[Resolved] IndiaRush / Arnit Retail — Non refund of shipping amount - order cancelled by company | |||||
I had placed an order with indiarush.Com in dec 2015. I had to return the product as it did not match the picture shown on website. They returned the value in credit points and i ordered another dress to consume the credit points with rs 40 as delivery charges (Which they charge in case of return order). I followed up for months to track my package but it was never delivered. After a few weeks, they cancelled my order and never returned the money not the shipping charges they had taken extra. I was bound to place another order to consume my money by again paying rs 40 extra for the order which was again cancelled by them after following up with them for weeks. They have already taken more than rs 2000 from me and are even bothered to respond to my request positively. I tried to call them several times but their number is either busy or no one picks up (Contact no: +91 [protected]) More than the money, their dealing have tortured me. I have so far paid rs 1929 and more than that have lost my piece of mind for month. Request you to help me get my money back. Was this information helpful? | |||||
Oct 1, 2016 Complaint marked as Resolved IndiaRush / Arnit Retail customer support has been notified about the posted complaint. Verified Support Aug 19, 2016 IndiaRush / Arnit Retail Customer Care's response Dear Customer, Greetings from IndiaRush!!! We apologize about the inconvenience caused to you, We request you to kindly provide us your order number or contact number so that we can get back to you as earlier as possible. Kindly bear with us for the delay in your revert. Thanks & Regards: Team IndiaRush.com Need Help ? [protected]@indiarush.com +91 [protected] (10am-7pm) | |||||
2 Comments | |||||
Comments
i have a list of them as my order was never delivered post the first return
[protected]
[protected]
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And stop giving these number and email ID as the number is always ALWAYS busy and email response are USELESS.
[protected]
[protected]
[protected]
[protected]
[protected]
And stop giving these number and email ID as the number is always ALWAYS busy and email response are USELESS.
IndiaRush / Arnit Retail Customer Care's response, Oct 4, 2016
Verified Support
Dear Trainer,
Greetings from IndiaRush!!!
We apologize about the inconvenience caused to you. Kindly provide us your order number or contact number if still anything is pending at our end.
Thanks & Regards:
Team IndiaRush.
Need Help ?
care@indiarush.com
+91 8860870631 (10am-7pm)
Greetings from IndiaRush!!!
We apologize about the inconvenience caused to you. Kindly provide us your order number or contact number if still anything is pending at our end.
Thanks & Regards:
Team IndiaRush.
Need Help ?
care@indiarush.com
+91 8860870631 (10am-7pm)
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+91 11 4083 4083 [Customer Care]
630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
Customer care number is not working
Get it fixed or else I'll drag you to consumer court
Greetings from IndiaRush!!!
We apologize about the inconvenience caused to you. Kindly provide us your order number or contact number if still anything is pending at our end.
Thanks & Regards:
Team IndiaRush.
Need Help ?
care@indiarush.com
+91 8860870631 (10am-7pm)