Indian Oil Corporation [IOC] Complaints & Reviews

Indane cylinder — booking problem

Its a regular feature that the executives at Raveena gas (franchisee of Indane) at c block, west enclave, Pitam pura, never pick the phone[protected] &[protected]. Though delivery response is very quick but to book the cylinder one has to try the number for constantly two to three days, either it remains busy for long or the bell goes but nobody picks the phone.
As booking thru phone is the only option with me, it becomes very difficult and irritating to contact them for booking.

i have gas supplier m/s sant gas gill chowk ,ludhiana.
the same is not traceable and i am getting supply from m/s inderjit gas near gill chowk.
this is a hard exercise to get supply from them.u either restorew the previous supplier or change it to m/s bachan gas service at en early date. rather my supply be made as home delivery.

sir
i need to delever my INDANE cooking gas cylender
consumer no- 22737,
name - bal kishan sharma
address - vill & post paina, dist - Deoria
agency situated at barahaj (Dist - Deoria)
thanx

how to book indane gas cylinder online tell me plese

sir/madam
i many time call on indane gas phone no[protected] but every time no ans . so what can i do

I have been trying to book the gas cylinder for the past one week, the telephone line is always under conversation(both the lines)

Indane cooking gas
Natraj enterprises, yelahanka, bangalore
ph[protected]/54

S.Narayanamurthy
N.Rajalakshmi

This complaint is related to booking of Indane Cooking Gas /cylinder leakage.
My distributer is : Tanwar Gas Service, Shop No. 8,CSC, DDA Market, Vaishali,Pitampura, Delhi

I had lodged a complaint of leaking gas cylinder personally with the above Agency as getting their telephone nos. is almost impossible on 26.02.2008 . It was not attended for two days.Then,again I had lodged another complaint with emergency Service Cell on 28.02.2008.It was attended immediately by Mr.Vikram(mobile no.[protected]) on the same day and promising us that the cylinder would be changed the next morning i.e on 29.02.2008.Thereafter,I have been contacting Mr.Vikram every day as it has not been replaced till now.Mr. Vikram says that he had already instructed Tanwar Gas Service and they had assured him also.I am feeling very threatened as a leaking gas cylinder is lying with me for so many days without any help from them.I, therefore, request you to kindly help me in this regard.

This is to inform you that Indane has services in Faridabad (Rainbow Gas Service) is in doldrums and is not giving proper services to the customers.It is an ongoing issue for years. They do not book the cylinder in time. They do not pick up the phone and in case if they pick up the phone the lady over there is very rude and harsh. she does not seem the understand the importance of one's problem.
The Area Manager Mr. Maurya is not cooperative and he does not take care of the issues at all. he does not pick up his phone even.

Sometimes the GAS Agency gives less GAS and does not weigh the cylinder and the cooking gas is finished before 15 days.


My consumer number is R-14049 Springfield Faridabad.

I would appreciate if this issue is taken care of as soon as possible.

This is to inform you that Indane has services in Faridabad (Rainbow Gas Service) is in doldrums and is not giving proper services to the customers.It is an ongoing issue for years. They do not book the cylinder in time. They do not pick up the phone and in case if they pick up the phone the lady over there is very rude and harsh. she does not seem the understand the importance of one's problem.
The Area Manager Mr. Maurya is not cooperative and he does not take care of the issues at all. he does not pick up his phone even.

Sometimes the GAS Agency gives less GAS and does not weigh the cylinder and the cooking gas is finished before 15 days.


My consumer number is R-14049 Springfield Faridabad.I do not have a cylinder and if necessary action could be taken to send a gas cylinder to me would be appreciated.

I would appreciate if this issue is taken care of as soon as possible.

My distributer is : M/S Radharaman Gas Service
72, Gangapuri, Calcutta - 700093
West Bengal

My Consumer Number : T- 2227

Its almost impossible to get them on phone (+[protected],[protected] for booking of gas. Every time it returns an engaged tone.Is there anyone who can look into this matter and help us in this regard? Please do the needful.

Ddeposite for second cylinder is being demanded as Rs. 1750(Rs. One thousand seven hundred fifty only). Is it right? What is the actual amount?

Bindu shakti gas agency ( safilguda )numbers alwasy busy, was not able to contact them from last 20 days and trying continously full day.they keep the phone aside and sit back chatting when i went there.
their numbers are 27223838, 27225151

I lost my seem Card Of Air tel it is Life Time.
But What have do for disconnecting it.

Please reply

Bindu shakti gas agency ( safilguda )numbers alwasy busy, was not able to contact them from last 20 days and trying continously full day.they keep the phone aside wantedly and sit back chatting when i went there. i belive the dealer having 1 more number.but not given to anybody
their numbers are 27223838, 27225151

bindu gas indane faridabad — non response to telephone contacts

my consumer no is bg 3434 and i am fully registered with bindoo gas servicejawahar colony airport road faridabad for supply of domestic gas but unfortunately and regrettably it is extremely arduous and highly inconvenient to contact them telephonically as both the telephone nos i.e 2472520 and 2473590 remain continuously nonfunctional, instruments kept down with no response for OBVIOUS reasons expecting consumers to meet them personally for refilling of gas cylinders. such an intentional or perhaps mischievous act by bindoo is causing untold difficulties to this senior citizen of 76 years. pray look into and advise them to get both tel nos put in order, .

ds

This complaint is related to booking of Indane Cooking Gas through phone.
My distributer is : PEAREY LAL & SONS PVT. LTD. karol bagh, new delhi 5

This is impossible to get them on phone (+[protected] /[protected] for booking of the gas and all the time we have to go there to book the gas. Is there someone who can help us and look into the matter and save our time and money.And people sitting in that office are also not attending the customers properly.
If somebody knows any website where we can do the gas bookink on line please let me know as we feel insulted when we talk to these people in there office, they think that they are doing some kind of favour to us.

SOMEBODY PLEAES HELP!!!

I have a connection bearing consumer no LB/18970 at L. B Gas Services, 32, East Ghosh para Rd.Authpur North 24 Pgs. (office is located at Authpur, agency code no :[protected]Ph no. 25812030, Mob: [protected]

We are continuously facing problem while booking our cylinder, Agency bearer denied to book cylinder within 15 days of receiving of earlier cylinder. The normal time gap in booking and delivery is 20 days. And due to deffered techniuqe of agency, it takes 40 days to get the next delivery of the cylinder .The problem is same to the consumer having double cylinder.The current situation is that a consumer having double cylinder have to look for alternative substituion for domestic needs.

Hence we are under vicious problems for domestic need, we request to the concerned authrority to check the matter at war footing and mitigate our basic needs.


Thanking you
Yours faithfully

Sita Ram Shaw ([protected])

I have a connection bearing consumer no LB/18970 at L. B Gas Services, 32, East Ghosh para Rd.Authpur North 24 Pgs. (office is located at Authpur, agency code no :[protected]Ph no. 25812030, Mob: [protected]

We are continuously facing problem while booking our cylinder, Agency bearer denied to book cylinder within 15 days of receiving of earlier cylinder. The normal time gap in booking and delivery is 20 days. And due to deffered techniuqe of agency, it takes 40 days to get the next delivery of the cylinder .The problem is same to the consumer having double cylinder.The current situation is that a consumer having double cylinder have to look for alternative substituion for domestic needs.

Hence we are under vicious problems for domestic need, we request to the concerned authrority to check the matter at war footing and mitigate our basic needs.


Thanking you
Yours faithfully

Sita Ram Shaw ([protected])

indane/ cooking gas — booking nos not available

dear sir,
pl. note that i have a connection no.22081 for cooking gas supply from indane gas dealer m/s Bharat Gas Service,Railway Road, Meerut. They have given telephone nos.[protected]/2522366 as booking nos. but nobody picks up the phone,causing great inconvinience.kindly look into the matter.
thanking you,
yours truly,
vijay garg
ph. [protected]

I entirely agree with the complaint against Pearey Lal & Sons (P) Ltd., Karol Bagh. This Agency never supplies gas on time. We (Consumer No. S19251) have to book the request several times and then we have to go personally there to book the request again. More over, we have told them many times that the cylinder be supplied only on Saturdays, as we both are working. Even though we book the request so many times, we never get the cylinder in time. Today, i.e. 16.10.09, my wife and me, went there to book the request. The "gentleman" there had assured me that it will be delivered by 2:00 p.m., but it was not delivered at all.

Please help us

R. Baskaran
16.10.09

FOR ANY COMPLAINTS
CALL
DHRENDRA [protected]
or if no response
Mrs. Sadhna [protected]

To whom it may concern
...

This complaint is against Shashi gas service which has taken over Rudauli gas service in town Rudauli of distt.Faizabad.In Rudauli there is a huge crises of Indane LPG and it is created by the staff of the agency because of black marketing.Agency staff is hand in gloves with black marketeirs and we can not rule out the possiblity of area staff of the I.O.C. being invloved in it.At times fully loaded truck of gas cylinders, ment for Rudauli is diverted to faizabad for Shashi gas service and there at the distribution point people keeps on waiting without being informed.More so, the staff of the agency also misbehaves with the customers specialy the manager is very abusive.

Please take the matter seriuosly as it is directly ralated to public interest and it is also damaging the image of the company.

CH.SHAHRYAR
RUADULI
cell no.[protected]

M/s.Radharaman Gas Service, 72 Gangapuri, Purbaputiary, Kolkata-93 telephone No.24310596 and 24314003 is not attending since last 2 weeks so we are facing a lot for booking of Indane Gas,

Not also this He has no Counter near Kalitala, MG Road and his distribution area is very big.

Kindly take action to book over phone or open a counter near his Godown at MG Road for booking purpose on Sat and Sunday only.

Please take action at the earliest.

his complaint is against Rudauli Gas Service in town Rudauli of distt.Faizabad.My Booking No's is [protected] dated 07/12/2009 but i did not received the documents yet. I have paid all amount and not receive dthe documents till now. In Rudauli there is a huge crises of Indane LPG and it is created by the staff of the agency because of black marketing.Agency staff is hand in gloves with black marketers and we can not rule out the possiblity of area staff of the I.O.C. being invloved in it.At times fully loaded truck of gas cylinders, ment for Rudauli is diverted to faizabad for Shashi gas service and there at the distribution point people keeps on waiting without being informed.More so, the staff of the agency also misbehaves with the customers specialy the manager is very abusive.

Please take the matter seriuosly as it is directly ralated to public interest and it is also damaging the image of the company.

