrm the gas bt i didnt get yet so kindly fullfiled my request i will be so great full 2 u the name is Ronaque.bano nd no.is 6475 .
    thanking you
    your faithfully
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      B
      brijadhish sharma
      from Anand, Gujarat
      Dec 29, 2009
      Resolved
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      i m a customer of indane gas service with customer no.cr-10711 .i booked my cylinder on 10/12/2009 and still i m not able to get my cylinder still.so i m looking for the positive response.
      thanking you.
      brijadhish sharma
      m.i.g.551,radhika vihar
      mathura 281004
      91-[protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      Subject: -- Service complaint against Temple City gas service, G T Road, Chheharta

      Sir,
      It is brought to your kind notice that above cited gas Agency is harassing its consumers by not supplying L P G Refill.
      The position is that on booking a refill after 21 days, (time fixed by Agency illegally) time of home delivery is given after 15/20 days; waiting time is increased twice and again. So much so many a times even after expiry c/o a month Cylinders are not supplied on the pretext that truck is not arriving. Consumers of this agency are seen daily visiting the agency by wasting their job time but to no effect. Non arrival of LPG Trucks to this gas Agency only for a month or so is not understood. An enquiry from the owner (S. Subheg Singh) always disappoint by repeating the wording Truck is not arriving. No solid reason is disclosed. People are running here and thereto get Cylinders for cooking. Long ques may be seen daily outside the agency but the owner are using only main pretext Trucks are not reaching.
      It is requested that in the public interest an enquiry may be got hold by deputing a Senior officer immediately to available the public to get rid of this problem. The matter is very serious and needs to be solved expeditiously.
      Yours faithfully



      CC to: - Food & Supply Minister of Punjab
      CC to: - District Food & Supply Controller,
      CC to: - Deputy Commissioner Amritsar
      CC to: - Indene oil Corporation of India (I C O)
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        A
        abhiisgoing
        from Patna, Bihar
        Dec 29, 2009
        Resolved
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        i live in meerut and the gas agency that is ram poorna isn not doing any booking as the telephone is always not responding as it is engaged and we face a lot of problem visiting the gas agency as there is alot of people in queue and there is not computerised system for booking and we lose a lot of time in that way
        Aug 13, 2020
        Complaint marked as Resolved 
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          N
          N.Ravishankar
          from Chennai, Tamil Nadu
          Dec 29, 2009
          Resolved
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          Respected Sir,

          I am living in Golden George nagar,Mogappair East. I am having a gas registration number 21649 with Ma Kirupa Gas Agency - Ph no : 26563350,26562087,26560608. This month on 07/12/09 I booked a gas with a booking number of 1648 is not been delivered till today. When I went and asked on 17/12/09 they promised to deliver it on the same day.But nothing happened. So I try to call them on their land line phone, it is always coming with busy message. Incidentally all their 3 phone numbers are always in engaged mode for the the whole day. Because of this we could not make any contact with the agency and also without gas we are facing manyproblems for the past 1 week. Please take necessary action so that I can get my gas immediately.
          Aug 14, 2020
          Complaint marked as Resolved 
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            E
            ELANGO PARAMESWARAN
            from Chennai, Tamil Nadu
            Dec 28, 2009
            Resolved
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            today at 3.30 pm there was a small gas leakage from my Indane Gas Cylinder. Immediately I ve made a compliant with the supplier, SAI CHITRA AGENCY,37, Anna Main Road, MGR Nagar,Chennai-78.For more than 4 hours no body has turned up. We are afraid of lighting the gas. Can any one interfear and advise the Gas Agency to rectify the compliant tonight>
            E.Parameswaran
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear sir,

            From two days we have been suffering form gas leakage problem, from yesterday i am trying to the emergency number given on the gas bill, but it is switched off, When ever i call to the gas supplier it is busy, kindly help me in this regard.

            My ID : 52980

            Supplier; Yashodha Gas Supplies, Padmarao nagar, Hyderabad

            My address: plot no 32 2nd floor door number 202, keshavnagar colony, new mettuguda, hyderbad

            Name: B kiran kumar

            Contact number : [protected]; [protected]

            Email: [protected]@gmail.com
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              S
              sudanshu gupta
              from Chandigarh, Chandigarh
              Dec 28, 2009
              Resolved
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              dear sir,
              i booked a cylender on[protected] but till now the cylender is not given by the dealer on dated[protected]. i booked my cylender at kanpur alite agency, distibuter of indian oil corporation ltd., sekhawat building, 25/7 kanpur.- 208001. my consumer no. is 40479. dealer never given me cylender on time since 1 year.please take action on it either i will go to consumerfourm with in two days.

              addresss-
              sudanshu gupta
              118/109
              bamba road, kaushal puri
              kanpur-208001
              contact no.-[protected]
              Aug 14, 2020
              Complaint marked as Resolved 

              Inda — Correct Phone no not given by the Delar

              i have face last 2 0r 4 years probleme in gas booking, gas agencie correct ph. not mention on gas slip.we have ph.No.=2212606 and 22567107, when we trying for gas booking than ph rining but not recived by the gas rep.to day 22.08.2008 im going to gas agencie, gayatri rep. misbihave with me .so please give me pramanetly solution for gas booking.
              dear sir,
              i booked a cylender on[protected] but till now the cylender is not given by the dealer on dated[protected]. i booked my cylender at jaipur alite agency, distibuter of indian oil corporation ltd., hawa mahal chandpole bazar jaipur (Rajasthan), . my consumer no. is 26617. dealer never given me cylender on time since 1 year.please take action on it either i will go to consumerfourm with in two days.
              i booked a cylender on 11/12/2009 but till now the cylender is not given by the dealer on dated 30/12/2009. i booked my cylender at jaipur sanganer gas agency jaipur code[protected] and address 31/89A pratap nager sanganer jaipur (raj)
              my consumer no.55403 dealer never given me cylender on time since 1 year.
              please take action on it . tks. address;-
              101 airport colony sanganer jaipur
              Date:- 11/01/10
              Dear Sir,
              My Consumer Number is 3183, Dixit Gas Agency Deda Market Khichripur Delhi.
              I have been tried many time for gas cylinder booking but gas agency employee
              told me that your cylinder already has been deliverd, but I don't received cylinder.
              Sir, I want to Inform you that at there will be blackmailing on consumer number, I
              hope you will do solved this measure problem. I have face the booking &
              blackmailing gas cylender on my consume number.

