Xolo Complaints & Reviews

I Jawahar Lal Mehta had purchased two teak tree worth Rs.2950/-(Rs.1475/- each) in the year 1994 in the name of my daughter Neha Mehta from Sterling Tree Magnum India Limited as per company 's Application number G107299 and Certificate number D1382. I request to you please my refund amount Rs. 1, 44, 000/-(Maturity Amount) with upto date interest. I shall be very thankful to you please help me.
Thanking you
Jawahar Lal Mehta father of Neha Mehta
A-112, Nand Ram Park Uttam Nagar
New Delhi-110059
Mobile number [protected]

My ordered return amout

About 1 month ago I had fixed new battery in my phone xolo Black 1x, but now it have issue of switched off even have upto 50% . please reply me about this issue & resolve as soon as possible.

I placed an order for a brand new battery for xolo era 2x mobile from authorised service centre (Saini computer centre, kurukshetra, haryana) on 25 june 2020 and the same was delivered to me on 4th july 2020. Within 25 days o[censored]se, battery started malfunctioning and is not working anymore. I contacted xolo service centre and customer care and they denied to replace the battery. I have been in talks with xolo customer care too but to no avail. They simply denied to sort the matter out

Also, saini computer centre, kurukshetra, haryana which is authorised service centre for xolo/lava mobiles over-charged me for the battery. On the official website of xolo the battery costs rs. 307 plus taxes. This service centre charged me rs 500 for the same and gave me a tax invoice for rs 463 including taxes. So, he cheated me with the price of the battery and govt. Too by producing false/less priced tax invoice.

Strict action may please be taken against xolo company & its asc.

Thanks

I juz did a train ticket from madurai to villupuram using irctc app on but my tckt has not been booked but money has been debited from my account on 13/08/2019 at 11.03 i have choosed mobikwik gateway for transactuon.. Den again using paytm gateway i did my tckt.. So i request u to refund.. Transaction id.-[protected] amount 465
Account details - [protected] indian bank

I submitted our phone xolo service centre mau uttar pradesh on dated 31.01.2019 which wo no[protected]. I have received our mobile on dated 02.02.2019. But my mobile is not working and problems as itis. Till dated my problems is given below.
1. Charging problems
2. Display hanging
3 folder not working properly.
This above problems under warranty till dated. My xolo era i x warranty laps middle march 2019.

There is no end to the technical problems of this phone - xolo era 1x.
1. Contacts failed to load or takes 10 mins. To 1 hour to load after using other apps like whatsapp, facebook, gmail, browser, etc.
2. Hangs/stop very frequently - multiple times every day.
3. Shuts down and restart itself frequently.
4. Vibrates and black out now and then in the midst o[censored]se.
5. Headphone connection doesn't work well.
These problems have been persisting since i bought it last year. External memory 16gb is also mounted to reduce problem if any of the problem is related to memory shortage, but no improvement in the performance. I am really dissatisfied that xolo is releasing such faulty product in the market and cheating customers.

Fraud. Cheater. Don't invest.
He is a forex trader binary options trader. He promises he can give 100% profit on investment in his account. But he is fraud. He is a cheater. After sending get money to his account he don't return our money and claims to deposit more then he will return. But he never returns money back. He is a neigerian. His mail i'd.
[protected]@gmail.com. Neteller skrill.
Eden luis:
@eden90 telegram

नमस्ते,
मैं xolo black 1x हैंडसेट 2 से 2 १/२ साल से use करता हू।
1)हैंडसेट मुझे बहुत पसंद है ।

2)चार्जिंग सॉकेट और बैटरी का प्रॉब्लम आया था वो दुरुस्त हो गया है ।

3)मगर अब मुझे अचानक restart होना ये प्रॉब्लम है ।

4)एंड्राइड version update नही होता है । 1 june 2016 का ही बताता है। version 6.0 — moly ही दिखाता है ।
Plz solved problem
Anil bhanudasrao maid
Parbhani 431401 (Maharashtra)
[protected]
Anil. B. [protected]@gmail.com

My phone xolo era 1x tooks about 7-10 mins to load the contacts, why?
Whenever i want to call someone i have to wait for a long time to call.
So, please give me a solution to get rid of this problem..
This problem has beenoccuring in my phone from the beginning.
The contacts got totally vanished sometimes while using whatsapp.
Maybe this problem doesn't occur in other xolo era 1x model.
So, please help me..

