Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,

This is to inform you that I am the consumer of Shri Radha Govind GAs Service and my Gas No. is SR-17262. The gas booking Clerk of your agency are not receiving the phone for 3 weeks, which is causing great harassment to me to book the cylinder.

The complete address of your agency is as under:

Radha Gobind Gas Service
Shyam Block, Gandhi Nagar
Delhi.
Agency's Ph. No.22075114

So, you are requested to kindly look into the matter and do the needful as early as possible.


From
Rajiv Kumar Gaur
M-[protected], [protected]

Radha Govind Gas Agency, Gandhinagar, Delhi — lack of response

Sir/Madam,

My registration no. is 13856, at Radha Gobind Gas Agency, Gandhi Nagar, Delhi. Ph No.[protected].[protected].

For last three days I reapetedly called the agency for booking of my gas but found either the phone was busy or nobody lifting the phone. I personally visit the Gas Agancy and found they intentionally engaged the phone. It is not possible for me every time to go personally for booking the gas and causing enough inconvenience.

So please look into the matter.

Kingshuk Sarkar

Dear Sir,

I have the same complaint.
i tried to connect them but noone picking the phoe or keep bussy.
because of this its really very difficult for me even for anyone to booking the gas.
specialy who is job holder. we cant go to the gas agency again and again.
so awaiting your action and attention for the same.

Thanks
Sanjana

My registration no. is 18640 in the name of Mr. Amardeep Sharma, at Radha Gobind Gas Agency, Gandhi Nagar.

Still nobody picking the phone.how can i book my gas.
This things really getting me irritate.i don think that you people take any action against the complaint.
i read out the first complain which is sent by Mr. Kingshuk Sarkar on 28/11/08.
but the problem is still same.
You should be take action againt the same.
Awating your reply.
Sanjana

I'm a consumer of indian oil gas of jaspreet GAS service shop no.18 AMBEDKAR STADIUM market New Delhi 110002, I never received my gas cylender before 15 days, Worst of that they make excusies and than next time they donot booking my gas though my gas cylender is empty. I have complained to the gas service so many times but they donot bother to listen to me. So pleae book MY GAS CONSUMER NO> 1329 and send urgently basis. Thanks for cooperation

Dear Sir/Madam
Please try to understand the feeling of Consumer.

One of your authorized dealer service provider M/s Prabu Gas Service is delaying supply of gas even after confirming billing of having booked refilling (supply takes more than 15 days).

Next booking is accepted 21 days after the date of delivery, how can we accept. The billing date is far different from delivery date. Delivery is being delayed.

What are the steps being taken by the Company.

Most of the times not attending the call also.

Please note my connection no.18451.
Please note the Praby Agency Contact No.[protected]
[protected]

You may enquire on behalf of me in the above connection no. and realise the reaction from their end.

The worst service of the agency is not acceptable.

Complaints in short.
1. Delivery time takes more than 15 days
2. Even after hearing of billing date, delivery takes delay unduly
3. When ever attend the phone says billed, will be delivered today (which day?)
4. So many times the phone is engaged (doubt of hang up receiver)

How the practice of the agency is going to be curtailed.

I am not knowing about other agency service providers in your channel.

kindly do the needful.

Senthil Murugan T
[protected]
[protected]@indusind.com

INDIAN OIL CORPORATION LIMITED — REGARDING COOKING GAS

Sir,
iam a consumer of indane gas with consumer no.17052 of Saravana Gas Agency, Perungalathur(Telephone no.,[protected] booked on 27/11/2008 directly.
I Contacted so many times directly and through telephone also.
But till now there is no response from them.

Sir,

I'm a consumer of indian oil gas since last more than 20 years & my Gas Agency is ACHME GAS AGENCY, SONA PARK, MAKARPURA ROAD, BARODA. I never received my gas cylender before 15 days Worst of that they make excuses and What are the steps being taken by the Company.Most of the times not attending the call also.than next time they donot booking my gas through my gas cylender is empty. I have complained to the gas service so many times but they donot bother to listen to me. They are selling ( black for Rs.500-600 ) the gas cyliner, during the marriage season & not giving us timely. Please try to understand the feeling of Consumer My Consumer No. is 5119.

I REQUEST YOU TO KINDLY LOOK INTO THE ABOVE AND TAKE IMMEDIATE ACTION FOR ABOVE GAS AGENCY, FOR WHICH WILL BE AVOID SUCH TYPE OF PROBLEMS OF CUSTOMERS.

YOUR EARLY ACTION IN THIS REGARD SHALL BE HIGHLY APPRECIATED.

WITH THANKS & REGARDS

MOHANAN NAIR

Dear Sir,

i am a indane customer, my id is 30328, i received the cylinder from srinivasa gas agency (Distributors code 133477)-kancheepuram, tamilnadu state. Now we are getting cylinder supply of 40 to 42 days only. I don't know what is thwe problem with the company to supply the cylinder in time atleast 30 days once. Due to this we are facing very big problem in family everytime. I don't know this is the known problem of all the higher level officers and peoples working in this organization. But the customer not getting the solution for a long time.

One more thing all the people are suffering to get the business but it is the ready made business available for the oil companies or gas companies. I think here the gas available is not a problem only the subsidy money what the government was given is a problem. Please your people should come with some alternate suggestion to get the cylinder whenever they need. here one suggestion is to increase the cost of 50 to 80 rupees per cylinder if the people are asking the cylinder in the middle.

Please give me solution for this and re leaved from this headache permanently.

