Indian Oil Corporation [IOC] Complaints & Reviews

Sir,
I relocated from delhi to lucknow in the montht of april. In delhi i was staying in joint family where essential commodities were shared.I applied through Indane distributor Gas and Gadgets Mahanagar Lucknow under reg(9883) for the new gas connection but due to the hold in issuing connection from govt it took long for maturity of the connection, meanwhile to cook my food i decided to purchase hotplate from market and support of cylinder from my local friends in Lucknow. Now after long delay when the connection was matured the distributor is forcing me to buy new hotplate with the connection, which is not mandatory as per company guidelines. When i denied to buy hotplate the distributor threatened of declaring me a defaulter in the inspection. This is real example o[censored]nfair trade practices, kindly help me in getting the connection as early as possible.

8th December, 2009
To
The Customer Care,
Indian Oil,
Kolakta.

Dear Sir,

Re : Indane Domestic Gas Consumer No. T 1355 dated 5.9.1988.

I would like to bring to your kind notice that I am domestic consumer of Indane Gas since 5th September, 1988 having Consumer No. T 1355, SV No. 28795 under the Shah Distributors, 10C, A. T. M. Road, Kolkata – 700020, Code No. 99192810 and there after the Distributors has changed to Dilip Distributors, Flat 1, 2, Tarak Dutta Road, Kolkata – 700019 in 1991.

In the begining Dilip Distributors was giving satisfactory services, but recently from the last one and half years, I am facing lot of problems from this distributors such as :

(1) Supplying :- half empty cylinder,

(2) Cylinder :- filled with water and gas,

(3) Refuse to book the gas on the Consumer Book on one ground or the other and even after booking the gas on the Consumer Book, they have not supplied the gas and make vague entry on their Book as supplied.

(4) Behaviour of the employees are very rude and some times they shut down the sutter on the working hours on the ground, no cylinder is available.

My maid servant has to go several times to book the gas.

Inspite of warning to them that I will lodge the complaint against them to the authority, they have not bothered and now I have no alternative but to lodge a complaint with you.

You are, therefore, requested to look into the matter and mitigate my above mentioned problems.

Thanking you,
Yours faithfully,


( KISHORI LAL SAWHNEY )

I have a domestic LPG gas connection from IOC dealer M/s Dinesh Gas Agengy, Vigyan Nagar, Kota (Rajasthan) from last 12 years. My Gas No. 31379 in the name of Jagdish Chandra Gupta, 3/89 Ganesh Talab kota

We are facing problem every time to booking of Gas. All telephone numbers of above gas agnecy such as Land line[protected],[protected] and Mobile No. [protected] are not attend by Above gas agency. I have also complaint so many times to Mr. Sudhir Gupta, Area Sales Manager (IOC) about this problem but still no action. Every time we are booking our gas personnaly his shop.

So many times discussed with Owner of Dinesh Gas Agency as also angree type persons and misbehaved by him with me.

Regards
JAGDISH CHANDRA GUPTA
LPG Gas No. 31379

lindane — leaking gas from cylinder

gas connecation no 38064 in my name manoj kumar sharma R/O 101 partat khand vishwakarma nagar delhi 110095 have taken a new gas cylender but when it connect to gas stove then gas is leaking. pl. lodge my complain.

hi, i m living in jalandhar, sir i hav infermation of some army men r doing black daily 10 to 15 ceylanders, one is living in 57/1 hargobind nager behind sant valve, pathankot byepass jalandhar city, he is ex army man, hav a provison store in witch hav kerosin & lpg 24hars availeble, & he yransfer the lpg cel to celander in day time at 11am daily & creat smell to much, naibour hoor tens to blast, god knows whitch time exydent will come, if do u have athorty for action pls do it, i also send to much complaints agency holders hav hawkers suplying him, that is puneet ges, doaba ges service & 2, 3 more involved in this blacking work, thanks

lindane — delivery

my indane supplier is m/s anand, [protected]

they have fixed up one call centre [protected].

anand gas has made a rule that the gas will be booked after 15 days of the delivery. they supply after 25 days. their cc is always busy. our gas does not last for 40 days. puja days are ahead.

kindly speed up your supply.

i suppose booking after 15 days is a local rule.

kindly see. road side market is very strong. kindly install a tatkal/auction system.

thank you.

[protected]

lindane — Non - Delivery

New GAS connection was booked on dated 6/7/09 vide receipt no [protected] at Dwarka Indane Gas Services .
Inspite of repeated followups nither delivery has been made nor inspection of cooking range ( Hot Plate ) has been done by the gas agency for inspection Rs 150/- has been paid saparately vide receipt no 1149 dated 11/9/09 . .I was told many a time that gas agency person will come to inspect the cooking range( Hot Plate ) but no one turned up till date inspite my several personal visits to the agency .
Kindly look into the matter and get the connection asap
Thanks
renu chopra

lindane — about delivery

Honourable sir/madam phillaur me jo aapki indane ki agency hai usne hame tang-tang kar rakha hai. sir ji date dalwaye huye ko 25 din ho gaye lekin ab tak cylinder nahi mila aur agar hum cylinder lene jate hai toh woh kehte hai ki ajj gaddi nahi aai kal aana roj ka yahi bahana hota hai.inhone toh hamara khana bhi dushwar kar diya hai.jab hum office mee jata hai toh phir kehte hai aaj aapkeghar bhej denge. toh sir ji please please kuch kare sir hum to tang ho gaye inhe bolte bolte. sir ji yeh black me bhi cylinder bechte hai 550 rupaye me.sir ji jaise ki agar hame aaj gas mil jaye to phir date woh 22 din ke baad dalte hai aur sir bataiye ki jab gas milne me time lagega toh phir kya isme hamari galti hai.sir ji kirpya karke kuch kijiye sir inhe toh bolne ki bhi akal nhi bahuthi buri tarah bolte hai.jo iss agency ka maalik woh galat bolta hai .

Indane Gas — Exploitation by Distributor and Delivery boy

I am the customer of the Indane Gas (Welcome colony Anna naga west Ext.), My consumer No: 20838. I've used for the past 10 years, our distributor given a good service. because of summer my family members are out station, and also iam a running staff. at the time of delivery iam not able to receive gas. I informed the distributor and he told go and adjust the delivery boy and collect the gas. i came and spoke to the delivery boy and he said you please go i will deliver. At that time iam engaged in my work. So i hand over my cylinder to my neighborer's shop SRINIVASASTORES and i informed the owner the delivery boy will deliver (19.5.2011) still the cylinder was not delivered. kindly deliver or otherwise you please cancel my connection because of poor service rendered by you or your distributor i will go for my poor distributor, i purchased the connection in TATKAL scheme.

lindane — Delivery Services

Dear Consumer Complaint Forum,

I am Ashish Saxena has a Indane Gas connection no. 17911 through B.S. Gas Agency, Govindpuram, Ghaziabad.
I am facing severe problem of delivery of Gas cylinder, normally booking is done after 21 days on previous booking but after booking the agency is taking 3 weeks time in delivery. In total the Gas availability is in 42 days after the previous delivery. The gas is not of good quality as it is finishing very soon, I dont know what they are sabotaging with the cylinder.

The most panic situation is that when we ask to the delivery boy or agency about our cylinder delivery they simply deny for the availability but they offer cylinder in black money and for this they take INR 750.0 in comparison of nominal charges of INR 300.0.

This is a harassment which lot of people are facing but I am raising my voice. Kindly help us by stopping such nasty working methodology of these hawkers and agencies.

This is simply exploitation of normal public by these Government Frenchies.


Ashish Saxena
ashish.[protected]@gmail.com

lindane — NON-DELIVERY

I am consumer of KIRTI GAS AGENCY, Connection No.15679, Date of Booking:[protected]. Complaint No. [protected]. Non-delivery complaint

My customer No.21767 in Manimajra Gas Agency, SCO 821 NAC Manimajra Chandigarh. They give us a customer booking mobile No. as [protected] but we proceed all formalities of customer care numbers advice but ending he told sorry. Whenever the bell is ringing but not take response by manimajra Gas Agency staff. I am trying to contact last eight days but not got any result.
Thanks

My LPG distributor Shyama Gas Service, Hengerabari, Guwahati, is not making home delivery even after 26 days of booking, though their cart is delivering LPG at odd hours and higher prices, in my locality.
They donot have land phone and their cell-phones are making very very poor responses.

Hi,
What is new connection Procedure? This kind of question i asked Kiruba Agencies Chitlapakkam(Asthinapuram Near Chirompet) first they told Ration card Appling slip(Recipt from Family card section). Then i went with that slip, now they are telling we need Ration card, They are selling lot of cylinder in black) Pls take action and do the needful.

Kiruba Gas Agency - Chitlapakkam(Asthinapuram-Chirompet) - deficiency in service supply cylinder.

Sir,
Our LPG distributer is "North End Gas Centre, Prasadpur, 11No. Rail Gate, Barasat, West Bengal (Code:[protected]". We have two connections: Consumer Nos. NE6160 and NE-14525. The distributer follow no norms to supply LPG. I am giving few delivery dates against booking dates (given in brakets) for understanding: 19/05/07 (27/04/07), 04/07/07 (26/06/07), 29/08/07 (06/08/07), 08/10/07 (13/09/07), 15/11/07 (08/10/07) , 23/01/08 (24/12/07). The supply from the distributors in the surrounding area is found better. They always tell that the supply of LPG from IOL is irregular. A large section of people collect LPG from the delivery van without any prior booking, of course with extra money. The delivery van can not reach to door because of this. They do not supply LPG to door as per the booking serial. Rickshaw pullers of this area has got a source of income, they also collect LPG from the delivery van with extra money and supply to the consumer. It is very hard to get a LPG cylinder without expenditure of some extra money. Delivery person always demand tips. They are attentive who give tips. People like us are being ignored. Till date, they have not taken to door the weighing machine, even after several demand, what has made mandatory by IOL. In several occasions, we have received less amount of LPG. This is being sent for necessary action. Thanks a lot.

Yours truly,
Sanjoy Som

sir,
kiruba gas agency-chrompet working to be audited -

My LPG distributor Shyama Gas Service, Hengerabari, Guwahati, is not making home delivery even after booking, though their cart is delivering LPG at odd hours and higher prices, in my locality.
They donot have land phone and their cell-phones are making very very poor responses.

complent ka koi prabhaw nahi padata kyo ki ham sabha yek hai
paisha mil kar bat kar kha le ge jo karega sabha mafiyayo ko agency de diye hai
bol nahi sakte hai

I have come from guwahati to delhi with transfer voucher of indane gas. I am staying and working in central govt. I have approached M/S vidyasagar gas agency, RAMA MARKET, PITAMPURA, NEW DELHI of indane gas to issue me the connection on tv brought from guwahati. I submitted also all the requisite documents in this connection. But he is telling me that he does not have the book of "TRANSFER VOUCHER IN" and can not issue me the gas connection. I and my family are unable to eat regular meals since days due to it. kindly instruct the GAS AGENCY TO ISSUE ME MY ENTITLED GAS CONNECT ON TV BROUGHT FROM GUWAHATI. MY MOB NO. [protected]

I do not know whethere there is any possitive redressal proceedure to the
complaints posted here. However I am also posting a compalint in connection
with Indane Gas connection.

Consumer No. 23546, My Mob: [protected]
Gas Agency: Chand Gas, Nadakkavu, Kozhikode, Kerala. Ph:[protected]

I booked gas on 26.6.2008 and till date ie, 21.7.2008. They say that the person
who delivers gas in my area is on LEAVE and it will take some more time.
Then I asked for complaint book and they said if you complain, it may take
more time else gas will be delivered today. I wrote the compaint and took
the photograph of the compaint using my mobile. I am facing lot of difficulty
as my old age mother needs hot water most of the time. I took the empty
cylinder to the agency for replacement with filled one, but they say only home
delivary is permissible

I do not know whethere there is any possitive redressal proceedure to the
complaints posted here. However I am also posting a compalint in connection
with Indane Gas connection.

