Indian Oil Corporation [IOC] Complaints & Reviews

Dear sir,

From two days we have been suffering form gas leakage problem, from yesterday i am trying to the emergency number given on the gas bill, but it is switched off, When ever i call to the gas supplier it is busy, kindly help me in this regard.

My ID : 52980

Supplier; Yashodha Gas Supplies, Padmarao nagar, Hyderabad

My address: plot no 32 2nd floor door number 202, keshavnagar colony, new mettuguda, hyderbad

Name: B kiran kumar

Contact number : [protected]; [protected]

Email: [protected]@gmail.com

Inda — Correct Phone no not given by the Delar

i have face last 2 0r 4 years probleme in gas booking, gas agencie correct ph. not mention on gas slip.we have ph.No.=2212606 and 22567107, when we trying for gas booking than ph rining but not recived by the gas rep.to day 22.08.2008 im going to gas agencie, gayatri rep. misbihave with me .so please give me pramanetly solution for gas booking.

dear sir,
i booked a cylender on[protected] but till now the cylender is not given by the dealer on dated[protected]. i booked my cylender at jaipur alite agency, distibuter of indian oil corporation ltd., hawa mahal chandpole bazar jaipur (Rajasthan), . my consumer no. is 26617. dealer never given me cylender on time since 1 year.please take action on it either i will go to consumerfourm with in two days.

i booked a cylender on 11/12/2009 but till now the cylender is not given by the dealer on dated 30/12/2009. i booked my cylender at jaipur sanganer gas agency jaipur code[protected] and address 31/89A pratap nager sanganer jaipur (raj)
my consumer no.55403 dealer never given me cylender on time since 1 year.
please take action on it . tks. address;-
101 airport colony sanganer jaipur

Date:- 11/01/10
Dear Sir,
My Consumer Number is 3183, Dixit Gas Agency Deda Market Khichripur Delhi.
I have been tried many time for gas cylinder booking but gas agency employee
told me that your cylinder already has been deliverd, but I don't received cylinder.
Sir, I want to Inform you that at there will be blackmailing on consumer number, I
hope you will do solved this measure problem. I have face the booking &
blackmailing gas cylender on my consume number.

Kindly You will take a strict action against this blackmailing.

Thanking You & With Regards

my contact nu.is [protected]
Consumer nu. 3183, dixit gas agency deda market Khichri Pur.
Khichripur ( Kalyanpuri)
Delhi.

Dear Sir
I am a valuable customer of Indane Gas and using this from last 2 years.My Distributors deails are as follows

RAGHU GAS SERVICES 28-29, KAMLA NEHRU RKT
KHANDSA ROAD, GURGAON -122001
CODE NO : 9103836

I have booked My Cylinder ion 12/12/2009 and Booking Number(Cash Memo No) is 8142

In spite of repeated follow up we havent received the cylinder every day they say that you will get it today but today never comes.

Please look into the matter at the earliest.

Regards
Narender Soni

dear sir /madam
I am LPG Indane gas customer with KURUKSHETRA GAS ENTERPISES RAILWAY ROAD KURUKSHETRA (HARYANA ) CODE NO.10846 & my consumer no. is K-15783. I have booked Home Delivery of Refill at his office.They replied that by 19/02/09, it will be sent. But it was not sent.I went their Office on 19 Feb to 06 MARCH 2010 (daily morning and evening ) for Refill but till this date, they have not sent LPG cylinder.
They never receive Phone Call made at their Office.There is always Huge rush of customers for booking the Refills & for making complaints about non delivery of Refills.
In nut shell, their Gas Service is very good. But Pls do the needful.Waitig for u r +ve reply.
Regards.
vikram singh
My phone number is [protected]

dear sir /madam
I am LPG Indane gas customer with KURUKSHETRA GAS ENTERPISES RAILWAY ROAD KURUKSHETRA (HARYANA ) CODE NO.103846 & my consumer no. is K-15783. I have booked Home Delivery of Refill at his office.They replied that by 19/02/09, it will be sent. But it was not sent.I went their Office on 19 Feb to 06 MARCH 2010 (daily morning and evening ) for Refill but till this date, they have not sent LPG cylinder.
They never receive Phone Call made at their Office.There is always Huge rush of customers for booking the Refills & for making complaints about non delivery of Refills.
In nut shell, their Gas Service is very good. But Pls do the needful.Waitig for u r +ve reply.
Regards.
vikram singh
My phone number is [protected]