              Kindly You will take a strict action against this blackmailing.

              Thanking You & With Regards

              my contact nu.is [protected]
              Consumer nu. 3183, dixit gas agency deda market Khichri Pur.
              Khichripur ( Kalyanpuri)
              Delhi.
              Dear Sir
              I am a valuable customer of Indane Gas and using this from last 2 years.My Distributors deails are as follows

              RAGHU GAS SERVICES 28-29, KAMLA NEHRU RKT
              KHANDSA ROAD, GURGAON -122001
              CODE NO : 9103836

              I have booked My Cylinder ion 12/12/2009 and Booking Number(Cash Memo No) is 8142

              In spite of repeated follow up we havent received the cylinder every day they say that you will get it today but today never comes.

              Please look into the matter at the earliest.

              Regards
              Narender Soni
              dear sir /madam
              I am LPG Indane gas customer with KURUKSHETRA GAS ENTERPISES RAILWAY ROAD KURUKSHETRA (HARYANA ) CODE NO.10846 & my consumer no. is K-15783. I have booked Home Delivery of Refill at his office.They replied that by 19/02/09, it will be sent. But it was not sent.I went their Office on 19 Feb to 06 MARCH 2010 (daily morning and evening ) for Refill but till this date, they have not sent LPG cylinder.
              They never receive Phone Call made at their Office.There is always Huge rush of customers for booking the Refills & for making complaints about non delivery of Refills.
              In nut shell, their Gas Service is very good. But Pls do the needful.Waitig for u r +ve reply.
              Regards.
              vikram singh
              My phone number is [protected]
              dear sir /madam
              I am LPG Indane gas customer with KURUKSHETRA GAS ENTERPISES RAILWAY ROAD KURUKSHETRA (HARYANA ) CODE NO.103846 & my consumer no. is K-15783. I have booked Home Delivery of Refill at his office.They replied that by 19/02/09, it will be sent. But it was not sent.I went their Office on 19 Feb to 06 MARCH 2010 (daily morning and evening ) for Refill but till this date, they have not sent LPG cylinder.
              They never receive Phone Call made at their Office.There is always Huge rush of customers for booking the Refills & for making complaints about non delivery of Refills.
              In nut shell, their Gas Service is very good. But Pls do the needful.Waitig for u r +ve reply.
              Regards.
              vikram singh
              My phone number is [protected]
              dear sir /madam
              I am LPG Indane gas customer with KURUKSHETRA GAS ENTERPISES RAILWAY ROAD KURUKSHETRA (HARYANA ) CODE NO.103846 & my consumer no. is K-15783. I have booked Home Delivery of Refill at his office.They replied that by 19/02/09, it will be sent. But it was not sent.I went their Office on 19 Feb to 06 MARCH 2010 (daily morning and evening ) for Refill but till this date, they have not sent LPG cylinder.
              They never receive Phone Call made at their Office.There is always Huge rush of customers for booking the Refills & for making complaints about non delivery of Refills.
              In nut shell, their Gas Service is very good. But Pls do the needful.Waitig for u r +ve reply.( I checked status for delivery in their computer on 06th March 2010 on 4.00 pm that refil no 6940 shown that it has been delivered on 19th feb. 2010 by delivery boy named PAPPU)
              Regards.
              vikram singh
              My phone number is [protected]
              Dear Sir/Madam
              I am living in 37/3' J ext st 08 Ramesh park delhi. I am customer of AVERY Gas agency, this agency worker is not do good behavour with there consumer and deliver cylender in proper time. Kindly taken proper action against this agency.

              Thanks

              Mohd Rafiq
              [protected]
              oko
              Sir,

              Our customer number is 24909, J.B.VITTAL, Flat no.102, Shiva shiva appartments, r.r. nagar, old bowenpally, secunderabad - 11. and out IndianOil Gas Dealer is LV REDDY GAS which is at Manovikas Nagar, Hasmatpet, secunderabad and theri phone No. are[protected],[protected], we have booked our gas on 27th of March 2010 and they have told us within ten days the gas will be delivered and till today the gas has not reaced us and today is 13th day, this is not the first time every month we are facing the same problem the they will deliver late everymonth and while booking they say the you must book after 21days of delivery it is not sufficient for us every month the date of booking is going forward and when every we try to phone them the lines are busy for full day. kindly check the matter immediately and take action on the dealer.

              thanking you,


              J.V.Venu Prasad
              Consumer No. 24909
              Dear Sir

              i have booked gas on 20th April, 2010, at the time of booking that fellow tole me that it will take 15 days to delivery, but so far they have not delivered, their telephone lines are always busy, it seems they keep aside the receiver, personally send one person to tell and get it deliverd as much as early but no action has been taken, they are very reckless, they dont bother about the consumers requirements, they work like government offices, if we go before the timings are beyond the timings they never care, even government officials work beyond office hours. Particularly this Shirdi Sai Gas Agency at Vanastalipuram is very very worst, wherein i have booked my gas. pls kindly take apporpriate action.