Tariq Rasheed
S/o, Mr. Abdul Rashid
RUADULI Cell no. [protected]

peareylal & sons pvt ltd — Delay of cooking gas

Delay of cooking gas
We (PEOPLE) are very much suffering from the issue of gas cylinder through local distributors.I am anil bhatnagar & Sarika Bhatnagar my cust no is 15809, 20459 booking no 5681& 5682 and our distributing agency name is pyarel lal & sons
pyarey lal &sons, Phone no [protected] and the agency is under Indian oil corporation.I already booked my Gas Cylinder on july 21 2011 and still i did not received the cylinder yet .Why ?.I am sending this mail not only you, a copy to the complaint cell of indian oil corporation India and a copy to the Petrolium Minister of India.Pls chk and do needful.
They always delay the gas cylinder and didn’t provide the correct consumer no and also they used the bad language with the customers and misbehave with the customer using abusive language.

They provide the cooking gas 8 days late please do something as we are the regular user.

Please

Regards,

Anil Bhatnagar

Hari Singh Gass Service (Distr.I.D. No.5006) Agency not booking LPG Cylinder through telephone No.[protected] Since last week I have been trying to book a Gas Cylinder by using the agency's phone #[protected], 25470999, 25476333 &[protected]but they never attended the call and so delaying and making trouble for the customers. Kindly do the needful to help the customer.

Cosumer # 38770

Hari Singh Gass Service (Distr.I.D. No.5006) Agency not booking LPG Cylinder through telephone No.[protected] Since last week I have been trying to book a Gas Cylinder by using the agency's phone #[protected], 25470999, 25476333 &[protected]but they never attended the call and so delaying and making trouble for the customers. Kindly do the needful to help the customer.

Cosumer # 38770

Hari Singh Gass Service (Distr.I.D. No.5006) Agency not booking LPG Cylinder through telephone No.[protected] Since last week I have been trying to book a Gas Cylinder by using the agency's phone #[protected], 25470999, 25476333 &[protected]but they never attended the call and so delaying and making trouble for the customers. Kindly do the needful to help the customer.

Cosumer # 38770

Sub: Kindly help getting slender without harassment asusel from M/s. Jyoti Jawala Gas Agency, Bhaga, PO Bhaga, Dist. Dhanbad, State Jharkhand

With reference the above I have booking gas dated 28.10.09, but till dated I cant received . After moving several days in their office Bhaga branch, but result nil.
So kindly do needful.
Thanking you


With Regards
Abhijit Roy
Fateh Purlane, kachhipara
P.o. Jharia 828111
Dist.- Dhanbad (Jharkhand)
[protected]
[protected]@yahoo.com

I am resident of shivalik nagar bhel haridwar , the gas agency working in our locality is BHEL GAS of INDANE company , the main problem now-a-days facing by us is of delay in supply of gas , the agency have back-log of 15 days , they said indian oil company supply is short they can't do anything to fulfill the need of customer. Tell us what we do if anybody have short of gas !

our gas connection no. SV002619 OF SRI VIGHNESWARA INDANE GAS., PORANKI, VIJAYAWADA, KRISHNA DIST, ANDHRA PRADESH.

BUT, WE HAVE NOT FOUND IN YOUR LIST, SRI VIGNESWARA INDANE

PLEASE CLARIFY AND DO THE NEED FUL.

G S N MURTHY

lindane — Address

Please send me indane gas agency talwara town ship punjab

Today I opened the seal of the LPG INDANE GAS CYLINDER SUPPLIED BY M/s Avtar Gas SHALIMAR BAGH DELHI-110088(CONSUMER NO.1721).
It is found to be leaking badly.
REQUEST ARRANGE FOR IT'S IMMEDIATE REPLACEMENT.


SG SHRIVASTAVA
BC 35 WEST
SHALIMAR BAGH

Today we opened seal of newly supplied refill cylinder and found it leaks. We contacted dealer but nobody turned over. We stayed without meals today as we could not dare to install it.

Dear Sir,

Dear Sir,



This is to you inform that I have a connection of Gas Cylinder of Kanpur Gas Agency, Bena Jhabar, Kanpur. My consumer No is 29884 name Reshma devi 15/10, Mecrowart Ganj, Lal Imli Coloney, Kanpur -208001. When I went to gas godown for gas cylinder on 16.02.09 I got a cylinder but cylinder was filled with water, So please, kindly short out my complaint.

Thanks & Regards

Anil Kumar
15/10, Mecrowart Ganj,
Lal Imli Coloney,
Kanpur -208001
Mob: [protected]



Thanks & Regards



Pankaj Khare

110, Rajeev Nagar,

Vinayakpur,

Kanpur-208024,

Ph : 2217112,

Mob, [protected], [protected]





our Consumer No -29884
I have receved a LPG GAs Cylinder from Kanpur Gas Agency, Bena Jhabar, Kanpur. but cylinder was filled with water.

with sincerety and honesty I, DEBJANI LAHIRI want yo pass a kind information being your's company's suffering customer(agniraj siliguri).
I, have been booked the gas on last 23rd of december, and have kept continous communications with the deliverers of your distributing branches. today is 11th of january of 2010 and yet I have not recieved the gas cylinder that I have booked before.it is above 1 week that gas is not there at all in my home.
on the contrary, when I called today for reply, they harrassed me a lot and even to cement my trust they said ;"it's all the fault of the main deliverer, they are not providing us with sufficient gas at times, they're delivery is worst so what can we do?"
now, on putting your leg on my shoe, just give me a advice to do what?
my husband is also out of station due to transfer job, and my children are just provided with out foods.I 'm SICK TOO and is under treatment of AIMS.
being on the state of a parent who is as helpless like me now, please sent a reply. I will be egarly waiting for your response...


SANJAY BAKSHI
H/O PARTHA LAHIRI
HIMAKANYA ABASAN HIG B1/12
[protected]/[protected]

The above complaint is 200% true. people in siliguri are harassed by the Agniraj gas agency. I do not know if they are selling the gas cylinders in black market!!!

Dear Sir / Madam,

As per recent policy for booking of gas through SMS service, i booked on 16/05/2012 @1:48 pm but till today my gas has not been delivered . Secondly, again i booked on 16/05/2012 & it is surprise to know that same as to previous.
It is totally failure towards gas agency M/s Saptsikka who may be ignoring our requirement .

Kindly take this matter on urgent basis so that unwanted situation may not take place .

Regards

Vikash Singh
[protected] ( Regt. Mobile nos with IOC).

hamere yeha vasant kunj mai qutab gas service hai iski service itni gandi hai naha patha nahi kase chal rahi hai na to kabhi bhi iska phone miltha hai or agar mil bhi jata hai to paper pe likhe kar na to computer me bhi antry bhi nahi kartha hai na to phone uthya na hi entry karwai is liye hame time nikale kar itni dur se ayoo or cylinder ko itnui door jooo phir le kar ayoo inke yeh phone utha kar droore me dal diya jatha hai ya phir jo batha hotha haio phone le kar asse hi bathe jatha hai or nahi new connection detha hai mai new connection mangaine gaye to mere se bola ki tumare pass yeh ka connection hai maine kaha mere father ke name hai uhe bola nahi milaga mene kaha kuo bola one ghar mai one connection maine kaha ki maa or bete ki ladi hogi to beta ne aapna chula alag kar liya to maine kaha ki tu aapna chulha dega kya bola maine kyo dunga maine kaha phir bhi connectin nahi diya mera contact no [protected] MERI GAS NO HAI QG 4924
DISTRIBUTOR NAME HAI
QUTAB GAS SERVICE
SHOP NO 3 CSC NEAR DDA DAIRY FARM, MASUDPUR VASANT KUNJ N.D. 110070 PH : 26894324, 26890020, TIN NO : [protected]

After a long gap I am compelled to lodge another complaint against the same dealer BARASAT North End Gas Centre near 11 no. Rail Gate of Barasat Dt: North 24-Parganas who appears to be irreparable in functioning. I am mentioning 2 (two) consumers numbers below who are suffering from inordinate delay in refilling.
Consumer No.[protected] Sambhu Bhattacharya at Barasat Housing Estate (Date of Booking: 8th December 2009) and the other Consumer No. 26643--- Harendra Kumar Chakrabarti-Dakshinpara Barasat (Date of Booking: 28th December 2009).
Please look into the matter.

Sir,
I relocated from delhi to lucknow in the montht of april. In delhi i was staying in joint family where essential commodities were shared.I applied through Indane distributor Gas and Gadgets Mahanagar Lucknow under reg(9883) for the new gas connection but due to the hold in issuing connection from govt it took long for maturity of the connection, meanwhile to cook my food i decided to purchase hotplate from market and support of cylinder from my local friends in Lucknow. Now after long delay when the connection was matured the distributor is forcing me to buy new hotplate with the connection, which is not mandatory as per company guidelines. When i denied to buy hotplate the distributor threatened of declaring me a defaulter in the inspection. This is real example o[censored]nfair trade practices, kindly help me in getting the connection as early as possible.

8th December, 2009
To
The Customer Care,
Indian Oil,
Kolakta.

Dear Sir,

Re : Indane Domestic Gas Consumer No. T 1355 dated 5.9.1988.

I would like to bring to your kind notice that I am domestic consumer of Indane Gas since 5th September, 1988 having Consumer No. T 1355, SV No. 28795 under the Shah Distributors, 10C, A. T. M. Road, Kolkata – 700020, Code No. 99192810 and there after the Distributors has changed to Dilip Distributors, Flat 1, 2, Tarak Dutta Road, Kolkata – 700019 in 1991.

In the begining Dilip Distributors was giving satisfactory services, but recently from the last one and half years, I am facing lot of problems from this distributors such as :

(1) Supplying :- half empty cylinder,

(2) Cylinder :- filled with water and gas,

(3) Refuse to book the gas on the Consumer Book on one ground or the other and even after booking the gas on the Consumer Book, they have not supplied the gas and make vague entry on their Book as supplied.

(4) Behaviour of the employees are very rude and some times they shut down the sutter on the working hours on the ground, no cylinder is available.

My maid servant has to go several times to book the gas.

Inspite of warning to them that I will lodge the complaint against them to the authority, they have not bothered and now I have no alternative but to lodge a complaint with you.

You are, therefore, requested to look into the matter and mitigate my above mentioned problems.