Thanking You,

Regards,
M.karunakaran

Jaspreet Gas Service Indane Dealer in New Delhi — Telephone not attended

continue ringing the telephone and no answer but the cyclist sale the cyclender in open market

they r not picking up the calls... n its very problematic for us to deal wid them they r very irresponsible n befooling people...

i have a leakage in my full cylinder i gave the complaint to the company but they are asking me to change the tube which i have use in stove is good no leakage but the other one is problem cus no;16980 m.salha jaseema

i have not received the gas refill last 3 month i have booked last 2 month ago

I am trying to reach Kalpan Gas Agency, Vijayanagar, from one week not even single time i got the telephone line PH:[protected], 23305354, 23209122, 23201744,23141555,23103435. When we dial these numbers we get an auto-response say all lines are busy, try after sometime. Auto-response will be getting from morning till evening. Please take serious action on this or there should be some alternate methods of cylinder booking (eg.. thru E-mail).


Regards,
Nagaraj K.

I am trying to reach Kalpan Gas Agency, Vijayanagar, from one week not even single time i got the telephone line PH:[protected], 23305354, 23209122, 23201744,23141555,23103435. When we dial these numbers we get an auto-response say all lines are busy, try after sometime. Auto-response will be getting from morning till evening. Please take serious action on this or there should be some alternate methods of cylinder booking (eg.. thru E-mail).


Regards,
Nagaraj K.

I have been trying to call up the Jagan Enterpises for Indane located at Madangir (Khanpur New delhi 110062 on the number 26093322,26088065 and 26084716. Whenever i dial the number, i just get it on a busy tone. While having tried for the whole 40 to 50 mins.

However nobody bothers to pick up and answer the phone for booking. This is the only source that we are able to do the booking and I have been doing this everyday from the past THREE MONTH.

We have been facing a lot of problem with this gas agency as this is a regular problem with them whenever gas booking is needed. I will request the Indane gas management higher authorities to please look into the matter and kindly change this agency as this is totally incompetent to provide services to gas users.

I have a gas connection in Amar gas, Himayatnagaar of Hyderabad. The telephone Numbers 23227799 and 23221985 are either busy are does not respond. This is a regular problem and make me to waste lots of time for booking the gas. Pl try to suggest to increase the personnel for booking the gas or provied alternative system to book the gas.

i have trying to call QUTUB gas agency on the nos 26893424&26890020 lokated in vasant kunj,delhi for the past one week for booking my gas.All the time the nos are busy. And most of the time i am facing the same problem.Please help me out in this matter or take appropriate action against the gas agency. I request Indane management to take immediate action.
thanks.

I am trying to reach Kalpan Gas Agency, Vijayanagar, from one week not even single time i got the telephone line PH:[protected], 23305354, 23209122, 23201744, 23141555, 23103435. When we dial these numbers we get an auto-response say all lines are busy, try after sometime. Auto-response will be getting from morning till evening. Please take serious action on this or there should be some alternate methods of cylinder booking (eg.. thru E-mail). if you can't do the work please close it. your doing like this we are facing lot of problem. please colse it.

I am trying to reach Banjara Gas agency, Yosuf Guda, since last one week. Phone is either engaged or ringing but no body picks up

DEAR SIR,
THERE ARE TWO PHONES NUMBERS AVAILABLE FOR GAS BOOKING AT ENNAR GAS SERVICE A.S.RAONAGAR HYDERABAD.AII THE EIGHT HOURS THESE PHONES ARE ENGAGED AND I AM TRYING FOR GAS BOOKING FROM 03/10/2008 BUT THE NUMBERS ARE SHOWING ENGAGED.ANOTHER NUMBER 32515929 LOOKS DEAD OR OUT OF ORDER ALSO.UNDER THIS CONDITIONS HOW I CAN BOOK MY GAS FOR CONSUMER NUMBER 46771.PLEASE HELP ME OUT OF THIS PROBLEM.
THANKING YOU,
A.KONDAREDDY

I have been trying to call up the Jagan Enterpises for Indane located at Madangir (Khanpur New delhi 110062 on the number 29964716, 29968065. Whenever i dial the number, i just get it on a busy tone. While having tried for the whole day.

However nobody bothers to pick up and answer the phone for booking. This is the only source that we are able to do the booking and I have been doing this everyday from the past THREE MONTH.

We have been facing a lot of problem with this gas agency as this is a regular problem with them whenever gas booking is needed. I will request the Indane gas management higher authorities to please look into the matter and kindly change this agency as this is totally incompetent to provide services to gas users.

i am customer of tomargasagency ahmedabad gujrat my customer number is 13419 . i try three day but the agency phone has been not recieve .

Dear Sir,

I am resident of Karnal (Haryana).I have my INDANE gas connection service with Dushyant Gas Agency in Karnal(Haryana).The service of this Dhushyant Gas Service is so bad that it irritates all the customers in an around that area. Every month it is very difficult to book a cylinder as they not pick up the phone and keep their phone aside in order that we get busy beep.They dont even bother to talk to customers at their office.
So I request you to please take necessary action and please avoide delay of delivery and not pick up the phone.
Regards
Sunil Kumar(D-10551)

Dear sir,

I have been trying to call Kalpan indane Gas Agency, Bangalore from last 1 hr. There are 3 phone #. One is an incorrect one, moblile is switched off and the other # is always engaged. This happens every month and I dont think any action being taken against them inspite of giving complaints by many people. Kindly take necessary actions regarding this.

Thanks

Indane LPG — Delay delivery

The consumer is my mother our LPG supplier is M/S Abhijit Enterprise, B.T.Riaod, Khardah, West Bengal when cylinder booked on 10.09.2008 they had told that it is
booked but can not generate the booking number due to problem with computer, when it was followed up agin on they had told it was not done now both my cylinders are empty afer 3 weeks of booking

Consumer number is:05435
Consumer;Smt Kalpana Devi
Dealer:ABHIJIT ENTERPRISE
Ph:[protected]/0419

Indane Gas — LPG delivery delay

Late Delivery
Dear Sir

I am the custmor of Indane Gas Agency . my custmor id no is 17370. . So, we get the cylinder from victory Gas Agency, pilani, rajasthan.
they do the booking after 20 daya of delivery of cylinder and then deliver the cylinder after 20 days of booking.

that means we will get cylinder after 40 days.

