[Resolved] IndiaRush / Arnit Retail — Order #[protected]

sujata22

from Gurgaon, Haryana

Address:	122001
Website:	Indiarush.com

Hi,

Iam really upset with you indiarush.com. I have ordered two set of bangles against the order #[protected]. They were too small for me. it was mentioned 2.8 but it seems like 2.4
I want to return the items, but your team directly refused saying it non returnable item. If you can not take it back, i would have to write on social media. Trust me i will not leave any single platform to wite. Its your fault that u have given me this product which is not 2.8
Either start sharing corect size with the customers or stop harrassing them doing all these.
Regards
Sujata Paul

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May 24, 2017

Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Sujata, Greetings from IndiaRush!!! We apologize about the inconvenience caused to you, We like to update you we have escalated your case to our concern team today, Someone will get back to you on priority. Kindly bear with us for the delay. Thanks & Regards: Team IndiaRush!! Need Help ? [protected]@indiarush.com +91 [protected] (10am-7pm)

Aug 21, 2016

Updated by sujata22 Hi Team,

I am suffering a lot. Its been now almost a month am waiting for my refund. Its about order #[protected], which i have refused to take. In your website status showing, RTO closed refund processed from last 10 days. But i have not recieve a single penny from indiarush. Seriously this is heights o[censored]nprofessionalism. Do you think i will shop again. Iam waiting for my refund, and its yet not processed. Fake status is showing on your website.
Please note against order #[protected], still the issue is pending and refund as well. You can see i have raised the request for the orders at beginning of this month and now i have covered the entire month waiting for resolution. Seriously this is harrassment. I feel like crying. I cant keep on emailing you, calling you, AND OFCOURSE THE BEST PART OF THIS STORY IS THAT NOW YOU GUYS HAVE STOPPED RESPONDING TO MY EMAIL S AND CALLS. I was calling Raj tripathy from last 2 days but he is not picking up my call. I am so sure now that i lost my 5000/- busck. The RTO order was of Rs.2899/- and the otrher order[protected] was of Rs.1348/-
How long would i have to wait for my money.
I want my money back within 24 hours. Do not force me to drag it further and to take some serious actions against this. Iam simply tired of writing emails to you guys. Its my money, and i want it back. You can not keep my money for so long period. Iam really feeling helpless because of you guys, coz no one is bothered to listen to me.
Iam pretty sure now that its a fraud shopping portal.
Regards
Sujata Paul