Thanking you,
Yours faithfully,


( KISHORI LAL SAWHNEY )

I have a domestic LPG gas connection from IOC dealer M/s Dinesh Gas Agengy, Vigyan Nagar, Kota (Rajasthan) from last 12 years. My Gas No. 31379 in the name of Jagdish Chandra Gupta, 3/89 Ganesh Talab kota

We are facing problem every time to booking of Gas. All telephone numbers of above gas agnecy such as Land line[protected],[protected] and Mobile No. [protected] are not attend by Above gas agency. I have also complaint so many times to Mr. Sudhir Gupta, Area Sales Manager (IOC) about this problem but still no action. Every time we are booking our gas personnaly his shop.

So many times discussed with Owner of Dinesh Gas Agency as also angree type persons and misbehaved by him with me.

Regards
JAGDISH CHANDRA GUPTA
LPG Gas No. 31379

lindane — leaking gas from cylinder

gas connecation no 38064 in my name manoj kumar sharma R/O 101 partat khand vishwakarma nagar delhi 110095 have taken a new gas cylender but when it connect to gas stove then gas is leaking. pl. lodge my complain.

hi, i m living in jalandhar, sir i hav infermation of some army men r doing black daily 10 to 15 ceylanders, one is living in 57/1 hargobind nager behind sant valve, pathankot byepass jalandhar city, he is ex army man, hav a provison store in witch hav kerosin & lpg 24hars availeble, & he yransfer the lpg cel to celander in day time at 11am daily & creat smell to much, naibour hoor tens to blast, god knows whitch time exydent will come, if do u have athorty for action pls do it, i also send to much complaints agency holders hav hawkers suplying him, that is puneet ges, doaba ges service & 2, 3 more involved in this blacking work, thanks

lindane — delivery

my indane supplier is m/s anand, [protected]

they have fixed up one call centre [protected].

anand gas has made a rule that the gas will be booked after 15 days of the delivery. they supply after 25 days. their cc is always busy. our gas does not last for 40 days. puja days are ahead.

kindly speed up your supply.

i suppose booking after 15 days is a local rule.

kindly see. road side market is very strong. kindly install a tatkal/auction system.

thank you.

[protected]

lindane — Non - Delivery

New GAS connection was booked on dated 6/7/09 vide receipt no [protected] at Dwarka Indane Gas Services .
Inspite of repeated followups nither delivery has been made nor inspection of cooking range ( Hot Plate ) has been done by the gas agency for inspection Rs 150/- has been paid saparately vide receipt no 1149 dated 11/9/09 . .I was told many a time that gas agency person will come to inspect the cooking range( Hot Plate ) but no one turned up till date inspite my several personal visits to the agency .
Kindly look into the matter and get the connection asap
Thanks
renu chopra

lindane — about delivery

Honourable sir/madam phillaur me jo aapki indane ki agency hai usne hame tang-tang kar rakha hai. sir ji date dalwaye huye ko 25 din ho gaye lekin ab tak cylinder nahi mila aur agar hum cylinder lene jate hai toh woh kehte hai ki ajj gaddi nahi aai kal aana roj ka yahi bahana hota hai.inhone toh hamara khana bhi dushwar kar diya hai.jab hum office mee jata hai toh phir kehte hai aaj aapkeghar bhej denge. toh sir ji please please kuch kare sir hum to tang ho gaye inhe bolte bolte. sir ji yeh black me bhi cylinder bechte hai 550 rupaye me.sir ji jaise ki agar hame aaj gas mil jaye to phir date woh 22 din ke baad dalte hai aur sir bataiye ki jab gas milne me time lagega toh phir kya isme hamari galti hai.sir ji kirpya karke kuch kijiye sir inhe toh bolne ki bhi akal nhi bahuthi buri tarah bolte hai.jo iss agency ka maalik woh galat bolta hai .

Indane Gas — Exploitation by Distributor and Delivery boy

I am the customer of the Indane Gas (Welcome colony Anna naga west Ext.), My consumer No: 20838. I've used for the past 10 years, our distributor given a good service. because of summer my family members are out station, and also iam a running staff. at the time of delivery iam not able to receive gas. I informed the distributor and he told go and adjust the delivery boy and collect the gas. i came and spoke to the delivery boy and he said you please go i will deliver. At that time iam engaged in my work. So i hand over my cylinder to my neighborer's shop SRINIVASASTORES and i informed the owner the delivery boy will deliver (19.5.2011) still the cylinder was not delivered. kindly deliver or otherwise you please cancel my connection because of poor service rendered by you or your distributor i will go for my poor distributor, i purchased the connection in TATKAL scheme.

lindane — Delivery Services

Dear Consumer Complaint Forum,

I am Ashish Saxena has a Indane Gas connection no. 17911 through B.S. Gas Agency, Govindpuram, Ghaziabad.
I am facing severe problem of delivery of Gas cylinder, normally booking is done after 21 days on previous booking but after booking the agency is taking 3 weeks time in delivery. In total the Gas availability is in 42 days after the previous delivery. The gas is not of good quality as it is finishing very soon, I dont know what they are sabotaging with the cylinder.

The most panic situation is that when we ask to the delivery boy or agency about our cylinder delivery they simply deny for the availability but they offer cylinder in black money and for this they take INR 750.0 in comparison of nominal charges of INR 300.0.

This is a harassment which lot of people are facing but I am raising my voice. Kindly help us by stopping such nasty working methodology of these hawkers and agencies.

This is simply exploitation of normal public by these Government Frenchies.


Ashish Saxena
ashish.[protected]@gmail.com

lindane — NON-DELIVERY

I am consumer of KIRTI GAS AGENCY, Connection No.15679, Date of Booking:[protected]. Complaint No. [protected]. Non-delivery complaint

My customer No.21767 in Manimajra Gas Agency, SCO 821 NAC Manimajra Chandigarh. They give us a customer booking mobile No. as [protected] but we proceed all formalities of customer care numbers advice but ending he told sorry. Whenever the bell is ringing but not take response by manimajra Gas Agency staff. I am trying to contact last eight days but not got any result.
Thanks

My LPG distributor Shyama Gas Service, Hengerabari, Guwahati, is not making home delivery even after 26 days of booking, though their cart is delivering LPG at odd hours and higher prices, in my locality.
They donot have land phone and their cell-phones are making very very poor responses.

Hi,
What is new connection Procedure? This kind of question i asked Kiruba Agencies Chitlapakkam(Asthinapuram Near Chirompet) first they told Ration card Appling slip(Recipt from Family card section). Then i went with that slip, now they are telling we need Ration card, They are selling lot of cylinder in black) Pls take action and do the needful.

Kiruba Gas Agency - Chitlapakkam(Asthinapuram-Chirompet) - deficiency in service supply cylinder.

Sir,
Our LPG distributer is "North End Gas Centre, Prasadpur, 11No. Rail Gate, Barasat, West Bengal (Code:[protected]". We have two connections: Consumer Nos. NE6160 and NE-14525. The distributer follow no norms to supply LPG. I am giving few delivery dates against booking dates (given in brakets) for understanding: 19/05/07 (27/04/07), 04/07/07 (26/06/07), 29/08/07 (06/08/07), 08/10/07 (13/09/07), 15/11/07 (08/10/07) , 23/01/08 (24/12/07). The supply from the distributors in the surrounding area is found better. They always tell that the supply of LPG from IOL is irregular. A large section of people collect LPG from the delivery van without any prior booking, of course with extra money. The delivery van can not reach to door because of this. They do not supply LPG to door as per the booking serial. Rickshaw pullers of this area has got a source of income, they also collect LPG from the delivery van with extra money and supply to the consumer. It is very hard to get a LPG cylinder without expenditure of some extra money. Delivery person always demand tips. They are attentive who give tips. People like us are being ignored. Till date, they have not taken to door the weighing machine, even after several demand, what has made mandatory by IOL. In several occasions, we have received less amount of LPG. This is being sent for necessary action. Thanks a lot.

Yours truly,
Sanjoy Som

sir,
kiruba gas agency-chrompet working to be audited -

My LPG distributor Shyama Gas Service, Hengerabari, Guwahati, is not making home delivery even after booking, though their cart is delivering LPG at odd hours and higher prices, in my locality.
They donot have land phone and their cell-phones are making very very poor responses.

complent ka koi prabhaw nahi padata kyo ki ham sabha yek hai
paisha mil kar bat kar kha le ge jo karega sabha mafiyayo ko agency de diye hai
bol nahi sakte hai

I have come from guwahati to delhi with transfer voucher of indane gas. I am staying and working in central govt. I have approached M/S vidyasagar gas agency, RAMA MARKET, PITAMPURA, NEW DELHI of indane gas to issue me the connection on tv brought from guwahati. I submitted also all the requisite documents in this connection. But he is telling me that he does not have the book of "TRANSFER VOUCHER IN" and can not issue me the gas connection. I and my family are unable to eat regular meals since days due to it. kindly instruct the GAS AGENCY TO ISSUE ME MY ENTITLED GAS CONNECT ON TV BROUGHT FROM GUWAHATI. MY MOB NO. [protected]

I do not know whethere there is any possitive redressal proceedure to the
complaints posted here. However I am also posting a compalint in connection
with Indane Gas connection.

Consumer No. 23546, My Mob: [protected]
Gas Agency: Chand Gas, Nadakkavu, Kozhikode, Kerala. Ph:[protected]

I booked gas on 26.6.2008 and till date ie, 21.7.2008. They say that the person
who delivers gas in my area is on LEAVE and it will take some more time.
Then I asked for complaint book and they said if you complain, it may take
more time else gas will be delivered today. I wrote the compaint and took
the photograph of the compaint using my mobile. I am facing lot of difficulty
as my old age mother needs hot water most of the time. I took the empty
cylinder to the agency for replacement with filled one, but they say only home
delivary is permissible

I do not know whethere there is any possitive redressal proceedure to the
complaints posted here. However I am also posting a compalint in connection
with Indane Gas connection.

Consumer No. 23546, My Mob: [protected]
Gas Agency: Chand Gas, Nadakkavu, Kozhikode, Kerala. Ph:[protected]

I booked gas on 26.6.2008 and till date ie, 21.7.2008. They say that the person
who delivers gas in my area is on LEAVE and it will take some more time.
Then I asked for complaint book and they said if you complain, it may take
more time else gas will be delivered today. I wrote the compaint and took
the photograph of the compaint using my mobile. I am facing lot of difficulty
as my old age mother needs hot water most of the time. I took the empty
cylinder to the agency for replacement with filled one, but they say only home
delivary is permissible

I do not know whethere there is any possitive redressal proceedure to the
complaints posted here. However I am also posting a compalint in connection
with Indane Gas connection.