Consumer No. 23546, My Mob: [protected]
Gas Agency: Chand Gas, Nadakkavu, Kozhikode, Kerala. Ph:[protected]

I booked gas on 26.6.2008 and till date ie, 21.7.2008. They say that the person
who delivers gas in my area is on LEAVE and it will take some more time.
Then I asked for complaint book and they said if you complain, it may take
more time else gas will be delivered today. I wrote the compaint and took
the photograph of the compaint using my mobile. I am facing lot of difficulty
as my old age mother needs hot water most of the time. I took the empty
cylinder to the agency for replacement with filled one, but they say only home
delivary is permissible

I do not know whethere there is any possitive redressal proceedure to the
complaints posted here. However I am also posting a compalint in connection
with Indane Gas connection.

Consumer No. 23546, My Mob: [protected]
Gas Agency: Chand Gas, Nadakkavu, Kozhikode, Kerala. Ph:[protected]

I booked gas on 26.6.2008 and till date ie, 21.7.2008. They say that the person
who delivers gas in my area is on LEAVE and it will take some more time.
Then I asked for complaint book and they said if you complain, it may take
more time else gas will be delivered today. I wrote the compaint and took
the photograph of the compaint using my mobile. I am facing lot of difficulty
as my old age mother needs hot water most of the time. I took the empty
cylinder to the agency for replacement with filled one, but they say only home
delivary is permissible

INDANE LPG Cylinder — Irregular Supply of LPG cylinder

My Indane LPG cylinder supply is very irregular and althiugh I have a double cylinder yet I often run out of supply. My consumer details are as under.
Consumer no. R-1773
Dealer- Ramkrishna Gas Enterprise
Janta Market, Puratan Bazar
Kharagpur, West Bengal.

My contact number is[protected]

INDANE LPG Cylinder — Irregular supply of gas agency

We have consumer no 39982 in the name of Mathavan M, Paravai, Madurai-625402
Our booking area comes under Vigneswara enterprises
We book our gas on telephone[protected] during 1st week of Sep '08. But till date they didn't deliver gas cylinder to us.
We face this type of problum every time.
so i kindly request u to take immediate action to replace the cylinder

I have entry my name for the new connection of Indane Lpg gas in the Gas Agency : Citylite, Takiroad(Saroj Park), Barasat, 24 PGS(N), Westbengal on the 15th of October. My Entry no. is 663. But till now (21/11/2008)I have not received any letter for depositing money.

i totally agree with this complaint i have experienced the same situation

MY CONSUMER NO:1249 MOBILE:[protected]
GAS AGENCY:SONARPUR GAS SERVICE, HARIDHAN CHAKRABORTY SARANI, P.S.SONARPUR,
24 PARGANAS(SOUTH), KOLKATA- 700150.PH.[protected].
AFTER INTRODUCTION OF ON LINE BOOKING, I AM NOT GETTING MY SERVICE IN TIME.THE SERVICE MAN ON BEING ASKED REPLIES THAT NO REQUISITION SLIP HAS BEEN PROVIDED TO HIM.I BOOKED ON LINE ON 10.01.09.THE SERVICE MAN WHO CAME TO DELIVER CYLINDERS TODAY ON BEING ASKED REPLIED THAT BOOKINGS DTD. 14.1.09 ARE BEING DISTRIBUTED.EACH AND EVERYTIME I HAVE TO APPROACH BEFORE THEM FOR SERVICE.EVEN THEY DENIES PHONE CALLS.WHAT IS THE BENEFIT OF THIS ON LINE SERVICE? I AM FRUSTRATED.
D.MAITI.
18.1.09.

dear mene apko do bar email karke lpg complain ki hai to apki aur se muje koi customer setisfaction nahi mila hai to kya customer ki koi sunega ki nahi ya phir direct mumbai lpg gm ko mail karna padega apki aur se kuch setisfaction to mlna chahiye na ki apki complain pe karvai jarur hogi ya ye customer complain cell ka koi matlab thoda hai jo customer ko unke right na dila paye
thanking you
parmar hemang bharat bhai
ghodasar
ahmedabad
[protected]

I do not know whethere there is any possitive redressal proceedure to the
complaints posted here. However I am also posting a compalint in connection
with Indane Gas connection.

Consumer No. 19727, My Mob: [protected]
Gas Agency: Gummidipoondi[protected].

I booked gas on 21.1.2009 and till date ie, 23.2.2009, we have not received the cylinder. we have called the agency every week, they are telling us next friday you will get the cylinder, but 2 fridays already gone, again today i called up they are telling us next friday cylinder will come. sir we are having premission to use 2 cylinder per month basis, but we could not get one cylinder per month properly. sir i am heartfully telling we are very very...tired to get the cylinder from this agent.

And one more sir, they didn't not supply the cylinder on door delivery basis. if they confirmed cylinder delivery we have run to the Tea stall shop or some main departmental stores where they are keeping their cylinder supply vehicle from that place we have to collect the cylinder. PLS ADVICE US THIS IS THE PROCUDURE TO COLLECT THE CYLINDER PLS ? and also they are asking the Token, we transeferred the cylinder from Chitlappakkam to Gummidipundi for the month of Octoeber.But we are having the Indane gas cylinder book. PLS ADVICE THAT WE HAVE TO KEEP THE TOKEN and show to the cylinder supplier every time w hen we are getting the new cylinder from the agent?

Sir, we are getting very tried to get the cylinder. Sir, I am facing lot of difficulty as my 6 months baby, have to prepare milk and hot water every hour for my child and also iam having old mother, iam also working. Please treat this matter on top most priority basis.

Please sir if any mistake in my complaint pls don't take serious, because iam havine less english knowledge.

Thanks for your understanding sir.

Kindly do the needful.

Thanks sir.,

in dehradun satyasheel gas agency niranzanpur sahranpur road send home delivery in 20 days after booking and their staff misbehave with generally with everybody and ask them those document which they are not suppose to ask and harass the customer

To
The Area Sales Manager
LPG Division, IOC LTD.
Dorgapur Ao
Weat Bengal State Office

Sir
I Booked LPG refill on 02.04.2009 and regert to write that till today that the cylender has not been delivered. When ever I contacted vendor(Durgachak Gas Service(Code[protected], Shiv Villa, HPL Link road, P.O-Khanjanchak, Haldia, Purba Medinipur) his behavior was very rood.My consumer No.D-12200 Kindly look into the matter and arrange the delivery of LPG.
Thanking you
Suvadip Ghosh
Haldia Petrochemical Ltd.
Mobile [protected]

RESPECTED SIR,

With due respect i mr srikant pattnayk having gus connection indian oil co-rporation vide bearing consumer no-17310 and orginal voucher no-711810.
While i m booked my new connection the vendor issued the voucher in the name of Bijaya chandra satapathy and c/o srikant pattnayak, aurobinda nagar-2nd lane.House no-9 berhampur, dist-Ganjam orissa
when i was complain for the said nuisance of the vendor the authority of agency assured me that with in 6 month we will provide u in your name now take this book and we will provide u refill gus till than converson of your name. it is your kind information that i got the c/o book on[protected] but unfortunately 3 year passed already the agency cannot able to provide the new book and last 2 months stopped the refill the gus of my book. so i want to know that is it the knowledge of higher authority. whenever i want to about my converson matter that the agency behavior like as burbler and threatened me to complain to ioc chairman no body can do any thing against me.

in fact i dont know who is Bijaya ch satapathy and why the agency will done this type of nuisance . several type of complain i was lodged already. This my grievance to u please solve this proble m bz i m leaving miserable condition for only fuel. The same agency is pressed me to take cylinder on black piece. It is for your necessary information that the my agency name is ...

BERHAMPUR INDIAN SERVICE, CODE -8902307 NOW SHIFTED AT NEAR DIG BUNGLOW, SV VOUCHER NO IS -711810, CONSUMER NO IS-17310.
Now i m waiting for your quick positive response as soon as possible than i will grateful to you

with thanks...Srikant pattnayak (Advocate)
Aurobinda nagar-2nd lane
house no-9
at/po- brahmapur, dist-Ganjam, Odisha
mobile-[protected]
email- [protected]@rediffmail.com

My LPG distributor Maruti Gas Service New Agra ( licence no. MJ 7101) is not making home delivery even after 16 days of booking, (booked on 13/.07/2007)
They don, t replying us on his land line phone regarding the progress.

kindly make assure him the delivery timely to me.
thanks.

Rajneesh kr. Yadav

I MANOJ KUMAR AGRAWAL OF RESS OF KALAHANDI DIST OF JUNAGARH OF ORISSA VIDE CONSUMER NUM LS614REGEAT LY SAY THAT IN JUNAGARH THE DEALER NAMED[LANKESWARI INDANCE GAS] WAS NOT SUPPLY LPG TO COSTUMER ONLY DOING BLACK MARKETING IN JUNAGARH THERE R SO MANY BLAKR &SOLD LPG [protected]@600.00 THIS IG FOR UR KIND INFORMATITON &TAKE NESSERY ACTION

THANKING YOU

Indane Gas — DENY BOOKING AFTER 21 DAYS OF SUPPLY AND IRREGULAR SUPPLY

I have complaint against Bhangar Sub Gas Office of Rajarhat Indane Gas Supply, Dist-North 24 Parganas, West Bengal. .He always delivers gas after 10 to 15 days from the date of booking and when asked he says there is short supply from the company.This time I have booked on 7/8/2009 in my card. Every time I have to give telephone reminder several times for supply the same. My Coonection no.is 6312 .He had not supplied gas to me till date
Moreover the booking office deny to book after 21 days of supply of cylender.

Sir,
I am Tirthankar Dholey, Resident at Vill+PO- baligori.P.S- tarakeswar .Hooghly (W.B). Our LPG distributer is Gas &Novelties.171/b, G.T Road(Baiiavpur) Serampur, hooghly, West Bengal (Code:[protected]".at Tarakeswar here on parmanent Distributer. Gas &Novelties sub office .We have two connections: Consumer Nos. TG2687(Ajit kr Dholey) and TG2578(Jitendra nath Dholey). The distributer follow no norms to supply LPG. I am giving few delivery dates against booking dates (given in brakets) for understanding: 21/04/09 (31/03/09), 03/06/09 (09/05/09), 15/07/09 (19/06/09), 02/09/09 (31/07/09), . The supply from the distributors in the surrounding area is found better. They always tell that the supply of LPG from IOL is irregular. A large section of people collect LPG from the delivery van without any prior booking, of course with extra money. The delivery van can not reach to door because of this. They do not supply LPG to door as per the booking serial. Rickshaw pullers of this area has got a source of income, they also collect LPG from the delivery van with extra money and supply to the consumer. It is very hard to get a LPG cylinder without expenditure of some extra money. Delivery person always demand tips. They are attentive who give tips. People like us are being ignored. Till date, they have not taken to door the weighing machine, even after several demand, what has made mandatory by IOL. In several occasions, we have received less amount of LPG. This is being sent for necessary action& repiay to me .Thanks a lot.

Yours truly,
Tirthankar Dholey

My Gas Agency Hari Singh Gas Service, Kirari, Nangloi, Delhi, Phone No. 25476333, 25470333, 25475333
and my consumer no. 28810A. they are no deliver and not pick the phone calls.

i am very angree with us...

plz... go action for this distributor and intimated on my mail id on [protected]@hotmail.com

Sir
My consumer no is:16891
My LPG distributor Nethaji agency(dist;code[protected]sap118409)is not making home delivery
even after 2 months of booking, (booking date;30/07/2009), last delivery date(11/07/2009), even they are not at all responding properly. The delivery boys are not willing to make home delivery. That's why I have compelled to place the cylinder to some shops daily on the road side. If the delivery van not coming again taking cylinder to home. I request you Please take necessary action for deliver in time and for home delivery.
Thanking you.

