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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 571

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D
dinellv
from Bengaluru, Karnataka
Dec 18, 2009
Resolved
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I am writing this mail with respect to cheating customers (Which I faced) at Indian Oil Petrol Pump Dealer #Adithya Fuel Station,Mysore-20 (TIN:[protected]).

The pump attender didn't reset the pump to Zero before filling to my vehicle,but started filling without informing me,when i asked for it the attenders didn't respond nor bothered & they pushed me from that place.When I asked for the station Manager they pointed one useless guy who doest even speak english. I was forced to pay the amount & I am not sure whether they have filled the correct quantity.

For an organization like IOCL which is celebrating its Golden Jubilee Year its really a disgrace to have dealers employing staff indulging in malpractice.Vigilance officers of the IOCL should make surprise checks to book the culprits(Staff).
IOCL --> RIGHT FUEL FOR YOUR RIGHT is really waste


Regards
Dinesh
Aug 13, 2020
Complaint marked as Resolved 
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    J
    Joginder Kaur
    from Jammu, Jammu and Kashmir
    Dec 18, 2009
    Resolved
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    Resolved

    Regarding forcifully handing over hot plate while taking new gas connection

    Sir, i Mrs. Joginder Kaur has new gas connection from M/s. Cookwell Gas Services, 6-H, Sarabha Nagar, Ludhiana on[protected]. My Connection/voucher no.is [protected]. Sir, my grievence is that while applying and availing new gas connection, i was forced to take hot plate, gas conister, gas lighter and apron alongwith new cyclinder, whereas on the said outlet of your service station, it is clearly mentioned that "customer is not bound...
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    R
    Rajeev Kumar
    from Bhubaneshwar, Odisha
    Dec 18, 2009
    Resolved
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    Resolved

    Dear sir,
    I am costumer no 29102 of Command Gas Service,Naval Base, Visakhapatnam(AP)-14. I have booked a refil cylender on 04 Nov 2009 but till to date the gas was not delivered. I personnely visited at their centre and spoken on phone thrice but still i am waiting for my turn.
    Aug 14, 2020
    Complaint marked as Resolved 
    I had booked for refilling an LPG (Domestice) cylinder on 12/4/2012 for home delivery, as I have double cylinder.
    My Consumer no. : 18723. But till date, i.e., after 55 days, the LPG cylinder not yet delivered to me.
    On inquiry with the Counter - Technico Gas Agency at their Chandmari outlet counter, he asked me to
    contact the person who delivers the gas at my residence. But till date I could not see him for the purpose.

    Sir, I have no other option but to lodge a complain to you, hoping that your good office will kindly look
    into the matter at the earliest, so that I could get the cylinder without any problem now and in near future too.

    Thank you

    Shibobrata Nandy
    Regional News Unit
    All India Radio, Chandmari
    Guwahati
    Mbl. : [protected]
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      A
      Amit Awasthi
      from Delhi, Delhi
      Dec 17, 2009
      Resolved
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      Resolved

      Hi,
      I have has connection with Kasana Gas agencies, My problem is that no body is picking the phone when i call him for booking the gas, number of times mobiles switched off or bussy or no body picks the phone.I can not understand how i refill my cylender because i am here at Noida Sec-93 and agency is at Greater Noida.

      Himani
      Aug 14, 2020
      Complaint marked as Resolved 

      Indane Gas — Indane Gas refill problem

      Dear Sir,

      This is to state that I had booked my gas no 8 times in last 45 days at Veer Jyoti Behind IBP Petrol Pump, Panchsheel Enclave, Delhi - 110017

      I visited there thrice to book my no. as I do not easily get them on phone. Each time they promised me that we will deliver you the gas tomorrow. Whole day I & my wife keep trying the no 26494108 of Veer Jyoti but each time it goes engaged.
      On Saturday(6th Dec 2008) I visited them again. At reception I found that the phone are placed properly. Using my mobile I again tried the no 26494108, 26493784 but it was going engaged. I just picked the both phones at reception and found no dial tone. I asked the person at reception that are the phone dead. The person replied that no they are OK. I again pick-up the receiver and the phone had dial tone. I tried the no. again & it was ringing.
      I asked the person, that right now it was dead, from last 4 days we had been trying this no. but it was going engaged. What you have done just now. Any switch you are using to keep it engaged.

      Listening this that person just replied "Tune phone ko kaise haath lagaya, bahar nikle ja nahein to Odhaa kar faink doonga". I replied him to behave properly. One female and & Mr Purushotam also came there and stated saying that how dare you say that we are using any switch. Mr Purushotam started abusing me. It was so embarrassing to me as I was accompanied with my elder sister.

      Dear sir, any body may visit there reception and dial the no. 26494108, 26493784, it would be going engaged. This public service phones are knowingly kept engaged. How do they do this that is to be find out.

      Still I am waiting for my gas to be refilled. After this episode they may harass me more.

