[Resolved] Indianmoney.com — Not providing Lead on time

manu jain

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Dear Sir, As i had bought paid Lead for Health, motor & Travel insurance from Indianmoney.com on 3/2/2014.As per my requirement i had mention i need 20 lead of health insurance, 15 lead of motor insurance & 10 lead of travel insurance 4 lead on daily basis. From date of registration they had provided proper lead for health, but once my 20 lead of health is done which was on 8/2/2014. Since then they just provided me with 2 lead of motor insurance, which was on 9/2/2014 & 24/2/2014. after regular follow up, They are not giving proper response and disconnecting my phone just saying that they will start sending you lead as soon as possible. I told them if they cant provide me lead of motor & travel on time, then convert my lead to health insurance that will do for me, even they are not doing the same, they are asking for extra charge for health insurance lead.Even they call canter executive has rude behaviour. My request is that kindly, Convert my lead from motor and travel into health or refund my amount if they cannot provide me service on time as per requirement. My Login ID is [protected]@gmail.com Number [protected]

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Mar 8, 2019

Complaint marked as Resolved

Apr 22, 2014

Avinash-IndianMoney's response Dear Srikant, This is Avinash, Manager - Administration, from IndianMoney.com. I here by request you to call me on [protected] if you have any problem with our services. We will be very happy to resolve your problem. Once again, we would like to clarify that we only provide leads of those customers who have expressed interest in buying different kinds of Financial Products with their consent. And 100% of the conversation we have had with them is been recorded and can be made available to you, if you wish. We further clarify that all leads are transferred to you only after taking their consent. We are running this business since 5 years and we are serving over 11000 Professionals across the country with quality leads. We believe in "Your Success is our Success". We have thousands of Associates who are buying leads continuously since last 2-5 years. We can even give you their references, if you wish. Further, we would like to clarify few things. 1. We are a Private Limited company incorporated on 18th of Sep 2008 and we are running this Business since 4+ years, 2. We are a team of 150 Employees, 11000 Associates and over 5 lac customers 3. We are in the heart of Bangalore city, having our Registered and Corporate Office in Lalbagh Road Bangalore 4. Also, we have the voice recording of all the leads given to you, hence, even if you go to Supreme Court, we have sufficient proof to produce and prove that we have done our job with utmost sincerity and honesty. Hence, we dont have to do all these to cheat you and make few thousands. We kindly request you to respect us and have faith in us. Please call us, we would like to talk to you and talk to you forever to serve you with best leads. Note: I am reachable all days between 8AM to 8PM. With Best Regards Avinash Manager - Administration

Verified Support

Feb 05, 2019

IndianMoney.com / Suvision Holdings Customer Care's response Dear manu jain,

If you are facing any kind of difficulties then we would kindly request you to share your contact details on inbox to address your concern on high priority.

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Team - Associate Care