K. Solomon,
Mithras, Mithraniketan p.o.,
Vellanad, Trivandrum,
Kerala - 695543.

I am registered with IOC dealer namely Satyam Gas Agency, Dewas Road, Indore. It is really nightmare to do gas booking through phone. They never pick the phoen rather on one occssion I have personally visited the outlet. I was shocked to note that all the receivers were put off. It is horrible to deal with them.
Behaviour of their staff is so shabby and rude that no educated person would like to talk to them. The owner of agency is having political back ground so they are not bothered for general public

Sir this is more in nature of query. My distributors are M L Bose enterprise of Raja Dinendra Street at Kolkata. They are telling us that the booking can be done after 15 days from the date of previous supply. Thereafter they say that the rule is to deliver it after 21 days from the date of previous supply.
Though the delivery invariably takes 23-26 days.
My query is
Do Indane is following this policy or is it a practise of M L Bose Enterprise.
Do any other distributors share this experience.

dear sir
we have kirti gas service and gulabi bagh gas service. the consumer numbers are 1) 14208 ( named manoj gupta[protected]named o.p.gupta[protected]named v.k gupta). we had booked the gas on 25.11.09 but not yet recieved the gas. both gas services have done this leniency in the past also we are very much harassed mentally and need your help to look in to this matter. kindly take the needed action immediately.


v.k gupta

gondwana gas agency raipur c.g the supply of cylender after 20 days and more from the date of booking
generaly cylender empty with in 20 dayas kindely inform to you i hope that after this massage supply may be regularly

thankyou

Sir
My consumer no is:K 8547
My LPG distributor "BEST FLAME" (dist;code[protected]is not making delivery
even after 48 days of booking, (booking date;09/11/2009), I request you Please take necessary action for deliver in time .
Thanking you.

SHARADINDU CHANDRA,
KANKNAIL, CHHATNI, BURDWAN
WEST BENGAL
MOBILE-[protected]

-customer service No. 1686
-refill supplier : varsha gas service, bhoipura, hatkeshwar circle road, ahmedabad -gujarat.
-complaint lodged to: Mr. phagre - concerned officer - lpg del. section (IOC - Indane gas - Ahmedabad Tel. No.[protected] reg. delay in delivery of refilled domestic lpg cylinder on 03.02.2010 at 4.450 PM, said that 15 days will take after booking.
-excluding booking date & delivery date (2 days) 21 days to be gapped + 15 days = 23 + 15 = totally 38 days will take time for delivery of refilled cyl. between one refilled cyl. to another cyl.

-I don't know what type of policy is maintained by ruling party of Petroleum Ministry of Govt. of Inida and it is not justifiable for period of 38 days of delivery taking place to simple 4 members family consumption of refilled lpg cylinder.

In fact, normal case (no hot water for bathing purpose used) one refilled lpg cylinder comes hardly for 21 - 23 days ONLY for FOUR MEMBERS SIMPLE FAMILY (as per family planning of Govt. of India policy).

It means the policy adopted by existing petroleum ministry indirectly encourage / force the customer to go for black marketing to get refilled lpg cylinder on higher prices (by giving bribery to delivery man / black marketers).

This is not only my grievance but also other customers of Indane service (VARSHA GAS SERVICE) of IOC, Ahmedabad.

For information and take suitable action to speed up quick delivery because Pipe line gas services already implemented in Ahmedabad in some areas and what happened to those cancelled connections of LPG of Indane.

MUDALIAR VAITHIANATHAN S.
23/265, VRUNDAVAN APPT.,
NEAR: HATKESHWAR CIRCLE,
AHMEDABAD - 380 026.
CELL:[protected].
03.02.2010.

My co.no:5659{ in my wife's name}.
Shoba Gas, Nungambakkam, Chennai.

For the last six months the delivery date given is not kept at all.Every time some excuse or impolite answering from them.For example we booked on !st of Feb for the gas.10 days time was given.When asked today ie 10th Feb, the answer as usual Sat/Mon only.This we are experiencing for the last six months for your reminder.Can something be done in this regard.
Thank you
A.N.Raju

My co.no:5659{ in my wife's name}.
Shoba Gas, Nungambakkam, Chennai.

For the last six months the delivery date given is not kept at all.Every time some excuse or impolite answering from them.For example we booked on !st of Feb for the gas.10 days time was given.When asked today ie 10th Feb, the answer as usual Sat/Mon only.This we are experiencing for the last six months for your reminder.Can something be done in this regard.
Thank you
A.N.Raju

dear sir,
my dealear m/s Rajmen gas at girdharnagar shahibaug, is not treating customer property, they are not delivery lpg gas cilinders at and not giving lpg at office site at due date
kartik

Indane Gas — irregularity of supplying gas &not giving proper bill

dear sir,
maa charchika gas agency of banki ,cuttack,odissa is not supplying gas properly.it does not provide proper bill to the consumers.plz take action on it soon.

Dear Sir,
my service provider is Gujarat State Civil Supplies Corporation Ltd but i m very sorry to say that they did not single time issued me to refile within 30 days from registration above. now where we go to complain why dose not any officer interfere. my service no is 14694-H. please do some positive results.

I AM A CONSUMER OF indane GAS AGENCY GUJRAL GAS AGENCIES KINGSWAYS JABALPUR CANTT CODE-169913(M.P). MY CONSUMER NUMBER IS 24457 BY THE NAME OF MR.RANDHEER KUMAR . I HAVE BOOKED FOR A SUPPLY OF REFILE CYLINDER ON DATED 29/04/2010. AT THE OF TIME BOOKING THEY INFORMED ME THAT IT WOULD TAKE 10 DAYS. TILL TODAY 24/5/2010 GAS IS NOT SUPPLIED TO ME.THE STAFF ALSO NOT TAKE ACTION PLEASE DO SOMTHING.

My LPG distributor gujral gas service jabalpur is not making home delivery even after 17 days of booking, (booked on 24/.06/2010) .they do same in last month 29 days late delivery .they always make late in delivery .i have only one cyllinder how can i manage.please do some action.
my connection no is 24457 bilhari jabalpur mp

kindly make assure him the delivery timely to me.
thanks.

My Gas Agency NITAL INDANE GAS AGENCY, HARIJ DI.PATA, AREA OFFICE AHMEDABAD IOC LTD, WHOSE DISTRIBUTORS PHONE NO.[protected],
and my consumer no. 108. they are no deliver and not pick the phone calls.

I am very dis-satisfied this Gas Distributor

plz... go action for this distributor and intimated on my mail id on [protected]@indiatimes.com, m-[protected]

Sir,

I am having LPG connection with Quilon Gas, Agencies Kollam, Kerala. Sir, I am very much difficult to get the cylinder from the above agency in time. I have booked for gas cyliner on 6th September 2010 bu till date[protected] they have not supplied the cylinder. My consumer no. is 15692 and the booking no. is 11683. Sir, Kindly arrange to take necessary action for supply of cyliner in time.

With regards,

Soman

respected sir,
i am very sorry to say that now a days indane delivery service(capt.rakesh gas service mohali road mathura(u.p)) shows an frustrating irregular response towards sending refill cylinders in time. They send the refill cylinders after 35 days of booking and said that we should book the another cylinder after 25 days of DELIVERY DATE . now please tell us how one person can manage with that . this is my HUMBLE REQUEST to you to take an strict and urgent action towards this.
THANK YOU


YOURS FAITHFULL CUSTOMER
ADITYA

INDANE-Parth Gas Agency — Irregular supply of refill cylinder

I am residing in Gandhinagar,Gujarat. I am having connection at Parth Gas Agancy for many years. I am not receving the LPG domestic cylinder since 40 days.Eventhough there is a reduction in LPG Customer due to pipeline of gas we are not getting the LPG cylinder. So kindly do the needful. My connection no is 2349.
M/S PARTH GAS AGANCY,
SECTOR-28,GANDHINAGAR,GUJARAT
[protected]

My [protected]@yahoo.com

I regret to inform you that I have booked a gas cylinder in my agency "PRATHANA GAS AGENCY", Moovarsampet, Nangallur, Chennai - 91, Agency Code- 1068 on 24th January 2011. But till now they have not delivered the gas cylinder. When I went in person, I was shell shocked to note that they have not even generated the bill and I was forced to take the gas cylinder in auto for which I spent money from my pocket as there is no no adequate man power in that Agency. Further, they are saying that the next booking will be registered only after 21 days from the date of curent booking. But to my knowledge, IOC has already cancelled that rule some time back.

Kindly instruct them not to adhere that 21 days gap of booking rule. Also advise them to deliver the gas in time and not to make the consumer to come and collect the gas cylinder from their Agency.

Thanking you in anticipation of your prompt response and necessary action in the aforesaid matter

Regards
A Resident of Nanganallur

IOC — indane gas

dear sir
my gas con. bassi gas services .Last month, I had booked a cyllinder, . My consumer number is . B 6773 Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please .

Indane Gas — irregular supply(not as per booking serial)

I am regularly booking gas at distributor's counter.But it is found/noticed that my gas is not delibered as per my booking serial .Even delibery of gas is made after my visit to concerened distributor's office(every time) viz 19.11.10, 10.01.11, 17.02.11, 25.03.11(not yet delibered though today i had visited the office and make my request for regular supply). They even donot attain phone calls.
I am customer of this indane gas since 1987 with double gas cylinder.
details are -
CONSUMER NO :- AN 2023

DISTRIBUTER THE ANNAPURNA
ADDRESS:- APCAR GARDEN, ASANSOL 713304

CODE NO 3901055d
you are requested to verify the reason for delay schudle and take proper corrective action.
MAHUA ROY
UPPER CHELLIDANGA,ASANSOL
PH;-[protected], [protected]

INDANE LPG Cylinder — Irregular Supply of Gas Cylinder

Last 28 years+ we are using LPG Gas, home delivery but for the last one year, we are facing problem to get the booked cylinder even after reminding them to deliver the cylinder in time. Now for the last one month we are trying to get our booked cylinder but no response fron the shop(Golden Gas Service, Shop #233, Palam Vyapar Kendra, Palam Vihar, GURGAON-122017(HR)Shop #233, Palam Vyapar Kendra, Palam Vihar, GURGAON-122017(HR))

Here We are submitting the complain for your prompt action. Hope you will do needful.
Thanks for the cooperation.

Mrs. C. Michael
T-57/58, New Palam Vihar,
Gurgaon-122017
Cust#209

sir,
i have booked an lpg gas cylinder on 05/04/2011 with RECIEPT No. 1430 at ARUNIT INDIAN DISTRIBUTOR, D.B. road SAHARSA, Bihar, Phone Number of the agency is[protected], 226528 which is not making the home dliveries of gas cylinder even after 46 days of booking the gas cylinder which is very irresponsible.
even the phone numbers which were mentioned above are not working properly and i am just not getting any response from the agency in this regard. i kindly request you to take some serious action in this regard so that not only me but all the people of our locality get relief from this problem.
Prof. B.P. Agrawal
Retired University Prof.
Department of Philosophy
B.N. Mandal University
Consumer Number= JG421

Am a regular Costumer of Indian Oil LPG gas.
This to inform you that, the srevice in our area is not proper and there is unwanted response from the supplier.

The problem is :
I have booked the gas cyclinder on 7th may 2011 (saturday) through sms service.

I got the message from the supplier on 17th may 2011 (Tuesady) at 20:10:24 pm. that, Your cylinder will be delivered shortly.

but, after some days, On 20th may 2011 (Friday) on 15:11:22pm that, I got a message that -
Your Cylinder has been delivered against your refill.

(Details i got from the supplier tp my phone : Booking number : 202463 ; Cash Memo : 1942
My costumer number : S.RAMAMOORTHY - 9830 My phone number : [protected])

Still today, i dint get the cylinder to my home. I called them and asked about this problem, they are saying that,

"THEY CANT COME TO OUR AREA FOR 1 CYLINDER ONLY FOR YOU. THEY OLD HARSHLY THAT, THEY WILL COME ONLY WHEN MINIMUM OF 20 CYLINDER IS TO DELIVERED".

