[Resolved] IndiaRush / Arnit Retail — Lehenga | |||||
I have created Order#[protected] for a Lehenga on 28-Jan and paid Rs.2499 in advance. I was expecting the product to be delivered on 1-Feb. I was shocked to see the status as delivered. But it is not delivered to me. I have raised this concern on +91-[protected], but could not get at least an email from them. I clearly said that I need the product my Feb-15, otherwise it is of no use to me, but it is also in Vain. I was promised that I'll get the product by Feb-15, but not delivered untill Feb-19. In the meanwhile i have created many requests in http://support.indiarush.com/requests but no use as usual. and finally when i got the product it is a disaster. It doesn't even worth 500 for the quality of the lehenga, blouse and length of the dupatta they gave. It is definetely worth of 2499. And talking about the team, they do not know how to talk to other human trying to express her grief. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved IndiaRush / Arnit Retail customer support has been notified about the posted complaint. | |||||
 10 Comments | |||||
Comments
I was said that i 'll get my refund by 06-Mar-16, but nothing yet received. Update me the status of the refund.
Reply
As per the update i have in my last conversation, today is 14-mar. Waiting for the refund which is being done on priority.
As per the update i have in my last conversation, today is 14-mar. Waiting for the refund which is being done on priority.
As per our conversation over the phone, i have sent my details of the bank 2 days ago but the money is not yet refunded to my account. I think i have given you enough time to do the refund and this will not need more than 2 days. Also, i do not have response from the person who called me asking for the bank details.
How many more days will it take for the refund. I have provided my bank details also. It is exactly 2 months back that the issue started. I was given 2 mobile numbers saying that they can be reached any time, but they are simple useless. no one picks those calls. You need not ask for an apology, I will apologize you people for using your site. I have totally lost trust in you. You may stop people posting on your FB wall but not on others. Return my money immediately. I am suffering from 2 months using your site. Expecting it by tomorrow.
The comments you give are also just copy and paste. At least try to hear the grievances of your victims.
Dear Spoorthi,
Greetings!!!
We apologies for the inconvenience caused to you. This is regarding your Order Number #[protected], We request you to kindly wait till 4th April so that we can refund the amount.
Thanks & Regards:
Team IndiaRush.
[protected]@indiarush.com
+91 [protected] (10am-7pm)
Greetings!!!
We apologies for the inconvenience caused to you. This is regarding your Order Number #[protected], We request you to kindly wait till 4th April so that we can refund the amount.
Thanks & Regards:
Team IndiaRush.
[protected]@indiarush.com
+91 [protected] (10am-7pm)
Finally i have received my money; Thanks a Ton.
Finally i have received my money; Thanks a Ton.
Dear Spoorthi,
Greetings!!!
We appreciate your revert, We are hoping your next order very soon.
Thanks & Regards:
Team IndiaRush.
[protected]@indiarush.com
+91 [protected] (10am-7pm)
Greetings!!!
We appreciate your revert, We are hoping your next order very soon.
Thanks & Regards:
Team IndiaRush.
[protected]@indiarush.com
+91 [protected] (10am-7pm)
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