              Regards
              Venkat Reddy
              Gas No 47765
              Sanghinagar
              cylender not given by dealer after booking
              dear sir,
              i booked a cylender on[protected] but till now the cylender is not given by the dealer on dated[protected]. i booked my cylender at nagpur bhende gas agency, distibuter of indian oil corporation ltd., ramkrishna math marg, dhantoli, nagpur.- 440012. my consumer no. is 03217. dealer never given me cylender on time since 2 year.please take action early.

              Regards
              Rupraj Nikhare
              Gas No 03217
              Nagpur
              I booked my gas cylinder on 20.01.2011 ( Booking no: 27195 dated 20.11.2011, under Customer No: 40283 ) to United Gas company, Rajinder Nager, Sahiba bad, Gahaziabad ( U.P), till now they are not deliver my cylinder and today they are distributing the booking of 22.01.2011. So many times i tlephoned to them then also they are not ready to listen my complaint. every month it is happning with the mostof there customers customers.Please take necessary actoin aginst them to not repeat it in future.

              yours sincerly
              Padma Kumar
              Flat no: 101
              Plot no: B-93
              Shalimar Garden Extn II
              Sahibabad, Ghaziabad ( U.P)
              MOB NO: [protected]
              I booked my gas cylinder on 24.01.2011 (under Customer No: K-12682 ) to Kheriwala Gas Agency, old housing board colony, Sonepat (Haryana) till now they are not deliver my cylinder . So many times i tlephoned to them then also they are not ready to listen my complaint. every month it is happening with most of there customers. Please take necessary actoin aginst them so that this happening not repeat in future.
              dear sir,
              I booked a cylender on[protected] but till now the cylender is not given by the dealer on dated[protected]. i booked my cylender at RICH FLAMES INDANE DISTRIBUTORS,[protected]E/155, NIT FARIDABAD(HARYANA) PIN NO-121001, distibuter of indian oil corporation ltd., . my customer no. is RF6172. dealer never given me cylender on time since 1 year.please take action on it. Please take necessary actoin aginst them so that this happening not repeat in future.

              Addresss-

              Ramkumar Sharma
              D-744, Dabua colony
              N.I.T. Faridabad-121001
              Mob no.-[protected]
              ph.no.[protected]
              Hello Sir/Mam



              My name is S.K.Sharma, connection number (1156) D.S. Gas Agency Shop No.2 Pooth Kalan Budh Vihar Delhi-110086, i am using your gas services last 10 years, indian gas services was so good i am really lucky perosn because i am using indian gas services.


              But last 2 month i have seen your services is so bad, i had booked my cylidner 20 march 2011 but still cylinder not delivered at my home. I had contact to your customer care, they told i have to contact

              to my nearest branch. When ever i contact to our nearest branch they told me your cyclider will be delievred with in 2 days but still not delivered. I have no complaint for your indian gas services but your workers are not working properly.

              Every delievred person doing froud with all customers. I want that please take action with your branch manager who hadnling all the delivered boys. If you take any action i am really gratefull to you.




              Thank You

              S.K. Sharma.

              [protected]
              I Mrs. Aparna Ray sv no 61800 card no A35844 of Global Indane, Bhubaneswar never get my cylinder delivered at my house after booking either I request the supplier to reach at his convenient to get the gas and this became a regular practice... will this continue...please look at the matter.

              Mob.[protected]

              property owner — bhrashtachar ka ek anokha roop

              residensail area mai avaid chal rahi subzi mandi ko bandh karne ke liye maine kei baar comp. di pr abhi tk koi kaarwahi nahi hui mandi ko bandh karwaane ke kaaran. road pr rahdi waalo ko lagwa ke mn chahi wasuli, childreno ki education mai rukabt, mcf ke officer ko avaid chal rahi mandi ki riswat jati hai, property charoo taraf khuli rehne se aasamajic vayaktiyo ka jamavda, srkari aaye ki chori, incometax ki chori, kisanoo se daily 300rupee se 400rupee wasule jate hai wai malik ke hi niche krj mai dube hai, kirpya iski equiry krwaye dosiyo ko saja dilwaye.
              My Consumer Gas # is 26884. The dealer is Panch Sheel Gas Agency, Moradabad. He takes a booking for refiller only after 20 days of the last supply. This he says is as per the guidelines of Indian Oil. No matter of persuasion has worked because my attempts to know the truth from the Bareilly office of Indian Oil too have failed. Thereafter the delivery is open ended...It requires several reminders to get the re-filler, which may take another one month. So the recourse in between is promoted by the agency which has become its practice and followed by us...the delivery boys deliver the cylinder at a premium.

              To check and stop this I have never been able to reach the Bareilly Office.