I CALLED THEM TODAY ABOUT THIS MATTER, THEY TOLD THAT, THERE IS NO VENDORS FOR OUR AREA SO, THEY TOLD TO COME AND TAKE THE CYLINDER ON OUR OWN. ORELSE THEY WILL DELIVER THE CYLINDER NEXT WEEK.
BUT, I DONT HAVE CYLINDER IN MY HOME .

So, i kindly request you to take action against this issue.

Here are the details of the supplier :
Mr. Babu
TUCS
Venkatapuram,
Ambattur, Chennai-600053

Our LPG distributor is SRIDHAR GAS AGENCY, ALANDUR, CHENNAI.For the past 7 months there is no proper delivery of cylinders. They take more than 1 month for delivering cylinder that too after so many calls to the agency and to the person who brings cylinder here. Last month that is on 17.05.2011 I booked for cylinder thro the new booking method and on 21.05.2011 i got the message in my mobile " "Dear Indane customer, against your refill booking ..., cash memo ... is generated and cylinder shall be delivered shortly. But till today 14.06.2011 I didnot get cylinder. On 02.06.2011 I rang to the agency they said bill is ready and u will get the cylinder today. But they didnt. Last week i.e.. on 10.06.2011 they says i have not yet booked the cylinder. If i want i have to rebook again and I can get it within three days. I am totally frusturated.

Sir
I Booked LPG refill on 13.07.2011 and regert to write that till today that the cylender has not been delivered. When ever I contacted vendor(SRI D.S.Agencies Gas Service(Code[protected], NO-10, Head post office street, Stuart pet, Arakkonam-631001.vellore dist, Tamil nadu) her behavior was very worest response.My consumer No.DS-13519 Kindly look into the matter and arrange the delivery of LPG.(Last or previous booking date on 9767/[protected] but deliveried on[protected] days) please kindly make assure him the delivery timely to me.
thanks.

A.M.KANNAN

Hi,

I dont know which is the best way of complaining about the IOC Dealer.

I tried the Telephone numbers printed on the oppiste side of the Cash Receipt, which either didnt work or no one will lift it.

My LPG Distributor is Sri Saila Gas Agencies, Miyapur, Hyderabad.

Lot of complaints abount this dealer.

If we book a cylender today, we will getting the information that the Cylinder is booked but, cash receipt is generated after a week's time and from there he will take a week or 10 days to deliver the cylinder.

Even after many requests and complaints with the delaer, nothing is happening.

I have seen many complaints about this dealer, but i didnt see any action against it.

I would like to complain about this. please let me know a right channel for this

I would be available at [protected]@yahoo.com

Thanks in advance,

Regards,

Ram

SHOBHA GAS AGENCY NUNGAMBAKKAM — GAS BOOKED ON 21-10-2011

DEAR SIR,

WE HAVE BOOKED FOR CYLINDER ON[protected] IN SHOBA GAS AGENCIES AT NUNGAMBAKKAM CHENNAI-34 FIRST THEY HAVE TOLD IT WILL COME IN 20 DAYS AFTER 22ND DAY WE HAVE GIVEN SO MANY CALLS BUT THERE IS NO RESPONCE NO BODY HAS TOOKED THE PHONE. WE HAVE GONE PERSONALY THEY TOLD WITHIN A WEEK IT WILL COME. TODAY[protected] WE HAVE GONE DIRECTLY SECOND TIME MORNING 10.00 AM TO THERE OFFICE THEY SAID COMPUTER IS NOT WORKING AFTER SHOUTING WITH THEM THEY SAID WHAT EVERY YOU WANT YOU CAN DO AND THEY SPOKEN IN A VERY BAD MANNERS EVEN THOUGH SENIOR OFFICER AND CLERS ALSO THEY ASK ME TO GET OUT OF THE OFFICE AND SHOUTED TO ME. THEN THEY TOLD IT WILL TAKE ANOTHER ONE WEEK FOR OUR BOOKING TO DELIVER. THAT ALSO THEY HAVE NOT CONFIRED ME. PLEASE TAKE IMMEDIATE ACTION ON THIS AGENCY AND MAKE TO DELIVERY OUR CYLINDER IMMEDIATELY.

SATHYANARAYANAN.N
[protected]

Dear sir,
I am a domestic LPG customer of Indian oil. My gas distributer is Ennar Gas Service, Hyderabad-500062. Customer No. is 03932.
I have submitted Adhar card copy and Savings bank pass book copy to this gas agency on[protected]. The same day Adhaar card copy and domestic gas customer card copy also submitted to the bank. The LPG was billed on[protected] .Bill No.[protected].of Rs.1024.50. Subsidy has not reached the bank as on date. When I contacted bank they referred me to Ennar Gas. Ennar gas service has told me to contact IOC. I have tried several times phone no. [protected]. Always this phone is engaged.
Please advise M/S. Ennar Gas Service to arrange the LPG subsidy at the earliest.
Thanking you,
M.V.Gopalakrishna Karnavar

Indane — taking extra money other than the bill amount

we get our gas from our gas agency, some man used to come with cylinders and give us the new and get the bill payed.he gets extra amont from demandingly saying it is mandatory, the gas bill shows Rs.614/- whereas he got Rs.650 from us.

BOOKING GAS ON 03-FEB-2015, BUT NOT ARRIVED

CONS. NO-[protected](26355) NAME-ANIL KUMAR SO RAM KUMAR ADDRESS- K-87 BHAGAT SINGH PARK, NEW DELHI-110042 MOBIL NO-[protected]

NOT DELIVERED

Sir i book my cylinder 10-aug-2014 consumer number 4071 refrance number 200953 still not delivered cylinder

Wrong amount charge

My cash memo no. [protected] of amuont 554.5/- booking no 617016 but delivary man ratan modak get rs 580/- cash from me

booking of new connection

dear sir
i preshonaly visited with Raj Traders Gas company for booking of new gas connection. than complend registerd HPCL employees contect no. [protected] but told him cylinder shortage there is no booking
pl. tell me where i go for booking of new hp gas connection...

Niranjan kumar
[protected]

I am LPG gas consumer, I deal with M/s Santi gas (Delhi Najafgarh) service who are the distibutor of my area, my problem is after booking they have not supply the gas home delivery. Some time i go to the gas godam sales man tell no stock here. Presentely i book the gas 10 January 2008, today is 22 january, no cylender reach at my home. I request you please solve my problem.

My consumer No. is - 12391

santi Gas office ph No.[protected]
[protected]
Gas Godam Mr. Ganesh-[protected]


Anand Singh Rana
NCPGR
Ministry of science and Technology
Govt. India
New Delhi-63

I am LPG gas consumer, I deal with M/s Santi gas (Delhi Najafgarh) service who are the distibutor of my area, my problem is after booking they have not supply the gas home delivery. Some time i go to the gas godam sales man tell no stock here. Presentely i book the gas 10 January 2008, today is 22 january, no cylender reach at my home. I request you please solve my problem.

My consumer No. is - 12391

santi Gas office ph No.[protected]
[protected]
Gas Godam Mr. Ganesh-[protected]


Anand Singh Rana
NCPGR
Ministry of science and Technology
Govt. India
New Delhi-63

I am a LPG gas consumer, I deal with M/s HARI SINGH Gas service who are the distributor of my area, pH. 25470333, 25476333, 25180333,25186333. My consumer no is 26577 My problem is when we call for gas booking to the given telephone nos. of the dealer the number hardly reponse and all the lines are busy for whole day and some times we continuously try for a week time and could get our call matured there after. If the gas had booked the delivery clerk give time for Ten to Fifteen days for refiled cylinder delivery. In this prosess we got gas within 32 days after booking. when i m in utter surprised then my service porovider ignor my request for early refilling the cylinder. Now please tell us where the consumer stand in India. Can I hope any solution of this problem.
Please do the needful and u r coorporation in this regard is highly apriciated.

Thanks
My consumer No. is 36577

Manoj Kumar (cylinder is on my fathers name Sh. Madan Lal )

I am a LPG gas consumer, I deal with M/s Alok Gas Service, Najafgard who are the distributor of my area, pH. 25324604. My consumer no is 14333 My problem is when we call for gas booking to the given telephone nos. of the dealer the number hardly reponse and all the lines are busy for whole day and some times we continuously try for a week time and could get our call matured there after. I was booked on 1.2.2008 but gas are not received upto date.
Thanks
My consumer No. is 14333, 154A, Ambedkar Place, Baprola Vihar

Dear Sir,

I am consumer of Ashu Gas service, rajouri Garden, new Delhi.

NO BODY PICKING PHONE CALLS,Always used to go his shop when 1pm to 2.pm lunch time no body reday to talk. They shut the doors. I will appriciate if you give us any other phone call number and e mail . 99% pepople is harrsed by the agency. The girs sitting always busy with personal phone calls


sudesh kumar

Hi my name is vivek and i am really upset about the Gas Booking of indane. Now the things are going out from our hands and goverment has to take the serious steps to solve this probelm. I have Booked my Connection No:- 3024 One month later through phone line. Now when i called up and asked the supplier( Masudpur, New Delhi) he completey disagree to provide me the gas. he said that do what ever you want to do i am not going to give you the gas. It's really pathetic for us, when you are ready to pay and nobody is here to listen us.

I am LPG gas consumer, I deal with M/s Santi gas (Delhi Najafgarh) service who are the distibutor of my area, my problem is after booking they have not supply the gas home delivery. Some time i go to the gas godam sales man tell no stock here. Presentely i book the gas 10 January 2008, today is 22 january, no cylender reach at my home. I request you please solve my problem.

My consumer No. is - 14874 & 15931

Shekawat Gas Agency office ph No.[protected]

am LPG gas consumer, I deal with M/s Amrit enterprises(Delhi yamuna vihar ) service who are the distibutor of my area, my problem is after booking they have not supply the gas home delivery. Some time i go to the gas godam sales man tell no stock here.

They never pick the phone when i visit there phones were ringing and nobody is picking the phone. when i asked why are you not picking the phone they said it always ringing what we can do .

When we complaint they said what we can do.
Please look into this

consumer id is 30664

Dear Sir,

I am consumer of Ashu Gas service, rajouri Garden, new Delhi.

NO BODY PICKING PHONE CALLS,Always used to go his shop when 1pm to 2.pm lunch time no body ready to talk. They shut the doors. I will appriciate if you give us any other phone call number and e mail . 99% pepople is harrsed by the agency. The girls sitting always busy with personal phone calls. the girls siiting their will closed her ears with cotton. plzz help us.

neev...

Indian Oil Corporation is having no control over the distributors. they are earning the money by way of blackmarketing and supplying to business organisations in contravention of ioc rules.

dear officer ,
i am the consumer of sengar gas service
delar of (indain gas ) 93-c g.t. road kalyanpur ,
kanpur uttar pradesh .
the agency owner has balck markaeting of
consumers sylinder aur consumer ko sylinder
provide nahi karte hain after the due of 21 day
the agency owner give them to consumer oonther
21 day so i request to you please be quik do the
some thing for my self thank you.

I am LPG gas consumer, I deal with M/s GIAN GAS SERVICE, DORAHA, DISTT. LUDHIANA, PUNJAB service who are the distibutor of my area, my problem is after booking they have not supply the gas home delivery. Some time i go to the gas godam sales man tell no stock here. I hear someone they sale a gas cylender with black of Rs.50-100. So please do a against action of this dealer

thanks
from : pankaj mohindra
m.[protected]

I am a LPG gas consumer, I deal with M/s North Howrah Gas Agency service who are the distributor of my area, My problem is when we call for gas booking to the given telephone nos. of the dealer the number hardly reponse, some times we continuously try for a week time and could get our call matured there after, As i am servicesholder it is not possible on my part to physically visit their odice and get a number.

