IndiaRush / Arnit Retail Customer Care
Arnit Retail Pvt. Ltd.
Customer satisfaction rating: 72%
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342
COMPLAINTS

IndiaRush / Arnit Retail Customer Care

Arnit Retail Pvt. Ltd.

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Address
630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab
New Delhi
New Delhi District
Delhi
India - 110030
Landmarks:Near RTDC

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 4083 4083  [Customer Care]
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15
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9

Customer satisfaction rating
72%
Complaints
342
Pending
92
Resolved
223
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm

IndiaRush / Arnit Retail related photos (74)

IndiaRush / Arnit Retail Complaints & Reviews

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IndiaRush / Arnit Retail — indiarush / arnit retail sellers payment

 StarShop 20 on Oct 11, 2018
I am one of the seller at indiarush.com my company name is starshop20 and i would want to say that the indiarush payment is just pathetic.

They dont make the payment of the seller on time, in mou its written 30 days payment but they dont give the payment on time. Its already 8 months and i have not got my payment and also they dont reply to the emails....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — not got payment as a vendor seller from indiarush.com (online marketplace)

 Satrang Online on Oct 14, 2018
Website: www.indiarush.com
mail id: seller-support@indiarush.com, amrit.singh@indiarush.com

I, Tanushree Karmakar, the proprietor of Satrang Online, has sold 12 items till now since 23rd June 2018,

As per their agreement, they told me that they would pay their seller after 45-60 days of one sold item. so I should have got my first payment in September Rs. 281 after deducting every tax and their commission as a marketplace.

But they did not reply any payment related mails of mine.

They haven't paid a single money to us "satrang Online"...
Complaint comments  Read comments Complaint category Online Shopping

Indiarush.com — refund money not credited

 veena chenna on Oct 6, 2018
I purchased a product and quality was good. So i have initiated refund process. Product was successfully delivered back but my amount was not refunded. I continuously emailed, sent messages but no proper response.
Its been almost 2 months plus that my amount was not refunded. There was an option for refund, but it was not happening from this site.
Worst products and i lost my money and product too.....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — non clearance if payments

 Sneha Seshan on Oct 5, 2018
Indiarush hasn’t not paid for any orders from feb 2018
Whenever I mail them they say they r having funding issue and committed to make my payments for the delivered orders

Indiarush is one of the worst seller

The maximum time to pay for a order is 3 months from when it’s deliverd and now it’s been 8 months still they haven’t done the payments..

Pls help me get my payments for all the delivered orders from Feb’18
Payments are pending for 8 orders...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush — refund not paid

 RakeshPTL on Sep 30, 2018
We have purchase dress for my wife from this company indiarush.vost was paid by cash on delivery method, 1100 INR paid, but dress was not as per size required, fabric quality also too poor, hence we returned the same to the Company Indiarush. They picked the product, send confirmation about returned received, but refund not paid. As per the heir rules on receipt of product, they pays the refund in seven days, but almost month over they do not paid, also they everytime replied that refund will be paid I. Seven days, but no action is taken....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — seller payment not release [Resolved]

 Geet Paswan on Sep 21, 2018
Hello
I am suraj of indiarush.com seller, indiarush.com sold my products around 1 months backs and seller payment is not release when i was call 50 call and many mails but they are not give me any no response.. When i am call they cut call and not pick call when i told about payment... Even they are remove order tab from my panel there are no show my orders/...

They are fraud happen, indiarush.com seems to be cheaters for seller
We want justice, also i wish no seller fall in their trap.

Vigneshwara enterprise
Mobile no [protected]
Email...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — payout not received since april-18

 rahulbmehta on Sep 17, 2018
I am seller at indiarush and has sold around product worth rs 70000, and have received payout just of rs 5000, after continous email and call still have
Got no reply from them.
I have been in touch with mr amrit who is suppose to be dealing the accounts initally they told me that due to the losses they are not able to pay but will defintaely pay afterwards but now they are not even responding nor answering any email.
Have to go for legal action against them if not resolved in due time.

Name : rahul mehta
Brand name: shivali creations...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — seller funds not release by indiarush.com

 aemporium on Aug 24, 2018
I am victim of indiarush.com seller, indiarush.com sold my products around 9 months backs and seller payment is release till now 24 aug 2018 which very hard earned money.

Total around rs.53000.00 (Fifty three thousands) fraud happen, indiarush.com seems to be cheaters for seller not about buyers.

We want justice, also i wish no seller fall in their trap.

Kindly help us.
As indiarush.com seller...
Complaint comments  Read comments Complaint category Online Shopping

IndiaRush / Arnit Retail — I have not received my money in my bank account [Resolved]

 Ak_ash on Aug 19, 2018
I have not got my money in my bank account till now also more than 1 month is going to b over when i m talking with there castumer care so they were saying that the transaction is in under process sir u only tell me transfer of money or any transaction will take minimum 2to 5 min n maximum 24 hr sir this fake company was doing transaction from more then 1 month n that could not be done till now also so my request to u that plz solve my issu regarding my money back in my account....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — pending payments

 Sneha Seshan on Aug 19, 2018
I ha e added many of my oroducta in indiarush website
India rush seller service is so bad they hve not cleared my payments since february month's orders and now im getting email stating my account will be suspended as they r not willing to deal with resellers..

