IndiaOrders.com — boat wired earphone

On 21 july 2020, i submitted a request to replace my boat bass heads 100. On the next day 22 july, it is approved. The next day a delivery boy from courier delhivery picked up my product. On 1 august 2020 boat received my product and mailed me that the replacement product is dispatching soon. But today is 11 august. Still not received any update regarding product delivery. When can i expect my product delivery? My ticket number is 1311019.