Secondally they does not take any booking before 21 days from the date of delivery of last cylinder hence how it is possible to continue with a same cyclinder for more then 35-40 days. Although i am holding 2 cylinder but no use of it.

So please treat the mtter seriously.
My consumer No. is 19790 with North Howrah indane Gas Agency

I am a LPG Gas consumer, I deal with' Balasore Gas Agency', Saheed Park Market Building, Cinema Bazar, Balasore ( Orissa) whose distribution code is 89020456 . A phone number i.e.[protected] given by the said Agency for telephonic booking . But when I call for Gas booking to this number, they never pick the phone . So each time I bound to go their shop for booking .
Today also I had gone to their shop after failing telephonic booking and saw a boy sitting there was busy with his personal phone call and nearby phone was ringing once and again . I complained and after a long argument he booked my number and after 10 days Gas can be delivered to me if available . He also abused me and said ' do what ever you want to do, I am not bound to answer you ' .
Each time, I am suffering this type of problems by this dealer and having a single cylinder, I am bound to depend upon hotel for my family . They are not issuing me double cylinder and harashing me to supply Gas in timely .Secondly they does not take any booking before 21 days from the date of delivery of last cylinder hence how it is possible to continue with a same cyclinder for more then 35-40 days.
In this situation, what can I do ? So please treat the mtter seriously and oblige .
Prativa Panda
Consumer No. - B-27002
Gopalgaon,
Balasore
Mob: [protected]

I am a LPG consumer No SF 1504 With Seba fuel, Chowdhury Para Nimta, Dist -24 Parganas (North) Distributer's Code No. 99193131
I booked a filled sylnder on[protected] but till date and time they did not supply . They never supply regularly because their Van pullers sell the filled sylnder to others without booking at high prices .It is their every month feature, my Blue book is the record that they make dely in supply every month.
Please look into the matter.
Tapan Kumar Basu. 3/3, M.B. Road. Belgharia, Kolkata - 700056
Consumer No -SF 1504
Phone : +[protected]Kolkata)

I am a LPG consumer No SF 1504 With Seba fuel, Chowdhury Para Nimta, Dist -24 Parganas (North) Kolkata -700049 (Indane)
I booked a filled sylnder on[protected] but till date and time they did not supply . They never supply regularly because their Van pullers sell the filled sylnder to others without booking at high prices .It is their every month feature, my Blue book is the record that they make dely in supply every month.
Please look into the matter.
Tapan Kumar Basu. 3/3, M.B. Road. Belgharia, Kolkata - 700056
Consumer No -SF 1504
Phone : +[protected]Kolkata)

I am LPG gas consumer, I deal with M/s sarvatra gas (brahma nagar, kanpur ph.[protected] service who are the distibutor of my area. no response on telephone, poor delivery.

My consumer No. is - 30200
vinod trivedi
107/142, jawahar nagar,
kanpur
ph-[protected]

M/s. sarvatra gas services, brahma nagar, kanpur[protected]

I am Abhimanyu a LPG consumer No 03542 With Rama Indane Gas Agency, Sec.21c, Faridabad, Haryana (Indane)
I booked a filled sylnder on[protected] but till date and time they did not supply . i m very disappoint to see that particular service.

i assist and i request you please provide me LPG slender as soon as possible
also this is to inform you that i m very tense about this because today is 11 th day of date of booking so please shoot my problem at your end.

I am consumer of Citizen Gas, Alaknanada. I am trying to call the phone since a week but I am getting phone busy all or no service on phone.
I don't know whether agency changed the phone number or not. If he changed than agency has the responsibility to update the consumers.
I am totally agree with all above complaints that agency persons are not responding properly.

LPG gas booking — No Response from the dealer

I have recently [censored]ed my residence from Nanaganallur to Anakkaputher (near pammal).My Indange gas dealer for the Anakkaputher is Ms.Vijaykumar agencies.
i am trying to reach the distributer over phone for the Cylinder refilling there is no response from the distributer for the past 4 days.I am not able to locate the alternate contact number through the website also.

I may have to take half a day leave and visit the Vijayakumar gas agencies for refilling.I am wondering why this kind of response from the gas agencies.

we were talking about the developement of communication technology, but still there are people dosnt bother about the customer needs.

LPG — Non -response to telephone calls for booking

We have been trying to contact M/s.Rose Flames, Ernakulam for the last two weeks for booking gas (refill) in their numbers 2102040, 2102041 and 2102042. The phone is either engaged and when ringing no body is attending. We know that 11th to 14th Sep were holidays for them. Today also I tried to contact them in the above numbers but no response.
Please help us
N.D.Nandakumar,
Iyyattil House,
40/413, Layam Road, Ernakulam (Consumer No.4052)

Dealers Telephone hardly response
I am a LPG gas consumer, I deal with M/s North Howrah Gas Distributors who are the distributor of my area, My problem is when we call for gas booking to the given telephone nos. of the dealer the number hardly reponse, some times we continuously try for a week time and could get our call matured there after, We also tried several time Customer cell service No. of Indian Oil Corpn. of Jaipur, that is also found unanswered. Can I hope any solution of this problem.

My consumer No. is 402

Warm regards
Manish Agarwal
[protected]

I am a customer with sarvatra gas agency brimha nagar kanpur. My connection no. is 40023. I got my cylinder booked as serial no. 131 dated 25-Sept. 2008, but till date i could not get the gas delivered. Almost daily I see a long queue for the cylinder, it means the system of home delivery is totally failed at this agency, and more over a large no. of people in the queue do not get the cylinder and they have to go back and come on the next day in the queue. So it is my humble request to the concerning authority to solve this problem at his earliest so that the people who can not manage time to queue, may also get gas properly.
Thanking you in anticipation.
RB Tiwari
Flat-202
109/3A nehru nagar kanpur
m-[protected]

Date: 15/Oct/08
I am Samir paul s/o Mrs. Anjali paul. I booked our gas on 13th Sep.2008. but still we have not received the gas. several times i requested our deales M/s. Cantonment Gas supply, Vide ph. no. 25793329. but noboady response to our request since last one month.

you are requested to take action against this dealers as soon as possible.

our Consumer No. is. 226349

Thanks and regards,
Samir Paul
for Anjali Paul
[protected]

Dear sir/madom

I have booked for new connection in Feb 2008 in BHARTHANA GAS AGENCY, at BHARTHANA (UP). A No. is given me i.e. 664. I have confirmed many times but no response. Still today new connection did not porvided and said that new connections are not issued by INDANE GAS CO.
Kindly take action for this.
Neeraj Kumar Shakya
Kalyan Nagar,
BHARTHANA
Distt. - ETAWAH (UP)
Mob. No. +91 [protected]

dear sir my complen is anybody not picup the phone there, all phones line is bigi at a time,

phone on is - [protected], [protected], [protected],

more phone line is here but not pi cup the phone,

pls action imdtly,


ANUSUYA PARSAD BHATT

D-287, QUTUB VIHAR PHASE-II GOYALA DAERIY,

NEW DELHI-110071 (PHONE NO-[protected])

dear sir
I m regular custmor o[censored]r company but in my area I fell difficulty in obtaining lpg gas. this connection is on the name of my mother which id is -SKI-4359 & adress is gov. hospital neorhiya bazar jaunpur- 222128. my area distributer is KAILASH INDANE RAMNAGAR JAUNPUR which id is SAP-205926 .this distributer asks me 330 rupees for 1 lpg cylander though I have card & also dont provide me home delivery . His mob No.[protected]

So I request plz provide me guidance about this matter
waiting ur hopeful respnce
Your`s faithfully
Manoj mahadeva
govt, hospital neorhiya bazar
jaunpur up india mob no-[protected]

Indane Gas LPG — No response to telephone booking

Dear Sir,

when we try to book our lpg cylinder by telephone, the telephone lines are always busy. is there any option to book the LPG online.

Kindly reply asap.

Plz help.

my contact is #[protected]

My problem is when we call for gas booking to the given telephone nos. of the dealer the number hardly response, some times we continuously try for a week time and could get our call matured there after, As i am servicesholder it is not possible on my part to physically visit their odice and get a number.Noone picks up the phone we have already applied for gas pipe line because of this problem.

Secondally they do not take any booking before 21 days from the date of delivery of last cylinder hence how it is possible to continue with a same cyclinder for more then 35-40 days. Although i am holding 2 cylinder but no use of it.
our gas agency name is

JAI JAVAN JAI KISAN IN DWARKA SECTOR 7 NEW DELHI
PHONE NO IS[protected]

LPG — No response booking from internet

My cannection no. 9252 i book refill cylinder from internet on 6th october booking no. is 362511
but no responce after 15th october
I contect to my dealer ASHWANI ENTERPRISES her answer we not reciving booking order from internet you order place from massege

I have been calling the M/s Kasna Gas Service in Alpha II, Greater Noida for the last four days to book for gas refill, but no one picks up thhe phone nos. I hope that strict action should be taken against such vendors.

My consumer No. is 9720, after one month, i have again booked on 03 Oct 2009, today is 29.10.2009.
But still is pending the home delivery at my home 107/56, Jawahar nagar, kanpur-12, kindly may be delivered as early as possible with thanks

I am LPG gas consumer, I deals with M/s Venus Gas agency Malerkotla road Dhuri, who is the distributor of my area and the code of distributor is[protected].. my problem is that they are not booking my gas from the date of[protected].and Not giving me rifiill cylinder..plz give me the solution of my problem.


Consumer No. is - 8916
Date:[protected] Smt. Urmila Garg #2A/193,
Janta Nagar, Near Gurukul
Convent School, Dhuri (SNG)
Mobile :-[protected], [protected]

I am having a Gas connection in the name of my son Rakesh Kumar Singh with the Bindu Shakati Indane Gas Service, Nedermet, Secunderabad. I changed my residence in the same locality of Dr. A S Rao Nagar at Brindavan Colony. I went to the above named supplier with ID and address proof and requested them to record change in address but they refused to record the change on the plea that they do not supply Gas in the particular building where I shifted, although they said that they are supplying Gas in Brinda Van Colony. When I said if you are supplying Gas in the Brindavan Colony, why you can not supply in my building which just at the entrance and not at the outskirt of Brindavan Colony, they got irritated and said you and ask other residents of the Apartment and let them know whether any body is getting gas supply from them. It was very ridiculous. I being a new tenant in the Apartment, it was very difficult to go to each of the 20 occupants whther they are getting supply from the named supplier. When I showed my inability, they very bluntly said to take transfer of connection and search for another supplier in the locality. I felt harassed and returned back. My simple request is that when the said supplier is supplying gas in my colony why they will decide to choose a particular apartment not to supply Gas their. Is it possible that I go to each and evry occupant to ask whether some one gets supply from this supplier. Is it not lethargic on the part of the supplier to entrust this job to me instead of making their on verification?
I, therefore, request that the supplier be made to supply Gas at Jyothi Paradise Apartment, Flat No. 502 at Brindavan Colony., A S Rao Nagar and they should be asked to record change of address. Needless to mention that they should be penalised suitably for inflicting such harassment.

I had booked my cylinder to JHANSI GAS SERVICE, JHANSI delaer tel no. [protected], connection no. JT12464 name G. Subramaniam on 18/12/2009, on the date 26/12, 30/12 & 4/1 i had reminder give to Jhansi office but no response given to myself, but when i directly approch to Miss Pinky at Jhansi office on 08/1/2009, she told me that your cylinder had been delivered on 30/12/2009.

according to myself that they are making the delivery in black, if i dint get the same in day or two i will move to consumer office .