Consumer No. 23546, My Mob: [protected]
Gas Agency: Chand Gas, Nadakkavu, Kozhikode, Kerala. Ph:[protected]

I booked gas on 26.6.2008 and till date ie, 21.7.2008. They say that the person
who delivers gas in my area is on LEAVE and it will take some more time.
Then I asked for complaint book and they said if you complain, it may take
more time else gas will be delivered today. I wrote the compaint and took
the photograph of the compaint using my mobile. I am facing lot of difficulty
as my old age mother needs hot water most of the time. I took the empty
cylinder to the agency for replacement with filled one, but they say only home
delivary is permissible

INDANE LPG Cylinder — Irregular Supply of LPG cylinder

My Indane LPG cylinder supply is very irregular and althiugh I have a double cylinder yet I often run out of supply. My consumer details are as under.
Consumer no. R-1773
Dealer- Ramkrishna Gas Enterprise
Janta Market, Puratan Bazar
Kharagpur, West Bengal.

My contact number is[protected]

INDANE LPG Cylinder — Irregular supply of gas agency

We have consumer no 39982 in the name of Mathavan M, Paravai, Madurai-625402
Our booking area comes under Vigneswara enterprises
We book our gas on telephone[protected] during 1st week of Sep '08. But till date they didn't deliver gas cylinder to us.
We face this type of problum every time.
so i kindly request u to take immediate action to replace the cylinder

I have entry my name for the new connection of Indane Lpg gas in the Gas Agency : Citylite, Takiroad(Saroj Park), Barasat, 24 PGS(N), Westbengal on the 15th of October. My Entry no. is 663. But till now (21/11/2008)I have not received any letter for depositing money.

i totally agree with this complaint i have experienced the same situation

MY CONSUMER NO:1249 MOBILE:[protected]
GAS AGENCY:SONARPUR GAS SERVICE, HARIDHAN CHAKRABORTY SARANI, P.S.SONARPUR,
24 PARGANAS(SOUTH), KOLKATA- 700150.PH.[protected].
AFTER INTRODUCTION OF ON LINE BOOKING, I AM NOT GETTING MY SERVICE IN TIME.THE SERVICE MAN ON BEING ASKED REPLIES THAT NO REQUISITION SLIP HAS BEEN PROVIDED TO HIM.I BOOKED ON LINE ON 10.01.09.THE SERVICE MAN WHO CAME TO DELIVER CYLINDERS TODAY ON BEING ASKED REPLIED THAT BOOKINGS DTD. 14.1.09 ARE BEING DISTRIBUTED.EACH AND EVERYTIME I HAVE TO APPROACH BEFORE THEM FOR SERVICE.EVEN THEY DENIES PHONE CALLS.WHAT IS THE BENEFIT OF THIS ON LINE SERVICE? I AM FRUSTRATED.
D.MAITI.
18.1.09.

dear mene apko do bar email karke lpg complain ki hai to apki aur se muje koi customer setisfaction nahi mila hai to kya customer ki koi sunega ki nahi ya phir direct mumbai lpg gm ko mail karna padega apki aur se kuch setisfaction to mlna chahiye na ki apki complain pe karvai jarur hogi ya ye customer complain cell ka koi matlab thoda hai jo customer ko unke right na dila paye
thanking you
parmar hemang bharat bhai
ghodasar
ahmedabad
[protected]

I do not know whethere there is any possitive redressal proceedure to the
complaints posted here. However I am also posting a compalint in connection
with Indane Gas connection.

Consumer No. 19727, My Mob: [protected]
Gas Agency: Gummidipoondi[protected].

I booked gas on 21.1.2009 and till date ie, 23.2.2009, we have not received the cylinder. we have called the agency every week, they are telling us next friday you will get the cylinder, but 2 fridays already gone, again today i called up they are telling us next friday cylinder will come. sir we are having premission to use 2 cylinder per month basis, but we could not get one cylinder per month properly. sir i am heartfully telling we are very very...tired to get the cylinder from this agent.

And one more sir, they didn't not supply the cylinder on door delivery basis. if they confirmed cylinder delivery we have run to the Tea stall shop or some main departmental stores where they are keeping their cylinder supply vehicle from that place we have to collect the cylinder. PLS ADVICE US THIS IS THE PROCUDURE TO COLLECT THE CYLINDER PLS ? and also they are asking the Token, we transeferred the cylinder from Chitlappakkam to Gummidipundi for the month of Octoeber.But we are having the Indane gas cylinder book. PLS ADVICE THAT WE HAVE TO KEEP THE TOKEN and show to the cylinder supplier every time w hen we are getting the new cylinder from the agent?

Sir, we are getting very tried to get the cylinder. Sir, I am facing lot of difficulty as my 6 months baby, have to prepare milk and hot water every hour for my child and also iam having old mother, iam also working. Please treat this matter on top most priority basis.

Please sir if any mistake in my complaint pls don't take serious, because iam havine less english knowledge.

Thanks for your understanding sir.

Kindly do the needful.

Thanks sir.,

in dehradun satyasheel gas agency niranzanpur sahranpur road send home delivery in 20 days after booking and their staff misbehave with generally with everybody and ask them those document which they are not suppose to ask and harass the customer

To
The Area Sales Manager
LPG Division, IOC LTD.
Dorgapur Ao
Weat Bengal State Office

Sir
I Booked LPG refill on 02.04.2009 and regert to write that till today that the cylender has not been delivered. When ever I contacted vendor(Durgachak Gas Service(Code[protected], Shiv Villa, HPL Link road, P.O-Khanjanchak, Haldia, Purba Medinipur) his behavior was very rood.My consumer No.D-12200 Kindly look into the matter and arrange the delivery of LPG.
Thanking you
Suvadip Ghosh
Haldia Petrochemical Ltd.
Mobile [protected]

RESPECTED SIR,

With due respect i mr srikant pattnayk having gus connection indian oil co-rporation vide bearing consumer no-17310 and orginal voucher no-711810.
While i m booked my new connection the vendor issued the voucher in the name of Bijaya chandra satapathy and c/o srikant pattnayak, aurobinda nagar-2nd lane.House no-9 berhampur, dist-Ganjam orissa
when i was complain for the said nuisance of the vendor the authority of agency assured me that with in 6 month we will provide u in your name now take this book and we will provide u refill gus till than converson of your name. it is your kind information that i got the c/o book on[protected] but unfortunately 3 year passed already the agency cannot able to provide the new book and last 2 months stopped the refill the gus of my book. so i want to know that is it the knowledge of higher authority. whenever i want to about my converson matter that the agency behavior like as burbler and threatened me to complain to ioc chairman no body can do any thing against me.

in fact i dont know who is Bijaya ch satapathy and why the agency will done this type of nuisance . several type of complain i was lodged already. This my grievance to u please solve this proble m bz i m leaving miserable condition for only fuel. The same agency is pressed me to take cylinder on black piece. It is for your necessary information that the my agency name is ...

BERHAMPUR INDIAN SERVICE, CODE -8902307 NOW SHIFTED AT NEAR DIG BUNGLOW, SV VOUCHER NO IS -711810, CONSUMER NO IS-17310.
Now i m waiting for your quick positive response as soon as possible than i will grateful to you

with thanks...Srikant pattnayak (Advocate)
Aurobinda nagar-2nd lane
house no-9
at/po- brahmapur, dist-Ganjam, Odisha
mobile-[protected]
email- [protected]@rediffmail.com

My LPG distributor Maruti Gas Service New Agra ( licence no. MJ 7101) is not making home delivery even after 16 days of booking, (booked on 13/.07/2007)
They don, t replying us on his land line phone regarding the progress.

kindly make assure him the delivery timely to me.
thanks.

Rajneesh kr. Yadav

I MANOJ KUMAR AGRAWAL OF RESS OF KALAHANDI DIST OF JUNAGARH OF ORISSA VIDE CONSUMER NUM LS614REGEAT LY SAY THAT IN JUNAGARH THE DEALER NAMED[LANKESWARI INDANCE GAS] WAS NOT SUPPLY LPG TO COSTUMER ONLY DOING BLACK MARKETING IN JUNAGARH THERE R SO MANY BLAKR &SOLD LPG [protected]@600.00 THIS IG FOR UR KIND INFORMATITON &TAKE NESSERY ACTION

THANKING YOU

Indane Gas — DENY BOOKING AFTER 21 DAYS OF SUPPLY AND IRREGULAR SUPPLY

I have complaint against Bhangar Sub Gas Office of Rajarhat Indane Gas Supply, Dist-North 24 Parganas, West Bengal. .He always delivers gas after 10 to 15 days from the date of booking and when asked he says there is short supply from the company.This time I have booked on 7/8/2009 in my card. Every time I have to give telephone reminder several times for supply the same. My Coonection no.is 6312 .He had not supplied gas to me till date
Moreover the booking office deny to book after 21 days of supply of cylender.

Sir,
I am Tirthankar Dholey, Resident at Vill+PO- baligori.P.S- tarakeswar .Hooghly (W.B). Our LPG distributer is Gas &Novelties.171/b, G.T Road(Baiiavpur) Serampur, hooghly, West Bengal (Code:[protected]".at Tarakeswar here on parmanent Distributer. Gas &Novelties sub office .We have two connections: Consumer Nos. TG2687(Ajit kr Dholey) and TG2578(Jitendra nath Dholey). The distributer follow no norms to supply LPG. I am giving few delivery dates against booking dates (given in brakets) for understanding: 21/04/09 (31/03/09), 03/06/09 (09/05/09), 15/07/09 (19/06/09), 02/09/09 (31/07/09), . The supply from the distributors in the surrounding area is found better. They always tell that the supply of LPG from IOL is irregular. A large section of people collect LPG from the delivery van without any prior booking, of course with extra money. The delivery van can not reach to door because of this. They do not supply LPG to door as per the booking serial. Rickshaw pullers of this area has got a source of income, they also collect LPG from the delivery van with extra money and supply to the consumer. It is very hard to get a LPG cylinder without expenditure of some extra money. Delivery person always demand tips. They are attentive who give tips. People like us are being ignored. Till date, they have not taken to door the weighing machine, even after several demand, what has made mandatory by IOL. In several occasions, we have received less amount of LPG. This is being sent for necessary action& repiay to me .Thanks a lot.

