Indian Oil Corporation [IOC] Complaints & Reviews

Dear sir,

Natureof supply: domestic

Customer No.37373

Agency address: Dada Gas Agency
Indane Disstributors
31A Madhavaram high road
Perambur, Chennai 600011.
Agency Code: 5575640
Date of refill order: 09-11-09

Date of complaint:23-11-09.

The said Agency has not delivered the refill till date. On enquiry, it is marked
as "door locked" on[protected]. It is a FALSE recording. The manager of the Agency simply advised me to complain anywhere, as he cannot question the delivery boy. It is a pity. I booked this refill more than a month after last supply. Kindly look into this agency's disinterest in service and non-supply of refill as per your directives. Soliciting your earliest reponse.
Yours faithfully,

A.George leon.

hello,
i am staying in panchkula ... last month i got a gas delievered from your agency in sector 17 panchkula ... S.C.F 144, 1st Floor, Sector - 17 panchkula (134109) ... the cylender was delievered to me on 11/12/2009 .. as i have electric burner in my home my gas gets finished say within 15-20 days . but the cylinder which i am talking about fineshed within 5 days ... when i changed the cylinder i found that it was leaking badly ... to stop the leakage i tried to pour water on it but still it did not work i immediately complained to the agency from where i got the cylinder but till today there is no action taken from the agency ... today on 10/01/2010 my husband complained again to the agency in stead of solving our problem they dissconnected the phone ... i request you to take immediate action against my problem because if some miss happenig happens in my house loss will be of our lives not of any one else... my gas numbers are 20469 on the name of shareen gargi (my daughter) and 3663 (on my name )mrs madhu gargi

KASNA Gas Agnecy Greater Noida charged Rs6500 for 2 Cylinders connection and they forcefully gave Gas Stove, if you say no to Gas Stove they will not give you connection. Cylinders recieved after booking are opened and they have less gas.

This is the service KASNA gas agency giving to people, they are just looting, this has not happened to me but to all. i was standing in line and many of them were refused for connection because they were not ready to buy the stove.

So if you pay for stove they will give you connection otherwise never, so you have to pay 3 times more than what my other friends have paid for gas connection in NOIDA.

Gas Supply Problem

We had booked a cyllinder with M/S PL Gas Svc, Kolkata, Boral on 19/10/2009. The gas is not yet delivered (09/11/2009) and unfortunately this has been happening regularly. We have also noticed that the gas to be delivered are sold in higher rates. We stay in Northern Park, Brahmapur and the whole area is facing the same problem.

It will be really kind of you, if you look after the matter and take the necessary steps if required.

sir
I have taken two cylendrs while I was at CHITOOR (AP) and tranfered in2001 to Karnataka. I have asked my friend handover the cylinder and requested him send the transfer copy. But due to urgency he could not do and kept the cylinders with him and left USA. In the mean while i took connection at Karnataka and stayed fiver years and again transfered to Ap Vijayawada .Suddenly one of my friends relative brought the two cylinders and handover it to me.
I wrote a letter to the Indance Gas head office Mumbai but no response from them.
Kindly suggest me how to handover the cylinders ?
Can I give the cylinders at VIJAYAWADA ?
or shall I book the cylindrs to CHITOOR agency or to Head Office
thanking you
Balavendran B.J.

VANDANA ENTERPRISE (INDIAN GAS) — COMPLAINT AG. NOT ISSUANCE OF GAS CYLINDER

Dear Sir/Madam,

I am the customer of INDIAN GAS.
I was book my cylender on 03.02.2009 but they are not issu any cylender.
My gas no is 22584 and gas agency name is M/S VANDANA ENTERPRISE, A-46, RAJOURI GARDEN, A- BLOCK. PHONE NO: 25939199, 25410484
Otherwise i was also informe to gas agency at least 4 time but they are say that we will deliver the cylender next day at 12.30 pm.

Kindly register my complaint.
If you will be take any action against the above gas agency you will be highly appriciated by me.