S, .mahesh
[protected]
[protected]

sarwatra gas agency/indane lpg gas — no delivery of refill gas

Company name-SARWATRA GAS AGENCY,Kanpur
Consumer no- A24876
Name- Gangadhar Ramchandani
111/A/334 Asok nagar
Kanpur U.P.
Mobile no-[protected]

Sir,
I booked through SMS for gas refil on 27 th Nov.2009.,and got booking no 1.
I again made a complain to u on 17 th dec 2009 that i hav not recieved gas and from indane gas i recieved a message that u r looking after this . my feedback no was 17155.
ITs been 23 rd of january2010. around 2 month from booking and till now i hav not recieved gas refill.
When i go to the agency they misbehave and not answer properly.I dont understand i[censored] cant favour the consumer please shut down your site and let us suffer , atleast i will not make any hope from u..
Please let me know what i should do. , as agency is selling in black the gas refill.
If booking no 1 has not yet taken under considration then what was happening for others.

I will be pleased i[censored] answer my query.
Thank you.

I am a LPG consumer No SFT 8150 With Seba fuel, Chowdhury Para Nimta, Dist -24 Parganas (North) Distributer's Code No. 99193131
I am trying to call the phone[protected] &[protected]since a week but I am getting phone busy all or no service on phone.
Some time the phone is ringed but they did not pick the phone I don't know whether agency changed the phone number or not. If he changed than agency has the responsibility to update the consumers.
I am totally agree with all above complaints that agency persons are not responding properly. They never supply regularly because their Van pullers sell the filled cylnder to others without booking at high prices .It is their every month feature
Please look into the matter.
Brojendra kr dutta, Durganagar, Kolkata - 700065
Consumer No -SFT 8150
Phone : +91 [protected] (Kolkata)

sir
i want distibuter ship soron dist...kanshiram nagar etah in up

tell me my no...[protected] and email...imran.[protected]@gmail.com

I have been trying to book my gas cylinder over phone to VIJAYKUMAR AGENCIES, POZHICHALUR for the past 3 days, but couldn't do. Whenever I try the phone call it says subscriber is busy please try after some time and also sometimes bell is ringing but no one picks up the phone. The following are the phone numbers I tried several times each day.

[protected] [protected]


I kindly request the concerned authority to take immediate action in this regard is highly appreciated.

A. KIRUBAINATHAN
CUSTOMER NO.55275

i, m santosh kumar r/o 2/93 khichripur delhi-91
i m consumer of khichripur dixit gas service my cusumer no is 49089 and my mobile no is [protected], my khichripur pur dixit gas agency according computer record my silender was booked at 1/1/11 and supplied my home on dt 2/1/11 but i have shocked because i have not booked my silender and not got any silender to till 12/01/2011 and when i went to agency for book my silender than this event come in my sight that my silender booked automatically and delivered than agency get me delivered slip record on paper slip and said me that i shoud meet to gas godown distibutor and i went for meet to distibutor his name is jagatpal. he talk me very abusly rudely threat me so i requesting to LPG deparment that i hope u take this matter on a personal lavel and take action very for agency and distibutor jagat pal

Indane Gas — No response from dealer

Anupama Gas at Trmulgherry, Secunderabad, Ph No.[protected] &[protected] does not answer the phone when we want to book refill.They just keep the phone aside entire day.You may also try from your end to test this. Pl take action in the interest of customers.
GS Deepak
SC No.222800

Sub: Complaint Regarding the negligance

Respected Sir,

I have a domestic LPG connection No 4082 in the name of Rajinder Kaur issued by M/s Venus Gas Agencies, Dhuri. I booked a refill on dated 09/04/2011 the cylinder No. 408159 was delivered on 16/04/11 that was took into the kitchen for cooking on 21/04/11 The Cylinder had a leakage, about which I lodged a complaint to the concerned agency, the complaint was attended on next day, but without fruitful result. I again sent a telephonic message to Sh. Pawan Kumar, who did not attended me properly, saying the I had a confusion, there is no leakage . When I tried to lit the gas stove, it started to give smell, immediately I switched off the stove, again I informed about the leakage They ignored it, without considering the consequences The cylinder is continuously leaking while fitted with regulator in off position also. No body is bothered about the leakage and the consequences there off. Hence I have kept the cylinder outside in Open in my house Despite complaining 4 times nobody bothered to solve the problem, you can imagine the problems in cooking food without LPG. Lest there should not be any kind of mis-happening. I am unable to prepare food on gas.

Hence your good self are requested to look into the matter, and advise the concerned supplier.

Thanking you in anticipation,


Yours truly,


Riju Sharma
D/o Rajinder kaur

Hi,

Please put your comments at http://www.facebook.com/grahok.bondhu to fight against SEBA FUEL to stop their fraud activity.

Thanks

delay in delivery of gas cylinders

Dear sir This is from customer no 63662/ booked on middle may 2014 Status shows delivery date on june 3.06.2014 till not received please do the needful

DELIVERY PROBLEM

My CONSUMER NO IS 7091, I BOOKED MY GAS 12NOV 2014, BOOKING REFRENCE NO IS 214689 After 2 days 14 NOV 2014 I GOT A MASSAGE YOUR CYLENDR DELIVERD, BUT CYLENDER NOT DELIVERD TO ME...

Non-receipt of subsidy amount

I received one gas cylinder on 20/11/2014 vide cash memo No.[protected] and paid Rs.965/- . But regret to inform you that the subsidy amount is not received. Kindly into the matter.

Indane LPG Gas — Behaviour

Do you give special training yo your staff to bahave rudly with customers?

I have a connection from Prem Gas Agency (Hari Nagar) and within last 2 yrs I always took an off from office to book my gas. They hardly pick up any call and if any, they behave so rudly and use rough languages or bad words.

The service which they are providing is really pathetic and I think even the company doesn't care about this. They are indirectly forcing us to buy the things in black or they are doing black marketing with the help of company. Its just a governmental decision to open a shop other wise they can run it from home also.

My self Biplob Dey (C/O, Mirra Appartment, Ground Floor -"GB", 50.B.B.Sengupta Road, Behala Chowrasta (West), Kolkata). My Indane Gas consumer number is 46013 with Indane LPG Dealer M/S. Gas &Gadgets, Manton, Behala, Kolkata-34. When I am trying to contract with them over phone for further cooking gas delivery but nobody pickup the phone, unfortunately my family facing problem.




I request appropriate remedial action against this.

What is the process of online booking of my LPG at Gas & Gadget, Manton, Behela, Kolkata. Because I try several times over phone but not any response on the phone.

Is you have the provision online booking of LPG. If yes, please give the mail address - If no | give me the phone No. for booking of LPG at your (Gas & Gadget, Manton, Behela, Kolkata ) booking office.

I need one new gas pipe set for connecting to my cylinder regulator to my gas oven, request Manton lpg office to respond to my query and deliver me one new gas pipe to my following address, Tapas Guhamajumdar, address 3/A, Nalapukur lane, post office Behala, kolkata 700034, Mobile [protected], my email id is [protected]@gmail.com,

This is to inform you that Indane has services in Faridabad (Rainbow Gas Service) is in doldrums and is not giving proper services to the customers.It is an ongoing issue for years. They do not book the cylinder in time. They do not pick up the phone and in case if they pick up the phone the lady over there is very rude and harsh. she does not seem the understand the importance of one's problem.
The Area Manager Mr. Maurya is not cooperative and he does not take care of the issues at all. he does not pick up his phone even.

Sometimes the GAS Agency gives less GAS and does not weigh the cylinder and the cooking gas is finished before 15 days.


My consumer number is R-14049 Springfield Faridabad.I do not have a cylinder and if necessary action could be taken to send a gas cylinder to me would be appreciated.

I would appreciate if this issue is taken care of as soon as possible.

Indane/Cooking Gas — replacement of leakage cylinder

Cylinder on delevery was found to be leaking.Inspite of repeated complain they have not turned up to replace the deffective one.Its already 6 days passed.the service is very bad and arrogant of nature.They are refusing to give the complaint no.

distributer-m/sgruhasobha gas service.
code_89070018

Diesel Supply — MEASUREMENT FAULTY

Sir,
Today{26.10.2009] around 1 p.m.I have paid Rs.500/- (Rupees Five Hundred) for filling Diesel for the Vehicle TN O7 P 6262 at the Petrol & Diesel Bunk in the name and style of GOPALAKRISHNA SERVICE STATION at the interjunction of Thirumalai Pillai Road and Gopathy Narayana Road [opp] Vani Mahal, Thiagaraya Nagar, Chennai-600017. [Ph.[protected] & 42023357]. The Fuel pump did not, either show Rs.500/- or 14.30 Litres when diesel filling was completed. This was strongly objected by me and one Mr. Balu, who was incharge then, had informed me that the reading of the fuel pump was out of order and however, the measurement was correct. It was funny. How can the customer could believe that the measurement was correct while the scale was not functioning. This is a kind of cheating the customers and suitable action is warranted.

Bill No.50690, dated: 26.10.2009.

Qty: 14.30 Litres at the rate of Rs.34.98. Total amount Rs.500.21

Respected Sir/Madam

I had bookrd my cylinder on 4 Jan 2008, at Arth gas agency,Customer no: 3176
A-204 Kartik complex, mahendra mill Road, kalol, Gandhinager, gujarat But still till date(5/2/08 )we have not receive booked culinder, The owner of Arth gas saying stll take too much time. What do i request to you please help us
Thanks,

Tribhuvan Rajput
Agency Address: Arth Gas Agency
Opp. Gayatri Mandir,
Kalol, gandhinager
Gujarat
Ph:[protected]
(M) [protected]

I am a consumer of Indane gas. Consumer No.33535.
Agency : Gauri Enterprises, Palam, New Delhi Phone : 25363464.
I have booked LPG refilling on 1260 on 25.01.2008 with booking No.41 and against i booked on 1260 on 31.01.2008 with booking nO.53.
Agency's phone numbers are always busy or they donot want receive the calls.
Again, i have booked for refilling on 04.02.2008 personally.
Still I am waiting for re-filling.

L L Satyanarayana
WZ-25 B, Palam Village
New Delhi - 110 045

Dear Sirs,

Is there any on line booking of LPG Domestic Gas Booking.
If available, please let me know through my e-mail.

Thanking you,

N. Ramachandran

I AM CONSUMER OF INDIAN GAS, CONSUMER NO. GS-36127, I HAVE BOOK MY CYLENDER ON TELEPHONE NO.1260 ON DATED 22.05.2008 & PERSONALLY VISIT GAS AGENCY VIDE NAME GAYATRI GAS SERVICE, THEY MISBEHAVE WITH ME AND TOLD THAT MR. MULI DEVRA WILL BE SUPPLY YOUR GAS CYLENDER & FINALLY THEY DELIVERED ME CYLENDER ON DATED 01.03.2008, ONCE AGAIN I HAVE BOOKD MY CYLENDER FOR 2ND CYLENDER ON DATED 10.03.2008 AT THE ABOVE HELP LINE NOUMBER VIDE BOOKING REFERENCE NO.58 BUT TILL DAY I HAVE NO RECEIVED ANY RESPONCE FROM GAYATRI GAS SERVICE, I HAVE MAILED AREA MANAGER MR. SATESH TIKOO ON DATED 18.03.2008, BUT I THINK MR. TIKOO IS EMPLOYEE OF THE GAYATRI GAS SERVICE, I ASK ME FOR MY FAMILY SIZE, AND HE OBLIGE ME FOR SUPPLY OF GAS CYLENDER FOR INDIAN GOVERNMENT. HE WILL NOT ANY ACTION WITH GAYATRI GAS SERVICE AINST MISBEHAVE WITH ME, M/S GAYATRI GAS SERVICE ARE SUPPLY THE GAS CYLENDER IN BLACK-MARKETING, & NEITHER THE GAS CYLENDER IS 14.20 KGS IN, IF I COMPLAINT & ASK FOR AUTHENTIC WEIGH-SCALE FOR CONFIRMATION OF THE GAS WEIGHTMENT, THEY ARE MISBHEAVE WITH ME & MY FAMILY

Indane LPG — phone is not getting

I am one of the Indane LPG consumer. I am not able to contact M/S Gauri Enterprises, the dealer at palam colony, New Delhi since last one week. Telephone Nos.[protected]/25363157/25363818 are not attending or constantly engaged. Request intervene and if any change in the number may please be intimated.