Yours truly,
Tirthankar Dholey

My Gas Agency Hari Singh Gas Service, Kirari, Nangloi, Delhi, Phone No. 25476333, 25470333, 25475333
and my consumer no. 28810A. they are no deliver and not pick the phone calls.

i am very angree with us...

plz... go action for this distributor and intimated on my mail id on [protected]@hotmail.com

Sir
My consumer no is:16891
My LPG distributor Nethaji agency(dist;code[protected]sap118409)is not making home delivery
even after 2 months of booking, (booking date;30/07/2009), last delivery date(11/07/2009), even they are not at all responding properly. The delivery boys are not willing to make home delivery. That's why I have compelled to place the cylinder to some shops daily on the road side. If the delivery van not coming again taking cylinder to home. I request you Please take necessary action for deliver in time and for home delivery.
Thanking you.

K. Solomon,
Mithras, Mithraniketan p.o.,
Vellanad, Trivandrum,
Kerala - 695543.

I am registered with IOC dealer namely Satyam Gas Agency, Dewas Road, Indore. It is really nightmare to do gas booking through phone. They never pick the phoen rather on one occssion I have personally visited the outlet. I was shocked to note that all the receivers were put off. It is horrible to deal with them.
Behaviour of their staff is so shabby and rude that no educated person would like to talk to them. The owner of agency is having political back ground so they are not bothered for general public

Sir this is more in nature of query. My distributors are M L Bose enterprise of Raja Dinendra Street at Kolkata. They are telling us that the booking can be done after 15 days from the date of previous supply. Thereafter they say that the rule is to deliver it after 21 days from the date of previous supply.
Though the delivery invariably takes 23-26 days.
My query is
Do Indane is following this policy or is it a practise of M L Bose Enterprise.
Do any other distributors share this experience.

dear sir
we have kirti gas service and gulabi bagh gas service. the consumer numbers are 1) 14208 ( named manoj gupta[protected]named o.p.gupta[protected]named v.k gupta). we had booked the gas on 25.11.09 but not yet recieved the gas. both gas services have done this leniency in the past also we are very much harassed mentally and need your help to look in to this matter. kindly take the needed action immediately.


v.k gupta

gondwana gas agency raipur c.g the supply of cylender after 20 days and more from the date of booking
generaly cylender empty with in 20 dayas kindely inform to you i hope that after this massage supply may be regularly

thankyou

Sir
My consumer no is:K 8547
My LPG distributor "BEST FLAME" (dist;code[protected]is not making delivery
even after 48 days of booking, (booking date;09/11/2009), I request you Please take necessary action for deliver in time .
Thanking you.

SHARADINDU CHANDRA,
KANKNAIL, CHHATNI, BURDWAN
WEST BENGAL
MOBILE-[protected]

-customer service No. 1686
-refill supplier : varsha gas service, bhoipura, hatkeshwar circle road, ahmedabad -gujarat.
-complaint lodged to: Mr. phagre - concerned officer - lpg del. section (IOC - Indane gas - Ahmedabad Tel. No.[protected] reg. delay in delivery of refilled domestic lpg cylinder on 03.02.2010 at 4.450 PM, said that 15 days will take after booking.
-excluding booking date & delivery date (2 days) 21 days to be gapped + 15 days = 23 + 15 = totally 38 days will take time for delivery of refilled cyl. between one refilled cyl. to another cyl.

-I don't know what type of policy is maintained by ruling party of Petroleum Ministry of Govt. of Inida and it is not justifiable for period of 38 days of delivery taking place to simple 4 members family consumption of refilled lpg cylinder.

In fact, normal case (no hot water for bathing purpose used) one refilled lpg cylinder comes hardly for 21 - 23 days ONLY for FOUR MEMBERS SIMPLE FAMILY (as per family planning of Govt. of India policy).

It means the policy adopted by existing petroleum ministry indirectly encourage / force the customer to go for black marketing to get refilled lpg cylinder on higher prices (by giving bribery to delivery man / black marketers).

This is not only my grievance but also other customers of Indane service (VARSHA GAS SERVICE) of IOC, Ahmedabad.

For information and take suitable action to speed up quick delivery because Pipe line gas services already implemented in Ahmedabad in some areas and what happened to those cancelled connections of LPG of Indane.

MUDALIAR VAITHIANATHAN S.
23/265, VRUNDAVAN APPT.,
NEAR: HATKESHWAR CIRCLE,
AHMEDABAD - 380 026.
CELL:[protected].
03.02.2010.

My co.no:5659{ in my wife's name}.
Shoba Gas, Nungambakkam, Chennai.

For the last six months the delivery date given is not kept at all.Every time some excuse or impolite answering from them.For example we booked on !st of Feb for the gas.10 days time was given.When asked today ie 10th Feb, the answer as usual Sat/Mon only.This we are experiencing for the last six months for your reminder.Can something be done in this regard.
Thank you
A.N.Raju

My co.no:5659{ in my wife's name}.
Shoba Gas, Nungambakkam, Chennai.

For the last six months the delivery date given is not kept at all.Every time some excuse or impolite answering from them.For example we booked on !st of Feb for the gas.10 days time was given.When asked today ie 10th Feb, the answer as usual Sat/Mon only.This we are experiencing for the last six months for your reminder.Can something be done in this regard.
Thank you
A.N.Raju

dear sir,
my dealear m/s Rajmen gas at girdharnagar shahibaug, is not treating customer property, they are not delivery lpg gas cilinders at and not giving lpg at office site at due date
kartik

Indane Gas — irregularity of supplying gas &not giving proper bill

dear sir,
maa charchika gas agency of banki ,cuttack,odissa is not supplying gas properly.it does not provide proper bill to the consumers.plz take action on it soon.

Dear Sir,
my service provider is Gujarat State Civil Supplies Corporation Ltd but i m very sorry to say that they did not single time issued me to refile within 30 days from registration above. now where we go to complain why dose not any officer interfere. my service no is 14694-H. please do some positive results.

I AM A CONSUMER OF indane GAS AGENCY GUJRAL GAS AGENCIES KINGSWAYS JABALPUR CANTT CODE-169913(M.P). MY CONSUMER NUMBER IS 24457 BY THE NAME OF MR.RANDHEER KUMAR . I HAVE BOOKED FOR A SUPPLY OF REFILE CYLINDER ON DATED 29/04/2010. AT THE OF TIME BOOKING THEY INFORMED ME THAT IT WOULD TAKE 10 DAYS. TILL TODAY 24/5/2010 GAS IS NOT SUPPLIED TO ME.THE STAFF ALSO NOT TAKE ACTION PLEASE DO SOMTHING.

My LPG distributor gujral gas service jabalpur is not making home delivery even after 17 days of booking, (booked on 24/.06/2010) .they do same in last month 29 days late delivery .they always make late in delivery .i have only one cyllinder how can i manage.please do some action.
my connection no is 24457 bilhari jabalpur mp

kindly make assure him the delivery timely to me.
thanks.

My Gas Agency NITAL INDANE GAS AGENCY, HARIJ DI.PATA, AREA OFFICE AHMEDABAD IOC LTD, WHOSE DISTRIBUTORS PHONE NO.[protected],
and my consumer no. 108. they are no deliver and not pick the phone calls.

I am very dis-satisfied this Gas Distributor

plz... go action for this distributor and intimated on my mail id on [protected]@indiatimes.com, m-[protected]

Sir,

I am having LPG connection with Quilon Gas, Agencies Kollam, Kerala. Sir, I am very much difficult to get the cylinder from the above agency in time. I have booked for gas cyliner on 6th September 2010 bu till date[protected] they have not supplied the cylinder. My consumer no. is 15692 and the booking no. is 11683. Sir, Kindly arrange to take necessary action for supply of cyliner in time.

With regards,

Soman

respected sir,
i am very sorry to say that now a days indane delivery service(capt.rakesh gas service mohali road mathura(u.p)) shows an frustrating irregular response towards sending refill cylinders in time. They send the refill cylinders after 35 days of booking and said that we should book the another cylinder after 25 days of DELIVERY DATE . now please tell us how one person can manage with that . this is my HUMBLE REQUEST to you to take an strict and urgent action towards this.
THANK YOU


YOURS FAITHFULL CUSTOMER
ADITYA

INDANE-Parth Gas Agency — Irregular supply of refill cylinder

I am residing in Gandhinagar,Gujarat. I am having connection at Parth Gas Agancy for many years. I am not receving the LPG domestic cylinder since 40 days.Eventhough there is a reduction in LPG Customer due to pipeline of gas we are not getting the LPG cylinder. So kindly do the needful. My connection no is 2349.
M/S PARTH GAS AGANCY,
SECTOR-28,GANDHINAGAR,GUJARAT
[protected]

My [protected]@yahoo.com

I regret to inform you that I have booked a gas cylinder in my agency "PRATHANA GAS AGENCY", Moovarsampet, Nangallur, Chennai - 91, Agency Code- 1068 on 24th January 2011. But till now they have not delivered the gas cylinder. When I went in person, I was shell shocked to note that they have not even generated the bill and I was forced to take the gas cylinder in auto for which I spent money from my pocket as there is no no adequate man power in that Agency. Further, they are saying that the next booking will be registered only after 21 days from the date of curent booking. But to my knowledge, IOC has already cancelled that rule some time back.

Kindly instruct them not to adhere that 21 days gap of booking rule. Also advise them to deliver the gas in time and not to make the consumer to come and collect the gas cylinder from their Agency.

Thanking you in anticipation of your prompt response and necessary action in the aforesaid matter

Regards
A Resident of Nanganallur

IOC — indane gas

dear sir
my gas con. bassi gas services .Last month, I had booked a cyllinder, . My consumer number is . B 6773 Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please .

Indane Gas — irregular supply(not as per booking serial)

I am regularly booking gas at distributor's counter.But it is found/noticed that my gas is not delibered as per my booking serial .Even delibery of gas is made after my visit to concerened distributor's office(every time) viz 19.11.10, 10.01.11, 17.02.11, 25.03.11(not yet delibered though today i had visited the office and make my request for regular supply). They even donot attain phone calls.
I am customer of this indane gas since 1987 with double gas cylinder.
details are -
CONSUMER NO :- AN 2023

DISTRIBUTER THE ANNAPURNA
ADDRESS:- APCAR GARDEN, ASANSOL 713304

CODE NO 3901055d
you are requested to verify the reason for delay schudle and take proper corrective action.
MAHUA ROY
UPPER CHELLIDANGA,ASANSOL
PH;-[protected], [protected]

INDANE LPG Cylinder — Irregular Supply of Gas Cylinder

Last 28 years+ we are using LPG Gas, home delivery but for the last one year, we are facing problem to get the booked cylinder even after reminding them to deliver the cylinder in time. Now for the last one month we are trying to get our booked cylinder but no response fron the shop(Golden Gas Service, Shop #233, Palam Vyapar Kendra, Palam Vihar, GURGAON-122017(HR)Shop #233, Palam Vyapar Kendra, Palam Vihar, GURGAON-122017(HR))

Here We are submitting the complain for your prompt action. Hope you will do needful.
Thanks for the cooperation.