Our gas cylinder runs only for 30 days.

hence we face a lot of problem in managing the kitchen.
we have to purchase gas through black marketing after paying extra money


You also know that Cylinder holder can not get Kerossine. So, there is a big problem to manage kitchen. So, kidnly look into the matter and take some action as priority basis.

Looking for your earliest reply.

With warm regards,
Anu gupta ([protected])

Indane/LPG Gas — Delay in Deliverying gas

Sir,
My consumer no is 47888 and I have booked my gas on 11.10.08. I have double cylinder and both the cylinders are empty now. Gas received on 28.10.2008 I called my distributor yesterday and enquired about my date of delivery. The person who picked the phone confirmed me to book on November 17th. If I booked the gas on November 17th. I will receive gas on December 2nd. Why is a delay? The government has increased the price. Where as delay in delivering gas.? After booking it takes 17 days to receive the gas. . There are seven members in our family. One gas run for 20 days only. Today my gas is over. November 17th only I have to book the gas.

Please help me in this situation. Please ask the distributor to book the gas and delivery the gas immediately. In outside market the kerosene is selling for Rs.50 for one liter. We are middle class family. If such manipulation takes place what is the solution for us? Please help to get out from this situation, as we are really in immense problem with two cylinders empty. Gas Distributor Name-Vijay Kumar Gas Agency. Pammal. Chennai 75. Consumer name.Mr.S.Venkatramani. No.47888

Indane LPG — delay in deliveries

consumers have rights to know the system(period/ interval of delivery) through which indane lpg delivers cylinders to its customers. let this system be written/ displayed clearly in booking agancies so that every one can read/have access to it.

LPG Gas (Indane) — Delay of Delivery of LPG Gas

I have booked my cylinder on 26.06.2009 in KLEEN Gas (Indane), Kharvel Nagar, Bhubaneswar, Orissa and my booking No. is 7217. Till date it is not delivered. I am facing a lots of probelem, they are telling it will come tommorow or day after tomorrow but nothing happening.
My customer no. is 19628

Indane LPG Gas — Delay in Delivery

I have booked my refill gas requirement online on 08.09.09 but till date i have not received the refill cylinder

Indane LPG — DELAY IN DELIVERY

MY CONSUMER No: SNT 1070 DEALER SWARNA NIRMAL GAS SERVICE, MOTILAL NEHRU ROAD, KOLKATA: 700029. I BOOKED LPG, MY ORDER No: 749 DATED 05/09/2009 AT 12:35 HRS.
TILL DATE i.e. 23/09/2009 the order is not executed, although we have contaced them three times in between this period and every time they assured to deliver next day. unfortunately the delivery did not materialised till today i.e. 23/09/2009
please see to it

SIR,
I HAVE LPG GAS CONNECTION IN AZAMGARH (U.P) . I HAVE BOOK GAS RECENTLY BUT I COULD NOT GET LPG GAS .
PLEASE TELL ME WHAT I DO?

DISTRIBUTOR-JAI JAWAN GAS SERVICE — Non delivery of gas booking

DEAR CONCERNING OFFICE,


My Consumer No. 12318 (Distributor Name Jai Jawan Gas ) and I had booked for delivery of gas on 05th of April 2010( 8 days before) thru telphone (tel no. of Distrubutor is[protected] /[protected] ;from friday dated 08.04.2010 to till now i had given 10 times reminder but the answer of representative is "sir abhi deliver karvadete hai/just we will deliver the gas ; since last 4 days the same message the says on telephone and they do cut the phone

we are facing problem of gas in home and we had a baby of 10 months so due to her it also too dificult to us the manage the preparation of kitchen and baby food

please co-operate to viod such type of situation

Consumer -Surjit Choudhary (No.12318 ) cell no. [protected]
Distributor Name-Jai Jawan Gas Services

The consumer is my mother our LPG supplier is M/S saurastra treding co., kankiya plot jetpur rajkot gujrat when cylinder booked on 23.07.2010 they had told that it is
booked but can not generate within 10 days, when it was followed up agin on they had told it was not done now both my cylinders are empty afer 3 weeks of booking

Consumer number is:17284
Consumer;DHIRUBHAI H. AMBALIYA
Dealer:saurastra treding co
Ph:[protected]

REP/SIR’S
I AM A LPG GASS CONSUMER FROM SAMALKHA. THAT MY LPG DISTIBUTOR (TIRUPATI INDANE, AGENY CODE-122076 SAMALKHA, DISTT-PANIPAT HR) CAN’T GIVE ME PROPER SERVICE TIME TO TIME. THEY GIVE ME A LPG CYLENDER AFTER 40 DAYS. THEY ARE NOT CORPORATE TO ANY CONSUMER.
HERE IS VERY POOR FACILITIES IN SUPPLY. HE IS MISBEHAVES WITH ME AS WELL AS WITH OTHER CUSTOMERS
FROM: - JAGDISH SINGHAL
S/O SH. LAKHMI CHAND
MAHABIR BASTI, SAMALKHA,
DISTT-PANIPAT-132101
STATE- HARYANA
CUSTOMER NO-13861

Indane/LPG Gas — Delivering damage, old & expiry cylinder

Sir,
I am a customer of' 'Gopal Gas Service (Indane Distributors)' located at Budge Budge Trunk Road, Mahestala, Dakghar, Dist 24 Parganas(S). Recently they delivering very old damaged cylinder with leakage. When I refused to accept such cylinder the delivery boy abused us, same complain I did to the distributer but received rude behaviour from there. These leakage cylinders can occur accident at any time which is dangerous for life of my family members. So, it is requested that proper instructions & guidelines may please be issue to them for running the distributorship.

