IndiaRush / Arnit Retail — I'm complaining about my refund which is pending from 17th may 2016 | |||
Hello, Over a month ago i have ordered a saree from indiarush (www.indiarush.com) worth rs. 1499 on 4th may 2016 (Order no[protected]. Due to quality and color i have requested for return and refund the amount to my bank account. Please note, while placing the order it has not mentioned that based on the return product company will replace with the same product or refund money will credit to the customer's indiarush account. From the beginning they have assured me to transfer the amount to my bank. After 13 days of return file the product has been picked up (17th may 2016) and till 24th may 2016 indiarush was denying that they didn't receive the product. After chasing the courier company i have submitted with all the details about the product status and informed them that the product has already received on 23rd may 2016. In between indiarush has blocked me from the social networking site and also stopped responding of my calls. It's my earnest request to help me to get my money back at the earliest. Was this information helpful? | |||
IndiaRush / Arnit Retail customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Sangeeta,
Greetings from IndiaRush!!!
We apologize about the inconvenience caused to, We like to update you we have already provided you the refund in your account, if you still have any concern feel free to revert us back.
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)
Greetings from IndiaRush!!!
We apologize about the inconvenience caused to, We like to update you we have already provided you the refund in your account, if you still have any concern feel free to revert us back.
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)
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+91 11 4083 4083 [Customer Care]
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I have logged my complaint with a hope to solve my problem. I wish you will not let down your name. As I found, the contact number of Indiarush which is mentioned is not not valid.