Mrs. C. Michael
T-57/58, New Palam Vihar,
Gurgaon-122017
Cust#209

sir,
i have booked an lpg gas cylinder on 05/04/2011 with RECIEPT No. 1430 at ARUNIT INDIAN DISTRIBUTOR, D.B. road SAHARSA, Bihar, Phone Number of the agency is[protected], 226528 which is not making the home dliveries of gas cylinder even after 46 days of booking the gas cylinder which is very irresponsible.
even the phone numbers which were mentioned above are not working properly and i am just not getting any response from the agency in this regard. i kindly request you to take some serious action in this regard so that not only me but all the people of our locality get relief from this problem.
Prof. B.P. Agrawal
Retired University Prof.
Department of Philosophy
B.N. Mandal University
Consumer Number= JG421

Am a regular Costumer of Indian Oil LPG gas.
This to inform you that, the srevice in our area is not proper and there is unwanted response from the supplier.

The problem is :
I have booked the gas cyclinder on 7th may 2011 (saturday) through sms service.

I got the message from the supplier on 17th may 2011 (Tuesady) at 20:10:24 pm. that, Your cylinder will be delivered shortly.

but, after some days, On 20th may 2011 (Friday) on 15:11:22pm that, I got a message that -
Your Cylinder has been delivered against your refill.

(Details i got from the supplier tp my phone : Booking number : 202463 ; Cash Memo : 1942
My costumer number : S.RAMAMOORTHY - 9830 My phone number : [protected])

Still today, i dint get the cylinder to my home. I called them and asked about this problem, they are saying that,

"THEY CANT COME TO OUR AREA FOR 1 CYLINDER ONLY FOR YOU. THEY OLD HARSHLY THAT, THEY WILL COME ONLY WHEN MINIMUM OF 20 CYLINDER IS TO DELIVERED".

I CALLED THEM TODAY ABOUT THIS MATTER, THEY TOLD THAT, THERE IS NO VENDORS FOR OUR AREA SO, THEY TOLD TO COME AND TAKE THE CYLINDER ON OUR OWN. ORELSE THEY WILL DELIVER THE CYLINDER NEXT WEEK.
BUT, I DONT HAVE CYLINDER IN MY HOME .

So, i kindly request you to take action against this issue.

Here are the details of the supplier :
Mr. Babu
TUCS
Venkatapuram,
Ambattur, Chennai-600053

Our LPG distributor is SRIDHAR GAS AGENCY, ALANDUR, CHENNAI.For the past 7 months there is no proper delivery of cylinders. They take more than 1 month for delivering cylinder that too after so many calls to the agency and to the person who brings cylinder here. Last month that is on 17.05.2011 I booked for cylinder thro the new booking method and on 21.05.2011 i got the message in my mobile " "Dear Indane customer, against your refill booking ..., cash memo ... is generated and cylinder shall be delivered shortly. But till today 14.06.2011 I didnot get cylinder. On 02.06.2011 I rang to the agency they said bill is ready and u will get the cylinder today. But they didnt. Last week i.e.. on 10.06.2011 they says i have not yet booked the cylinder. If i want i have to rebook again and I can get it within three days. I am totally frusturated.

Sir
I Booked LPG refill on 13.07.2011 and regert to write that till today that the cylender has not been delivered. When ever I contacted vendor(SRI D.S.Agencies Gas Service(Code[protected], NO-10, Head post office street, Stuart pet, Arakkonam-631001.vellore dist, Tamil nadu) her behavior was very worest response.My consumer No.DS-13519 Kindly look into the matter and arrange the delivery of LPG.(Last or previous booking date on 9767/[protected] but deliveried on[protected] days) please kindly make assure him the delivery timely to me.
thanks.

A.M.KANNAN

Hi,

I dont know which is the best way of complaining about the IOC Dealer.

I tried the Telephone numbers printed on the oppiste side of the Cash Receipt, which either didnt work or no one will lift it.

My LPG Distributor is Sri Saila Gas Agencies, Miyapur, Hyderabad.

Lot of complaints abount this dealer.

If we book a cylender today, we will getting the information that the Cylinder is booked but, cash receipt is generated after a week's time and from there he will take a week or 10 days to deliver the cylinder.

Even after many requests and complaints with the delaer, nothing is happening.

I have seen many complaints about this dealer, but i didnt see any action against it.

I would like to complain about this. please let me know a right channel for this

I would be available at [protected]@yahoo.com

Thanks in advance,

Regards,

Ram

SHOBHA GAS AGENCY NUNGAMBAKKAM — GAS BOOKED ON 21-10-2011

DEAR SIR,

WE HAVE BOOKED FOR CYLINDER ON[protected] IN SHOBA GAS AGENCIES AT NUNGAMBAKKAM CHENNAI-34 FIRST THEY HAVE TOLD IT WILL COME IN 20 DAYS AFTER 22ND DAY WE HAVE GIVEN SO MANY CALLS BUT THERE IS NO RESPONCE NO BODY HAS TOOKED THE PHONE. WE HAVE GONE PERSONALY THEY TOLD WITHIN A WEEK IT WILL COME. TODAY[protected] WE HAVE GONE DIRECTLY SECOND TIME MORNING 10.00 AM TO THERE OFFICE THEY SAID COMPUTER IS NOT WORKING AFTER SHOUTING WITH THEM THEY SAID WHAT EVERY YOU WANT YOU CAN DO AND THEY SPOKEN IN A VERY BAD MANNERS EVEN THOUGH SENIOR OFFICER AND CLERS ALSO THEY ASK ME TO GET OUT OF THE OFFICE AND SHOUTED TO ME. THEN THEY TOLD IT WILL TAKE ANOTHER ONE WEEK FOR OUR BOOKING TO DELIVER. THAT ALSO THEY HAVE NOT CONFIRED ME. PLEASE TAKE IMMEDIATE ACTION ON THIS AGENCY AND MAKE TO DELIVERY OUR CYLINDER IMMEDIATELY.

SATHYANARAYANAN.N
[protected]

Dear sir,
I am a domestic LPG customer of Indian oil. My gas distributer is Ennar Gas Service, Hyderabad-500062. Customer No. is 03932.
I have submitted Adhar card copy and Savings bank pass book copy to this gas agency on[protected]. The same day Adhaar card copy and domestic gas customer card copy also submitted to the bank. The LPG was billed on[protected] .Bill No.[protected].of Rs.1024.50. Subsidy has not reached the bank as on date. When I contacted bank they referred me to Ennar Gas. Ennar gas service has told me to contact IOC. I have tried several times phone no. [protected]. Always this phone is engaged.
Please advise M/S. Ennar Gas Service to arrange the LPG subsidy at the earliest.
Thanking you,
M.V.Gopalakrishna Karnavar

Indane — taking extra money other than the bill amount

we get our gas from our gas agency, some man used to come with cylinders and give us the new and get the bill payed.he gets extra amont from demandingly saying it is mandatory, the gas bill shows Rs.614/- whereas he got Rs.650 from us.

BOOKING GAS ON 03-FEB-2015, BUT NOT ARRIVED

CONS. NO-[protected](26355) NAME-ANIL KUMAR SO RAM KUMAR ADDRESS- K-87 BHAGAT SINGH PARK, NEW DELHI-110042 MOBIL NO-[protected]

NOT DELIVERED

Sir i book my cylinder 10-aug-2014 consumer number 4071 refrance number 200953 still not delivered cylinder

Wrong amount charge

My cash memo no. [protected] of amuont 554.5/- booking no 617016 but delivary man ratan modak get rs 580/- cash from me

booking of new connection

dear sir
i preshonaly visited with Raj Traders Gas company for booking of new gas connection. than complend registerd HPCL employees contect no. [protected] but told him cylinder shortage there is no booking
pl. tell me where i go for booking of new hp gas connection...

Niranjan kumar
[protected]

I am LPG gas consumer, I deal with M/s Santi gas (Delhi Najafgarh) service who are the distibutor of my area, my problem is after booking they have not supply the gas home delivery. Some time i go to the gas godam sales man tell no stock here. Presentely i book the gas 10 January 2008, today is 22 january, no cylender reach at my home. I request you please solve my problem.

My consumer No. is - 12391

santi Gas office ph No.[protected]
[protected]
Gas Godam Mr. Ganesh-[protected]


Anand Singh Rana
NCPGR
Ministry of science and Technology
Govt. India
New Delhi-63

I am LPG gas consumer, I deal with M/s Santi gas (Delhi Najafgarh) service who are the distibutor of my area, my problem is after booking they have not supply the gas home delivery. Some time i go to the gas godam sales man tell no stock here. Presentely i book the gas 10 January 2008, today is 22 january, no cylender reach at my home. I request you please solve my problem.

My consumer No. is - 12391

santi Gas office ph No.[protected]
[protected]
Gas Godam Mr. Ganesh-[protected]


Anand Singh Rana
NCPGR
Ministry of science and Technology
Govt. India
New Delhi-63

I am a LPG gas consumer, I deal with M/s HARI SINGH Gas service who are the distributor of my area, pH. 25470333, 25476333, 25180333,25186333. My consumer no is 26577 My problem is when we call for gas booking to the given telephone nos. of the dealer the number hardly reponse and all the lines are busy for whole day and some times we continuously try for a week time and could get our call matured there after. If the gas had booked the delivery clerk give time for Ten to Fifteen days for refiled cylinder delivery. In this prosess we got gas within 32 days after booking. when i m in utter surprised then my service porovider ignor my request for early refilling the cylinder. Now please tell us where the consumer stand in India. Can I hope any solution of this problem.
Please do the needful and u r coorporation in this regard is highly apriciated.

Thanks
My consumer No. is 36577

Manoj Kumar (cylinder is on my fathers name Sh. Madan Lal )

I am a LPG gas consumer, I deal with M/s Alok Gas Service, Najafgard who are the distributor of my area, pH. 25324604. My consumer no is 14333 My problem is when we call for gas booking to the given telephone nos. of the dealer the number hardly reponse and all the lines are busy for whole day and some times we continuously try for a week time and could get our call matured there after. I was booked on 1.2.2008 but gas are not received upto date.
Thanks
My consumer No. is 14333, 154A, Ambedkar Place, Baprola Vihar

Dear Sir,

I am consumer of Ashu Gas service, rajouri Garden, new Delhi.