My Email ID: pal.[protected]@gmail.com

Indane/LPG — Delay in Gas Delivery

I have Booked a Gas Cylinder on 4/2/2011 on web . My consumer no. is 56948. But till date I did not get the cylinder.

Indane/LPG Gas — NON DELIVERY OF GAS IN DUE PERIOD AND MISBEHAVE BY Mr. Kunal

Last month, I had booked a cyllinder with M/S Nanak Enterprises, Tower Chowk ,Darbhanga,on telephone dt. 07.05.2011. My consumer number is D14423. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff Mr. Kunal had used filthy language against me. My house is near gas godown but I face same problem every month. No body take any action against their employee.At last i request you failing which i will take this matter to concern minister level .Because local administration is unable to take any action . My email ID is [protected]@ email.com. I request you to please...

Late Delivery
Dear Sir

I am the custmor of Indane Gas Agency . my custmor id no is 12362. . So, we get the cylinder from K.K.Indane Enterprises, cambridge layout, Halasoor, Bengaluru-560008
they do the booking after 28 day of delivery of cylinder and then deliver the cylinder after 4-5 days of booking.

that means we will get cylinder after 33-35 days.

Our gas cylinder runs only for 25 days.

hence we face a lot of problem in managing the kitchen.
we have to purchase gas through black marketing after paying extra money


You also know that Cylinder holder can not get Kerossine. So, there is a big problem to manage kitchen. So, kidnly look into the matter and take some action as priority basis.

Looking for your earliest reply.

With warm regards,
Bharathi.R
Read comments

Jai Jawan Gas Agency — Gas Cylinder Delivery Delay

i have also a customer of Jai jawan my customer id is 16399, i have book a gas cylinder in 30 Oct 2011 but till the same is not deliver by the agency and all numbers which they provide all are every time busy. please help me for provide a correct no..........

Dear Sirs,

Re:-Con.No:227319
Name of Dealer: M/s Chayanika indane gas,
Regent estate, NSC Bose Road,
Tollygunge
KOLKATA(West-Bengal)
phone:[protected],[protected]

I have placed an order for double cylinder on july 2009 .But Whenever I am asking dealer for double cylinder they inform that delivery would be given next weak.
Would you please look into the matter?

Thanking you.
uttam kumar dutta

My consumer ID is 1313 and I get my Gas Cylinder supply from Mohit Gas Agency,Ambala City. 1) I am facing trouble for booking my gas cylinder. Their number always found busy or un-attended.2)Their cylinder always found tempered with due to that every cylinder is leaking.3) Proper seal is not found internally only externally found in O.K position. 4)Delivery man comple us to collect the cylinder without weighing with making one and another excuses like 'i have not weighing machine' 5) This ID no. have booked last 20 days but I have not received gas cylinder till date.

My consumer ID is 26154 at Howrah, West Bengal. My distributor is Arup Enterprise, Howrah Last 2-3 months it is seen that the cylinder is under weight and the cylinder is utilizing only 10-15 days for a family of two adult and a child. In addition to that I am utilizing steam cooker and roti maker through electricity. I requested the distributor to deliver the cylinder with weight machine but two times the distributor did not send the weight machine and the deliveryman Sri Ramshankar badly argued with me and told that he will not deliver the cylinder with weight machine. This attitude shows that something is happening.
You are requested to look after the matter and take proper action against the distributor and the said delivery man.

Yadu Indane Gas Service — No response after calling for a long time.

I am a consumer of Yadu Indane Gas Service and my consumer no. is 14499. On 22nd November, 2007, I booked for Gas cylinder.
I am regularly calling him for Gas from last one week. Everytime they promise that "Today or Tomorrow, I will send gas to you." but till now I have not received any gas cylinder. Please let me know, which type of service is this.

I am also a consumer of Yadu Indane Gas Agency and my consumer no. is 14499. I Book Gas on 22th of November, 2007. Now, I am calling him on daily basis from last 7 days. I called and Talked to Mrs. Anuradha, Mr. Sunil, Mr. Yadav, Mr. Sinha Etc. But in vain. Two day back when I called Mrs. Anuradha, She toled me that someone had taken back your slip with the remarks of House is closed. But from the last two week, I don't think house was closed. Now she daily said that today I will send you gas but till Now i.e. 07th of December, 2007, I don't receive any cylinder.

dear sir/madam,
my consumer id is 28107,i refeel from Sumita gas agensies -mall rd.kanpur.i book gas on[protected],but till the date i dont receive the cylinder.my gas cylinder is emty,so we facing very much problem.when i went there to ask about the same they replyed me that it'll takes some more days.last month i also faced the same problem and received the gas about after 25 days.incharge mr.hassin ahamad all time he sweechs off his mobile phone most of the time.
PLS TAKE AN STRICKT ACTION AGAINST THE RESPONSIBLE PERSON.I'M VERY FEAD UP WITH THE SERVICE

My Gas No.SG20350

hi sir i m living in H-55, Pushp Vihar, Nr. Saket. I wwnt a complaint on 10.11.2007 from Sondhi Gas Service, J-3 CSC Market, Saket New Delhi. No gas is come in my house. I want another compliant to gas agency, Gas agency manager you are wait for 15 days, gas shortage for company. Sondhi Gas Service Agency, manager and employee is talked roudly and abusing langauage. Pl. I am very harrassment Main ne 15 din pahle gas ke complaint karwai thi, per gas nahi aayi, jab bhi jaao
thank u sir................

gas refeling problem

dear sir/madam,
Our coustomer NO. is 22950 in name of Shri Ashok Kumar of M/s Sunder Shayam Enterprises, A1B/20, DDA Market Janakpuri IOC Code No[protected]. I am facing a lots of problom in refiling indane gas. For example I booked for refiling gas on 13/11/07 and thay not delivered after 10-15 days and they told if need urgently go to our godown and collect him. Plz take necessary action...