dear sir /madam
I am LPG Indane gas customer with KURUKSHETRA GAS ENTERPISES RAILWAY ROAD KURUKSHETRA (HARYANA ) CODE NO.103846 & my consumer no. is K-15783. I have booked Home Delivery of Refill at his office.They replied that by 19/02/09, it will be sent. But it was not sent.I went their Office on 19 Feb to 06 MARCH 2010 (daily morning and evening ) for Refill but till this date, they have not sent LPG cylinder.
They never receive Phone Call made at their Office.There is always Huge rush of customers for booking the Refills & for making complaints about non delivery of Refills.
In nut shell, their Gas Service is very good. But Pls do the needful.Waitig for u r +ve reply.( I checked status for delivery in their computer on 06th March 2010 on 4.00 pm that refil no 6940 shown that it has been delivered on 19th feb. 2010 by delivery boy named PAPPU)
Regards.
vikram singh
My phone number is [protected]

Dear Sir/Madam
I am living in 37/3' J ext st 08 Ramesh park delhi. I am customer of AVERY Gas agency, this agency worker is not do good behavour with there consumer and deliver cylender in proper time. Kindly taken proper action against this agency.

Thanks

Mohd Rafiq
[protected]

oko

Sir,

Our customer number is 24909, J.B.VITTAL, Flat no.102, Shiva shiva appartments, r.r. nagar, old bowenpally, secunderabad - 11. and out IndianOil Gas Dealer is LV REDDY GAS which is at Manovikas Nagar, Hasmatpet, secunderabad and theri phone No. are[protected],[protected], we have booked our gas on 27th of March 2010 and they have told us within ten days the gas will be delivered and till today the gas has not reaced us and today is 13th day, this is not the first time every month we are facing the same problem the they will deliver late everymonth and while booking they say the you must book after 21days of delivery it is not sufficient for us every month the date of booking is going forward and when every we try to phone them the lines are busy for full day. kindly check the matter immediately and take action on the dealer.

thanking you,


J.V.Venu Prasad
Consumer No. 24909

Dear Sir

i have booked gas on 20th April, 2010, at the time of booking that fellow tole me that it will take 15 days to delivery, but so far they have not delivered, their telephone lines are always busy, it seems they keep aside the receiver, personally send one person to tell and get it deliverd as much as early but no action has been taken, they are very reckless, they dont bother about the consumers requirements, they work like government offices, if we go before the timings are beyond the timings they never care, even government officials work beyond office hours. Particularly this Shirdi Sai Gas Agency at Vanastalipuram is very very worst, wherein i have booked my gas. pls kindly take apporpriate action.

Regards
Venkat Reddy
Gas No 47765
Sanghinagar

cylender not given by dealer after booking
dear sir,
i booked a cylender on[protected] but till now the cylender is not given by the dealer on dated[protected]. i booked my cylender at nagpur bhende gas agency, distibuter of indian oil corporation ltd., ramkrishna math marg, dhantoli, nagpur.- 440012. my consumer no. is 03217. dealer never given me cylender on time since 2 year.please take action early.

Regards
Rupraj Nikhare
Gas No 03217
Nagpur

I booked my gas cylinder on 20.01.2011 ( Booking no: 27195 dated 20.11.2011, under Customer No: 40283 ) to United Gas company, Rajinder Nager, Sahiba bad, Gahaziabad ( U.P), till now they are not deliver my cylinder and today they are distributing the booking of 22.01.2011. So many times i tlephoned to them then also they are not ready to listen my complaint. every month it is happning with the mostof there customers customers.Please take necessary actoin aginst them to not repeat it in future.

yours sincerly
Padma Kumar
Flat no: 101
Plot no: B-93
Shalimar Garden Extn II
Sahibabad, Ghaziabad ( U.P)
MOB NO: [protected]

I booked my gas cylinder on 24.01.2011 (under Customer No: K-12682 ) to Kheriwala Gas Agency, old housing board colony, Sonepat (Haryana) till now they are not deliver my cylinder . So many times i tlephoned to them then also they are not ready to listen my complaint. every month it is happening with most of there customers. Please take necessary actoin aginst them so that this happening not repeat in future.

dear sir,
I booked a cylender on[protected] but till now the cylender is not given by the dealer on dated[protected]. i booked my cylender at RICH FLAMES INDANE DISTRIBUTORS,[protected]E/155, NIT FARIDABAD(HARYANA) PIN NO-121001, distibuter of indian oil corporation ltd., . my customer no. is RF6172. dealer never given me cylender on time since 1 year.please take action on it. Please take necessary actoin aginst them so that this happening not repeat in future.