              Irfan...[protected].
              (1)
              shri maan prabandhak (m.d.)
              indian oil corporation limited (m.d.)
              s.p.l.1297, seetapur industrial area
              goner road,
              jaipur- 302022
              sub - complaint about m/s ambesh gas 17 alkapuri shoping complex alwar (raj.)
              sir,
              uprokt vishyantargat nivedan hai ki main pichhle kuchh varso se ukt gas agency ke madhyam se aapki seva le raha hu my gas no.is 13962 and s.v. no. 5433.
              (1)- ukt agency dwara ek baar gas cylender purti ke paschaat 21 din baad hi dusra gas cylender book kiya jata hai tatha book karane ke lagbhag 10-15 din baad aapurti ki jaati hai. gas aapurti ke liye bar-bar agency ko phone karna padta hai va personally sampark padta hai jisse upbhokta ko anavshyak aarthik nuksaan (phone-petrol-samay) hota hai majboor hokar grahak ko svayam jakar cylender lana padta hai
              "yeh kaisa upbhokta snatusti ka udessye hai"
              praay 4-5 logo ke parivaar me ek cylender muskil se 27-28 din chalta haiisliye varjit agency ko disa-nirdesh dene ka shram karave.
              (2)
              (2)- agency me karyarat karmcharigan grahak se santosh janak vaarta nahi karte hai. agency me karyarat karmcharidusra gas connection ke liye kehte hai. kya ek parivaar ko usi rashan card se dusra gas connection mil sakta hai? kya yeh aprtyax roop se bhrastachar ko badhava nahi hai?
              (3)- gas agency karmchari mangne par upbhogta ko shikayat/sujhaav pustika uplabdh nahi karate hai kehte hai shikayat pustika "boss" ke paas hai or "boss" kabhi seet par nahi milt hai
              kisko samasya batave? sthaniye prashasnik adhikariyoncollector/d.s.o. ko shikayat ki chetavni dene par karmchari svayam hi 1-2 din me vyavastha kar dete hai.
              yeh prakirya/vyavastha gas agency kriyakalapo par prashn chinh lagati hai kripya aavshyak jaanch karave
              (4)- gas agency ke suchna patt par yehankit hona chahiye ki aaj kis date booking ki aapurti ki ja rahi hai. jisse grahak ko kuchh mansik santosh mile.
              (5)- gas agency ke gas aapurti, gas booking date, ityadi record online hone chahiye ya mangne par upbhogta ko record dene ki vyavastha ho taaki upbhogta apne star par hi aavshyak jaankari le sake.
              (6)-agency dwara in-voice par yeh chhapva rakha hai ki cylender lete samay seel, lickage tatha weight ki jaanch karke hui leve agency se lickage ve weight jaanchne ke koi saadhan uplabdh nahi karaye jaate hai kripya spasht karave ki kya upbhogta apne star par lickage ve weight check karne ke liye jimmedaar hai.
              (3)
              (7)-gas agency apni suvidha anusaar disha-nisdesh jaari karti hai kripya ukt disha-nirdeshagency k bahar suchna patt par likhit me / sthaniye akhbaar me vigyapti ke roop me hone chahiye taaki upbhogta me visvasneeyta bani rahe.
              jaise
              (1). gas cylender ki aapurti ke paschaat 21 din baad dusre cylender ki booking ki jaavegi
              (2). booking karne ke kitne din baad gas cylender ki aapurti ki jaavegi-spasht karave
              praay mujhe kkfi pryash /sampark karne ke baad book karne ke 10-15 din baad cylender milta raha hai kripya merq record jaanch kara le
              (8)- rifil prapti daayri ki purti nahi ki jaati hai
              Iam from Ludhiana and consumer at 'Kailash Gas agency' The agency out rightly refuses refills to be delivered at home as they cannot afford delivery man, This has been a perennial problem and has been repeatedly reported locally by many consumers. The agency was even shut down for some time. But reopened with the same attitude and simililar problem. The agency people are non cooperative and do not want to sort out the problem of home delivery

              To book a complaint of Indane site too there is no faulity as the submit button is removed from complaint form.

              Indane has proved itself to be the most irresponsible company towards customer/consumer.

              Government and consumer forum should take note of it and do something
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                R
                RAGHBENDRA KUMAR
                from Delhi, Delhi
                Dec 28, 2009
                Resolved
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                Resolved

                Without sealed supplying refill gas cylinder
                I am a LPG Indane customer with Verma Gas Agency, F-6, Pal Market, Mandawali Delhi- 110092 my consumer Number is M16546 I have booked for a refilling my gas 15.12.09. As per the agency the refill should provided with PROPER SEAL TO customer. I have refused to take without sealed cylender as per customer authority and as per rule of govt. of india. In this time when I was not available at my residence during office hour, vendor came to my residence then he gave without seal cylinder to my wife she refused that than vendor speach non-official words to my wife, as a lady she ask me about this and I mailed your .

                I hope that you have take proper action against vendor along with gas agency manager.

                Thanking your

                yours

                RAGHBENDRA KUMAR
                D-359, SECOND FLOOR, VINDOD NAGAR WEST
                MANDAVALI-110092
                CONSUMER no.M16546 ,, PHONE -[protected] (DELHI)
                Aug 14, 2020
                Complaint marked as Resolved 
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                  M
                  Malay Roy
                  from Mumbai, Maharashtra
                  Dec 28, 2009
                  Resolved
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                  Resolved

                  Dear Sir,
                  My Name is Malay Roy from Bolpur (WB). My Consumer No. IJ5623(KF0805). I have booked for a gas cylinder refill on[protected] with M/s Manikamal Gas Agency, Bolpur, dist-birbhum , West Bengal. Even though it is nearing 30 days since when I got my last cylinder(29/11/09), I did not get my refill from Indane dealer M/s Manikamal Gas Agency, Bolpur till now.
                  Please look into the matter. An immediate action is requested.

                  These not only a case for me but for the entire population of bolpur municipality who are suffering of this weird rule and insufficient gas supply . Need your attention to look into the matter. Please note that it’s a regular problem with this gas agency dealer .

                  Sincerely yours,

                  (Malay Roy)

                  NB – Please keep in mind As per rule of this gas agency one can not book an order for cylinder refill within 21 days after one gets a cylinder.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  DEAR SIR I AM CONSUMER OF YOUR DEALER
                  M/S ANGAD ENTERPRISES, ADRASH NAGAR, DELHI-110033. I BOOKED A CYLINDER
                  ON DATED 08.02.2011, TILL DATE 21.02.2011
                  THEY HAVE NOT DELEVERED CYLINDER TO
                  ME. I VISITED THEIR OFFICE TWICLY. BUT NO ANY ACTION TAKEN BY THEM.