RAM BHAROSE
mobile no [protected]

DEAR SIR,
I WANT TO KNOW THAT I AM A WORKING IN A PRIVATE CENCERN. I LIVED IN RENTAL HOUSE. I WANT A GAS CONNECTION. WHAT DOCUMENTS NEED FOR APPLICATION.I WANT TO KNOW THAT GAS BURNER IS MUST PURCHASES FROM A GAS AGENCY WITH CONNECTION.

I am residing in A-252/19, Noida My consumer No is RM 11051. My supplier is Mithla gas agency, sector 19 Noida. They do the registration of next booking after 21 days of supply of gas. They used to supply the gas after registration 5-7 days, which takes 28days. My complaint is that it must be registred after 21 days of registtration or gas must be supply with in one or two days. on repeately reminders they used to supply after 5-7 days of registration. Only last time when I pressed hard they supply with in two days. In Delhi generally registion is done after 15 days. On repeately request they are not booking the gas before 21 days from the date of supply. Kindly look into the matter and send the rules copy to me at earliest.

thanking you,

Naresh Agarwal
[protected]

I am residing at Paikanagar ( Delta Square ) of Bhubaneswar . My Indane Gas consumer number is 15859 & my supplier is ALAKA, market building. I booked for gas on 31/08/2016. My booking number is 810309.I got the message on 07/09/2016. that my cash memo has been generated vide cash memo No. [protected]. for delivery of gas. But till today (11AM) the gas is not Delivered to me. This very bad service.Yours Pradipta Kumar Kanungo.

This is p ellappan from 7 smb nagar madhavaram has been booked for gas on 26.12.2016 through ivrs system when the gas can be received ella. [protected]@gmail.com [protected]

Indane Gas — They are asking for money

I amusing indan gas from 4th April 2007 my customer ID is 22563
While taking this connection they have taken 4000 Rs. For single cylinder
And they said with in six month I will get one more cylinder but still i yet to get
Every month delivery boy asking for 50 Rs more I am not giving to him
But he is not deliver cylinder on time after booking it take more than 15th day
Can you please look in to this

Indane Gas — Asking money

As we have given all docments to (Indane gas agencies Anand gas agencies at nagercoil) but inspite of this they are pressurising us for Rs4500/ for single gas connection kindly look into this & do the needful.

Regards,
Anantha kumar

ration may rate 10rs per kg lata hai or bill mangna per nahi datha hai or k.oil wale na to jab mane keya diya or nahi deya blna per damki data hai ke oil naahe dunga or 900 ka waaga 800 data hai.

here in supaul, bihar working caretaking agency bhawani indane also sell the new gas connection at the rate of 3500/- to 4000/- per single cylinder gas connection without the cooking gas stove. they just give the receipt of 1400/- rs. as mentioned in the sv. can any tell me the correct rate for a new gas conection in bihar? in delhi we have just to pay 2200/- for a new gas connection.


plz mail me detils at ---- kuar.[protected]@yahoo.in

how much rate of indane gas new connection please inform

The person who deliver the cylinder is really a mad person. Asking 15 above the bill amount. When we question them they say all are giving and asking us to give the same amount. I already gave them 410 my bill amount was 404. My house is ground floor and no pain for him carrying the cylinder from the van. The deliver person is threatening that we cant get cylinder delivered and challenges we will spend more than 20 to call the customer care. This service show they wont have any respect for the customer. They are beggars don't have sense at all . I dont know what the hell they run the gas agencies . They can go and beg in all the customer's house instead.

The person who deliver the cylinder is really a mad person. Asking Rs.26 above the bill amount. When we question them they say all are giving and asking us to give the same amount.

The Gas agency Address

Sri Ma Krupa Agency
Mugappair, Chennai.

This is the most ridiculous Gas agency that i have come across. Its been a month now since i have placed a booking (22nd January, 2015) for LPG cylinder, till date i havent recieved it. Their phone lines are kept out of the hook, so that no one can call them. They automatically Cancel the Order and then Re-book, so that the delivery gets delayed . This is not the first time, it has happens everytime i try to do a refill.