Addresss-

Ramkumar Sharma
D-744, Dabua colony
N.I.T. Faridabad-121001
Mob no.-[protected]
ph.no.[protected]

Hello Sir/Mam



My name is S.K.Sharma, connection number (1156) D.S. Gas Agency Shop No.2 Pooth Kalan Budh Vihar Delhi-110086, i am using your gas services last 10 years, indian gas services was so good i am really lucky perosn because i am using indian gas services.


But last 2 month i have seen your services is so bad, i had booked my cylidner 20 march 2011 but still cylinder not delivered at my home. I had contact to your customer care, they told i have to contact

to my nearest branch. When ever i contact to our nearest branch they told me your cyclider will be delievred with in 2 days but still not delivered. I have no complaint for your indian gas services but your workers are not working properly.

Every delievred person doing froud with all customers. I want that please take action with your branch manager who hadnling all the delivered boys. If you take any action i am really gratefull to you.




Thank You

S.K. Sharma.

[protected]

I Mrs. Aparna Ray sv no 61800 card no A35844 of Global Indane, Bhubaneswar never get my cylinder delivered at my house after booking either I request the supplier to reach at his convenient to get the gas and this became a regular practice... will this continue...please look at the matter.

Mob.[protected]

property owner — bhrashtachar ka ek anokha roop

residensail area mai avaid chal rahi subzi mandi ko bandh karne ke liye maine kei baar comp. di pr abhi tk koi kaarwahi nahi hui mandi ko bandh karwaane ke kaaran. road pr rahdi waalo ko lagwa ke mn chahi wasuli, childreno ki education mai rukabt, mcf ke officer ko avaid chal rahi mandi ki riswat jati hai, property charoo taraf khuli rehne se aasamajic vayaktiyo ka jamavda, srkari aaye ki chori, incometax ki chori, kisanoo se daily 300rupee se 400rupee wasule jate hai wai malik ke hi niche krj mai dube hai, kirpya iski equiry krwaye dosiyo ko saja dilwaye.

My Consumer Gas # is 26884. The dealer is Panch Sheel Gas Agency, Moradabad. He takes a booking for refiller only after 20 days of the last supply. This he says is as per the guidelines of Indian Oil. No matter of persuasion has worked because my attempts to know the truth from the Bareilly office of Indian Oil too have failed. Thereafter the delivery is open ended...It requires several reminders to get the re-filler, which may take another one month. So the recourse in between is promoted by the agency which has become its practice and followed by us...the delivery boys deliver the cylinder at a premium.

To check and stop this I have never been able to reach the Bareilly Office.

Irfan...[protected].