      Please get my cylinder refilled

      Yours sincerely
      Sarwan Kumar
      Gas No 7252
      [protected]
      126 Sanwal Nagar, New delhi 110049


      Office Address:
      Solid State Physice laboratory
      Ministry of Defence
      Timar Pur, delhi 110054
      My Consumer No: K18731

      I had made a refilled gas cylinder booking app. on 1st of Oct'2009 but not yet got inspite of repeated call for 7 to 8 times. The telephone attendant for gas booking have recorded my mobile number & assured me to call before delivery. But he says that on 9th Oct'2009 gas cylinder delivery man returned from my premises as the home was lock . Then I cannot understand why he had noted my mobile number. On my enquiry & request they made urgent delivery slip on 15th Oct assuring me the gas delivery to be done by 16th evening but they didnot. I enquired on 21st Oct. They replied the same reson o[censored]ndelivery on the ground that my house was lock on 20th Oct. Again they raised an urgent delivery slip on 21st Oct' & assuered me to be delivered on 22 Oct. Thias time also they failed to delivere the cylinder.

      Kasna Indane Gas Services — Non delivery of Refill Gas in Time

      Our Consumer No. K363

      I have booked Gas cylinder on 22nd October 2009. I have called Mrs. Bandana Singh on her Mobile number to book the cylinder because the two landline numbers are always busy, on 22nd oct but the booking was done on 25th october 3 days after making call. After making no. of calls Till today i.e 31st October 2009 we have not received the refill gas. They are saying that there is shortage of cylinder whereas this is not true. They are selling the Cylinder in Black at higher rates.They are distributing the cylinder in the colony's every day in bulk.

      The staffs of Kasna Indane Gas Services are misbehaving with the customers.

      Also when we request to weigh the cylinder they behave rudely and dont listen to us.

      So

      kindly solve the problem. We are borrowing cylinder from others to cook food.

      Kasna Indane Gas, NOIDA — Non delivery of refills

      Our consumer No for Indane gas is 7747. For the past three months our dealer has not been delivering the gas despite repeated reminders and asking for money - to the tune of INR 600 to supply gas- citing shortage.

      This is blatant corruption on the part of the gas agencyu and we are forced to buy the cylinder in black from elsewhere since the gas agency is not supplying gas despite reminders.

      Please look into the matter and resolve the same quickly else we will be forced to downgrade ourselves to Stove to cook food.

      Regards

      kasna indane gas service, gr. noida — non supply of refill gas cylinder

      we have booked one cylinder each on our customer nos.EO12413 and EO12414 on 18.11.09 with kasana indane gas service SHOP NO. AHS 16, Alpha-11, greater noida, U.P.. but despite repeated reminders on phone we have not been supplied the said gas cylinders. those are urgently and immediately required. moreover our connection have been shifted to greater noida causing innconvenience and irregularity in supply.kindly expedite the same and take corrective measures. regards harish joshi and m c joshi.

      Indane-Kasna gas service — Non-delivery of Cylinder at time

      My consumer number is 12249.I booked the cylinder on 30th October on Mobile number [protected] of Kasna Indane gas service Greater noida.
      They promised me to deliver in 2 days(31st October or 1st November) but did not turn up.
      On 7th November I followed up with them and they told me that they will be delivering it by evening 5.00 PM.I kept on waiting and called up 5-6 times for the same and even sent one sms,but it was not delivered.
      On 8th November(Sunday)I called up and they told me that cylinder has been returned because no boday was at home-A white lie.I confronted with him saying that I was at home,they told me that they will be sending it right now.
      I am really flustered.I have called up 12-15 times for the same.The phone remains busy and even they disconnect the calls abruptly.
      Even logged a complaint on core.nic.in 20 days back but no response so far.

      They delivered it after 15 days.
      I am also facing same problem. Connection - 00863A

      Kasna Gas Agency, Greater Noida — Late Delivery and Phone Booking Problem

      No one answers phone, only either ringing or busy.

      Booked by SMS on 11/02/2011 but not delivered yet.

      My Gas Connection : 00863A
      Contact : [protected]
      I, Manoj Kumar Joshi (consumer no. K 2376) booked cylinder for refilling on 22 feb and it is very disappointing to quote that still we didnt get the filled cylinder. We are staying in a joint family and there are in total 9 members in our family. Yesterday we were empty handed and we were not able to cook our lunch because our gas was finished while we were starting to make lunch.
      No body now a days is willing to help by giving their filled cylinder because of this kind of disgusting attitude of the Gas agency people. They are not at all bothered about the problems of their consumers are facing due to this late delivery of the cylinder.

      We can only request for their timely services, rest they should think.
      Please supply us our cylinders in today positively.

      Manoj Kumar Joshi
      C-368
      Alpha-I, Greater Noida
      Mov no. [protected]
      This is Ganesh Prasad Gupta (consumer no. K 1145) booked cylinder for refilling on 20April11 and it is very disappointing to quote that still we didnt get the filled cylinder.

      Please supply us LPG cylinders in today positively.

      Ganrsh prasad gupta
      E-217
      Alpha-I, Greater Noida
      Mob no. [protected]
      sir,
      i am vinod customer no. k-11032, agency phone number-[protected].
      i have tried many times for booking .but every time customer call center was saying. we are unable to booked your number.pl give me imdiate reply.



      thanks
      gas booking
      This is jyotima singh (consumer no. k 11280) booked cylinder for refilling on 13 june 11 and it s very disappointing to quote that still we idnt get the filled cylinder.


      please supply us LPG cylinder in tomorrow positively.

      jyotima singh
      2j-101
      AWHO, greater noida
      Mob no.[protected]
      My consumer no.11767, i booked the gas on 30.05.11 & 21.06.11 but still waiting for the same, i tried to call every time phone is not picking by anybody. its a terrible.