INDANE can you please take action on this ASAP

Regards,
Safeer

This is one of the worst gas agencies with absolutely no customer service. The gas delivery person demands for rs.40 and is very very rude to people. There is no change even after talking to these people many times on this issue. similary they came now to check the tube and gas and demanded rs.150 as fees stating that IOCL has asked us to collect and we will be paying it IOCL. when i asked them for the communication proof from IOCL they have no answer. The phone lines are always kept out of the hook or faulty. no way to reach them except for going there personally. They have attempted a delivery yesterday and they say the door is locked when i have made all arrangements in the next house for delivery which is the usual procedure. the delivery is always late. As per norms the cylinder should be delivered within two days of raising the bill. But not once has this condition been met. I wish someone will take this in hand and give them instructions and impart training on how to handle customers.

My consumer no. 17975
Sri makripa gas agency
Spartan nagar
26563350 is their contact number.

Sir
Your dealer M/S Bisui&Mondal Filling Station, At-Piasala, P.o-Hoomgarh, Dist-Midnapore(w), W.B.(called for KISHAN SEVA KENDRA).
This oil pump taske 50 paisa exces per liter of petrol.So we are suffring for exces expnces.
Please take necessary action &feed back me

Many a times, the Cash Memo also gets
cancelled and we wait for a few days and are compelled to go to the agency
office for inquiry and after a few days of that inquiry, the gas gets delivered.
Why such harassment?

I have already booked the gas, and called after 15days they simple says gas is not booked.even they have provieded the waiting list number as1182.. but still says the gas is not booked, and says they are booking now.. it was very irritating.. when ever call no proper responce.. need to take action..

I have applied for DBC connection in the month of Nov 2008 and they give me issue date of Jan 2009, but still i did not get connection. They are not giving me satisfy answer. They interested to take bribe from me. And the service is so poor in the whole city.
My Consumer No. is 22150
Dealer Name: PAWAN GAS SERVICE, Pratap Nagar, Jodhpur (Raj)

I am giving the supply rates of PAWAN GAS SERVICE, Pratap Nagar, Jodhpur
Rate diffrence between Other Agency And Pawan Gas Service

OTHER AGENCY Rate Pawan Gas Service Rate
1) Godam gas delivery Rate is Godam Gas delivery with bill Rs 313.50 &
Rs 305.50 per cyclinder taking Rs 315 per cylinder

So, Please take action towards M/s PAWAN GAS SERVICE for issuing me the DBC connection.
I hope you will help me and take action aganist this Agency. Otherwise i have to go consumer court for my this problem.

Thanking You Shyam Sunder

Please I know that (1) what is the rule of refil gas booking, how many days from last delivery and secondly
for delivery how many days from booking.
Thanking you Devendra

When iwanted to book my gas cylinder on 30/003/2010 iwas told that my gas was booked on 27032010, idont know how it was possible .Iasked in my home every body denied.Priviousely i find my gas was delivered to some other person when i want to book the gas they told me that u have taken the gas only it will be booked after 10 days. now the gas dealer givig uncerten days for delivery of gas .I dont know how many days u are taking to delivery a gas after booking .Really iam verydis satis fied for the service of the dealer .my consumer no-CG 3893.
A. PATTANAIK, CUTTACK

Indane Gas — No proper Response from Distributors

Hi,

This is regarding the rude behaviour from the Indane Gas distributors in Bangalore. Address of the Gas Agency is Anant Gas Agency, Indane Gas road, HAL.

A trouble starts from the booking period. Whenever we want to book a gas i need to travel to HAL which is 3-4 kms from my house as noone picks up the call in the agency. This has been happening from past 6 months. When i go & ask them, they say rudely that we get 1000's of calls in a day (this doesnt makes any sense). When booking is done, it wouldnt be delivered in time & to check the status even we need to go to the agency.