(1)
shri maan prabandhak (m.d.)
indian oil corporation limited (m.d.)
s.p.l.1297, seetapur industrial area
goner road,
jaipur- 302022
sub - complaint about m/s ambesh gas 17 alkapuri shoping complex alwar (raj.)
sir,
uprokt vishyantargat nivedan hai ki main pichhle kuchh varso se ukt gas agency ke madhyam se aapki seva le raha hu my gas no.is 13962 and s.v. no. 5433.
(1)- ukt agency dwara ek baar gas cylender purti ke paschaat 21 din baad hi dusra gas cylender book kiya jata hai tatha book karane ke lagbhag 10-15 din baad aapurti ki jaati hai. gas aapurti ke liye bar-bar agency ko phone karna padta hai va personally sampark padta hai jisse upbhokta ko anavshyak aarthik nuksaan (phone-petrol-samay) hota hai majboor hokar grahak ko svayam jakar cylender lana padta hai
"yeh kaisa upbhokta snatusti ka udessye hai"
praay 4-5 logo ke parivaar me ek cylender muskil se 27-28 din chalta haiisliye varjit agency ko disa-nirdesh dene ka shram karave.
(2)
(2)- agency me karyarat karmcharigan grahak se santosh janak vaarta nahi karte hai. agency me karyarat karmcharidusra gas connection ke liye kehte hai. kya ek parivaar ko usi rashan card se dusra gas connection mil sakta hai? kya yeh aprtyax roop se bhrastachar ko badhava nahi hai?
(3)- gas agency karmchari mangne par upbhogta ko shikayat/sujhaav pustika uplabdh nahi karate hai kehte hai shikayat pustika "boss" ke paas hai or "boss" kabhi seet par nahi milt hai
kisko samasya batave? sthaniye prashasnik adhikariyoncollector/d.s.o. ko shikayat ki chetavni dene par karmchari svayam hi 1-2 din me vyavastha kar dete hai.
yeh prakirya/vyavastha gas agency kriyakalapo par prashn chinh lagati hai kripya aavshyak jaanch karave
(4)- gas agency ke suchna patt par yehankit hona chahiye ki aaj kis date booking ki aapurti ki ja rahi hai. jisse grahak ko kuchh mansik santosh mile.
(5)- gas agency ke gas aapurti, gas booking date, ityadi record online hone chahiye ya mangne par upbhogta ko record dene ki vyavastha ho taaki upbhogta apne star par hi aavshyak jaankari le sake.
(6)-agency dwara in-voice par yeh chhapva rakha hai ki cylender lete samay seel, lickage tatha weight ki jaanch karke hui leve agency se lickage ve weight jaanchne ke koi saadhan uplabdh nahi karaye jaate hai kripya spasht karave ki kya upbhogta apne star par lickage ve weight check karne ke liye jimmedaar hai.
(3)
(7)-gas agency apni suvidha anusaar disha-nisdesh jaari karti hai kripya ukt disha-nirdeshagency k bahar suchna patt par likhit me / sthaniye akhbaar me vigyapti ke roop me hone chahiye taaki upbhogta me visvasneeyta bani rahe.
jaise
(1). gas cylender ki aapurti ke paschaat 21 din baad dusre cylender ki booking ki jaavegi
(2). booking karne ke kitne din baad gas cylender ki aapurti ki jaavegi-spasht karave
praay mujhe kkfi pryash /sampark karne ke baad book karne ke 10-15 din baad cylender milta raha hai kripya merq record jaanch kara le
(8)- rifil prapti daayri ki purti nahi ki jaati hai

Iam from Ludhiana and consumer at 'Kailash Gas agency' The agency out rightly refuses refills to be delivered at home as they cannot afford delivery man, This has been a perennial problem and has been repeatedly reported locally by many consumers. The agency was even shut down for some time. But reopened with the same attitude and simililar problem. The agency people are non cooperative and do not want to sort out the problem of home delivery

To book a complaint of Indane site too there is no faulity as the submit button is removed from complaint form.

Indane has proved itself to be the most irresponsible company towards customer/consumer.

Government and consumer forum should take note of it and do something

DEAR SIR I AM CONSUMER OF YOUR DEALER
M/S ANGAD ENTERPRISES, ADRASH NAGAR, DELHI-110033. I BOOKED A CYLINDER
ON DATED 08.02.2011, TILL DATE 21.02.2011
THEY HAVE NOT DELEVERED CYLINDER TO
ME. I VISITED THEIR OFFICE TWICLY. BUT NO ANY ACTION TAKEN BY THEM.

THEREFOR I REQUEST TO YOU PLEASE TAKE
ACTION ON THIS METTER AS SOON AS POSSIBLE

GAS AGENCY ADDRESS
M/S ANGAD ENTERPRISES,
ADRASH NAGAR
DELHI - 110033
PHONE NO - [protected], [protected]

MY ADDRESS
FIFIL NO 15011
DEVI SINGH GOGAWAT
J-679, JAHANGIR PURI
DELHI-110033
M.NO.[protected]

lindane — LESS QUANTITY & BOOKING DELAY

Dear All,

I have Indane gas connection No.Y-16920 with M/s Yadav Gas Agency.The qty of gas delivered is significantly less for past 2-3 deliveries & the agency does not respond to Booking calls over telephone.The contact no. provided for the purpose is not attended by anyone.