      Binod Kumar Jha
      [protected]
      I post a comment just a minute ago its mentioned that consumer no. 11767, but the correct consumer no. 26767, sorry for the same.

      Binod Kumar Jha
      [protected]
      i want to post a complant against kasna godam agent. my consumer no. is K09953, i booked the gas on 19th July through online and i went there on sunday(24/7/2011) to take the cylinder. he says, he has no cylinder after two days u can come but i saw there one van was loading that time for sector's people and some other people(2-3 people) were stand there they talking something about gas they have no booking no. after 20 minutes when they saw to me that i was watching them what they doing then your agent give us cylinder only i have booking no. while rest are take in black if you have cylinder why u not give proper service that time i feel not good. sir i want to say if you have any problem from the villagers plz cancel our connection why u not provide them good service. always your agent want to give cylinder in black but this is not fare to the villagers.plz take the necessary action and do the needful for all the customers.

      thanking you
      Dear Sir,
      Our Gas No. is RFIO939, 3/F-8 NIT Faridabad. The gas supply in our NIT-3, F Block area is very poor,

      Your Indane gas agency located in NIT-3/E-67 Named GARG GAS AGENCY staff is not good, we have visited many times in this gas agency for our booked gas cylender, but they always refuse us by saying " ABHI AA RAHA HAI", " 2 Baje tak aa jayega", "KAL AANA".

      ye bahane aapke staff ke kab tak chalenge, Kya koi hai Apke staff mein jo is System ko sudhar sakta hai.

      Apne apko customer ki jagah rakh kar dekho, Har ghar se 1 member gas book karvane ke baat chakar kat ta rehta hai.


      SO PLEASE DO SOMETHING FOR THIS PUBLIC.


      From
      Dinesh Mendiratta
      NIT-3
      FARIDABAD
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        G
        Govind
        from Akkarampalle, Andhra Pradesh
        Dec 17, 2009
        Resolved
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        Resolved

        Sir,
        I am a student, I bought a new bike passion pro which is working well and giving me 65 to 70 km per litre. It has reserve capacity of 1 litre. I filled my tank with 2 litres of petrol near my home petrol bunk of Indian Oil ,when the tank was fully empty then i switched my knob to on position. After covering a distance of about 25 km it again came to reserve position, i went to that petrol bunk and asked them but they responded very rashly saying that its ur bike problem and check the bike once, this is happening repeatdly. Sir i am really helpless and they are doing some trick with their hand while pumping, it is not only to me but many of them and the dealers are earnig money like that with their petrol bunk. please take proper action against these two bunks, i[censored] want some one go and check there by filling petrol in bulk amount. sir i am writing this letter to you with a cause so please take a proper action against them ..
        The address of petrol bunks:
        Indian oil petrol bunk,
        opposite to varadaraja swamy temple,
        k.t.road , tirupati, chittoor district,
        andhra pradesh- 517501


        Indian Oil,
        opposite to muncipal office,
        beside central park,
        tirupati , andhra pradesh -517501
        Aug 14, 2020
        Complaint marked as Resolved 
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          F
          Francis Pulikoden
          from Ottappalam, Kerala
          Dec 17, 2009
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          Consumer No. 73688. There is considerable delay in delivering the cooking gas cylinders after booking with Ms Yemkay Gas Agency, Palakkad. It is 27 days now after booking and they say it would take more than 10 more days for the delivery. Their argument is that they are not getting supply from IOC. At the same time influential people are supplied with the cooking gas without having to wait in the queue. Pl do something to stop this delay
          I have requested for refilling of cylinder on Dec. 11 under booking no. 7612. The cylinder is yet to be deliverd and I have been told that there is a short supply by IOC wherein Saroj's suppliers are selling the cylinder in the black market. May request your intervension in the matter and oblige.
          my complaint number 262205 after 3month sab log baimaan hai aaj tak koi feedback nahi hai iocl walo kuch to dehku
          baheri gas agensi bareilly u, p. baheri gas agensi wale pehle gali dete hai bad me baat karte hai agar aap kuch kahe topistel nikal lete hai koi complaint karte hai to koi faida nahi iocl kuch nahi kar sakta hai sab log mile hue hai
          agar kuch ho nahi sakta hai to complaint bord kis kaam ka
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            M
            munendra rajoria
            from Noida, Uttar Pradesh
            Dec 17, 2009
            Resolved
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            Resolved

            Dear sir
            I have applied for new connection(indane gas cylinder) . i already got conformation letter on 28/11/09 for same. there is inspection for gas burner is necessary as per rule. but i am not getting any positive response from `yadu gas service' . i have called several times for inspection but nobody coming for inspection and they are making many excuses to delay inspection.
            I am frustrated due to such kind of irresponsibility
            please do needful.
            waiting for your positive response.
            Thanks in advance.
            Aug 13, 2020
            Complaint marked as Resolved 
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              R
              rajan singh
              from Bengaluru, Karnataka
              Dec 17, 2009
              Resolved
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              Resolved

              My father who had Indane DBC gas connection in his name has recently expired. I want to get changed the connection in my name. I already have single bottle connection in my name of other Company. Is it possible to get the DBC connection of my father in my name. The gas agency says they will charge difference of cylinder cost deposited by my father and that at present. Is it true. What's present cylinder cost? Can anybody help me.
              Aug 14, 2020
              Complaint marked as Resolved 
              Sri.S.Venkataraman, an aged relative of mine left with me da gas connection No. 381244. I 've been using this connection
              since 1981 in various places like Bangalore, Erode & Chennai.
              When I approach the gas co Sridhar Gas agency, 11/4 Morrison 1st, ALANDUR, CHENNAI-600 18 Area code985, Destination code189286 they demand fresh Regn, on making a cash payment of Rs. 2100/
              I ve submitted an affidavit also on 2/2/2006 signed by Notary Public
              I am holding a valid ration card & other documents
              Pl. look into da matter & arrange for name transfer
              Regards,
              R.Devarajan
              [protected]
              From,

              R.DEVARAJAN
              10, 9th Cross st.
              Wood Creek County
              Nandambakkam
              CHENNAI
              600 016

              To
              Indian Oil corpn.
              Marketing Dvsn.


