[Resolved] IndiaRush / Arnit Retail — Not able to get refund.

Sunil Gohil

from Gurgaon, Haryana

Address:	Surat, Gujarat, 411011
Website:	www.indiarush.com

Hi,

My wife purchased a Kurti with order number IndiaRush.com : Query regarding Delivery of order #[protected]. We have been trying to call the customer care and mailed them thrice for the product to be returned because it was not we were expecting but to no avail.

We called them numerous times but they just keep on promising that the pick up will be arranged in next 48 hours but it is still not done.

Request you to kindly take some action as this is not ethical business.

Regards,
Sunil Gohil

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Jan 22, 2017

Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Sunil,

Greetings!!!

We apologize about the inconvenience caused to you, We like to update you we have forwarded your case to our concern team today...will get back to you on priority.

Thanks & Regards:
Team IndiaRush.

Verified Support

Nov 18, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Meena,

Greetings!!!

We apologize about the inconvenience caused to you. We like to update you we have forwarded your case to our reverse logistics team for the urgent pickup of the product and will be done in next 24 hours maximum.

For further assistance please feel free to contact us at +91 [protected] (10am-7pm) or [protected]@indiarush.com.

Thanks & Regards:
Team IndiaRush.

Verified Support

Dec 03, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Meena,

Greetings!!!

We apologize about the inconvenience caused to you. We have resolved your issue related with the order number #[protected]. We have credited the refund amount in your Indiarush account. Please check your account for the same.

For further assistance please feel free to contact us at +91 [protected] (10am-7pm) or [protected]@indiarush.com.

Thanks & Regards:
Team IndiaRush.

Verified Support

Dec 19, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Meena,

Greetings from Indiarush.com!!!

We would like to inform you that we have already shared your feedback with our concerned team. Moreover, we have resolved your concern.

Please feel free to contact us at [protected]@indiarush.com or pooja.[protected]@indiarush.com

Our goal - Your happiness!
Team Indiarush