[Resolved]  IndiaRush / Arnit Retail — Lehenga return issue

Address:New Delhi, Delhi
Website:www.indiarush.com

I bought a lehanga and fabric was not as promised. Hence, returned the same within a week with additional 450 courier charges since they don't have a pickup facility for same location where they delivered it within 2 days of ordering. N number of mails were sent to me to provide courier details to track. However once i couriered and shared details there was no reponse. Its been 2 weeks that i couriered and i have nnot received any update and no points credited to my account. I called customer care twice and they always say it will take 2-3 days. I had to pay 2k for worthless lehanga and then courier charges and still waiting to get points credited. Horrible experience with indiarush. Would not recommend this website to anyone.
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Jul 27, 2017
Complaint marked as Resolved 
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2017
IndiaRush / Arnit Retail Customer Care's response
Dear Harika,

Please accept our sincere apology for the inconvenience caused to you.
We would like to inform you that we have received your product against order #[protected]

We would like to inform you that your amount has already been credited in your indiarush account we request you to kindly login to check.

We assure you that we will try our level best to provide you great services in the near future.

Regards,
Team Indiarush.
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    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
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