It is very difficult to catch hold of SONDHI GAS SERVICE, J-Block Market, Saket, New Delhi. Whenever you try their telephone, it is always bussy or may be diliberately kept on bussy. I am sick of this gas agency, Is it possible to change the ageny?? I don't want to deal any more with this agency. Please do let me know, how to change the agency?

Thanks,

R K Gupta

I have applied for a second cylinder on 20/09/2006 but till now I did not recd the second cylinder.My consumer no is 53880 dated 20/09/2006. My WL no is 7266 and form serial no is 69 and My indane gas Agency Name is Namrata Gas Agency.1-27/7 Kukkatpally., Hyderbad-500072.

Sir,
Recently I came on transfer to Hyderabad from Bilaspur (Chattisgarh). When I was at Bilaspur I took Indane Gas Connection. I brought the transfer certificate of gas connection to Hyderabad. Now, I wish to apply for gas connection in Tukaramgate area. Please give me the details of gas agency for Tukaramgate Area in Secunderabad.

I am a consumer of Indane gas, my agency is Venkat Sai gas, Madhapur. My complain is about the delivery of the filled cylinder.
every time they delay on delivery. They are unable to understand our problem, even some times they don't listen. After 15 days of booking, they tell to delivery tomorrow and tomorrow.

Please do the needful to help us to delivery the gas in time.

Thanks for your help.

compaint about new Registration of LV Reddy gas agency(Manovikasnagar, Secunderabad)
i am staying in ferozguda.I was applied new gas connection on 04.12.2008. Till now i did not got the new gas connection. i was contacted by phone the LV Reddy gas agency(Manovikasnagar, Secunderabad) told that there is no stock the cylider.The agency ask me to give Rs.20000/-(Rupees:Twenty thousand only).I will give immediately new gas connection.Who were applied after my date they got the new gas connection..

Please take immediate action for that LV Reddy gas agency(Manovikasnagar, Secunderabad)

My new Registration no:[protected]
Name :Gane Naik
B-36, Ferozguda

Hi
dear sir I am trying to book gas from three days but not lifting phone somtimes it says busy even if it is ringing no lifting, , not only this time everytime whenever I try to book the same problem occures .hours and hours trying at office place is not good for my job so please do the faver of me and give the other option to book gas otherthan phone like e-mail.


Adi narayana gas agency at Fisalbanda, santhoshnagar, hyderabad.
thank you for your help

I booked gas cylinder on may 19, 2009 In mathavi agency. Then i called them on 23rd may and agin i went to their office on 3rd June but they said they cancel my booking on 23rd without my knowledge and I again booked on 3rd june but daily (today 19th June) i called them still they are not deliver the cylinder for me. I have only one cylinder. How the poor service of this agancy. Did Indane take any action against them?

Why the L.V.Reddy gas agency, Bowenpally have not Email address for online booking?

sir, i am living ( mohalla quazizadgan near railway water tank chandpur bijnor u p ) here is your indane gas dealer name CHANDPUR GAS SERVICE CHANDPUR pro. mr. servesh kumar, he is giving very poor service delivery of gas of all costomer. he dont gives the home delivery at the time and rules of company. he always delayed of home delivery of the cylinder. he always taken the 15 to 20 days for delivered the cylinder after the booking date. and he is not issuing the new conection last 6 month. he is saying the new conection is closed by the company. this sentence is shown on his particuler board out of showroom. phone always angaged. please take the necessary action against him for provide of better service of the costomer and realese the new conection of the costomer THANKS nadeem ahmad mobile no [protected] / [protected]

Respected Sir,
Last Monday, I had booked a cyllinder with M/S Shaheed Subhash Gas
Services,G T Road, Shahdara, Delhi-110032(Agency code[protected]. My
consumer number is 40082. Till date, the same is not delivered to me.
When I went to the agency to enquire about it, the staff had used
filthy language against me. I request you to please look into the
issue.
Read comments
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my cylinder leakage and today is sunday where to contact
pls help.....

Dear Sir,
I had booked for cylinder on 7th November 2007 after 21 days completion of the previous cylinder supplied, but till date cylinder has not been supplied. When I enquired about the delay, proper answer was not given. kindly be good enough in taking action againt SHREE CHELLA AGENCIES, 4 Muthalamman Koil Street, Selaiyur, chennai-73.

Respected Sir
Today i visited to the indane gas agencies C/o
Rajpura gas house , 10 Guru Nanak Colony Rajpura .
for the complaint of Regulator . they changed my regulator and but they sold me the pipe of gas forcibily of rs 260/= they siad i[censored] will not purchase this pipe then we will not replace the regulator
So i requested u i[censored] can do some thing please do .
Thanx
Karam Chand
Coustmor No - 493544
Gas Copy No - 478940

MY NAME IS RADHAKRISHNAN.
I AM RESIDING AT 12 B CHAKRAVATRHY ST(NEAR LADMAL GARDENS) EAST TAMBARAM CHENNAI 59.
SINCE GRAGHA GAS AGENCY IS CLOSED I BOOKED WITH PATTAMAL GAS AGENCY ON 22/11/2007 FOR REFILL CYLINDER. THEY TOLD THAT MY NO(SGA2558) HAS BEEN REGISTERED AND CYLINDER WILL BE SUPPLIED BEFORE 10 DAYS. I AM DAILY REMINDING PATTAMAL AGENCY, BUT I AM YET OT RECEIVE THE CLYINDER. I WANT TO KNOW WHERTHER MY NO HAS BEEN REGISTERED IN PATTAMAL AGENCY AND WHETHER CLYINDER WILL BE SUPPLIED IN TIME.
HOPE THE NEEDFUL WILL BE DONE.

