[Resolved] IndiaRush / Arnit Retail — Lehenga return issue | |||||
I bought a lehanga and fabric was not as promised. Hence, returned the same within a week with additional 450 courier charges since they don't have a pickup facility for same location where they delivered it within 2 days of ordering. N number of mails were sent to me to provide courier details to track. However once i couriered and shared details there was no reponse. Its been 2 weeks that i couriered and i have nnot received any update and no points credited to my account. I called customer care twice and they always say it will take 2-3 days. I had to pay 2k for worthless lehanga and then courier charges and still waiting to get points credited. Horrible experience with indiarush. Would not recommend this website to anyone. Was this information helpful? | |||||
Jul 27, 2017 Complaint marked as Resolved IndiaRush / Arnit Retail customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 IndiaRush / Arnit Retail Customer Care's response Dear Harika, Please accept our sincere apology for the inconvenience caused to you. We would like to inform you that we have received your product against order #[protected] We would like to inform you that your amount has already been credited in your indiarush account we request you to kindly login to check. We assure you that we will try our level best to provide you great services in the near future. Regards, Team Indiarush. | |||||
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