NO BODY PICKING PHONE CALLS,Always used to go his shop when 1pm to 2.pm lunch time no body reday to talk. They shut the doors. I will appriciate if you give us any other phone call number and e mail . 99% pepople is harrsed by the agency. The girs sitting always busy with personal phone calls


sudesh kumar

Hi my name is vivek and i am really upset about the Gas Booking of indane. Now the things are going out from our hands and goverment has to take the serious steps to solve this probelm. I have Booked my Connection No:- 3024 One month later through phone line. Now when i called up and asked the supplier( Masudpur, New Delhi) he completey disagree to provide me the gas. he said that do what ever you want to do i am not going to give you the gas. It's really pathetic for us, when you are ready to pay and nobody is here to listen us.

I am LPG gas consumer, I deal with M/s Santi gas (Delhi Najafgarh) service who are the distibutor of my area, my problem is after booking they have not supply the gas home delivery. Some time i go to the gas godam sales man tell no stock here. Presentely i book the gas 10 January 2008, today is 22 january, no cylender reach at my home. I request you please solve my problem.

My consumer No. is - 14874 & 15931

Shekawat Gas Agency office ph No.[protected]

am LPG gas consumer, I deal with M/s Amrit enterprises(Delhi yamuna vihar ) service who are the distibutor of my area, my problem is after booking they have not supply the gas home delivery. Some time i go to the gas godam sales man tell no stock here.

They never pick the phone when i visit there phones were ringing and nobody is picking the phone. when i asked why are you not picking the phone they said it always ringing what we can do .

When we complaint they said what we can do.
Please look into this

consumer id is 30664

Dear Sir,

I am consumer of Ashu Gas service, rajouri Garden, new Delhi.

NO BODY PICKING PHONE CALLS,Always used to go his shop when 1pm to 2.pm lunch time no body ready to talk. They shut the doors. I will appriciate if you give us any other phone call number and e mail . 99% pepople is harrsed by the agency. The girls sitting always busy with personal phone calls. the girls siiting their will closed her ears with cotton. plzz help us.

neev...

Indian Oil Corporation is having no control over the distributors. they are earning the money by way of blackmarketing and supplying to business organisations in contravention of ioc rules.

dear officer ,
i am the consumer of sengar gas service
delar of (indain gas ) 93-c g.t. road kalyanpur ,
kanpur uttar pradesh .
the agency owner has balck markaeting of
consumers sylinder aur consumer ko sylinder
provide nahi karte hain after the due of 21 day
the agency owner give them to consumer oonther
21 day so i request to you please be quik do the
some thing for my self thank you.

I am LPG gas consumer, I deal with M/s GIAN GAS SERVICE, DORAHA, DISTT. LUDHIANA, PUNJAB service who are the distibutor of my area, my problem is after booking they have not supply the gas home delivery. Some time i go to the gas godam sales man tell no stock here. I hear someone they sale a gas cylender with black of Rs.50-100. So please do a against action of this dealer

thanks
from : pankaj mohindra
m.[protected]

I am a LPG gas consumer, I deal with M/s North Howrah Gas Agency service who are the distributor of my area, My problem is when we call for gas booking to the given telephone nos. of the dealer the number hardly reponse, some times we continuously try for a week time and could get our call matured there after, As i am servicesholder it is not possible on my part to physically visit their odice and get a number.

Secondally they does not take any booking before 21 days from the date of delivery of last cylinder hence how it is possible to continue with a same cyclinder for more then 35-40 days. Although i am holding 2 cylinder but no use of it.

So please treat the mtter seriously.
My consumer No. is 19790 with North Howrah indane Gas Agency

I am a LPG Gas consumer, I deal with' Balasore Gas Agency', Saheed Park Market Building, Cinema Bazar, Balasore ( Orissa) whose distribution code is 89020456 . A phone number i.e.[protected] given by the said Agency for telephonic booking . But when I call for Gas booking to this number, they never pick the phone . So each time I bound to go their shop for booking .
Today also I had gone to their shop after failing telephonic booking and saw a boy sitting there was busy with his personal phone call and nearby phone was ringing once and again . I complained and after a long argument he booked my number and after 10 days Gas can be delivered to me if available . He also abused me and said ' do what ever you want to do, I am not bound to answer you ' .
Each time, I am suffering this type of problems by this dealer and having a single cylinder, I am bound to depend upon hotel for my family . They are not issuing me double cylinder and harashing me to supply Gas in timely .Secondly they does not take any booking before 21 days from the date of delivery of last cylinder hence how it is possible to continue with a same cyclinder for more then 35-40 days.
In this situation, what can I do ? So please treat the mtter seriously and oblige .
Prativa Panda
Consumer No. - B-27002
Gopalgaon,
Balasore
Mob: [protected]

I am a LPG consumer No SF 1504 With Seba fuel, Chowdhury Para Nimta, Dist -24 Parganas (North) Distributer's Code No. 99193131
I booked a filled sylnder on[protected] but till date and time they did not supply . They never supply regularly because their Van pullers sell the filled sylnder to others without booking at high prices .It is their every month feature, my Blue book is the record that they make dely in supply every month.
Please look into the matter.
Tapan Kumar Basu. 3/3, M.B. Road. Belgharia, Kolkata - 700056
Consumer No -SF 1504
Phone : +[protected]Kolkata)

I am a LPG consumer No SF 1504 With Seba fuel, Chowdhury Para Nimta, Dist -24 Parganas (North) Kolkata -700049 (Indane)
I booked a filled sylnder on[protected] but till date and time they did not supply . They never supply regularly because their Van pullers sell the filled sylnder to others without booking at high prices .It is their every month feature, my Blue book is the record that they make dely in supply every month.
Please look into the matter.
Tapan Kumar Basu. 3/3, M.B. Road. Belgharia, Kolkata - 700056
Consumer No -SF 1504
Phone : +[protected]Kolkata)

I am LPG gas consumer, I deal with M/s sarvatra gas (brahma nagar, kanpur ph.[protected] service who are the distibutor of my area. no response on telephone, poor delivery.

My consumer No. is - 30200
vinod trivedi
107/142, jawahar nagar,
kanpur
ph-[protected]

M/s. sarvatra gas services, brahma nagar, kanpur[protected]

I am Abhimanyu a LPG consumer No 03542 With Rama Indane Gas Agency, Sec.21c, Faridabad, Haryana (Indane)
I booked a filled sylnder on[protected] but till date and time they did not supply . i m very disappoint to see that particular service.

i assist and i request you please provide me LPG slender as soon as possible
also this is to inform you that i m very tense about this because today is 11 th day of date of booking so please shoot my problem at your end.

I am consumer of Citizen Gas, Alaknanada. I am trying to call the phone since a week but I am getting phone busy all or no service on phone.
I don't know whether agency changed the phone number or not. If he changed than agency has the responsibility to update the consumers.
I am totally agree with all above complaints that agency persons are not responding properly.

LPG gas booking — No Response from the dealer

I have recently [censored]ed my residence from Nanaganallur to Anakkaputher (near pammal).My Indange gas dealer for the Anakkaputher is Ms.Vijaykumar agencies.
i am trying to reach the distributer over phone for the Cylinder refilling there is no response from the distributer for the past 4 days.I am not able to locate the alternate contact number through the website also.

I may have to take half a day leave and visit the Vijayakumar gas agencies for refilling.I am wondering why this kind of response from the gas agencies.

we were talking about the developement of communication technology, but still there are people dosnt bother about the customer needs.

LPG — Non -response to telephone calls for booking

We have been trying to contact M/s.Rose Flames, Ernakulam for the last two weeks for booking gas (refill) in their numbers 2102040, 2102041 and 2102042. The phone is either engaged and when ringing no body is attending. We know that 11th to 14th Sep were holidays for them. Today also I tried to contact them in the above numbers but no response.
Please help us
N.D.Nandakumar,
Iyyattil House,
40/413, Layam Road, Ernakulam (Consumer No.4052)

Dealers Telephone hardly response
I am a LPG gas consumer, I deal with M/s North Howrah Gas Distributors who are the distributor of my area, My problem is when we call for gas booking to the given telephone nos. of the dealer the number hardly reponse, some times we continuously try for a week time and could get our call matured there after, We also tried several time Customer cell service No. of Indian Oil Corpn. of Jaipur, that is also found unanswered. Can I hope any solution of this problem.

My consumer No. is 402

Warm regards
Manish Agarwal
[protected]

I am a customer with sarvatra gas agency brimha nagar kanpur. My connection no. is 40023. I got my cylinder booked as serial no. 131 dated 25-Sept. 2008, but till date i could not get the gas delivered. Almost daily I see a long queue for the cylinder, it means the system of home delivery is totally failed at this agency, and more over a large no. of people in the queue do not get the cylinder and they have to go back and come on the next day in the queue. So it is my humble request to the concerning authority to solve this problem at his earliest so that the people who can not manage time to queue, may also get gas properly.
Thanking you in anticipation.
RB Tiwari
Flat-202
109/3A nehru nagar kanpur
m-[protected]

Date: 15/Oct/08
I am Samir paul s/o Mrs. Anjali paul. I booked our gas on 13th Sep.2008. but still we have not received the gas. several times i requested our deales M/s. Cantonment Gas supply, Vide ph. no. 25793329. but noboady response to our request since last one month.

you are requested to take action against this dealers as soon as possible.

our Consumer No. is. 226349

Thanks and regards,
Samir Paul
for Anjali Paul
[protected]

Dear sir/madom

I have booked for new connection in Feb 2008 in BHARTHANA GAS AGENCY, at BHARTHANA (UP). A No. is given me i.e. 664. I have confirmed many times but no response. Still today new connection did not porvided and said that new connections are not issued by INDANE GAS CO.
Kindly take action for this.
Neeraj Kumar Shakya
Kalyan Nagar,
BHARTHANA
Distt. - ETAWAH (UP)
Mob. No. +91 [protected]

dear sir my complen is anybody not picup the phone there, all phones line is bigi at a time,

phone on is - [protected], [protected], [protected],

more phone line is here but not pi cup the phone,

pls action imdtly,


ANUSUYA PARSAD BHATT

D-287, QUTUB VIHAR PHASE-II GOYALA DAERIY,

NEW DELHI-110071 (PHONE NO-[protected])

dear sir
I m regular custmor o[censored]r company but in my area I fell difficulty in obtaining lpg gas. this connection is on the name of my mother which id is -SKI-4359 & adress is gov. hospital neorhiya bazar jaunpur- 222128. my area distributer is KAILASH INDANE RAMNAGAR JAUNPUR which id is SAP-205926 .this distributer asks me 330 rupees for 1 lpg cylander though I have card & also dont provide me home delivery . His mob No.[protected]

So I request plz provide me guidance about this matter
waiting ur hopeful respnce
Your`s faithfully
Manoj mahadeva
govt, hospital neorhiya bazar
jaunpur up india mob no-[protected]

Indane Gas LPG — No response to telephone booking

Dear Sir,

when we try to book our lpg cylinder by telephone, the telephone lines are always busy. is there any option to book the LPG online.