Respected sir,

My customer no. DS. 250009


SUBJECT: DS AGENCY IS NOT DELIVERED (CYCLINDER) PROPERLY
TO OUR RURAL AREA PEOPLES INCULDING ME
YOU COME AND ASKING DIRECTLY PEOPLE SUGESSION
WHAT IS INDANE GAS- DS AGENCY DOING AFTER
YOU TAKE ACTION
HOW TO I GET CYLINDER PROPERLY -
STOCK IS OK - BUT NOT DELIVERED PROPERLY TO
CUSTOMER HOW TO GET CYLINDER KINDLY PLEASE
HELP

MY SUGESSION KINDLY PLEASE GIVE ANOTHER ONE
AGENCY IN MY AREA SIDE THIS IS VERY GOOD FOR
ALL OUR AREA PEOPLE

I am living in Arakonam district, Nandhivedu thangal,

I booked gas my wife name. My wife is uneducated person.
Already i change my residence address and give full details to the
DS Agency. My residence is main road. The people not delivered
properly

Every time i booked a gas cylinder 4th December, 2007 (DS GAS AENCY) 23rd December, 2007 the people were telling laise NO STOCK again i asking when gas cylinder come. The people tell to me Three days after cyclinder stock come. Again i asking 27th december, 2007. The vechile come your area the DS AGENCY PEOPLE TELL TO ME. But the load vechile cross my area not proper time. I take leave every time watch the vechile some time the vechile not stop my area.
They were not delivered my cylinder Properly i think the people supplied others.

Note:
Every time i got cylinder very late. The people booked a cylinder but they were not distributed properly. My cylinder is give other i think. This is a problem i am not get cylinder proper time.
27th December, 2007 I speak TO DS GAS AGENCY the people tell to me Gas vechile(Tempo) is on the way you got it. But they vechile not stop my area, Tempo go to another area and supply .
I speak telephone to DS GAS AGENCY they tell to me today not delivery for your area. I contact TODAY(29.12.2007) - DS GAS AGENCY, They tell to me we delivered on thursday 27-12-07 evening i cannot understand the DS GAS AGENCY People service
29th December 2007 Morning I contact DS GAS AGENCY THEY TELL TO ME NO STOCK ANSWER - WHAT IS MY BOOKING CYLINDER I TELL TO DS AGENCY I COME YOUR OFFICE AND I COLLECT A CYLINDER THEY PEOPLE AGAIN TELL TO ME NO STOCK WE ARE NOT DELIVERED IN OFFICE.


THANKING YOU

YOURS TRUELY

YOUR CUSTOMER
NO. DS25009

DS GAS AGENCY , POST OFFICE ROAD, ARAKKKOM
NOT DELIVERY PROPERLY ALL PEOPLES WERE HIGHLY AFFECTED
KINDLY PLEASE TAKE ACTION AND GIVE PROPER SERVICE TO ALL
RURAL AREA PEOPLE

GAS BOOK NO. DS 250009

Indane gas ( IOC) — Poor Refill Booking Service

Indane dealer in Faridabad M/S Rainbow Gas has two tel nos for refill booking .
both thses nos are either always busy or when ring goes no one picks up these nos . A a result it is very difficult to book a refill . IOC - Indane should do the needful in this regard to avoid harrrsment to its Consumers .

Why not have a 24 x 7 booking No avilable from all Mobile and land Line nos ?

hope some one will revert back on the issue .

Regards

Baldev Singh
[protected]

Indian Oil — fraud

dear sir,

I am staying at alwal there is one petrol bunk in alwal area called as satya petro bunk...whenever i give 100 rs he will be give onli 30 rs petrol and arguing that i pour 100 rs ...whenever i complaint a manager he is more than stupid as workers so kindly take some action on that guys

thanking You
sai.K

Indian Oil — Fraudulent practice

Hi There,

I write further to fraudulent practices adopted by, Indian Oil, gas station at Mayapuri intersection in New Delhi.

The attendant at the gas station asked me to check if the meter starts from Zero. This is perhaps asked by all the attendants at any of the gas stations around the city. However, I noticed that the meter started from Five and not Zero as it is suppose to be. When I revolted then everybody (all the attendants) at the gas stood against me saying that it is suppose to start with zero. Even the manager said the same. Therefore, i tried another gas station where similar thing happened however, that meter started with Rs Two and not Five.

I am embarrassed that I am not aware of my rights. But I feel sad for all other people like me who have noticed it but do not have any idea whom to speak to.

This is happening at a mass scale and a common man is unaware of his rights and therefore can not speak up. Five rupees is not a big amount for an individual but it surely indicates how bad and merciless are our regulatory bodies.

I am unsure if this complaint is going to be read or perhaps be acted upon but it helps me take my anger out. I really have no expectations from any government body. Sad to say but is so true.

DS GAS AGENCIES — very poor delivery

Dear sir,


CUSTOMER I D -DS63

I AM USING THE INDEN LPG GAS I AM BOOKING CILLINDER 2 MONTH STILL NOT RECEVIED GAS

MANY GOING TO OFFICE CONTACT PERSONS TOLD CAME THIS WEEK ,SOME TIME COME TODAY GIVEN HOME DELIVERY TILL NOT RECEVIED SIR ,MY MOTHER IS SO MANY TIME GOING NO RESPONS SIR ,
SOME PERSONS TOLD LPG GAS SALE WITH OUT BILL 800 RUPEES 1000 RUPEES SALE BALCK SALE
REGULAR CUSTOMER EVERY DAY COME TO DS AGENCES BUT NOT RESPONS SIR KINDLY TAKEN ACTION THIS DEALER ,EVERY MONTH DOING SAME DELIVERY,


KINDLY TAKEN ACTION SIR

MY UNBLE REQUSET

Indian Oil — Poor Service

dear Team,

the below mentioned petrol bunk gave very very cheap service today, normally once in a week i fill my tank in the below mentioned address bunk, and today i went to fill the nitrogen air. There one gentleman used bad words and not permitted to fill the air becasue he need my car to full the tank again. how it possible to fill it again, still half tank is there. Kindly take serious steps on this, otherwise we will be moving to consumer for this. Lot of peoples faced this kind of service from bunk, it will create bad name for you. nearly 13 peoples are there, going to file the case.