              Dear Sir,

              SUB: Name Transfer

              My customer no. is 61561. I 've been using yr product since
              1982, regd. in da name of Sri. S.Venkataraman for whom I was da care taker.
              Now da gentleman is not with me & da Distributor refuses to transfer
              it in my name. I 've produced affidavit in Rs. 80/ Stamp paper
              with Power of Attorney seal.
              I 've got valid ration card, PAN card, Election card & other documents.
              M/S. Sridhar Gas Agency, 11/4 Morrison 1st st., ALANDUR,
              CHENNAI- 600 016 insists for a FRESH REGN. in my name
              for a cash payment of Rs. 2100/ . They are not accepting cheque.

              Pl. look into da matter & arrange for a Name Transfer
              wihout fees.

              Regards,
              R.Devarajan
              [protected]
              Previously our family got two connections viz in my name and my wife's name. Now you are denying to supply cylinders for two connections in single ration card. If we want to change one of the connections to my daughter in law's name, we have to pay rupees 2700 to transfer the name. By this you are penalizing us for our no fault

              you yourself gave connections and now you are denying to supply cylinder's.

              By collecting huge fees, you are plundering citizens.

              I hope and request you to lower the transfer charge. I hope that I will get your reply immediately.
              IOC should enter and solve the problems of customers immediately. Otherwise They should order the dealers to supply free gas to the customers while they are delaying.
              I Would like to Transfer LPG Gas connection To My Son's Name .M.Johnson So Please Look Foward For Furthur assitance
              Respected Sir / Madam,

              I have gas connection in my mother name at Vellore District, Tamil Nadu. My mother and father died. What is the procedure for to change name of gas connection from my mother name to my name.

              Thank you, Sir.,


              g. ravi
              email : [protected]@hotmail.com

              Indane Gas — transfer of name

              My name is Ankit and i want to verify the cost of name transfer from my father(expired) to my mother/me
              of my indane gas.They have also blocked my connection saying that at your address there is some others name.They are demanding Rs.2225 after previous security adjustments of Rs 550.My connection is since 1984 but in name of my expired father.Please suggest me what to do.I am in problem.
              Thanks in advance....
              [protected]@gmail.com
              indane sould takeup the case.
              I have a gas connection in my father's name who died on 2008. Now i want to transfer the name either in my mother's name or myself. Moreover, the consumer name is slightly mispelt and therefore does not match with the death certificate of my deceased father. What to do?
              I, Sukanta Das, am writing on behave of my sister Asha Das, Consumer ID :[protected] Consumer No. 27132. We want to transfer the connection in the name of my mother, Sandhya Das. So I went to my Dealer Sonarpur Gas Service but their services are workless and hopeless. The employees behaved very very bad. They refused to receive my documents and returned me back day after day. I have also complained against this matter on 19.3.15 and 25.3.15 in your toll free number and my complain no. is 1999545. But I could not get any positive response from them.

              I hope you will take an action immediately as soon as possible. I weating for your reply.
              Indane should take action positively.

              Name Transfer - Comment #2142972 - Image #0
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                R
                Rishi
                from Delhi, Delhi
                Dec 16, 2009
                Resolved
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                Resolved

                Dear Sir
                A one franchisee of Indan Gas in Gangrar , Chttaourgarh District,Rajasthan charging different rates for New Gas connection, They are taking Rs-3200 from some peoples , Rs- 2500 from some, Rs-4100 form fpr same gas connection. There is no fix amount they have .So they are trying to make fraud with public.
                So sir we want to know a charge for new gas connection which is fixed by government or IOC .And
                It’s our kind request to you please take action against that Agency As soon As possible.

                Thanks and Regards
                Aug 14, 2020
                Complaint marked as Resolved 
                According to indian gas officials, a consumer can book the LPG cylinder after 20 days of previous booking. But, a distributor of Indane Gas is not Booking the LPG cylinder after 20days of previous booking.
                Please help
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                  R
                  Rajeev Kumar
                  from Bhubaneshwar, Odisha
                  Dec 16, 2009
                  Resolved
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                  Resolved

                  Dear Sir,
                  I am costumer no 29102 of Command Gas Service Indane, Nausena Baugh, Visakhapatnam. I have booked gas on 04 Nov 2009 and till to date i have not recived the gas after complaining them three time. Every time i contactact them they say today we send it but their today will not come till to date.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    D
                    Dashrath Yadav
                    from Mumbai, Maharashtra
                    Dec 16, 2009
                    Resolved
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                    Resolved

                    We are very thrusted from the Chandni gas service agency. Becasue there is nobody pic up a phone for booking our gass.