Before suspension i want all my payments to be cleared..
Pls help my resolve the issues...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — not refunding the money saying that bank account details given are not correct [Resolved]

 Ayushi129 on Jul 18, 2018
I have ordered one product on 5th May 2018 and had returned the product next day itself. And now it's almost two months. They have not credited the money yet saying that bank account details are not correct. When this issue came for the first time, I have sent them the scanned copy of first page of cheque book. And again they are saying that bank account details are not proper. I don't know what they are up to.
Order NO[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — seller payment not done..from 7 months. [Resolved]

 support smc on Jul 17, 2018
Hi,

This is 3rd time I am complaining about Indiarush.com / Arnet Retail, we are continues follow up with this company, they people only giving commitment to us but not paying from last 7 months (Dec 2017 till date). (total 7 months), I am small seller, if we are not getting our payment every month then how we will survive? how we will run our business? Indiarush.com / Arnet Retail has harassing vendors by not paying of there monthly dues, our shop name "Shree Mauli Creation".

There is no any responsible person for our issues in Indiarush.com, no one is pickup calls,...
Complaint comments  Read comments Complaint category Online Shopping

IndiaRush / Arnit Retail — my payment it's not give me this company [Resolved]

 info.uniqkart on Jun 25, 2018
I am ecommerce seller and i sell in indiarush.

Last 6 month payment it's pending and i call in seller support no. I mention all seller support no. This all contact no. It's not receiving any call and not give me any response in mail.

Name : ashish singh rathour

Mail id : catalog@indiarush.com

Phone : +[protected]

Name : mukesh prasad

Mail id : order. Mgmt@indiarush.com

Phone : +[protected]

Mail id : seller-support@indiarush.com

Phone : +[protected]...
Complaint comments  Read comments Complaint category Business & Finances

IndiaRush / Arnit Retail — various malpractices by organization [Resolved]

 niks79 on Jun 22, 2018
This is in regards to an online dress material purchase (Order number#[protected], from the their website on 6th june'18 & the same was delivered on 11th june'18.
The order has been duly returned to india rush, in impeccable condition & also within the due time lines. However, till date, there has been no response, from india rush, either regarding return of money or related credits etc.
This is a clear case of manipulation & cheating by the organization as they neither return the customer's money on return nor any communication of any kind for the customer money which is blocked....
Complaint comments  Read comments [1]Complaint category Online Shopping

IndiaRush / Arnit Retail — not delivered product [Resolved]

 arslan rahman on Jun 8, 2018
I placed order of green gown on 31st may. Order id[protected]
Till 7th june i didnt got courier... I called on customer care, they r saying ki aap ke side se return hoa hai on 4th june... Which is not at all possible... My mom and stay at home whole day... So its not possible ki lock laga ho. And second time this thing happened with me... U put product on return on your own...
Now you will say why we will do this and all that...
So let me tell you and others reason behind this... Aap ka product jab out of stock ho jata h tab aap lug ye karte ho... Over booking ke wajah se aap...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — seller payment not done [Resolved]

 support smc on May 24, 2018
After continue follow up with Indiarush team, they are not responding to emails or phone calls, phones are ringing but they are not picking calls, our payment pending from Nov 2017 till now, they people are talking arrogantly, saying that they don't need sellers. I am requesting sellers to do not sell on this website, they people are enjoying on our money....
Complaint comments  Read comments Complaint category Online Shopping

IndiaRush / Arnit Retail — refund not provided [Resolved]

 jyotiu28 on May 11, 2018
I ordered a lehnga on 7april, got it delivered on 16aptil 2018. The quality being very cheap, I raised the return request. I had to bear the expenses. They have not provided any contact no of seller to give it to courier company. Till now I. e. 11may 2018 they have not updated my return. My courier guy says the parcel is received by them and he has provided me the name and no too. I called India rush 4times out of 4, 2times they said courier is received and 2time not received. They are not giving me no of seller, they are not updating my delivery status, they are not providing any refund. In short,...
Complaint comments  Read comments [1]Complaint category Online Shopping

IndiaRush / Arnit Retail — did not receive money in bank account as promised by the executive [Resolved]

 Shopoholic13 on May 8, 2018
I had 864 credits in my india rush account. The india rush customer executive suggested me that in stead of ordering anything (Which i didn't want to do), i can get those refunded in my bank account.

I agreed. And he raised a ticket for the same.

It's been more than 2 months since i am following up with the india rush people, i received no good response. They are just saying, "my request is under process and i will get the refund in 5-7 business days once initiated."

I really wonder if 5-7 business days means waiting for more than 2 months!
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — confirmation of receipt of materials returned [Resolved]

 Rajendra R. Shah on May 5, 2018
Our order no.[protected] was given we got material & then material viz sarree was returned on 30/4/2018
Challan no.[protected]/arnitretail-dfs[protected]

Item was collected from rajendra r shah 201a, darshan mandir chs., opp. Soni wadi, borivali west, mumbai 400092
Order no. #[protected] ma creation art silk pink embroidred saree-pnx1
Now let us know payment of sarree returned will be credited.
My email address is
Info@mrengineer.net...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IndiaRush / Arnit Retail — order id 1311816167894 regarding xpress bee courier boy misbehave [Resolved]

 swatijays on Apr 30, 2018
Dear Team,

we would like to inform you that we have order a product from your portal having order no. Order details for Order Id:[protected]
Shipment Details
AWB :[protected]
Courier Service : EXPRESSBEES

We got call from courier boy hving no. [protected].
He is calling us and telling that we have to collect our courier from somewhere but we deny to do that and ask him to deliver the product at location. then he started mis behaving we cut the call. Then he mentioned in our courier incomplete address /incorrect and returned our parcel.
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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