IndiaRush / Arnit Retail Customer Care
Arnit Retail Pvt. Ltd.
Customer satisfaction rating: 70%
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352
COMPLAINTS

IndiaRush / Arnit Retail Customer Care

Arnit Retail Pvt. Ltd.

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Address
630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab
New Delhi
New Delhi District
Delhi
India - 110030
Landmarks:Near RTDC

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 4083 4083  [Customer Care]
up
17
down
10

Customer satisfaction rating
70%
Complaints
352
Pending
92
Resolved
223
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm

IndiaRush / Arnit Retail related photos (74)

IndiaRush / Arnit Retail Complaints & Reviews

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IndiaRush / Arnit Retail — complaining about kurti quality

 Anjalireddysagili@gmail.com on Dec 5, 2018
Arnit retail pvt Ltd company is not provide any link for me how can I talk with them.. I want to return the item provide me the return link.. This company is very irresponsible. I never ever seen this type of company.. The customer care number is also not connected so many times I called to them.. They did not respond anymore.. They given very poor and low quality materials....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — seller payment not made by aarti

 Remtex on Dec 5, 2018
I am seller at indiarush and has sold around product worth rs 70000, and have not received any payout from indiarush, after continous email and call still have Got no reply from them and no one will reply on mail or call.
I have been in touch with Mother ### Ms. Aarti Sharma who is suppose to be dealing as the director, so mANY TIME they are saying that the process unongoing. but always say the same thing..bloody mother ### arti is really didnt reply and not to call us... and now they are not even responding nor answering any email.
Have to go for legal action against them if not resolved...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — not refundable amount

 Sonusuman on Dec 5, 2018
Guys i have ordered a kurti on 16th september 2018 order no is[protected]. I not liked kurti, there is a default peas so i returned order. Today is 5th dec 2018 still yet not refund amount. What the ### u guys. How mANY TIMEs i called in your CUSTOMER CARE but no one responding in call also. Only one time u guys took details and after that not picking call also. Why u created cheat and cheep side.
If my amount is not refund i will complaint again u guys sourly....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — product return amount not given : order# 101030719.

 ravi kumar Vempalli on Dec 3, 2018
On September 18th I returned the product which I ordered, on October 01st I got reply from them like refund has not been done yet and we would like to inform you that we have forwarded this case to our concern team for the refund which will be processed within 5 to 7 working days in your bank account but after that no updates, N number of Calls and N number of emails I sent but no one replied back.

Even I tried to call their Customer care number[protected], always this number is busy and they will cut the call in between..

Very poor service and non trusty web site..Please...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — payment stuck with indiarush

 vikram291185 on Nov 23, 2018
We are seller on indiarush.com and they all time request for update stock and list more product now they removed our store from them portal and they are not giving us our payment and not even answering our phone call and not replying our mail
Our brand name is srk.

Our payment is due with indiarush is more then 70 lakh.
They are fraud
Any seller suffering like me please contact me on +91-[protected]....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — refund not received for the kurti pickup

 Manishak2002 on Nov 21, 2018
I had place the order as per details given below, because of size issue i had raised a return request placed on 5th november and same was picked up from my place but till date i havent received my refund. You are requested to kindly process the same at the earliest as its going to be two weeks now.

Order#[protected]order on: 29-10-18
Product image
Leeza store rayon black leez2 plain stitched indo western kurti - l
Sku: ir6205_225_[protected]leez2_l
Price: rs.749
Awb number:[protected] track
Status: return created
Qty: 1
Payment...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — I sell my product by indiarush bt they didnt payment

 Shubham chhipa on Nov 15, 2018
I started selling by indiarush 5 oct and i almost sell 40000 amount of product and they said they payment aftr 15 days bt right now i didnt get any payment i called many times bt they are not picking any call no reply on email plss help me how i get my payment by indiarush and i also called customer care no vo phone utha ke baat krte h and baat me hello hello krne lag jate h jese unko hamri voice sunahi nhi de rhi h fir phone kaat dete i want my paymwnt...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — order placed on indiarush online shopping portal

 shalajmathur on Nov 5, 2018
Hi,

I have place an on Indiarush online shopping portal (Order Number #[protected] on 17 Oct'18) was due for delivery on 31st Oct'18. However, i have still not received it and the status on the portal is also not showing any status to deliver it in next few days.
I wrote email on there customer care (care@indiarush.com) and also called on the helpline mentioned on portal. No one replies on email and phone helpline has automatic reply which turns on and then it hangs up call on you.

Need help to get the product delivered or get refund.