I had purchased xolo era last year. There was display issue which was then taken to their service centre in thane. Post repair the screen started flickering. There was no such problem earlier. The service centre says that this is common to all mobiles. I complained to the company.
I contacted mr jain yet no action taken on the centre for spoiling my handset.
All are cheaters.

I am buying a mobile 20th janavary. 2018 till date mobile is dead i will visiting the service center we are asking rs 5000. It's west mobile 1year warranty is there but i am opening the mobile seal so we are not doing the service. Mobile is dead and warranty is west please don't buy.. It's going mother key pad. We are asking lot of money and warranty is not working because i am opening the seal so warranty is cancelled we are telling.. So don't buy and. The xolo and lava mobiles. I am in happy now my mobile is dead just i will buying 6 months. It's west

Dear sir,

Maine yh mobile september, 2017 mein flipcart k through kharida tha. Is phone mein shuru se hi aawaz ki problem rahi h; aawaz ya to cut-cut kar aati h ya bilkul hi sunaai nahin deti (Mujhe bhi & dusari taraf). Isake alaava isame 4g volte system bhi sahi nahi chalta. Jiske kaaran volte sign aane k baad bhi aap se contact karna muskil hota h.

I have purchased xolo q600s phone in 3.4.15.
In july 15 some serous proble occurs, in xolo care i changed reciver 5 times in a day still complete. Then i demaned new but they no agree than they changed touch pad two times then started worked. That time they gave in future you will never will have problem any due to this.
As on today we found that phone not working, visited xolo care they inform me that pcb is not working which is heart phone. Also informed that earlier spare was duplicate and because of this happned.
All thing done by xolo service dept.
So we request you this cheating with me.
We request you to replace or repair my phone
Keyur

Sir
I am so upset from my phone xolo era2 due to most of time when go for any work for msg i could not received msg.
If i go for aadhar card link from xolo mobile i will not recivd msg

If i go for other mobile then i will reved msg

So pls send me msg setting in this mobile no any msg center whose i edditing so pls help me.
From last 3 day i am so not happy due to i did atm transtion but i not recvd and also go aadhar card linking but i not recvd from this mobile on every time

I have submitted my XOLO phone on 21st December, XOLO / Lava engr checked the phone for a good time for tried to finding any issue so that they can refuse the phone or charge for it. Unfortunately they didn't find any issue and accepted the same, later on after 3 days they refuse to repair it and asked me to give 2095 INR for changing the part as per them the part is effected by water, now this is their game to earn money for faulty part, i was suppose to get this information at the time of submitting the device, i was waited for 1 hour to get my phone inspected and get to repaired, at that time they told me to check if they can repair it by flashing the system again, so how could they after 4 days ask me for money.

I need a prompt action against it and need my device repaired asap and free of cost as its only 6 month old and in warranty . Attaching the job sheet.

Hi,

My name is gine s, from chennai.
My mail id is s. [protected]@gmail.com
I was using xolo q1010i for almost 3 years, bought it for 11k and it was working normal and it was in good condition only. The phone is also very good i didn't face any problem with my phone. On sep 2nd, 2017, i charged my phone and removed it from charger, but after one hour, my phone got blast suddenly. Phone was not in use also. Battery got fully burned and screen also got cracked. My phone pictures are attached below which got affected. I also had attached the invoice and imei no. Of my phone.

All my data got lost. Is there any solution to recover it and also i need a right solution and compensation for this issue.