                  THEREFOR I REQUEST TO YOU PLEASE TAKE
                  ACTION ON THIS METTER AS SOON AS POSSIBLE

                  GAS AGENCY ADDRESS
                  M/S ANGAD ENTERPRISES,
                  ADRASH NAGAR
                  DELHI - 110033
                  PHONE NO - [protected], [protected]

                  MY ADDRESS
                  FIFIL NO 15011
                  DEVI SINGH GOGAWAT
                  J-679, JAHANGIR PURI
                  DELHI-110033
                  M.NO.[protected]
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                    Priyanka
                    from Gurgaon, Haryana
                    Dec 28, 2009
                    Resolved
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                    Hello,

                    I have complain against the R K Gas Agency, Green Park. My name is Priyanka consumer code is 21100, employee of the State Bank of Patiala working at Naraina. In the month of November and December i have booked for LPG gas delivery at residence in Krishna Nagr Gali number - 4, Safdarjung Enclave, New Delhi. The thelawala on my request comes for delivery on working days when I am not available at home.
                    For the last 2, 3 times the quantity of the gas is found to be not correct. It is lasting for only 1 or 2 weeks.

                    My humble request to you is that take some action this Agency and thelawala so that they can deliver the correct measurement LPG GAS at my House.

                    thanks
                    Priyanka
                    Customer Number :- 21100
                    88A Street No. 4
                    Krishna Nagar,
                    Safdarjung Enclave


                    Indane Gas Agency Name:
                    AARKAY ENTERPRISES
                    S-32, Green Park Extension,
                    New Delhi
                    110016
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    lindane — LESS QUANTITY & BOOKING DELAY

                    Dear All,

                    I have Indane gas connection No.Y-16920 with M/s Yadav Gas Agency.The qty of gas delivered is significantly less for past 2-3 deliveries & the agency does not respond to Booking calls over telephone.The contact no. provided for the purpose is not attended by anyone.
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                      R
                      RAKESH KUMAR BHARATI
                      from Jodhpur, Rajasthan
                      Dec 28, 2009
                      Resolved
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                      Dear Sir,
                      My Name is Rakesh Kumae Bharati,from viill-& Post-Bela,varanasi.
                      I booked my gas on dated-7/12/09from Hari Om Sai Gas Agency Chaubeypur Varanasi. But till today I Din't get my gas.I made call many time over there (on-[protected],[protected]),but i dint get any responce from that side. this problem is not happening only first time, it is being on regullar basis.
                      So plz solve my problem.
                      I will be oblized you.

                      Regards
                      Rakesh
                      [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Dear Sir,
                      My Name is Rakesh Kumae Bharati, from viill-& Post-Bela, varanasi.
                      I booked my gas on dated-7/12/09, booking no.8490, and conection no-568477, from Hari Om Sai Gas Agency Chaubeypur Varanasi. But till today I Din't get my gas.I made call many time over there (on-[protected], [protected]), but i dint get any responce from that side. this problem is not happening only first time, it is being on regullar basis.
                      So plz solve my problem.
                      I will be oblized you.

                      Regards
                      Rakesh
                      [protected]
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                        S
                        sudesh kumari
                        from Kolkata, West Bengal
                        Dec 26, 2009
                        Resolved
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                        Resolved

                        sir
                        i have INDANE gas connection from o.p agency . my consumer no is 8484 .most of the time they supply underweight cylinders .
                        PLEASE sir take some action against them
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        Indane Gas — Under Weight Cylinder Supply

                        My Consumer No. is '306' with Roop Gas Agency, New Kondli, Delhi - 96. It is repeatently Under Weight Gas Supply since Four Five Months. If we go to agency for booking and taking delivery from godown. Agency deny to supply from godown. And delivery men always supply Under Wight Gas Cylinders.

                        Indane Gas — UNDER WEIGHT LATE DELIVERY AND OPEND SEAL

                        sir
                        as i complain erlier about under weight that problem not dolve yet but another problem i face that i make the booking on 17th june till today i have not get the dilivery as ther is very problem as i m not able to fill the abdomen of my family why i face this problem because i m indian or i m indian gas custumer??????????????????????????????????????????????
                        at least u tell me that r u able to solve my problem or not
                        MY DETAILS ARE
                        the conection number is MP 112651A
                        Name shree sovran singh
                        hansraj colony MATHURA
                        CONECTION COMES UNDER
                        Mayank gas services
                        B 16 krishna nagar
                        CODE[protected]
                        Under Weight Cylinder Supply
                        My Consumer No. is '6907' with Gulabi Bagh Gas Agency, Shastri Nagar, New Delhi. It is repeatently Under Weight Gas Supply since Four Five Months. If we go to agency for booking and taking delivery from godown. Agency deny to supply from godown. And delivery men always supply Under Wight Gas Cylinders.
                        sir we book gas cylinder consumer no 13003 name Doris D Almeda, Halekudy, Barkur, Dist Udupi From SriKrishna gas Agency udupi they delivered empty cylinder with seal if given comp lent but they are not ready excep it some time they delivered unfild or half cylinder with seal so please take action regarding this
                        thanking you

                        Indane Gas — cylinders delivered are having at least 2-3 kg less gas

                        sir,
                        from a long time , every time we receive an incompletely filled gas cylinder.
                        It also takes a very long time in delivery of gas cylinder after booking. If some one wants to collect it directly from gas agency then he/she have to wait for a very long time, have to go there at 6 o'clock in the morning and after that only a very few people are lucky enough to get it.