                    so please look specified the problem and take a neccessary acion.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Indane Gas — Phone not pic

                    Deae Sir,

                    I am a customer of Indane gas with customer no 17345 and have been registed with gas agency Sukhdev vihar Near New Friends coloney, New Delhi-110025 (telephone No[protected] and [protected]) . I am trying to book the gas since friday 18.02.2010 no one pick ups the phone/ it is always busy .So,unable to book the gas. I have no extra gas cylinder, Please booked the gas above mention number and urgently send a gas cylinder
                    Thanks
                    [protected]
                    I also face this problem I am consumer of Shubham gas agency code 170020 of Indore M.P. Tel. No.[protected] & [protected]. I trying many times but they no pic phone
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                      D
                      d. manickam
                      from Tiruchirappalli, Tamil Nadu
                      Dec 16, 2009
                      Resolved
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                      Resolved

                      I approached the Indane Cooking gas dealer for booking on 12th and16th Dec.2009. The dealer is Sundara vinayagar agencies at Thanjavur.
                      My Cons. No: 13862.
                      The dealer has refused to take up the booking on the plea that only after 25 days of the last Cylinder delivered. He has not registered and has asked me to come up for booking only on 19th Dec.
                      I have recently come across a press statement issued by the Hon'ble Chief Minister TN that there is no such time limit has been prescribed by the IOC.
                      Such being the case I do not understand why the dealer is refusing to take up Booking. Not satisfied with the dealer I approached the Indane Gas authorities at Trichy in this regard. He was evasive in his reply and has not bothered.May i know the correct position in this regard.
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      cooking gas — booking of gas for domestic use

                      i am indane gas customer at MS rashmirathi S.K.3, devi martket, K-sector, kankarbagh, patna, bihar. my consumer no. is UT 9690.
                      i have been trying to book for cooking gas for three days there is none to receive the call(phone no. 2353545, 2362504)between working hours i get engaged tone(or is intentionaly kept engaged)and after or before that no one receives the call.this is not the first time previously also i had faced such problem.
                      if you really care for your CUSTOMERS please peep into the complain .

                      Indane Gas — Difficulty in booking the gas

                      I'am a consumer with Anand Gas( dealer for Indane Gas), South Janatha road, Palarivattom. Ernakulam. I'am sending this complaint as I'am fed up with their services. They've got 3 tel nos to book the gas. Anytime of the day or night these tel nos are either engaged to they don't pick up. When I visited their agency I could'nt find anyone of them on the phone and I tried to call thier no. from there itseld and found it engaged.
                      I made a telephonic complaint with Indian oil, LPG complaints, Ernakulam. It's almost a week since I've made this complaint but still it's almost impossible to get this agency on phone.
                      These are the tel nos. of the agency.
                      [protected],[protected],[protected].
                      As it is there is an inherent delay for getting the gas for Indane, which we've got used to now. Pls make sure at least we have the facility to book the gas thru' the phone.

                      Thanking u in advance.
                      Best regards,
                      Paul
                      hi
                      i want to do internet online booking but i m not able to search any option in websight plz help me out how to book cylender ?
                      ...
                      thnks
                      richa gupta

                      Indane domestic cooking gas — DBC request rejected

                      Dear Sir,

                      I have only one cylinder at present so, i requested to agency "BIKANER SAHKARI UPBHOKTA WHOLESALE BHANDAR LITITED" for DBC (Double Cylinder) but they denied for the same. As the supply of booking gas is very poor so i am facing very problems by having only one cylinder.

                      Domestic Cooking Gas — Gas booking

                      This is to register a complint aginst Rama Indane, Sector 21 C faridabad. It is impossible to contact them over phone to book for a cylinder. I have been trying for the past two days and all the lines are constantly engaged.

                      Thanks

                      Madhusree Banerjee
                      Consumer No. RM 0826

                      Domestic Cooking Gas — Delivery cooking gas

                      15 days back booking has been done but there is no supply. There complaint no as well as booking numbers are contineously unreacheable.

                      please action.

                      Indane domestic cooking gas — Difficulty in Booking

                      Re: Consumer No. AG-04479

                      Dealer: Agnish Gas Agency, Lake Town, Calcutta.

                      It has become extremely difficult to book Gas cylinder as this agency does not pick up the phone. It is not possible for either me or my husband to take a day off just to book a cylinder. The agency refuses to take complaints over the phone and the Telephone number provided for complaints: 25341140 is never accessible. Request to please remind this agency to provide proper customer service.They should not expect their Consumers to always visit their office personally just to book gas.
                      Best regards,
                      Sarmishtha Mukherjee
                      V.I.P.Terrace, Flat No.C-303,
                      618, Dakshindari Road, Kolkata 700048
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                        A
                        Amit Awasthi
                        from Delhi, Delhi
                        Dec 16, 2009
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                        Hello,

                        My self Amit Awasthi have a Gas connection with Kasna Indane Gas Services Greater Noida, right now I am using one cylinder but problem arises when current cylinder became empty, since for refilling the cylinder it will take One week to 15 days. For that I need one more cylinder I have requested number of times for double cylinder but they always says call me after 10 days, but my problem is still there.I can not understand what I should do.

