[Resolved]  IndianMoney.com / Suvision Holdings — Complaint about - not replaced exclusive lead and valueless services

Address:

New Delhi, Delhi, 110063

I have many issues with Indian money. I have told my problem so many times though mail and discussed with customer care (associates) but still my issue has not been resolved. From February, 2016 to May, 2016 I have been suffered your negative statements, wrong details and all. I have discussed with Mr. Krishna from indian money, he gave me wrong statements about your services & make me fool. I have discussed with Mr. Krishna (krishna.[protected]@indianmoney.com) about LIC Insurance lead & I have paid a sum of Rs. 1500/- through on-line for 5 exclusive leads in February, 2016. According to him 5 exclusive leads is only for the customer (for me) and leads will be replace if the person not interested to take policies but I don't understand why you people provide wrong statements to the customer. Mr. Krishna told me that you will receive lead every day basics but I have not received lead on every day basics. I have called to associates so many times after that they provide me lead. I was so much depressed and thought that which type of company is this ? not providing better services as well as giving wrong statements.

I have paid Rs. 1500/- for 5 exclusive lead. I called the customer (lead) and my speech is : I am calling you on behalf of Indian money you have requirement of LIC endowment policy after that I have provided all the information about policy. I have also a CRM account which have customer detail. I hereby giving details of the customer which you provided to me.

Not one of the customer took policy. I have complaint regarding the same to associates by mail & call they told me to send your complaints regarding leads t CRM feed back area. I have done the same. They have not replace the leads as well as giving me wrong information. After discussed so many times I have spoke to Ms. Pawni she told me again to send your complaints regarding lead to CRM feedback. Again I have done the same. but not get positive response from your side.

I am totally fed up from your pathetic services now either you refund my money or provide replacement of all leads because your 5 leads is not pick up my call now and some making me fool. 4 months will be finished by 31 May 2016 and I have not received a valuable response from your side. I have done all the things which your associates told me regarding replacement but nothing has been done from your side.

Now I want my money back else I have to take a strict action against you. I hereby attached Invoice as well MOU with your company. Now this case will be go to further action.


Regards

Anjan Negi
[protected]