IndiaRush / Arnit Retail — Always receiving defective products and not answering calls or emails

Richa0503

from Mumbai, Maharashtra

Website:

indiarush.com

I have ordered Saree from this website firstly but received it with defects so returned it, then I received credit Points again ordered a Saree for high Value with the use of Credit Points and debit card payment but again received with a defect.
I asked for my Cash refund which they did not but again gave Credit points worth Rs 1299.
Now when I am ordering another product of lesser value they are asking for shipping although have enough credit points.
They do not reply to the emails nor take my calls.
highly aggreived.

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Comments

IndiaRush / Arnit Retail Customer Care

from New Delhi, Delhi

Verified Support

Dear Richa,

Greetings from IndiaRush!!!

We apologies for the inconvenience caused to you. We request you to kindly provide us your Order Number or Register e-mail so that we can pull out your details on our system and than will get back to you on priority. Kindly bear with us for the delay in your revert.

Thanks & Regards:
Team IndiaRush.com
[protected]@indiarush.com
+91 [protected] (10am-7pm)

Sandy Sandhya

from Chilakalurupet, Andhra Pradesh

Dress return

I expected one but I got another color, no quality, so I need to return the dress, I call u, u gave a number that number is not reachable, then what should I do, how can I replace that?