                        while on the other hand if you are ready to pay the double of amount, gas cylinders are very easily available every time.
                        Dear sir/Madam
                        this is to put your kind notice that I ram singh consumer no -25725 of o p gas agency, nirman vihar new delhi – 110092
                        contact no: -
                        I have booked cylinder on 06/04/2012 and . The delivery man came on 17/04/2012 and tried to deliver the unsealed indane cylinder during the course of delivery we found that cylinder was under weight he was trying to convince that 3 kg to 4 kg is always less with the indane gas cylinder.
                        .

                        Kindly solve this problem on the urgent basis other wise I would be forced to lodge a fir against indane gas and o p gas agency.

                        Thanks
                        Ram Singh
                        342, a/3, gali no-6,
                        South ganesh nagar
                        New delhi-110092

                        Ravindra gas agency — underweighting of cylinders

                        i pen down this complaint so u can help me in ta cop up with this situation o[censored]nderweighting
                        of cylinders . i have done so many complaints to the officer's of that agency but they are not responding . So, please help me .
                        Most of the gas agencies supplying indane cylinders have no check on their delivery persons. The situation is extremely bad in UP. In my two years of stay in indirapuram, ghaziabad, there have not been any single occasion (out of about 20) when the cylinder delivered for first time is not underweight by about 5-6 kg. Sometimes, the delivery men even have guts to bring underweight cylinder on second occasion too and try to manipulate your own weighing machine! Complaints to the agencies go unanswered or result in no action against the delivery boys; may be they are acting in collusion. Government must ensure some strict action. Many years back, the seal on cylinders used to be very good containing an aluminium circular lock. Now the seal is just a tape which is easily manipulated. Does it mean that everybody from top to bottom is acting in collusion to cheat the customers?
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                          K
                          kundan singh rawat
                          from Delhi, Delhi
                          Dec 26, 2009
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                          Dear sir
                          i have a gas connection from sushma gas(dealer of indane gas), kavery path, mansarovar, jaipur.
                          i m waiting for my gas cylender since last 50 days after booking date, my gas no s2145, i m facing a big problem due to this delay, i have made more then 50 calls there in last seven days but no respoce.
                          i m facing this problem every month since i have connection.
                          please do need full and help me

                          Thanks and Regars
                          Kundan singh
                          62, gali no 4, moti nagar
                          Queens road, Vaishali nagar
                          Jaipur(Rajasthan)
                          hi
                          i m aman sharma from basai khurd tajgunj agra.here is gas agency shaheed ramveer indane gas service.they deliver gas 10to 15 days late after booking date. and i think they black out the gas . we are facing problem.





                          from :
                          aman sharma
                          25/34ab basai khur tajgunj agra 282001
                          uttarpradesh (W) india 91
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                            K
                            KRISHNAMURTHI P.V.
                            from Delhi, Delhi
                            Dec 25, 2009
                            Resolved
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                            Resolved

                            - 25.12.2009

                            THE MINISTRY OF PETROLIUM AND NATURAL GAS,
                            NEW DELHI.

                            I AM KRISHNAMURTHI P.V. A SENIOR CITIZEN AND HEART PATIENT HAVING TWO DAUGHTERS WITH MY FAMILY STAYING AT NO.10,RENGANATHASWAMY IIND STREET,LAKSHMIPURAM,CHROMEPET,CHENNAI-600044,LAND LINE NO.[protected].

                            ABOUT FEW DAYS BACK I HAVE TELEPHONED TO YOUR DELIHI OFFICE TO INFORM THE PROBLMES OF LPG HOUSE HOLD SUPPLIES BY TAS GAS AGENCY,173,G.S.T.ROAD,CHROMEPET,CHENNAI-600044-TELE NOS.[protected],22388200,22412121. I HAVE REGISTERED WITH THIS AGENCY LAST 20 YEARS AND GETTING SUPPLY THE GAS CYLINDERS FROM THEM REGULARLY.MY CUSTOMER NUMBER WITH THE AGENCY IS :5271. WHEN I CONTACTED UR OFFICE HAS INFORMED ME TO CONTACT TELE.NOS.
                            [protected],23386407 AND THEN CONTACTED THIS NUMBERS THEY INFORMED ME TO CONTACT MR.MANDAL ON[protected],WHO INFORMED ME TO SEND A FAX TO MINISTRY IN THIS REGARD.

                            WHY I AM SENDING THIS LETTER TO U IS SINCE INDIANE GAS CUSTOMER
                            SERVICE,INDIANE LPG CHENNAI MARKETING OR SENIOR OFFICERS DIDI
                            NOT TURN UP HEAR MY COMPLAINT.EVEN I HAVE CONTACTED MR.D S L PRASAD OF INDIANE GAS SUPPLY DEPT.HEAD,WHO IN TURNED MY REQUEST AND ASKED SEVERAL QUESTIONS AND DID NOT REPLY TO MY QUIRIES AND I HOPE ALL THE INDIAN GAS CHENNAI REGION LPG CONSUMER SUPPLY DEPARTMENTS ARE INFAV OUR OF WITH THE
                            DISTRIBUTORS ONLY. I HAVE BOOKED MY LPG REFILL ON 9.12.2009 AND GOT IT ONLY 25.12.2009 FROM THE AGENCY.

