IndiaRush / Arnit Retail — It's regarding their worse return and refund policy | |||||
Mostly i do online shopping and incase the product is not as per quality i made return and the online company also make the cash refund. But on 4may i shopped on indiarush.com without reading its return policy. The product i got was a cheap quality and i made the request for return at that time came to know that they are not going to give me cash back. I mail them many time for cash refund but they said i have to buy another product from their site they will not pay me my money. Today 20 may when i am shopping again to release my stuck amount with them their new rule came out. Which is totally trapping the customer money. My credit with them is 1599 and today i am ordering for ₹ 1499 and they want ₹40 for shipping charges. I just don't understand what type of policy they made. I called on customer care also but no one solving the problem Was this information helpful? | |||||
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IndiaRush / Arnit Retail customer support has been notified about the posted complaint. | |||||
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+91 11 4083 4083 [Customer Care]
630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
Greetings from IndiaRush!!!
We apologize about the inconvenience caused to you, We request you to kindly provide us your Order Number so that we can investigate the same on priority.
Thanks & Regards:
Team IndiaRush.
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