Dear Sir,
My Name is Rakesh Kumae Bharati, from viill-& Post-Bela, varanasi.
I booked my gas on dated-7/12/09, booking no.8490, and conection no-568477, from Hari Om Sai Gas Agency Chaubeypur Varanasi. But till today I Din't get my gas.I made call many time over there (on-[protected], [protected]), but i dint get any responce from that side. this problem is not happening only first time, it is being on regullar basis.
So plz solve my problem.
I will be oblized you.

Regards
Rakesh
[protected]

Indane Gas — Under Weight Cylinder Supply

My Consumer No. is '306' with Roop Gas Agency, New Kondli, Delhi - 96. It is repeatently Under Weight Gas Supply since Four Five Months. If we go to agency for booking and taking delivery from godown. Agency deny to supply from godown. And delivery men always supply Under Wight Gas Cylinders.

Indane Gas — UNDER WEIGHT LATE DELIVERY AND OPEND SEAL

sir
as i complain erlier about under weight that problem not dolve yet but another problem i face that i make the booking on 17th june till today i have not get the dilivery as ther is very problem as i m not able to fill the abdomen of my family why i face this problem because i m indian or i m indian gas custumer??????????????????????????????????????????????
at least u tell me that r u able to solve my problem or not
MY DETAILS ARE
the conection number is MP 112651A
Name shree sovran singh
hansraj colony MATHURA
CONECTION COMES UNDER
Mayank gas services
B 16 krishna nagar
CODE[protected]

Under Weight Cylinder Supply
My Consumer No. is '6907' with Gulabi Bagh Gas Agency, Shastri Nagar, New Delhi. It is repeatently Under Weight Gas Supply since Four Five Months. If we go to agency for booking and taking delivery from godown. Agency deny to supply from godown. And delivery men always supply Under Wight Gas Cylinders.

sir we book gas cylinder consumer no 13003 name Doris D Almeda, Halekudy, Barkur, Dist Udupi From SriKrishna gas Agency udupi they delivered empty cylinder with seal if given comp lent but they are not ready excep it some time they delivered unfild or half cylinder with seal so please take action regarding this
thanking you

Indane Gas — cylinders delivered are having at least 2-3 kg less gas

sir,
from a long time , every time we receive an incompletely filled gas cylinder.
It also takes a very long time in delivery of gas cylinder after booking. If some one wants to collect it directly from gas agency then he/she have to wait for a very long time, have to go there at 6 o'clock in the morning and after that only a very few people are lucky enough to get it.

while on the other hand if you are ready to pay the double of amount, gas cylinders are very easily available every time.

Dear sir/Madam
this is to put your kind notice that I ram singh consumer no -25725 of o p gas agency, nirman vihar new delhi – 110092
contact no: -
I have booked cylinder on 06/04/2012 and . The delivery man came on 17/04/2012 and tried to deliver the unsealed indane cylinder during the course of delivery we found that cylinder was under weight he was trying to convince that 3 kg to 4 kg is always less with the indane gas cylinder.
.

Kindly solve this problem on the urgent basis other wise I would be forced to lodge a fir against indane gas and o p gas agency.

Thanks
Ram Singh
342, a/3, gali no-6,
South ganesh nagar
New delhi-110092

Ravindra gas agency — underweighting of cylinders

i pen down this complaint so u can help me in ta cop up with this situation o[censored]nderweighting
of cylinders . i have done so many complaints to the officer's of that agency but they are not responding . So, please help me .

Most of the gas agencies supplying indane cylinders have no check on their delivery persons. The situation is extremely bad in UP. In my two years of stay in indirapuram, ghaziabad, there have not been any single occasion (out of about 20) when the cylinder delivered for first time is not underweight by about 5-6 kg. Sometimes, the delivery men even have guts to bring underweight cylinder on second occasion too and try to manipulate your own weighing machine! Complaints to the agencies go unanswered or result in no action against the delivery boys; may be they are acting in collusion. Government must ensure some strict action. Many years back, the seal on cylinders used to be very good containing an aluminium circular lock. Now the seal is just a tape which is easily manipulated. Does it mean that everybody from top to bottom is acting in collusion to cheat the customers?

hi
i m aman sharma from basai khurd tajgunj agra.here is gas agency shaheed ramveer indane gas service.they deliver gas 10to 15 days late after booking date. and i think they black out the gas . we are facing problem.





