Indianoil Xtrarewards — sudden deduction of points

Address:Kolkata, West Bengal, 700040

My name is prabal dutta, mobile number [protected] and xtra reward card number [protected]. I had 374 points in my card and today when i went to redeem 334 points for 1 litre free petrol i suddenly realized that my 374 points are no longer in my card. I have even marked the redemption history that i have done on 7th jan 2019. I haven't redeemed the point then where is my points? Please return back the points that i have earned or i will definitely take a step against indian oil rewards points section as i have proof of non redemption in my statement.
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I filled my vehicle with petrol for Rs.1000/- on 10/01/2020 at, M/s.Seethalakshmi Enterprises, I.O.C.Dealer, Aundipatti, Tamilnadu. They have not refused to give pints by telling useless answers.The photo of the bill and the reward card is hereby uploaded.

muthiahkathiresan's reply, Jan 12, 2020
I filled my vehicle with petrol for Rs.1000/- on 10/01/2020 at, M/s.Seethalakshmi Enterprises, I.O.C.Dealer, Aundipatti, Tamilnadu. They have refused to give points by telling useless answers.The photo of the bill and the reward card is hereby uploaded.

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