                        Indane Gas — Not delivering double cylender

                        Hello,

                        I am Amit Awasthi have a Gas connection with Kasna Gas Agency Greater Noida (Connection No 11834), I have one cylinder last one years, i am requesting for dual cylinder last 3 Months, but they always say call after 10 days, my problem is still not solved till now, i am facing big problem when my cylinder become empty and it will take at least one week to refill, please solve my problem.
                        suppliers dont respond to the phone as the phone is always busy to make the booking as well as the enquiry about the delivery & the period of their delivery is 30 days whereas it should be 21 days not more than that
                        Hello

                        My self mukesh kumar ( K 8634 ) have a gas connection with Kasna indane gas services greater noida right now I am using one cylinder but problem arises whene current cylinder beca me empty .Since for refilling the cylinder it will take one week to two week for that I need one more cylinder I have requested numeer of times for double cylinder but they always says call me after 10 days but my problem is still there I can not understand what I should do
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                          S
                          S.Marimaheswaran
                          from Bengaluru, Karnataka
                          Dec 16, 2009
                          Resolved
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                          Resolved

                          I have booked for cylinder on 26/11/09. Till yet now i have not got the cylinder. They are celling the cylinder in black market.My cylinder agency is in thisadress Sri Vaisnu Devi Indane Service,HIG - 13, Avalapalli Hudco,Bagalur Road, Hosur.They are treating customers in very poor manner. Kindly do the needful for this.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          I am customer of Indane Gas at Ausa, Dist: Latur, Maharashtra.
                          Few weeks back, early in the morning there was gas leakage form the Cylinder. My father complained the same in their office but there was no response from the concerned person. After follow-up of few days, they said that it is not their fault so they can't help us out in Compailining the same to the Indane Dealer of Latur or the Company.
                          As well as the behaviour of the concern persons was very arrogant.

                          lindane — Poor Services

                          Hi
                          My consumer no. is 983 in the name of T R Sharma.
                          My Gas agency is Dagar Gas Service Address Plot no. 21, Pocket E-20, Sector 3. Rohini - 110085

                          I have booked my gas cylinder on 09-08-08 with booking no. 394 till date I have not received my gas cylinder.

                          My distributor is not providing good services. The agency always provide delayed services regarding the supply of Gas cylinder.

                          I may request you please take some necessary action as soon as possible.

                          Thanks
                          Vinod Prakash sharma
                          Dear, sir

                          I am your customer of M/S SISIR INDANE RANIGANJ DIST- BURDWAN (W.B) My customer no is 14005 . I have booked my cylinder dated on 19/09/08 . but till now distributer did not suply my cylinder. The distributer also harassed me regularly.
                          So, I request you kindly take some step on this matter
                          thank you

                          YOURS FAITHFULLY,
                          GOUTAM CHATTERJEE
                          Manjula the resident of Perumal Nagar Old Pallavaram, we have been receiving Gas cylinders from Pallavaram agency, it was suspended by IOC officials due to malpractice and fradulent activities.Later it was transferred to SABA agency Vandikaran st Guindy, service is very worst and no response over telephone.Hereby request the IOC officials to take stern action and sort this problem at the earliest.

                          lindane — poor service by dealer

                          we booked (Cust ID No.C0000748) cylinder on 27/3/10, we have been told that by 29/3/10 it will be delivered. But till 30th it has not been delivered. this is not the first time. when we are enquiring thru ph, they used to tell today it will be delivered, this is the permanent answer. whenever we are booking, it will take min one week's time even for commercial cylinders. The staff are answering not in a proper way and the service is very worst. the agency is Maruthi, 1/1, Welcome colony, anna nagar west extn, chennai 101. We are getting irritated whenever we book for cylinders, The agency people does not know how to talk, handle the prob, and there is no proper communication between their delivery boys and booking people. we assume the cylinders have been sold in higher price to the improper customers, that is the reason for the delay to us. We need your feedback and reply mail to the above mail. We request you to kindly take necessary action in this. Thanking you

                          Kamatch, customer
                          We has faced lot of difficulty because of this type of supply . we has borrowed cylinder from our neighborhood please please look into the matter and supply cylindfrs
                          I have registered for Sunday delivery. I got e-mail from Indane on 13th oct,2011. But when I went to my service provider they told me that they didn’t have the intimation regarding Sunday delivery. Till date I have not received the Cylinder.I have made complain with docket no 198743. Still it is not solved. I have contacted the field officer. To get a cylinder what more thing I have to do?

                          Uttama Karmakar
                          Cust no: 14938
                          Service provider: Surabhi gas service,Durgapur,West Bengal
                          Date: 26/10/2011
                          Sir,
                          i have registered my gas cylinder on 10th may 2015, from that day they have not delivered my cylinder. i was called two time in office but they answered me go to midc got the cylinder & midc 7 km form my house. i am bothered from their service. It have madhuri gas service, amravati
                          Dear sir/mam My name is Manoj kumar Ihad book my refil (cly.) on 16/06/15 my consumer no.is 17896 & ref.no.606131 now today 20 days but no response. Then my delivery boy Ashok say me my booking slip not found.but idout.My distibutior is Bedi Indane.
                          . plese take action thanks
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                            S
                            Samir Ranjan Mohanty
                            from Mumbai, Maharashtra
                            Dec 16, 2009
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                            Name of of Distributor: Maheswari Gas Agency,Gali No. 10,Madangiri,New Delhi-62
                            Phone no.[protected],[protected].
                            Consumer Name -Samir Ranjan Mohanty,Mo.no.[protected]
                            Consumer no. : 17040

                            It is the regular practice with this delear that first i have to book for the gas cylinder.After 7 or 10 days , i have to regularly followup with them.Their response will be that the cyclist aleady taken the delivery & did not delivered to customer. After that they will give the contact no. of that cyclist & i have to contact that fellow & after that also gas will not be delivered.

