IndiaRush / Arnit Retail — No cash refund policy and poor quality of products

Address:New Delhi, Delhi, 122001
Website:www.indiarush.com

I had placed an order few days back from this site and this is one of the horrible company with worst policies ever.
First, they don't send the products on time and the quality is so cheap.
Second, they don't have cash refund policy, they will refund credits in your account which is valid only for 3 months, so they are forcing the customer to pay them for something nonsense.
Third, what they show in picture is totally different from what we receive.
Fourth, they are not prompt in attending calls and responding to them in a satisfactory manner. Rather, they just put you on hold for 15-20 minutes and then say they will give you a call back which you never get.
Fifth, their return process is so bad that we need to upload the pictures of their return receipt and then after 10-15 days, they will respond with the credit points. Don't know what the hell they do with such a long period of time.
I once got my credits and then when i again ordered something and didn't like that too, i have clearly no interest in buying anything from their site and go through such a long procedure. When i know what they send is completely different from what they show in picture.
I want my cash refund as i can't keep on ordering things which i don't want now and that too from your site, i've already spent many days in browsing if i want anything from this site but sadly, i didn't like anything. Please refund. My order number is[protected].
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I had placed an order few days back from this site and this is one of the horrible company with worst policies ever.
First, they don't send the products on time and the quality is so cheap.
Second, they don't have cash refund policy, they will refund credits in your account which is valid only for 3 months, so they are forcing the customer to pay them for something nonsense.
Third, what they show in picture is totally different from what we receive.
Fourth, they are not prompt in attending calls and responding to them in a satisfactory manner. Rather, they just put you on hold for 15-20 minutes and then say they will give you a call back which you never get.
Fifth, their return process is so bad that we need to upload the pictures of their return receipt and then after 10-15 days, they will respond with the credit points. Don't know what the hell they do with such a long period of time.
I once got my credits and then when I again ordered something and didn't like that too, I have clearly no interest in buying anything from their site and go through such a long procedure. When I know what they send is completely different from what they show in picture.
I want my cash refund as I can't keep on ordering things which I don't want now and that too from your site, I've already spent many days in browsing if I want anything from this site but sadly, I didn't like anything. Please refund. My order number is[protected].

India Rush — Damage

Receving damage saree. Georgette Zari & Border Work Half & Half Saree - 1032

India Rush — not received the refund

order no[protected] dated 10.06.15 it was defected piece i returned it by courier dated 20.06.15
Dear Monika,

Greetings!!!

We apologize about the delay in your response, As per our telephonic conversation, We have already resolved this concern, If you still have any concern than feel free to revert us back.

Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)

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    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
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