Thanks
Complaint comments  Read comments Complaint category Online Shopping

IndiaRush / Arnit Retail — payments

 mukesh gangwani on Oct 31, 2018
Im mukesh from gurukripa collection. My payments still pending from 1 month. Its almost 40000. Whenever i called them. They dont pick calls. Even not giving response. They just keep making excuses.
If some one can help. It will be better. Other wise im going to register case aginst them in police and consumer court. Very soon

Even their mobies always switch off. They will see your call but never pick....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

IndiaRush — money has not been refunded

 Manju Rustagi on Oct 24, 2018
My order no. Is[protected]. I have ordered a salwar suit from indiarush on 10.9.18 as it was undersized and of inferior quality... I created a return request on 14.9.18 (It was delivered to me on 13.9.18)... I want my money back.. So i provided them bank details... Now whenever i called them they said money will be refunded in 2-3 days.. How much time they will take to refund my money.. They are trading or looting money from people... First they will deliver you defective n inferior quality product... And then hold your money illegally...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — indiarush / arnit retail sellers payment

 StarShop 20 on Oct 11, 2018
I am one of the seller at indiarush.com my company name is starshop20 and i would want to say that the indiarush payment is just pathetic.

They dont make the payment of the seller on time, in mou its written 30 days payment but they dont give the payment on time. Its already 8 months and i have not got my payment and also they dont reply to the emails....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — not got payment as a vendor seller from indiarush.com (online marketplace)

 Satrang Online on Oct 14, 2018
Website: www.indiarush.com
mail id: seller-support@indiarush.com, amrit.singh@indiarush.com

I, Tanushree Karmakar, the proprietor of Satrang Online, has sold 12 items till now since 23rd June 2018,

As per their agreement, they told me that they would pay their seller after 45-60 days of one sold item. so I should have got my first payment in September Rs. 281 after deducting every tax and their commission as a marketplace.

But they did not reply any payment related mails of mine.

They haven't paid a single money to us "satrang Online"...
Complaint comments  Read comments Complaint category Online Shopping

Indiarush.com — refund money not credited

 veena chenna on Oct 6, 2018
I purchased a product and quality was good. So i have initiated refund process. Product was successfully delivered back but my amount was not refunded. I continuously emailed, sent messages but no proper response.
Its been almost 2 months plus that my amount was not refunded. There was an option for refund, but it was not happening from this site.
Worst products and i lost my money and product too.....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — non clearance of payments

 Sneha Seshan on Oct 5, 2018
Indiarush hasn’t not paid for any orders from feb 2018
Whenever I mail them they say they r having funding issue and committed to make my payments for the delivered orders

Indiarush is one of the worst seller

The maximum time to pay for a order is 3 months from when it’s deliverd and now it’s been 8 months still they haven’t done the payments..

Pls help me get my payments for all the delivered orders from Feb’18
Payments are pending for 8 orders...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush — refund not paid

 RakeshPTL on Sep 30, 2018
We have purchase dress for my wife from this company indiarush.vost was paid by cash on delivery method, 1100 INR paid, but dress was not as per size required, fabric quality also too poor, hence we returned the same to the Company Indiarush. They picked the product, send confirmation about returned received, but refund not paid. As per the heir rules on receipt of product, they pays the refund in seven days, but almost month over they do not paid, also they everytime replied that refund will be paid I. Seven days, but no action is taken....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — seller payment not release [Resolved]

 Geet Paswan on Sep 21, 2018
Hello
I am suraj of indiarush.com seller, indiarush.com sold my products around 1 months backs and seller payment is not release when i was call 50 call and many mails but they are not give me any no response.. When i am call they cut call and not pick call when i told about payment... Even they are remove order tab from my panel there are no show my orders/...

They are fraud happen, indiarush.com seems to be cheaters for seller
We want justice, also i wish no seller fall in their trap.

Vigneshwara enterprise
Mobile no [protected]
Email...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — payout not received since april-18

 rahulbmehta on Sep 17, 2018
I am seller at indiarush and has sold around product worth rs 70000, and have received payout just of rs 5000, after continous email and call still have
Got no reply from them.
I have been in touch with mr amrit who is suppose to be dealing the accounts initally they told me that due to the losses they are not able to pay but will defintaely pay afterwards but now they are not even responding nor answering any email.
Have to go for legal action against them if not resolved in due time.

Name : rahul mehta
Brand name: shivali creations...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — seller funds not release by indiarush.com

 aemporium on Aug 24, 2018
I am victim of indiarush.com seller, indiarush.com sold my products around 9 months backs and seller payment is release till now 24 aug 2018 which very hard earned money.

Total around rs.53000.00 (Fifty three thousands) fraud happen, indiarush.com seems to be cheaters for seller not about buyers.

We want justice, also i wish no seller fall in their trap.

Kindly help us.
As indiarush.com seller...
Complaint comments  Read comments Complaint category Online Shopping

IndiaRush / Arnit Retail — I have not received my money in my bank account [Resolved]

 Ak_ash on Aug 19, 2018
I have not got my money in my bank account till now also more than 1 month is going to b over when i m talking with there castumer care so they were saying that the transaction is in under process sir u only tell me transfer of money or any transaction will take minimum 2to 5 min n maximum 24 hr sir this fake company was doing transaction from more then 1 month n that could not be done till now also so my request to u that plz solve my issu regarding my money back in my account....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — pending payments

 Sneha Seshan on Aug 19, 2018
I ha e added many of my oroducta in indiarush website
India rush seller service is so bad they hve not cleared my payments since february month's orders and now im getting email stating my account will be suspended as they r not willing to deal with resellers..

Before suspension i want all my payments to be cleared..
Pls help my resolve the issues...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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