                            This is the regular story ,they used to listen to me.

                            This time i booked in 8th dec 09 but till date cylinder not received & want make the contact them but they did not respond.

                            Please help.
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                              A
                              abhishek
                              from Mohali, Punjab
                              Dec 16, 2009
                              Resolved
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                              Resolved

                              Dear Sir,

                              As gas company has well known about the expiry date of gas cylinders much more than the end users.
                              still they are delivering the expired gas cylinders to customers (marked D09).

                              Is their any provision how to informed that company in such a way that it cannot happen with anyone again as happen with me.

                              i m very much afraid about that expired cylinder lying with me, at home.
                              you are requested to please provide the solution , as it creates mentally stress every time when ever i remembered that " my family is living with danger right now"
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Indane Gas — date marked on Cylinder

                              Dear Sir,

                              I am using indane gas service . My customer no. is SGC 179 and my agency is trimurti Gas Service, Vikaspuri. I have just been supplied a Cylinder where the date marking is A 08 ( january 2008). On asking the agency is saying that there is no problem in that and we can use it. Kindly guide about the same.

                              Regards

                              Vivek Srivastava
                              WZ -145, Om Vihar Ph I,
                              Uttam Nagar, New Delhi-59
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                                J
                                jayashree l
                                from Kovilpatti, Tamil Nadu
                                Dec 15, 2009
                                Resolved
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                                Resolved

                                cylinder leakage

                                Sir,

                                My consumer no. is 21589. I tried connecting the cylinder last supplied by you. But I can hear the noise of gas leaking from the nozzle. I immediately disconnected and closed the cylinder with the lid. If I try to connect the regulator, the noise comes again.
                                I have been trying your No.24802288 and 24849499 for the last 20 min, but always I get the message "The Bfone no. u have dialled is busy. try later"....
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                                kaushik8080
                                from New Delhi, Delhi
                                Dec 15, 2009
                                Resolved
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                                Resolved

                                delay in delivery and miss behave
                                My customer no. is I.G.S. R-38844 and agency name is RAGHU GAS KHANDSA ROAD GURGAON.

                                Sir meri problem ye hai ki, jab bhi hum gas buk karate hain to vahan baithe staff humse bahot hi rud-language mein baat karte hain aur delivery bhi kai baar complain kerne ke baad dete hain, aur humse bahot hi gandi language mein baat karte hai, aur booking ke 2 month ke bad gas dete hai aur jab hum next booking karwane jaate hain to kahte hai ki booking gas ki dilivery ke 21 din ke bad hogi.

                                Please sir kuchh kijiye kyon ki hum log bahot hi pareshan hain, sir aap hi bataiye aise log ko koi agency kaise rakh sakti hai jisko baat karne ka tarika hi nahi ata. Please sir do something.

                                Please sir its a request...

                                thank you..

                                Pankaj Kaushik

                                [protected]
                                [protected].
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Indane Gas — Missbehave to the customers

                                Sir
                                I have a connection of Indane Gas From Kailash Gas in Gwalior Madhya Pradesh . Employes of this agency behave wrong

                                Indane LPG — over rates, miss behave with customers

                                i am living in a backward village kanina distt. mahendergarh haryana. here 60 % peoples are illitrate.

                                The gas agency holder M/s Sahid A.K. Gas Agency Kanina is a black listed firm in ipc. the 2 cases are going on this firm in this month. the fir no is 139/2008, 25/2008. But the indane gas agency is not taking further strong action againgt this firm. the upper officer of this gas agency is supporting this blacklisted firm with taking some dovery money and this firm is looting of peoples.
                                please take action against this firm
                                my cell no is [protected]
                                Bikram singh s/o sh ishwar singh ward no 4 kanina distt m/garh haryana
                                My customer no. is B.G.S. 6560 and agency name is BADANI INDAN GAS SERVICE, SA-4/72-K-6, Daulatpur, pahariya, varanasi.

                                Sir meri problem ye hai ki, jab bhi hum gas buk karate hain to vahan baithe staff humse bahot hi rud-language mein baat karte hain aur delivery bhi kai baar complain kerne ke baad dete hain, aur jo hamara delivery boy "CHANDRA SEKHER" hai vo hame gas hote hue bhi nahi deta aur humse bahot hi gandi language mein baat karta hai, sir humare gher per meri mummy rahti hain hum log apne college chale jate hain, jab vo aata hai to hamare pas-pados mein kuchh log jo usse usi language mein baat karte hai unhe dedeta hai mager humlog ko nahi deta, sir, vo meri mummy se bahot hi rud-language mein baat kerta hai.

                                Please sir kuchh kijiye kyon ki aaj[protected] ko uski vajah se mere padosi se mera jhagra ho gaya, hum log bahot hi pareshan hain, sir aap hi bataiye aise log ko koi agency kaise rakh sakti hai jisko baat karne ka tarika hi nahi ata. Please sir do something.

                                Please sir its a request...