Thanks & regards,
Gine. S

Last year in october, i purchased a xolo chromebook from snapdeal. The invoice number is s07c1d/16-17/12238, order no [protected], sub order [protected]. I was familiar with chromebooks in my previous office as i was fascinated to see colleagues do an entire 9 hour shift without a charger. This only proved chromebooks have a wonderful battery life.
So i went ahead and purchased the chromebook. I had to chase up with the online retailer as the order did not ship instantaneously. I then received the order on 10 october, 2016 and snapdeal rightly provided me an invoice of the same date as the warranty is valid from the date of receipt not the order placed date.
The chromebook has given be awesome service. Agree, the excel version available on the chromebook seems to be missing a number of popular features. Backed with unmatched battery life, this laptop has only helped me.
Then came the bad part and i will try to describe it to the best of my ability. At the beginning of october 2017, the laptop would not start. When i click on the power button, i used to get the google logo. However, there was no prompt to enter the password. So i got in touch with xolo and they provided me the ghatkopar service center, which is very near to the railway station.
I visited the service centre on 4 october, 2017 and they advised there is a problem with the battery and clipboard. I was told, the clipboard will be replaced under the warranty while i will have to pay for the battery as such items only come with a 6 months warranty. I was told i will have to shell out rs. 1700 and the service centre demanded rs. 1000 as advance, which i paid on the spot. At this point of time, i was told the process should be done in 4 days time.
We are now in november and it has been like 2 months and there is no solution in sight. I have been made to run around like a fool. The pigs at xolo do not understand english. Everytime they contact me they tell me the asm will be bought online. There have been numerous instances where the xolo pig has kept me on hold and cut the line after some minutes. It appears the same person contacts me and provides a different name every time. These #s do not know how to resolve a problem. This is not customer care, the main motto of this marwadi company is to harass people. It seems they are harassing me on account of my religion. Over this period, i have been provided conflicting information by xolo and the service centre. Initially, i was told the warranty was void. Later on i was told xolo took an approval from an asm to make the warranty valid. I seriously do not know what asm stands for. Probably, it means a certain thing in the marwari language.
For the past 2 months, these fools have done nothing. The xolo customer care may be operating from rajasthan. However, the fools do not know what they are talking about. The #, who calls me every week mostly refers to my device as a mobile. These fools even told to me contact snapdeal to get the issue resolved. When i contacted snapdeal, they advised their job is only to sell the device. Once the device is sold, the manufacturer needs to take care of the device under the warranty. Xolo then came back and told me they will provide me a doa (Dead on arrival) letter and snapdeal will then repair or replace. When i went back to snapdeal, they refused advising i am now out of the warranty period. I hold these fools (Xolo) solely responsible for this as it has taken then more than a month to talk about the doa thing.
These #s even proposed a solution and guess what the solution was: they will provide me a mobile phone instead. I purchased a chrombook, which has the functions of a laptop. Do these pigs know the difference between a mobile and laptop?

Last week, i received a call and they told to me to deposit the box of the laptop with the service centre. Once this is done, a refund will be initiated and a cheque will be posted to me. So i visited the service centre at ghatkopar last saturday, 18 november, 2017 and to me horrow, the service centre only packed the already deposited laptop in the box and provided me the sealed box advising xolo will contact me to discuss the future action.
This week, on monday, 20 november, 2017 i received a call from xolo and guess what, they tell me to visit the service centre and deposit the sealed box.

These are born #s. These people are only wasting my time and money. I had heard marwadis are born pigs because wherever they go they only dirty the place. It seems these people have their brains in between their legs.
The following day, 21 november, 2017 i again received a call from xolo and this time the rep spoke in english, probably with a marwadi accent. Now, he tells me he has passed on a message to the entire xolo network and they will resolve the matter soon. Today, i again received a call and the same info has been provided, they will process a refund and i will have to deposit the sealed box with the service centre.
If this was the case, why did the service centre provide me the sealed box. How much more money should i spent to get the matter resolved. It appears these pigs only know to drop and nothing else.

I would like your opinion here as what my options are here. It is indeed a shame, nothing has been done here even though the chromebook was within the warranty period. I have no idea what xolo means. However, going through my experience, i have to doubt the meaning will be something close to human waste as the company’s policies are nothing but a waste of time.

I am using xolo era 4g handset. Updated my phone's software from lollipop to marshmallow. Now the time that appears on the status/ notification bar is not getting updated. I need a help to fix the issue. This is happening form past 3 to 4 days. Really annoying. My date and time settings are automatic, i had also tried changing it to manual still the issue persists. The time get stucked until i change it from settings of from clock app. The clock widget i use is also showing the wrong time along with. According to my searches i found if any ram stopper or cleaner apps are used then this issue can be caused i had also removed the super cleaner app that came when the software was updated. My phone uses a hive launcher and i tried my own simple steps like restarting the phone clearing the cache and data from clock and all the apps. But the issue is not yet solved.
I am unaware of marshmallow version since i had this update only a little days before so please help me out with kind suggestion

Sir, i am madhaveill mettm nagar,, madhvaram chennai - 60. There is consistently low voltage in our area, kindly arrange for correct / normal voltage. Most of the time we are facing low voltage, even the fan is working in very low speed that there is now air we could feel. Frequently there are power interruptions in the night hours affecting our sleep, in our family both elderly & small kids are there, please solve this problem as soon as possible...