Kindly reply asap.

Plz help.

my contact is #[protected]

My problem is when we call for gas booking to the given telephone nos. of the dealer the number hardly response, some times we continuously try for a week time and could get our call matured there after, As i am servicesholder it is not possible on my part to physically visit their odice and get a number.Noone picks up the phone we have already applied for gas pipe line because of this problem.

Secondally they do not take any booking before 21 days from the date of delivery of last cylinder hence how it is possible to continue with a same cyclinder for more then 35-40 days. Although i am holding 2 cylinder but no use of it.
our gas agency name is

JAI JAVAN JAI KISAN IN DWARKA SECTOR 7 NEW DELHI
PHONE NO IS[protected]

LPG — No response booking from internet

My cannection no. 9252 i book refill cylinder from internet on 6th october booking no. is 362511
but no responce after 15th october
I contect to my dealer ASHWANI ENTERPRISES her answer we not reciving booking order from internet you order place from massege

I have been calling the M/s Kasna Gas Service in Alpha II, Greater Noida for the last four days to book for gas refill, but no one picks up thhe phone nos. I hope that strict action should be taken against such vendors.

My consumer No. is 9720, after one month, i have again booked on 03 Oct 2009, today is 29.10.2009.
But still is pending the home delivery at my home 107/56, Jawahar nagar, kanpur-12, kindly may be delivered as early as possible with thanks

I am LPG gas consumer, I deals with M/s Venus Gas agency Malerkotla road Dhuri, who is the distributor of my area and the code of distributor is[protected].. my problem is that they are not booking my gas from the date of[protected].and Not giving me rifiill cylinder..plz give me the solution of my problem.


Consumer No. is - 8916
Date:[protected] Smt. Urmila Garg #2A/193,
Janta Nagar, Near Gurukul
Convent School, Dhuri (SNG)
Mobile :-[protected], [protected]

I am having a Gas connection in the name of my son Rakesh Kumar Singh with the Bindu Shakati Indane Gas Service, Nedermet, Secunderabad. I changed my residence in the same locality of Dr. A S Rao Nagar at Brindavan Colony. I went to the above named supplier with ID and address proof and requested them to record change in address but they refused to record the change on the plea that they do not supply Gas in the particular building where I shifted, although they said that they are supplying Gas in Brinda Van Colony. When I said if you are supplying Gas in the Brindavan Colony, why you can not supply in my building which just at the entrance and not at the outskirt of Brindavan Colony, they got irritated and said you and ask other residents of the Apartment and let them know whether any body is getting gas supply from them. It was very ridiculous. I being a new tenant in the Apartment, it was very difficult to go to each of the 20 occupants whther they are getting supply from the named supplier. When I showed my inability, they very bluntly said to take transfer of connection and search for another supplier in the locality. I felt harassed and returned back. My simple request is that when the said supplier is supplying gas in my colony why they will decide to choose a particular apartment not to supply Gas their. Is it possible that I go to each and evry occupant to ask whether some one gets supply from this supplier. Is it not lethargic on the part of the supplier to entrust this job to me instead of making their on verification?
I, therefore, request that the supplier be made to supply Gas at Jyothi Paradise Apartment, Flat No. 502 at Brindavan Colony., A S Rao Nagar and they should be asked to record change of address. Needless to mention that they should be penalised suitably for inflicting such harassment.

I had booked my cylinder to JHANSI GAS SERVICE, JHANSI delaer tel no. [protected], connection no. JT12464 name G. Subramaniam on 18/12/2009, on the date 26/12, 30/12 & 4/1 i had reminder give to Jhansi office but no response given to myself, but when i directly approch to Miss Pinky at Jhansi office on 08/1/2009, she told me that your cylinder had been delivered on 30/12/2009.

according to myself that they are making the delivery in black, if i dint get the same in day or two i will move to consumer office .

S, .mahesh
[protected]
[protected]

sarwatra gas agency/indane lpg gas — no delivery of refill gas

Company name-SARWATRA GAS AGENCY,Kanpur
Consumer no- A24876
Name- Gangadhar Ramchandani
111/A/334 Asok nagar
Kanpur U.P.
Mobile no-[protected]

Sir,
I booked through SMS for gas refil on 27 th Nov.2009.,and got booking no 1.
I again made a complain to u on 17 th dec 2009 that i hav not recieved gas and from indane gas i recieved a message that u r looking after this . my feedback no was 17155.
ITs been 23 rd of january2010. around 2 month from booking and till now i hav not recieved gas refill.
When i go to the agency they misbehave and not answer properly.I dont understand i[censored] cant favour the consumer please shut down your site and let us suffer , atleast i will not make any hope from u..
Please let me know what i should do. , as agency is selling in black the gas refill.
If booking no 1 has not yet taken under considration then what was happening for others.

I will be pleased i[censored] answer my query.
Thank you.

I am a LPG consumer No SFT 8150 With Seba fuel, Chowdhury Para Nimta, Dist -24 Parganas (North) Distributer's Code No. 99193131
I am trying to call the phone[protected] &[protected]since a week but I am getting phone busy all or no service on phone.
Some time the phone is ringed but they did not pick the phone I don't know whether agency changed the phone number or not. If he changed than agency has the responsibility to update the consumers.
I am totally agree with all above complaints that agency persons are not responding properly. They never supply regularly because their Van pullers sell the filled cylnder to others without booking at high prices .It is their every month feature
Please look into the matter.
Brojendra kr dutta, Durganagar, Kolkata - 700065
Consumer No -SFT 8150
Phone : +91 [protected] (Kolkata)

sir
i want distibuter ship soron dist...kanshiram nagar etah in up

tell me my no...[protected] and email...imran.[protected]@gmail.com

I have been trying to book my gas cylinder over phone to VIJAYKUMAR AGENCIES, POZHICHALUR for the past 3 days, but couldn't do. Whenever I try the phone call it says subscriber is busy please try after some time and also sometimes bell is ringing but no one picks up the phone. The following are the phone numbers I tried several times each day.

[protected] [protected]


I kindly request the concerned authority to take immediate action in this regard is highly appreciated.

A. KIRUBAINATHAN
CUSTOMER NO.55275

i, m santosh kumar r/o 2/93 khichripur delhi-91
i m consumer of khichripur dixit gas service my cusumer no is 49089 and my mobile no is [protected], my khichripur pur dixit gas agency according computer record my silender was booked at 1/1/11 and supplied my home on dt 2/1/11 but i have shocked because i have not booked my silender and not got any silender to till 12/01/2011 and when i went to agency for book my silender than this event come in my sight that my silender booked automatically and delivered than agency get me delivered slip record on paper slip and said me that i shoud meet to gas godown distibutor and i went for meet to distibutor his name is jagatpal. he talk me very abusly rudely threat me so i requesting to LPG deparment that i hope u take this matter on a personal lavel and take action very for agency and distibutor jagat pal

Indane Gas — No response from dealer

Anupama Gas at Trmulgherry, Secunderabad, Ph No.[protected] &[protected] does not answer the phone when we want to book refill.They just keep the phone aside entire day.You may also try from your end to test this. Pl take action in the interest of customers.
GS Deepak
SC No.222800

Sub: Complaint Regarding the negligance

Respected Sir,

I have a domestic LPG connection No 4082 in the name of Rajinder Kaur issued by M/s Venus Gas Agencies, Dhuri. I booked a refill on dated 09/04/2011 the cylinder No. 408159 was delivered on 16/04/11 that was took into the kitchen for cooking on 21/04/11 The Cylinder had a leakage, about which I lodged a complaint to the concerned agency, the complaint was attended on next day, but without fruitful result. I again sent a telephonic message to Sh. Pawan Kumar, who did not attended me properly, saying the I had a confusion, there is no leakage . When I tried to lit the gas stove, it started to give smell, immediately I switched off the stove, again I informed about the leakage They ignored it, without considering the consequences The cylinder is continuously leaking while fitted with regulator in off position also. No body is bothered about the leakage and the consequences there off. Hence I have kept the cylinder outside in Open in my house Despite complaining 4 times nobody bothered to solve the problem, you can imagine the problems in cooking food without LPG. Lest there should not be any kind of mis-happening. I am unable to prepare food on gas.

Hence your good self are requested to look into the matter, and advise the concerned supplier.

Thanking you in anticipation,


Yours truly,


Riju Sharma
D/o Rajinder kaur

Hi,

Please put your comments at http://www.facebook.com/grahok.bondhu to fight against SEBA FUEL to stop their fraud activity.

Thanks

delay in delivery of gas cylinders

Dear sir This is from customer no 63662/ booked on middle may 2014 Status shows delivery date on june 3.06.2014 till not received please do the needful

DELIVERY PROBLEM

My CONSUMER NO IS 7091, I BOOKED MY GAS 12NOV 2014, BOOKING REFRENCE NO IS 214689 After 2 days 14 NOV 2014 I GOT A MASSAGE YOUR CYLENDR DELIVERD, BUT CYLENDER NOT DELIVERD TO ME...

Non-receipt of subsidy amount

I received one gas cylinder on 20/11/2014 vide cash memo No.[protected] and paid Rs.965/- . But regret to inform you that the subsidy amount is not received. Kindly into the matter.

Indane LPG Gas — Behaviour

Do you give special training yo your staff to bahave rudly with customers?

I have a connection from Prem Gas Agency (Hari Nagar) and within last 2 yrs I always took an off from office to book my gas. They hardly pick up any call and if any, they behave so rudly and use rough languages or bad words.

The service which they are providing is really pathetic and I think even the company doesn't care about this. They are indirectly forcing us to buy the things in black or they are doing black marketing with the help of company. Its just a governmental decision to open a shop other wise they can run it from home also.