                                thank you...
                                I am from Jaipur my consumer no is 50978 I am approximate 11 year old customer of Indane my gas agency name is lakshay indane my agency is forcing me to take new gas burner from them even pipe etc. & pay them extra for checking etc.

                                please do the needfull for the same

                                thanking you in anticipation

                                sanjeev
                                Indane gas agency employees behave very badly. I have a connection from BD Market, Salt Lake, Kolkata. They dont deliver on time and talk very badly. they refusse to co-operate in any case
                                I am yashwardhan singh i lived in jagdalpur chattishgar i got one refil conection from D V gas Service jagdalpur cotomer no.DV14546, I requwest for refiling by phone morthan 15 days ago but avobe form not given refil to me, than i complend to mr singh sales officer raipur DV Gas told to him not book than mr sing booked for me and contect by phone to me given dital and promise to me resived rifil witin 2days that date are 08/01/2010 but i dont resived refil to at prasent,
                                I reqwest to you plase action imigeat,
                                thanks
                                yash.
                                hell sir affter noon
                                tirnsfiear indane gas gwlior to dehli


                                phone : [protected]
                                DELIVERY NON SUPLY OF GAS ON BOOKING AT THE HOME
                                AMARNATH
                                HYDILE COLONY,
                                POST- CHOPAN
                                DIST- SONEBHADRA
                                UTTAR PRADESH
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                                  A
                                  ASHOK NATH JHA
                                  from Bengaluru, Karnataka
                                  Dec 15, 2009
                                  Resolved
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                                  Resolved

                                  I am a customer of deep ganga gas agency patna-25 having consumer no D5458.
                                  Iam being supplied less weight gas refil for which I want to take delivery from gas Godown to avoid confrontation at reduced rate i.e. at copany price for which I had given application to the Area manager indane Exhibition road patna 80001 on 14/12/2009 to Mr Sanjeev Kumar. Mr kumar refused to give order from Godown.
                                  He given his office phone no to contact if gas is less. That means I am wrong his supply is correct. I told him it means you are also supportion vendor who is working on 2 or 3 thousand salary per month salary. All staff and Mr Kumar knows everything. I want delivery from Godown on Copany price. Kindly help.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  gas cylinder — incorrect gas weight refilled

                                  Hi,

                                  I stay near Lingampally area, Hyderabad . I have a small 5kg cylinder used to serve for cooking purpose.
                                  every time i refilled the gas in the nearby area he charges rs 200 for 5 kgs and filles approx 3.5 kgs.When i questioned him he says the reading will show like that only.This happend in most of the small scale shops.

                                  How can we complain and take action against them?

                                  Thanks
                                  Siva
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                                    R
                                    RESHMA_RANI
                                    from Jalandhar, Punjab
                                    Dec 14, 2009
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                                    2ND REMINDER

                                    My consumer no.AGS78 and I am a resident of SHAHKOT Distt.Jalandhar-PUNJAB. M/s Atwal Gas Service(Code[protected] is the distributor for my connection. I have been trying to contact the said agency since 25th October, 2009(more than 45days) over phone continously (atleast 50 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them [protected],) and not acccessible consequently, the gas has not been booked. I have also approached directly Agency Office he openly tell me that you may take BlackRs.550.00 from the market if you r in hurry or take any approach.On a previous ocassion also I had experienced similar kind of problem.

                                    Kindly look into the matter and ask the distributor to set his system in order so that we are able to take gas Cylinder in time and without black. Your quick action shall be highly appreciated

                                    IMP.NOTE. There is area of GANDHI CHOWK SHAHKOT(DISTT. JALANDHAR)
                                    From where u can take 50 Filled Gas Cylinders IN Black at RS.550 each within 15 minutes at once

                                    Iif you are interested to stop Black Marketing I will give you so many Secrets of the said agency.


                                    thanks


                                    From
                                    Kamaljit Singh S/o Sh.KHUSHAL SINGH(AGS78)
                                    Employees Colony
                                    SHAHKOT-DISTT.JALANDHAR.
                                    Read comments

                                    Indan Oil Corporation Limited — SUPPLY OF GAS LATE AND SHORT WEIGHT

                                    My consumer no.AGS78 and I am a resident of SHAHKOT Distt.Jalandhar-PUNJAB. M/s Atwal Gas Service(Code[protected] is the distributor for my connection. I have been trying to contact the said agency since 25th October, 2009(more than 45days) over phone continously (atleast 50 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them [protected],) and not acccessible consequently, the gas has not been booked. I have also approached directly Agency Office he openly tell me that you may take BlackRs.550.00 from the market if you r in hurry or take any approach.On a previous ocassion also I had experienced similar kind of problem.

                                    If they supply us our booking ,Supply of Gas is 3 to 4 kg Short every time.


                                    Kindly look into the matter and ask the distributor to set his system in order so that we are able to take gas Cylinder in time and without black. Your quick action shall be highly appreciated

                                    IMP.NOTE. There is area of GANDHI CHOWK SHAHKOT(DISTT. JALANDHAR)
                                    From where u can take 50 Filled Gas Cylinders IN Black at RS.550 each within 15
                                    minutes at once

                                    Iif you are interested to stop Black Marketing I will give you so many Secrets of the said agency.


                                    thanks


                                    From
                                    Kamaljit Singh S/o Sh.KHUSHAL SINGH(AGS78)
                                    Employees Colony
                                    SHAHKOT-DISTT.JALANDHAR.
                                    Read comments
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