Indane LPG — Unable to contact

Sri Rama Agency (LPG) is located at Ramamurthy Nagar, Bangalore. The following are the contact numbers of the agency made available to the consumers[protected], 25654560, 25654553, 65378398 and 41144619. But unfortunately these numbers are always engaged whenever contacted. I visited the agency in person and to my dismay found that all recievers were deliberately placed on the table instead of placing them on the phone. I questioned the operator there and got the reply that a call was in waiting. I was there for about 15 minutes but nobody answered the waiting calls. I looked at the board for contact numbers of the customer complaint cell of Indian oil but they were not available. The contact numbers of the concerned sales officer was also not available. This is being deliberately done to prevent consumers from registering for LPG refills. Will the concerned authorities look into the same and ensure that the telephones are kept working.

Indane Gas — Not able to contact

Sir,
My connection number is 5676 (Anantapur-AP). I was trying for the last two days to book a cylinder. I could not contact your dealer. The given phone is either ENGAGED or NO RESPONSE. I am facing a lot of trouble. Pl try to solve the problem.

Yours
A.SREERAMULU

DEAR SIR,
I AM INDANE GAS CUSTOMER .I HAD BOOKED INDANE LPG GAS CYLINDER ON 27 NOVEMBER 2008 WITH YOUR DISTRIBUTOR M/S H N GAS, MANDORE ROAD, JODHPUR RAJ.
BUT THE CYLINDER COULD NOT REACHED TO ME AND THEY ARE SAYING THAT YOU WILL GET CYLINDER AFTER 25 DAYS .PL.TAKE SERIOUS LOOK AT THIS PROBLEMS MOBILE NO IS [protected]AND MY CONSUMER NO IS 19717

Our consu No is 15835 dist is BRIGHT GAS SERVICE opp civil hospital, opp gate # 5 ASARWA AHMEDABAD 380016 IN RETAIL INVOICE EMERGENCY NO ARE GIVEN WRONG OR OLD NO .

nO IS [protected], [protected], 25469138

dear sir may i know what is refill booking time and after booking what is officiyal time to deliver cylinder to customer ? we are geting after 8 or 10 days and they said due to less supply, Is it true ? and we faced problem our regulator is leckage and for that bill is required for replacment ? our consu no is 15835 and dist is BRIGHT GAS SERVICE opp civil hospital opp gate # 5 asarwa, ahmedabad 380016

Myself', Sadhan chandra bhagat was having gas connection in Sri sangameshwar gas agency and it transfer to Siliguri on 26.09.2008.but till no i have not got connection for that i want to confirm with above agency and Severel time i have rung up following ph no but nobody lifting the Phone.
phone no:[protected]

Sir, I am an Indane Gas consumer. My consumer no. is 36251 which is in the name of my father Sh. Mohan Ram. My Gas supplier is Hari Singh Gas Agency - contact nos. 25476333 / 25470333 both the numbers are not contactable. It is very difficult to get through to these numbers. And in case if we get any number by chance... no body picks up the phone.. it goes continuosly ringing. And the worst part of it when we complaint of the same. People sitting over their say... dial 1260 if you are not getting the line over here. I tried it many a times, booked the gas through 1260 and waited for 2 weeks but the gas did'nt come. When I went their again they said we have not received any booking from your side. I am booking it today and the gas will reach to you after one week. And we are not left with any other way other than to purchase the gas in black, which is very costly

Sir, I am very much desperate. It is very difficult to visit gas agency on and off.

Sir, please look into the matter and do the needful.

Gayatri Gas Agency — Employees misbehaving with the customers

Sir my name is Madhu & i want to tell you that the employees of Gayatri Gas Agency are not doing their duties properly, most of the time they sit idle & dont pick up the phone of the customers & when customers come to them & ask them then they dont talk properly.So i request you to Kindly take some action against this.

Indane Gas Lpg — Non delivery of refill

my Consumer no. PG-50076

I am a Indane consumer under agency Puneet Gas Rohini, Delhi

I had booked LPG on phone no.1260 on[protected] but till time I have not received the refilling. I have trying from the last three days to contact on the Gas agency phone but i am unable to contact the agency and it is continuously getting engaged and i am not in a position to visit the agency for booking.

It is my request also to get the gas delivered immediately..

tks,
Rita Gupta

mere naam mukesh h mane 8 month ke lagbhag 2nd cylinder book karaaya tha abhi tak mujhe nahi mila vha jane per vo mujse badtmiji se baat karte h mera serial n. ms 211497 h agency ka naam mata sheetle gas service sec 14 gurgaon h kya ye mera adhikar nahi h vo mujhse thik se baat kare ? Mukesh

I am a customer of Indane gas registered with the Pyare Lal and sons gas agency karol bagh. I had booked my gas through 1260 on 5.3.2010. My consumer no. is 13380. Booking no as informed on phone at the time of booking was 8. I have not received the refilled cylender yet after laps of almost 6 days. Ultimately I had to go to the agency to book the gas personally where I was told that my booking has not been registered. Why it is so. Why the consumer being made to suffer? On the other hand agency do not pick the phone after it has been advertised that the booking will be accepted through internet of sms only.Though I have been assured by the agency employees that they will pick the phone in future, but its a herculian task to get conneted through phone with the gas agency.
This system need to be streamlined.

Indane Gas Lpg — booked LPG Indane

My Consumer no. RG-12081

I am a Indane consumer under agency Rathwa Gas Agency ,ilorapark , Vadodara Gujarat.Ph:[protected]

I have booked LPG on phone no.[protected] on[protected] at 11.am and given a booking no.12081 but till time I have not received the refilling& have not received on Date-14/10/2010 the refilling I have trying from the last three days to contact on the Gas agency phone no.[protected]but i am unable to contact the agency and it is continuously getting engaged and i am not in a position to visit the agency for booking.

It is my request also to get the gas delivered immediately and also give me another number of Rathwa Gas Agency ,ilorapark , Vadodara Gujarat.Ph:[protected]
to atleast ask the status of the booking.

Thanks ,
Sushilaben Thakkar
consumer No-RG 12081
61/560 ; Paradise Apartment , Laxminagar- Vadodara- Gujarat-390023

I BOOKED MY GAS ON 11.11.2010 AT GANESH GAS, KARNGALPAADI.BUNTS HOSTEL ROAD., AFTER 15 DAYS...I ASKED THE AGENT ...THEY TOLD ME, WE ARE DELIVERED THE GAS ...THEY ADVISED TO BOOK ANOTHER CYLINDER... BUT I WAS NOT AGREED FOR...THE SHOCKING THING IS THE TRUCK GUYS ARE DELIVERING MY GAS TO OTHERS FOR MORE AMOUNT OF MONEY. TILL NOW I WAS NOT RECIEVED ANY CYLINDER ...?PLEASE HELP IN THE MATTER.I HOPE YOU DO THE NEEDFUL...THANKS...HARISHCHANDRA SHETTY

The Arjun Enterprises, Munirka, New Delhi is one of the worst Gas Agency. First of all they keep the phone cradle down to avoid attending the phone calls from morning 9.45 A.m. to 10.30 A.m. Secondly most of the time they remain without stock to supply. One who books the cylinder earlier never gets in time. But the person who books later is issued first. The persons well known to them are issued on a priority basis why there is no check in such type of supply. They take a weeks time to supply the cylinder. They supply according to their wishes. Please do the survey and help the irritated customers in this way. Please take severe action against such staff members of Arjun Enterprises, Munirka, New Delhi.

Re. : Complaints on "Indane Gas Agency"
Hi,

I Ram Prakash Srivastava [Ex. Army personnel] have transferred my gas from Kanpur to Guwahati, though I had a Gas connection of Bharat gas from Kanpur on my name but now I shifted at Guwahati and submitted my termination voucher at 'Prag Jyoti' G.S. Road, Last Gate, Dispur, Guwahati [ASSAM] of Indane Gas Agency after a long period of harresment they accept my termination voucher but yet not giving me the gas connection to me although I gave them all necessary document to them with my present address proof. They are asking to come tomarrow than again tomarrow this process is going on from last 15days. I aslo visited their Head Office at Bamunimaidan, Guwahati regarding this problem but not get the solid reponse from them too. Now what shound I do further.
With regard,
Ram Prakash Srivastava [Ex. Army]
House No. 05, Naharani Path, Last Gate,
Dispur, Guwahati-6 [ASSAM] Mob. [protected] / [protected].

im a indanoil gas congumer maharajganj gas service up conection no 8218 my problem is your service agency not book gas phone call his no [protected] we call but non risive phone.

im a indanoil gas congumer ranvir enterprises gas service up conection no 1644 my problem is your service agency not book gas phone call his no[protected], 26038994, 26025034 we call but non risive phone.

Dear Sir,
I'm Indane customer since 2007. Initially I was connected with Vinay Indane, Aurangabad. But in last month I got transfered to Gurgaon (Haryana) from Aurangabad (Maharastra). I have collected transfer document form Vinay Indane.
Today I went to Sheetal Mata Indane office with following documents:
1) Transfer documents from earlier agency
2) My ID proof - Driving License
3) Address Proof - Given on offical letterhead by company (Maruti Suzuki India Limited) where I'm working
4) 5 passport size photograph

But agency person rejected my proposal as he required rent agreement instead company letterhead address proof.

Please reply me what is required by rule ?
And why company like Maruti Suzuki's letterhead is not valid ?

Waiting for reply

Thanks and Regards
Dnyaneshwar N. Shelke
Conumer number. - 006112 (earlier no.)
Mobile no.- [protected]

I am Indane LPG Coustmer with Veena Indane enterprises, IVRI Road Bareilly .
and my booking no . is vg 1343 .i have booked a refil cylinder on 2.2.2010 . 21 days are going to end from booking and i haven't got a cylinder yet.
Date-23.2.2010

lindane — regarding service

dear sir,
I have booked my gas to my dealer(mr Kalipada) atleast 30 days before from today .But he is saying from that day that due to strike of their company he is not given me the gas. But I cant understand where is strike.I am also paying Rs. 350 . per cillinder which is to much for me but till now Iam not getting my service.This problem is not new its freaquent problem.Please tell me what can I do at present.

Distributo Name:- Sub dealers name:- Myself:-

Bharat mata gas service Mr. kalipada roy Tilak sardar
bhakhra hut, [protected] anger beria po-nahazari
p.s- bishnu pur bishnu pur, south 24 parganas
dist-24 parganas consumer no- 5668
WEST BENGAL ph.no-[protected]
[protected] / 3
code-9199046

Indane Gas — lack of service

TO WHOM MAY IT CONCERN

CONSUMER NAME & ADDRESS:OM PARKASH 632/18 OM NAGAR KHANDSA ROAD,GURGAON

DISTRIBUTOR NAME & CODE: RAGHU GAS SERVICE, 33
[protected]

CONSUMER NO.-9820

Dear sir/madam
Its been 2 months i booked my gas at rahgu gas service. But i didnt have my gas cylinder yet. Its always delaying in service and at agency they gives only excuses.
my humble request to you to take any strict action against them as its not the first complaint against them,
Thank you and hope the satisfactory result out will be soon,

Indane Gas Cylinder — Not Delivery of gas since more than 23 days of booking

Myself Rajalakshmi customer of M/s Anand enterprises, bhim nagar, Gurgaon, Haryana. Our customer no is 31680A.

I am very sorry to inform you that the service of the above said agency is extremely poor. First of all after booking they do not deliver for more than 15 days. Every time we need to call to agency for follow up for more than 10 days. Again they do not deliver.

They could not give me any proper responceand also they told me that indane not gave us proper load.

On the other hand is selling the cylinder of Rs 500/- on that person who does not have the official connection to all.