Contact Details of Ravichandra Petrol Bunk


Address 1053, AVENUE ROAD

City Coimbatore

Pincode 641018

State Tamil Nadu

Country India

Phone No[protected]

indian — poor service

dear sir,
i m knowing u that i m the consumer of your gas my con no. 10031.
your distributor kleen gas they r supplied the gas after 20 days.
sir im booked the gas[protected] &booking no.2801.they r not given gs till now.
therefore i request u kindly consider above cited matter take necessary action &obilieged
manoranjan sahoo
[protected]@gmail.com

From

D. Suresh Kumar
Customer No.8010
No. Thanikachalam nagar “E” Block,
Ponniamman Medu Post
Chennai – 600 110.

Indian Oil (LPG
Sale Officer

I have booked my monthly gas on 04/12/2007 thorough your M/s. Arjuna Indane Agency #17, Bhavani Nagar, Kolathur, Chennai – 600 099, Arjuna Agency informed me gas will be coming after 10 days.

After 10 days I approached Arjuna Agency they informed already supplied LPG Gas (cylinder) to you by us and also received your monthly coupon without my acknowledgement. But I have not received any Gas (Cylinder), still I am having monthly coupon which I have submitted gas Agency.

Kindly look into the matter and sort out the issue at the earliest.
Thanking you,

D. Suresh Kumar

Sir,
I am customer of Guru Gas Agency, Davidson street, Chennai-1. For the past two days there is no one
on the phone line to refill the gas. Please look into the matter and do the needful.


Thanks & Regards,
C.Saroja.

Neelkanth Gas Agency (Indane) — Non-delivery of my refill

Sir,
This is to bring in your kind notice that my booking for refill of cooking gas (indane) was done on 28/02/08, and since then we had not recieved any refilled cylinder. After follow ups, we are informed that the cylinder was handed to us on same day, which is not so. They are not booking again as they say process is of 21 days. Yesterday they created a new story that our booking was done on 28th Feb, and it might be that it is sold to other customer. Who is responsible? On booking they neither give any slips or token against booking nor they do entries in our booking note book. They even dont pick the phones for enquires. After all they say- "Go and tell whom you want, no one can do anything"

Please Help !

we are the customers of indane gas . we are not getting full support from service provider ie Srayan agency Dist-GULBARGA State- KARANATAKA. THey are delivering the refilled cylinders after 20-days from the booked date. yes offcourse it can tolerable maximum upto 5-days.We are loosing our patience because unable to concentrate on our studies . so we want transfer indane gas to HP gas / BHARATH gas please guide us in this regard.

Dear Sir,
We would like to inform you that we are one of the connection holders of your company.
We regret to inform you that we are facing lots of problem to get the gas cylinder.
Further, also, we inform you that I was staying with my son in ahmedabad since last 2 years and now I’m returning to my hometown hence we were not booked the cylinders for 2 year.
Now, agent is asking for different proofs. There is not need to submitting the proofs because we had already submitted all the necessary documents at the time of booking of new connection.
Hence, we request you to kindly continue our connection and inform your branch agent.
Our connection details are as under…
Consumer No. : DB22232
IOC No. : 16037096
Connection Holder Name : Ramesh Bhai G. Patel

Looking forward to your prompt action.
Thanks & regards,

Ramesh Patel
Cell: [protected]

Sir,
In Gulbarga district, sangameshwara agecies delivery boys name vishwanatha asking the more money on the bill, to keep the cylinder in side the home, i[censored] did not give extra money he will keep the cylinder in waranda only

from
purushotham
consumer no;6417
shabazar, area
GULBARGA

I am a Customer of Indane LPG in East Delhi, O P Agency, Nirman Vihar, Delhi and my consumer Number is 95966. It is really surprising that both contact number of this agency[protected] &[protected] are always busy or no one picks call even if it rings sometime. On visiting the same office their reply is very traditional as they say that your refill will deliverd next week. Lastly I have booked my reffil on 16th dec, 2008 over toll free number and booking number is 40. Even after fifteen days the refill is not deliverd.What is the reason of delay it is still unknown ? As a consumer this delay is really torturing us as it is never expected form organisation like Indane. Hope care would taken for such issue to smoot operations of the process

My name is Moti Lal Sharma,
I have a Indane GAs connection No. is 21067
My Address is :- 95, Ram Nagar, Pali Marwar, Rajasthan
I have already book for reffiling of gas connection No. 21067 on dated 12.11.08, i have only one cylender, and till date refilling is not received . the telephone is not attend timely, no any ans is given by agency M/s Ruchita Gas Agency, Pali.

Dear Sir,

I am a LPG Indane Gas customer with Shivshankar Agencies, 13B Kundrathur Road Porur Chennai - Phone[protected]/24826490/24827924 and my consumer number is 49944. I have booked for a refile on 28th November 2008 over the direct visit. They replied that they will distribute with in a week. But after 2 weeks when I made a call to them they replied it will deliver with in 1 or 2 days. Again I called them on 10th Dec 08. In person I explained the things to the agency and my 2 cylinders are empty due to abnormal delay, but they are not ready to hear anything and they are dealing the customers very bad. Now we are searching for other option that where the services is good. This is the think not only happen for me but all Shivashankar gas agency consumers. Please take necessary action.