                            SHALL I ASK THE MINISTER WHETHR IS THERE ANY REALY SHORT OF
                            LPG GAS INDIANE SUPPLY TO HOUSE HODERS? THE AGENCY IS GETTING
                            6 TO 7 LOAD COMMERIAL GASES PER DAY BUT ONLY ONE LOAD OF HOUSE HOLD INDIANE GAS,DUE TO THIS I HAVE GET A CYLINDER FOR RS.600/-FROM OUTSIDE[THE AGENCY SUPPLIED TO CUSTOMER FROM THEM I GOT IT]

                            IF THE ABOVE AGENCY CANNOT COP UP THE SUPPLY TO CUSTOMERS KINDLY CHANGE TO SOME OTHER PARTY WHO CAN REGULARLY SUPPLY TO THE CUSTOMERS .

                            I HAVE CONTACTED MR RAVIBALA/PAULRAJ ,CHENNAI CUSTOMER CARE ALSO [TELE NOS.044-[protected]] ABOUT ¾ TIMES EVEN THEY DID NOT ANSER PROPERLY.

                            …………….2…………….

                            HENCE I REQUEST U ON BEHALF OF ALL THE CUSTOMERS OF TAS AGENCY,173,G.S.T.ROAD,CHROMEPET,CHENNAI-600044.TELE NUMBERS GIVEN ABOVE TO EITHER CHANGE THE AGENCY TO SOME OTHER PARTIES OR ASK THEM TO SUPPLY REGULARLY I.E.AFTER BOOKING WITHIN 7 DAYS
                            SINC E THEY ARE NOT GIVING PROPERLY REPLY WHEN THEY WILL SUPPLY?

                            KINDLY TAKE APROPRIATE ACTION ON CHENNAI REGION INDIANE OFFICE AND ALSO THE TAS GAS AGENCY AND A FEW LINE OF REPLY WILL BE APPRECIATED.

                            THANKING YOU,

                            KRISHNAMURTHI P.V.
                            MOBILE:91-[protected]

                            CC:DGM,LPG,INDIAN OIL CORPRN,CHENNAI,
                            MR.A.JANAKIRAMAN A.SDCSM,DIVN.OFFICE,RETAIL SALES,CHENNAI.
                            MR.B.BALARARIV,CH.AREA MANAGER,LPG AREA OFFICE,CHENNAI
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              A
                              ambika prasad gautam
                              from Indore, Madhya Pradesh
                              Dec 25, 2009
                              Resolved
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                              Resolved

                              dear sir
                              my name is Ambika Prasad Gautam . i am user in indian gass after 9 year. my costmar no is 854807.my indian gass depo in BCM colliery gass agency distributor no 03205673 . i am complend form field officer. the field officer is not received my phone and he say any problem you talk on your gass agency.

                              field officer's srivastava raighar (c.g. )
                              mb.[protected]

                              complaint costmar mb.no.-[protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                M
                                mehmood khan
                                from Ratlam, Madhya Pradesh
                                Dec 25, 2009
                                Resolved
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                                sir
                                indane gas agency parasia in not suppling gas cylinder properly
                                they are maitaining a register for gas cylinder supply & booking
                                date I have booked on 28.11.2009 but i have not received gas cylinder till date my consumer no. is 15902


                                MEHMOOD KHAN
                                PENCH VALLY " B " TYPE QTR
                                PARASIA CHHINDWAR
                                CONSUMER NO 15902
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                INDANE GAS AGENCY PARASIA M.P. — POOR SERVICE

                                SIR
                                GAS CARD NOT AVAILEBLE
                                AND OUT OF CITY DISTRIBUTOR GAS SALENDER
                                AFTER 25-30 DAYS



                                CUSTUMER NAME
                                PRAVEEN JAIN
                                PARASIA M.P.
                                GAS NO. 3811
                                MOBILE NO. [protected]
                                sir,
                                I have booked for a gas cylinder which supplied by agency on date 02.12.2009 but till 26.12.09, they have not supplied to me, agency is not distributing gas cylender according to booked date. I have personally approach 4th time to agency, Agency told me that we are just sending but not yet, I am a Govt. service man so I can"t spare more time to approach to ageny because there is no meaning to go again and again.
                                gas 2 month se nahi mile hai
                                i want some information about gas agency for ambah branch
                                because in ambah dis. morena friday & sunday gas ajency has closed what resean ???????
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                                  T
                                  thomas_mohanraj
                                  from Mumbai, Maharashtra
                                  Dec 25, 2009
                                  Resolved
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                                  Resolved

                                  We are experiencing numerous problems with Ajitha Gas Agency Villiwakkam, they dont supply gas at the correct time, when we tried calling them after 15 days (actual SLA is 10 days) they abrubtally disconnected the line, even for repeat calls they dont respond properly, when ever we asked the attendant about this she carelessly told me to contact her manager who might come after two hours. She also refused to provide me the phone number of him, when we asked for the transfer form they refused to provide that and told us to meet their Owner who will decide if they can provide it. They were really rude and atrocious.When we asked for the complaint book they refused to provide the same and told us we can do what ever we can and they never bother. We called the customer care and complained about this, for time being they told that they will deliver it the next day , but failed to do that. One full day was wasted since we were waiting for the Gas man to come, then the next day was almost wasted. We are sending this complaint as we trust on Justice and Law. I trust that ConsumerComplaints group will take care of my issue.
                                  My Gas Number 27186 , my phone number :[protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  sir