from :
aman sharma
25/34ab basai khur tajgunj agra 282001
uttarpradesh (W) india 91

INDANE GAS AGENCY PARASIA M.P. — POOR SERVICE

SIR
GAS CARD NOT AVAILEBLE
AND OUT OF CITY DISTRIBUTOR GAS SALENDER
AFTER 25-30 DAYS



CUSTUMER NAME
PRAVEEN JAIN
PARASIA M.P.
GAS NO. 3811
MOBILE NO. [protected]

sir,
I have booked for a gas cylinder which supplied by agency on date 02.12.2009 but till 26.12.09, they have not supplied to me, agency is not distributing gas cylender according to booked date. I have personally approach 4th time to agency, Agency told me that we are just sending but not yet, I am a Govt. service man so I can"t spare more time to approach to ageny because there is no meaning to go again and again.

gas 2 month se nahi mile hai

i want some information about gas agency for ambah branch
because in ambah dis. morena friday & sunday gas ajency has closed what resean ???????

sir

i tried calling and book gas from 5 jan 2009 onwards but phone was not picked than on 9 jan 2009 personally i went and booked the gas i was told i will get the supply by 13jan but even after my repeated effort i was not supplied the gas.i requested the area supply boy mr Gabber but he just gave me fails commitments.than i spoke to prop of M/S SUKHDEV VIHAR GAS SERVICE he told me we dont have supply we will give it to you when ever we have it.now pls let me know what should i do it been a week without lpg.now when i am complanted they can do more trouble for me so please some action
thanks.

SIR, MY NAME IS SANJAY SHARMA S/O BHANWAR LAL SHARMA, I am a indane gas customer and our area's gas agency is KUCHAMAN GAS AGENCY, STATION ROAD, KUCHAMNA CITY 341508 DIST NAGOUR, RAJASTHAN my complaint is that the delivery of gas cylinder is not being done on proper time. the delay of 10-12 days
always occurs.whenever we demand for gas, the agency gives answer in negative response.
we booked the cylinder on 16-11-10 but the delivery of the cylinder is not done yet. please look up into this issue and give appropriate solution. I CALLED THE AGENCY YESTERDAY, BUT THEY SAID TO ME THAT THERE ARE NO ENOUGH CYLLENDER AND THEY DONT KNOW WHEN DELEVERED IT. I HAVE NOT EXTRA PAYMENT FOR BLACK. SO I REQUEST TO U PLEASE NOTICE IT AND DELEVERD ME AS SOON AS. I HOPE YOU WILL BE ACTION ON IT AND STOP TO BLACK MARKETING FOR PROPER SUPPLY.

ID: 4554
BHANWAR LAL SHANWAR
[protected]

India Gas — Booking

I am a customer of Indian gas. I have face a problem whenever I was booked the gas phone no is very busy in every time or if ringing then no picked my distributor of Ravi Gas gas agencies, Jamnagar Gujarat & the phone No of agency is [protected], [protected]. Please take action against them.

Sub: Regarding Delivery of Gas Cylinder
Consumer No.172


I have Gas Cylinder Connection of your respected company from many years.I am getting delivery of Gas Cylinder after almost 45 days.

yours
madasamy

Respected Sir,

I want to infome you hum bahut preshan ho gaye hai jab bhe hun gas book karte phone per koi responce nahi milta aap karke dekh le

Mere gas ka No. 39960, Hari singh gas, mere papa ke Name gas hai Shri Bishan Singh.
service, Nagloi Delhi.

indian oil gas ltd — online gas book

I am a SHAHEED SUBHASH GASS SERVICE customer I want to book gass online on site www.ioclebiz.com but site is not opening for on line registration for gass booking, so please look on it. And reply me on [protected]@yahoo.com
thanking you...

I am also fully agree with all this complaints. When ever I call to Shree Ram Gas Agency almost they are not lifting phone or phone is busy . Minimum 50 times you call then May be you got the reply. We are really disappointed with the service.

very poor service of gas booking via phone in bareilly karamchari nagar.

Indane Gas — transfer of cylinder

daer sir,i have taken a connection in 2007,but i culdnot return the cylinder as well as the regulator at the time of my transfer.now i am facing a great problem.so i request u pl suggest what can i do now.now i am staying in Sundargarh district of orissa state.pl take the early action.thnks