Thanks
Murugan

I am a Customer of Indane LPG in East Delhi, supreme enterprises, vivek vihar, Delhi and my consumer Number is 335105. His Ph.No.is 22154002, 22146913 & [protected] always busy or no reply, When I connected with Agencies then his reply is memorable " Your GAS is delivered after One week or ago" please wait for sorry due to I have not sufficient refill. Please look into matter. I am fad up with his working.

Thanking you.
Read comments

My name is m.salim raza
I have an h.p. GAs connection No. is 601527
My Address is :- 4 busi ki gali nr.pyara chowk Pali Marwar, Rajasthan
I have already book for reffiling of gas connection No. 601527 on dated 17.12.09, i have only one cylender, and till date refilling is not received . the telephone is not attend timely, no any ans is given by agency M/s GEETA GAS AGENCY NAGABABA BAGECHI STATION ROAD.PALI MARWAR
T.N. OF GEETA GAS AG.[protected].

Dear Sir,
Warm Regards,
This is to state that your customer with Avtar Gas Service having cust. No. A16253 I have Avtar's tel. no. as 27470131, 27478476 as printed on their cash memo. When I need to book a refilling of cylinder I try a lot on telephone but usually get the response that either the telephones are temperary out of service or phones are not answered. So I have to go to their office for booking of the same. Today also I tried to contact them on telephones but the reply was " tel. are out of service ". Sir this is very hard to go every time personally to their office for booking in today's mechanical life. Please advise me what to do for permanent solution and get my booking registered for refilled cylinder at the earliest. Your prompt response/action shall be highly soliciated. Please cofirm the same.
Thanking You
Your Sincerely
Mahesh Jain
M-[protected]
Tel.[protected]

I have LPG connection from RANVIR GAS AGENCY ,ALKANANDA,NEW DELHI. They have two phone numbers but these numbers are always hang up deliberately. I have been facing this problem for the last three years. Staff of the agency always make excuses that phones are busy due to rush. I can not book gas in person due to working hours of my job. I kindly request the matter to be looked into and make arrangements for me to book cylinder with my agency over phone or request them to take orders by email providing me their email address. .

I hav my LPG gas connection with NAMRATA GAS AGENCY KUKATPALLY as i m calling to gas agency for booking my gas but i unable to connect to gas every time i dial to gas agency i get reply as the user is busy i was fed with it today i tried for 1hour but i couldn't get connect to them it has sub branch in old bowenpally it is far away from me i stay in balanagar i cannot go to their then how can i get my gas delivered to my home. I request u to take action on that and make neccessary needs to me...
My number is [protected]

I mhave a LPG connection at rohtak which i didnot use for three or four years.Now i want to avail the facility but the dealer says that we will have to pay the security fee again to avail the facility. Kindly let me knowthe procedure.

Hi All,

I read some of the complaints. The problem is True. An automated system is Required for public related activities . Hope i will give you the solution.


Thanks & Regards,
Sudhakar Sharma.

Indane LPG — Unable to book gas

I have LPG connection from PRARTHANA Gas Agency, Madipakam, CHENNAI.
They have two phone numbers but these numbers are always hang up deliberately.
I have been facing this problem for the last week. I can not book gas
in person due to working hours of my job. My wife is also working.
I kindly request the matter to be looked into and make arrangements for me
to book cylinder with my agency over phone or request them to take orders by
email providing me their email address.

My mobile number: [protected]
Consumer number: 31560

I have LPG connection from Yadu Gas Seva, Sahibabad Site IV Ghaziabad UP as per information given by Yadu gas I book the gas on [protected] or 25611260, after booking I get booking number but no cylinder is beeing supplied.If mannual contacted which is very difficult, Yadu gas person tells there is no gas booked. For example connection no 33924 was booked on 11-09-10 under booking no 36 but they refusedto accept booking at it was bookrd on 26-09-10 mannually.
It is very difficult to book the gas on telephone because they do'nt attend the phone or phone found busy.

Hans Kumar Singh
connection 33924
Mob- [protected]

lindane — Non Recipient of phone calls

i am residing in kaushambi and trying book gas cince a long time trying calling them but they are not picking up the phone. my connection number is 11128.

lindane — not picking the phone calls & number always busy

I have called several times at the Agency for booking the gas cylinder, but no body picks the phone.Either rings goes or number comes busy

lindane — Phone Always Busy for booking of Gas

Hi,

The Service of guruprasad gas agency is very poor. i[censored] try to book gas, the phone is always is in busy status. it seems they keep the phone off the receiver. It takes almost takes 3-4 days of continous trying to get them online.

lindane — Contact numbers provided are always busy

With reference to the above subject we are fedup of contacting these persons with the provided contact numbers.Always the number is busy and if it rings also nobody is there to pick the call .This is very bad and now our cylinder is empty and how can we reach them for booking if this the case.We need the cylinder very urgently .

your phone always busy booking my gas no. 36209

Indane Gas — NON-RECIPIENT OF GAS CYLINDER

Sir,
This is to inform u dat our gas cylinder which was booked on[protected] has not yet been supploed.this is not for the first time that it is so late.our consumer no is NL-288. by the name mr.ashok kr chaurasia.. the agency is nishant gas agency(Ram Nagar ki pulya,Shahganj,Agra).
They also dnt pick up the call.the staff behaviour is very rude and unmannered.
i hope u will listen to our request and will take the action as soon as possible.as we are really facing a lot of problem.
thank you.

consumer name
mr.ashok kr chaurasia.
agra.

lindane — BUSY NUMBER

Sir,
I have tried so many times for booking of gas refilling but your ladline number is continuously engaged.so please book my consumer number 14734.

ASHA
HE-34A
Phase -9
Mohali

sir, my consumer no - 01011, distributors name - sakthi gas(vadamadurai) refill booking no is - 210599. Still cylinder not delivered. No response and no action is taken yet.Please suddenly action my complaints.