                                  i tried calling and book gas from 5 jan 2009 onwards but phone was not picked than on 9 jan 2009 personally i went and booked the gas i was told i will get the supply by 13jan but even after my repeated effort i was not supplied the gas.i requested the area supply boy mr Gabber but he just gave me fails commitments.than i spoke to prop of M/S SUKHDEV VIHAR GAS SERVICE he told me we dont have supply we will give it to you when ever we have it.now pls let me know what should i do it been a week without lpg.now when i am complanted they can do more trouble for me so please some action
                                  thanks.
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                                    S
                                    sinha manish
                                    from New Delhi, Delhi
                                    Dec 24, 2009
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                                    it is being 15 days we have booked a gas cylinder but there is no revt from ur side.......................hy?????????????????
                                    SIR, MY NAME IS SANJAY SHARMA S/O BHANWAR LAL SHARMA, I am a indane gas customer and our area's gas agency is KUCHAMAN GAS AGENCY, STATION ROAD, KUCHAMNA CITY 341508 DIST NAGOUR, RAJASTHAN my complaint is that the delivery of gas cylinder is not being done on proper time. the delay of 10-12 days
                                    always occurs.whenever we demand for gas, the agency gives answer in negative response.
                                    we booked the cylinder on 16-11-10 but the delivery of the cylinder is not done yet. please look up into this issue and give appropriate solution. I CALLED THE AGENCY YESTERDAY, BUT THEY SAID TO ME THAT THERE ARE NO ENOUGH CYLLENDER AND THEY DONT KNOW WHEN DELEVERED IT. I HAVE NOT EXTRA PAYMENT FOR BLACK. SO I REQUEST TO U PLEASE NOTICE IT AND DELEVERD ME AS SOON AS. I HOPE YOU WILL BE ACTION ON IT AND STOP TO BLACK MARKETING FOR PROPER SUPPLY.

                                    ID: 4554
                                    BHANWAR LAL SHANWAR
                                    [protected]
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                                      S
                                      Shaileshkumar Amrutlal Gandhi
                                      from Mumbai, Maharashtra
                                      Dec 23, 2009
                                      Resolved
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                                      Resolved

                                      From: Shailesh A. Gandhi
                                      8 – Shankheshwar Society,
                                      Behind Water Tank,
                                      Nr.Bileshwar Temple
                                      Manjalpur 390011
                                      Vadodara (Gujarat) 23/12/2009



                                      To,
                                      Mr. Chandan Dasgupta
                                      Executive Director (Gas)
                                      Indian Oil Corporation Ltd.,
                                      Scope Complex Core-2,
                                      Lodhi Road
                                      New Delhi – 110 003
                                      India


                                      Sub: Regarding Delivery of Gas Bottle (Cylinder)
                                      Consumer No.33237


                                      Respected Sir,
                                      I have Gas Cylinder Connection of your respected company from many years. I have Gas connection which falls under:

                                      Distributor:

                                      Baroda Central Co-Op. Soc. Ltd.
                                      Apna Bazar , Mandvi
                                      Vadodara -6

                                      Tel: [protected], 2562071


                                      It has been observed from several months that delivery of Gas Cylinder has been worsened. I have really been frusted from the distributor. I regret to inform you that I am getting delivery of Gas Bottle after almost 45 days.

                                      I have 2 Gas bottle but unfortunately once the bottle finishes our distributor deny to book immediately they say u must book after 21 days. Even after booking delivery of such Bottle (Cylinder) comes after 12-15 days later. I have to do follow up even after booking

                                      Gas delivery seems to be dark.

                                      Gas bottle falls under necessity of a common man like supply of water and electricity.

                                      I will be highly obliged if you could do me favor and see to it that delivery shall be prompt and fast.

                                      I booked bottle 12/12/2009 but I have still not received delivery. Please look in to matter and solve my problem.


                                      Kindly reply on email: [protected]@yahoo.com
                                      Tel: [protected] Res:[protected].


                                      From:

                                      Shailesh A.Gandhi
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      India Gas — Booking

                                      I am a customer of Indian gas. I have face a problem whenever I was booked the gas phone no is very busy in every time or if ringing then no picked my distributor of Ravi Gas gas agencies, Jamnagar Gujarat & the phone No of agency is [protected], [protected]. Please take action against them.
                                      Sub: Regarding Delivery of Gas Cylinder
                                      Consumer No.172


                                      I have Gas Cylinder Connection of your respected company from many years.I am getting delivery of Gas Cylinder after almost 45 days.

                                      yours
                                      madasamy
                                      Respected Sir,

                                      I want to infome you hum bahut preshan ho gaye hai jab bhe hun gas book karte phone per koi responce nahi milta aap karke dekh le

                                      Mere gas ka No. 39960, Hari singh gas, mere papa ke Name gas hai Shri Bishan Singh.
                                      service, Nagloi Delhi.

                                      indian oil gas ltd — online gas book

                                      I am a SHAHEED SUBHASH GASS SERVICE customer I want to book gass online on site www.ioclebiz.com but site is not opening for on line registration for gass booking, so please look on it. And reply me on [protected]@yahoo.com
                                      thanking you...
                                      I am also fully agree with all this complaints. When ever I call to Shree Ram Gas Agency almost they are not lifting phone or phone is busy . Minimum 50 times you call then May be you got the reply. We are really disappointed with the service.
                                      very poor service of gas booking via phone in bareilly karamchari nagar.
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                                        H
                                        Habeebunisa
                                        from Muvattupuzha, Kerala
                                        Dec 23, 2009
                                        Resolved
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                                        Resolved

                                        My sister is a consumer of A.zarina begum, no: 20925, indane gas , north car street,chidambaram-608001.we are having two cylinder.Before two years ,we are return 1 cylinder,but they were refused it.Now they are asked us to handover the cylinder.unfortunately ,during we had shifted our home,lost it..Now what's the solution.. still we didnt get back our advance rs.900 from them.They were said to cancell our mother cylinder,she also a consumer of this gas stations..worst reply from the gas stations..
                                        reply me as soon as possible..
                                        expecting your favourable solution,
                                        regards,
                                        shahul hameed
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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