[Resolved]  IndiaRush / Arnit Retail — Received Wrong Product

Address:Pune, Maharashtra, 411057

Hello India Rush Team,

I had ordered one Saree from Indiarush.com, When I contacted Indiarush tea that time they said this saree is out of stock so this will not receive on time. I said okay then also I received one saree within delivery date which is not similar to my ordered saree.

I received this saree today but this saree is not exact which I ordered.

I seen different picture of this saree but I have received wrong saree.

How can I return this saree.

My order Number was[protected]
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Mar 6, 2017
Complaint marked as Resolved 
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Feb 01, 2017
Updated by Vishakha Patil
I have called on your customer care number which is not responding
Verified Support
Feb 02, 2017
IndiaRush / Arnit Retail Customer Care's response
Dear Vishakha,

Greetings from Indiarush!

We apologize for the inconvenience caused to you.
At IndiaRush.com we try to give best services to our customers,
Regarding order#[protected]

We request you to kindly raise return/replace request via logging Indiarush.com with your registered email and password.
For more guidance please click on the below link:
http://indiarush.com/media/banners/return-procedure.pdf

We would like to inform you that we deliver 100% genuine and authentic products, colour of the product may slightly vary from original images.

We value your business with us

Best Regards

Team IndiaRush
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    +91 11 4083 4083 [Customer Care]
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    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
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