Once i had been there to book the gas, one customer asked why the gas has not been delivered (this customer was agitated one). The agency guy said, dont talk loudly this is not a private company, its government. We have nothing to do being polite. Just keep quiet & speak slowly. Even after that customer didnt stop. The agency guy started using nuisance wordings to the customer.

I would like to conclude saying "This is not a single government body which is like this" . All the Government firms are like this only. Everything in india must be privatized which will stop such kind of negligence & customer satisfaction should be given a priority. All the employees who dont work properly must be terminated.

An humble request is to take a note of my complaint regarding the agency & do the needful to tackle this issue. Also to add, its not only one guy who speaks rude out there, its the whole staff in the agency who are corrupt as well as rude.

Indane Gas (Lpg) — Refilling

M/s Golden Gas Gurgoan, supplying less filed gas cylinder, public saying that the staff of golden Gas transferring gas from domestic cylinder filling them into commercial cylender and oblige the hotel, restorant and industries.

REbooking they register after 20 days and always their telephone remain unattnded as well their computer resting hanged.

i had refilled cylinder which work for 15 days whereas in my house the cylinder consumed in 30-40 days, the refilling suplier having no weight machine, hence on account o[censored]nfair practice the customer cheated undemocratically.

Dear Sir/Madam

Today i went to Parul Gas Company (Code No[protected] Sant Nagar Burari Delhi and request them why you are not sending Gas cyliner to my Mother. Her Gas Connection No is P-21707. Window person told me your mother was not taking gas cylinder regularly and now her gas connection disconneced. I told him what is the procedure to continue the gas connection. He gave me one Mob. No of Mr. Ashok Chatwani and i talked with him, During the conversation i talked to Mr. Chatwani i will do the complaint against Gas Agency to the Petrolium Minister. He replied me first you gave the complaint, when you will be failed then contact me. I want to know Mr. Chatwani is the Main Person of the Indian Gas Agency, He has right to give the Gas Cylinder to the consumer or not. Kindly take the necessary action against Parul Gas Agency and Mr. Chatwani also.

i M A.gaffar act.no29884.hyderabad.AP.no response on booking lpg refil.pls do the necessarything to do it pls.

Dear sir / Medam
I am customer of Indian gas my customer no is 51894JENY PRABHA with distributer of POONAM GAS Agence
F-5 SHAKURPUR COLONY'SHAKURBASTI, DELHI-110034 Tele no. 27182282, 27184657.
I booked 3/3/09 till date i am not getting today please consider my problem...can you help me.

Thanks & please help
Dinesh.

DEAR SIR
I AM ACOUNT HOLDER IN YOUR COMPANY IN FARIBADAD MOHAN & MOHAN INDANE GAS SERVICES BUT I SHIFT IN DELHI SO I TRANSFERD IN DELHI ANY (LOCAL) DELHI AGENCY OF GAS SERVICE I RECEVIED TRANSFER PAPER BUT SUDUNLY I GO TO CULCUTTA IN FFICE WORK SO MY TANSFER PAPER DURATION IS EXPIRED FEWS YEAR SO I DONOT TRANFERD ANY DELHI AGENCY SO PLEASE ADVICES ME

THANKS & REAGARDS

RAVI SHANKAR NITESH

[protected]
DELHI

Indane Gas (Lpg) — No proper response

non supply of indane LPG
My consumer no.87559 and I am a resident of Bangalore. M/s Kalpana Gas Agency
(Code --) is the distributor for my connection. I have been trying to contact the said agency over phone deseperately continously (atleast 30-40 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them either the phone is ringing and nobody is picking and again if you try calling once the ring is over the phone seems to be engaged. The tel. nos. provided by them[protected],[protected] and not acccessible some how i managed to book the gas but frompast one week i am getting the same answer another 4 days another 4 days and i had last booked the gas in MARCH 2009. On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a week and get the gas it is very difficult to manage with a single connection as they are telling we will receive a standby additional connection only after a year and that o not sure.
Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking.
I dont know whether it is true or false that they keep on telling we have no stock for us to give you a cylinder
And the lady who books the gas is having a very harsh language which i felt very uncomfortable and the way they speak to the consumers

Already appreciate the precious time and effort already lost by me in this regard.