Kindly try to help me by permenant solution.

with regardes,
v.rajalakshmi

Gas Cylinder/Indane gas — Non delivery of gas cylinder

I have booked the gas cylinder at Radhakrishna Gas Agency, Near Jagtap Chowk, Wanowarie, Pune on 18 Aug 2008.

Till date the cylinder has not been delivered. The booking is done through SMS.

My Name is RAVI SHANKER, I AM one of consumer of INDANE GAS, My consumer No. is 14790, our Area DEALER IS CHANDERKALA GAS AGENCY-G-138-DILSHAD COLONY GROUND FLOOR-DELHI. I have booked gas, but I feel sorry to inform you till today I have not received cylinder. In our location, we always facing problem in delay in delivery of cylinders not only me all people staying here and fed up with delay in cylinder delivery. Our Area Agent is supplying the cylinder after 1 month(from the date
of booking) but here they are supplying HP Cylinders on black, when we need we are getting HP Cylinder on black basis after paying Rs.500/- . How it is possible, if there is shortage of cylinder for booking peoples, how we are getting on black basis. So you are requested to take earliest action & oblige

Indane Gas — Leat Dilevry

When ever phone booking no proper respos. when booked prosnali no proper booking
Date of Delivery De Assoerd

Indane Gas — non delivery of indane gas cylinder consumer no. 31038 with Freedom Gas Service

Sir ,
My consumer no. 31038 with Freedom Gas Service Loni Ghaziabad UP.
I have booked gas on dated 20th January 2010 on telephone no. 1260 and [protected]. Till date 03.02.2010, I have not received gas cylinder. I am in need of gas cylinder. So, I humbly request to kindly supply gas cylinder.

Indane seems to be suffering from this malaise all over India!

Sir,
I am consumer of Indane Gas. I booked my Gas cylinder under consumer no. 2658 on 10.08.2010 with Bhumika Gas Service, Khanna nagar, near Ram Park Loni Ghaziabad.
I have also requested on dated 12.08.2010, 20.08.2010 and 23.08.2010 doing SMS on mobile no. [protected], [protected] and [protected] of Bhumika Gas Service to make arrangement to deliver gas cylinder at my residence.
I have no gas to cook food for my children since 08.08.2010 and till now 24.08.2010 no one has come to deliver gas cylinder at my residence and no arrangement has been made by Bhumika Gas Service to deliver gas cylinder at my residence.
I have been bound to give my children fast food which is not suitable for them.
I once again requested to all of you to instruct Mr. Vivek Deshwal mobile [protected] of Bhumika Gas Service to make arrangement for delivery of gas cylinder at my residence, so that i can manage food for my children.
I was earlier consumer of Freedom Gas Service, Loni Ghaziabad with consumer no. 31038
My address is Lakshmi Narayan, D-12/15, Ankur Vihar, DLF, Loni Ghaziabad.

late delivery and very poor system.

It is true that the hockers of the gas agencies delivers the cylinders after stealing the fare amount of LPG to the cunsumers.

It is true that the hockers of the gas agencies delivers the cylinders after stealing the fare amount ofr LPG. ane more problem i face that distributors are not co-operative and phone no. of gas agencies are always busy OR if working no body pick up the phone so consumer are unable to book their gas on time

I M. Tarun Kumar (M-[protected]) From New Delhi, Lodging A Complaint Against M/S Sunder Shayam Enterprises, A1B/20 DDA Market, Janakpuri, New Delhi –58 (Ioc Code No.[protected] On Behalf Of Mr.Ashok Kumar, RZ-D-124, New Janki Puri, New Delhi -59. M/S Sunder Shayam Enterprises Does Accept The Booking Of LPG Refill Request or if they are booking the Cylinder, they delivered the Cylinder after 20-25 days. My Last booking on[protected] Booking no. 2633 but we not received the Cylinder till yet. Their Gas booking no. ([protected], [protected]) also does'n work at the time of booking a gas cylinder and every time I have found it engaged if working no body pick up the phone so consumer are unable to book their gas on time.

It Is Therefore Requested Kindly Take Necessary Action In This Regard Immediately.

Thanks

Tarun Kumar, New Delhi.

Dear Sirs, My consumer number with Indane gas, Burari branch is 28401 which is in the name of Puran Singh. I had booked gas on December 26, 2008 over phone and reminded the concerned person of the agency on January 3, 2009 who told me that gas has already been booked on December 26, 2008 and would be delivered on January 5, 2009. Now when I spoke to the concerned person today i.e. on January 7, 2009, he told me that gas was never booked in my name and has to be booked again. I would like to inform you that I have now again booked my gas with your agency but would like you to take appropriate action against the improper way of working of your employees in Burari branch of your company. At the same time I would like you to inform me the reason as why these things happen and what actions have you taken to resolve the issue. regards, Puran Singh (Consumer No. 28401

Dear Sirs, My consumer number with Indane gas, Burari branch is 28401 which is in the name of Puran Singh. I had booked gas on December 26, 2008 over phone and reminded the concerned person of the agency on January 3, 2009 who told me that gas has already been booked on December 26, 2008 and would be delivered on January 5, 2009. Now when I spoke to the concerned person today i.e. on January 7, 2009, he told me that gas was never booked in my name and has to be booked again. I would like to inform you that I have now again booked my gas with your agency but would like you to take appropriate action against the improper way of working of your employees in Burari branch of your company. At the same time I would like you to inform me the reason as why these things happen and what actions have you taken to resolve the issue. regards, Puran Singh (Consumer No. 28401

contact no. [protected]

INDANE LPG DOMESTIC (IOC) — PROBLEM IN TELEPHONE BOOKING

AH023315 IS MY CONSUMER NO. WITH LPG DEALER AUTO HOUSE 10 HAMIDIA ROAD BHOPAL.
THE TELEPHONE NUMBERS 2744565 & 4259149 (AS MENTIONED IN THEIR LATEST BILL) ARE PURPOSELY KEPT OUT OF ORDER. THIS IS TOTAL HARRASMENT FOR CONSUMER. PLZ LOOK INTO THE MATTER SO THAT BOOKING FOR REFILL CAN BE DONE FROM TELEPHONE.
ANUPAM SHRIVASTAVA
H NO. AM-27 INDUS CITY
NISHATPURA
BHOPAL 462 010
PHONE [protected]

I am a client of Agarwal Indane Gas dealership located in Kadma, Jamshedpur. My consumer No is :AE 4597. On July 7th 09 two persons from the dealership have visited our house saying that they want to inspect our gas connection, stove, cylinder location etc.After inspection they gave a bill for Rs. 40/- which I had to pay. They said that they are doing this inspection as per the directive from IOC and showed a notification issued by the dealer but not by IOC.They also said that they do this inspection every two years.But even though I have been a client of Agarwal Indane for the last 28 years No inspection of this sort ever took place and there is no notation also to this effect in my consumer card / book. I would like to know from you if the above inspection is done as per your directive or it is done purely as per the wishes of thye dealer and if the chrges are correct.

LPG — telephone engaged always 100%

Sir, I am an Indane LPG subscriber at Bokaro Steel City Sector- IV F. Agency: Samarjit Gas.

They always keep the receiver of the telephone aside in spite of showing them many times that your receiver is not kept right at proper place. You can also check, just dial[protected] any time except office time.

Hello Indian Oil, are you pro agent or pro-consumer?

Keeping receiver out of the cradle to make it "engaged", giving delivery to few "prefferred" customers promptly, mostly selling cylinders to eager people without any booking, and lastly total apathy of IOL management to customer complaints only points to connivance between concerned IOC employees and distributor on "profit sharing". IOC has intentionally indulged into unfair trade practices for monetary gain thru unscrupulous sets of people. The chain appears to have involvement of people from all levels.

I am customer for Indane Gas presently residing in the Wazirabad Village(Delhi 110084). My consumer No. is 25089 .It takes arround 8-10 days for the Gas agency -C.LaL & Sons to make the delivery. But if you want to buy the Cylinders from the same hawkers - you can buy at double the price at any time (Black Price). when ask the agency people they say - there is no supply. My question is if the consumer has to buy the cylinder in black - why should he spent so much time & money in getting the connection. And more importantly is there any body to take care of the consumer sufferings...

Reference to my consumer no 11495 in your Agent LORD BALAJI GAS AGENCY (No 94-A Gengu Reddy Street Chennai 600 008 Ph[protected] / 2877 / 28193008 / 3009) we have booked cyliender on 07/06/2010 till date i.e. 02/07/2010 we have not received the cyliender now we have both cyliender is empty and your agent Lord Balaji Agency Staff is not giving proper response to us. please look in to the matter and response to us otherwise we will take legal action in this matter.
thanking you,

I Sree Chanchal Pradhan of Kolkata with consumer no. TS17861 is facing the same problem. My distributor "KARCO DISTRIBUTORS" OF 16, Radhanath Choudhury Road, Kolkata: 7000105, is not responding to the phone calls for booking of LPG and keeping the phone no.[protected]/0296 always engaged.
My email is chanchal [protected]@yahoo.co.in, Phone: [protected].

sir i am a handicapped person consumer no. 1804 i am trying to booking my cylender but the agent of police gas agency is not giving me cylender m last booking date is 27/ 7/ 2010 please help me


gas agency adress = police gas agency
police line, bijnor 246701

thanks with regards

pradeep giri
jail line, bijnor 246701

mobile no- [protected]

Dear sir,

I am bhuvaneshwaran, my consumer no. is 16170. indane gas ( lord balaji Gas agency) I do not know why they take so much time in deliverying cylinders. They promise to deliver in stipulated time, every time they are not loyal to their promise.You know how important issue is this.They sell in black. what the customers will do for their need. Every where corruption, no exception in this also. They peoplee who is doing this will be punished by God.

Deliver gas cylinder on 13/08/2008. Now refused to book a cylinder before 31/8/2008. Agent telling that cylinder will be supplied on 18 nov if booked on 31st Aug. It implies we (consumer) will able to get a cylinder after 36 days. How could consumer accomodate at such adverse condition. As per agent, the condition being created by Indane authority of Jamshedpur due to short supply of cylider.

The address of Agent:- Kanchandeep. Mango Jamshedpur.
Phone No:[protected], 2462974, 2361900.
e mail id:- [protected]@rediffmail.com.

We are suffering badly, and seek your urgent help. Please do needful.

Regards
Consumer No:- RD-23351.
Achin Kumar Modak.

Indian Oil / Indane — I was charged excess money

I reside in Ranchi Jharkhand.I am a consumer of Indane gas served by the local gas agency namely M/s Devi Gas of Kanke Road, Ranchi.My consumer no. is 28195.On 8.11.08 I requested the agency to provide me one more cylinder of gas as till date i was having only one cylinder. Thy agreed to my request and made my gas connection having facility of double cylinder.However for this I was charged Rs.1750.
It is to be mentioned that during taking connection for the first cylinder I had already paid the agency Rs.450+150+50+314 against a cash reciept. This time also the said agency charged me Rs.450+50 apart from the amount of Rs 1250 for the second cylinder.He has issued a fresh cash reciept amounting to Rs.1750 and took the original cash reciept issued to me at the time of giving initial connection for first cylinder around one year back.It appear to me that the agency has charged me excess amount by charging me security amount for the first cylinder twice. Kindly look into and intimate me the factual position.

kya chulha lena jaruri hai?
office main ariya manegar ka no. nahi hai aur mangane par v nahi diya jata hai.
Kanchandeep. Mango Jamshedpur. chulha ke bager new coneksan nahi diya jata hai

Indian Oil / Indane — Irregularity on delivery of Gas Cylinder

Sir,
I have a Indane Gas connection from LIPI Agency Sambalpur. I have Booked the cylinder on 11 Feb 2103. Till date the supply is not resume. while approching the staff of the agency told that there was irregularity on supply of cylinder from Up ward. Kindly tell me what is the schedule time of deliver after booking.