- 25.12.2009
THE MINISTRY OF PETROLIUM AND NATURAL GAS,
NEW DELHI.
I AM KRISHNAMURTHI P.V. A SENIOR CITIZEN AND HEART PATIENT HAVING TWO DAUGHTERS WITH MY FAMILY STAYING AT NO.10,RENGANATHASWAMY IIND STREET,LAKSHMIPURAM,CHROMEPET,CHENNAI-600044,LAND LINE NO.[protected].
ABOUT FEW DAYS BACK I HAVE TELEPHONED TO YOUR DELIHI OFFICE TO INFORM THE PROBLMES OF LPG HOUSE HOLD SUPPLIES BY TAS GAS AGENCY,173,G.S.T.ROAD,CHROMEPET,CHENNAI-600044-TELE NOS.[protected],22388200,22412121. I HAVE REGISTERED WITH THIS AGENCY LAST 20 YEARS AND GETTING SUPPLY THE GAS CYLINDERS FROM THEM REGULARLY.MY CUSTOMER NUMBER WITH THE AGENCY IS :5271. WHEN I CONTACTED UR OFFICE HAS INFORMED ME TO CONTACT TELE.NOS.
[protected],23386407 AND THEN CONTACTED THIS NUMBERS THEY INFORMED ME TO CONTACT MR.MANDAL ON[protected],WHO INFORMED ME TO SEND A FAX TO MINISTRY IN THIS REGARD.
WHY I AM SENDING THIS LETTER TO U IS SINCE INDIANE GAS CUSTOMER
SERVICE,INDIANE LPG CHENNAI MARKETING OR SENIOR OFFICERS DIDI
NOT TURN UP HEAR MY COMPLAINT.EVEN I HAVE CONTACTED MR.D S L PRASAD OF INDIANE GAS SUPPLY DEPT.HEAD,WHO IN TURNED MY REQUEST AND ASKED SEVERAL QUESTIONS AND DID NOT REPLY TO MY QUIRIES AND I HOPE ALL THE INDIAN GAS CHENNAI REGION LPG CONSUMER SUPPLY DEPARTMENTS ARE INFAV OUR OF WITH THE
DISTRIBUTORS ONLY. I HAVE BOOKED MY LPG REFILL ON 9.12.2009 AND GOT IT ONLY 25.12.2009 FROM THE AGENCY.
SHALL I ASK THE MINISTER WHETHR IS THERE ANY REALY SHORT OF
LPG GAS INDIANE SUPPLY TO HOUSE HODERS? THE AGENCY IS GETTING
6 TO 7 LOAD COMMERIAL GASES PER DAY BUT ONLY ONE LOAD OF HOUSE HOLD INDIANE GAS,DUE TO THIS I HAVE GET A CYLINDER FOR RS.600/-FROM OUTSIDE[THE AGENCY SUPPLIED TO CUSTOMER FROM THEM I GOT IT]
IF THE ABOVE AGENCY CANNOT COP UP THE SUPPLY TO CUSTOMERS KINDLY CHANGE TO SOME OTHER PARTY WHO CAN REGULARLY SUPPLY TO THE CUSTOMERS .
I HAVE CONTACTED MR RAVIBALA/PAULRAJ ,CHENNAI CUSTOMER CARE ALSO [TELE NOS.044-[protected]] ABOUT ¾ TIMES EVEN THEY DID NOT ANSER PROPERLY.
…………….2…………….
HENCE I REQUEST U ON BEHALF OF ALL THE CUSTOMERS OF TAS AGENCY,173,G.S.T.ROAD,CHROMEPET,CHENNAI-600044.TELE NUMBERS GIVEN ABOVE TO EITHER CHANGE THE AGENCY TO SOME OTHER PARTIES OR ASK THEM TO SUPPLY REGULARLY I.E.AFTER BOOKING WITHIN 7 DAYS
SINC E THEY ARE NOT GIVING PROPERLY REPLY WHEN THEY WILL SUPPLY?
KINDLY TAKE APROPRIATE ACTION ON CHENNAI REGION INDIANE OFFICE AND ALSO THE TAS GAS AGENCY AND A FEW LINE OF REPLY WILL BE APPRECIATED.
THANKING YOU,
KRISHNAMURTHI P.V.
MOBILE:91-[protected]
CC:DGM,LPG,INDIAN OIL CORPRN,CHENNAI,
MR.A.JANAKIRAMAN A.SDCSM,DIVN.OFFICE,RETAIL SALES,CHENNAI.
MR.B.BALARARIV,CH.AREA MANAGER,LPG AREA OFFICE,CHENNAI
Aug 14, 2020
Complaint marked as Resolved
Dealer not booking my gas booking request
they are telling reason house hold card need ever year some thing
actually house hold cord not giving government ever year you know
kindly understand me
Thanking you,
yours faithfully,
sm 10529
Venu Kumar Veeravalli