Anand R H

Hi,

This is regarding the rude behaviour from the Indane Gas distributors in NAGOD DISST-SATNA(M.P.). Address of the Gas Agency is M/S MAHENDRA INDANE IN FRONT OF INDIAN OIL PETROL PUMP N.H. 75 SATNA ROAD NAGOD DISST-SATNA 485446 (M.P.)

A trouble starts from the booking period. Whenever we want to book a gas i need to travel to HAL which is 3-4 kms from my house as noone picks up the call in the agency. This has been happening from past 6 months. When i go & ask them, they say rudely that we get 1000's of calls in a day (this doesnt makes any sense). When booking is done, it wouldnt be delivered in time & to check the status even we need to go to the agency .Once i had been there to book the gas, one customer asked why the gas has not been delivered (this customer was agitated one). The agency guy said, dont talk loudly this is not a private company, its government. We have nothing to do being polite. Just keep quiet & speak slowly. Even after that customer didnt stop. The agency guy started using nuisance wordings to the customer.

An humble request is to take a note of my complaint regarding the agency & do the needful to tackle this issue. Also to add, its not only one guy who speaks rude out there, its the whole staff in the agency who are corrupt as well as rude.

Indane Gas (Lpg) — GAS SAVICE

Dear Sir,
mai apko batana chahata hun ki mera cstemer no -40030.
mera gas distributor -RAGH GAS SERVICE,
SHOP NO 28,29 KHANDSA ROD,
KAMLA NEHARU MARKET ,
GURGOAN HR.
Maine 9 oct-2009 ko gas book karvaya hain aur maine aurmre bhaine phichle 1 nov. se 25 nov. tak,
50-60 bar phon kiya hain.aur daily last 10 din se usne office me chakar lagakar arahe hain hamne gas khatam hone ke bad 500 rs ki chote cylinder me gas barwai hain aur 200 jad rs main ane jane me kar chuka hn uske . officme jake ro ke kidgiday phir bhi sne ja tak mera gas cylinder nahi diya hain. o hame bwakf bana raha hain aur hame daily ek bhahana bat rahe hain ki pki parchi redi wale ke ps de rakhi hin , apko kl 10 bje nder cylinder apke ghar pe hoga, .rat ke 10 baje dunga aisa .
sir mujhe aisa lagta hain ki o hamare chup baithane ka njayaj phayda utha raha hain.
pls main ar meri family bhaut pareshani me hain. main apse binati karta hun mujhe jaldi result mil jayega.
apka cust.
shriram ,
[protected]

Indane Gas (Lpg) — connection close

meri complaine ye h ki hamare gas connection band kr rakhe h 2-3 saal se hume sirf ek hi connection par gas dia jaa rha h ........plz can u help me

Indane Gas (Lpg) — DELAY REFILL SERVICE

Dear Sir/Madam,
My Name is NARAYAN DUTT and consumer no 36756 . I have booked refiling cylinder on 26.02.2011 and till date i did not receive the same. During my continuous communication to their staff they are not replying positively and still it takes 6 days more they said.We face this type of problum every time.


My distributor name is PARUL GAS SERVICES ADDRESS SANT NAGAR, BURARI DELHI

So please Request to take appropriate action so that i do not feel any apprehension.


Thanks & Regards
NARAYAN DUTT
[protected]
136/1/2 1ST FLOOR,
STREET NO. 10
SANT NAGAR, BURARI
DELHI

Indane Gas (Lpg) — Delay in Delivery of LPG

Dear Sir

I am a customer of Indane LPG Branch Sawai Madhopur. Customer ID is 26033. I have book LPG for Refile on[protected] vide booking No.113 but regret to inform you that till today I have not received the delivery of LPG.

Kindly do the needful.

(J.P. SHARMA)
BRG BANK,
REGIONAL OFFICE,
BAL MANDIR COLONY,
SAWAI MADHOPUR

MOBILE NO.[protected]