[Resolved] IndiaRush / Arnit Retail — Refund not done

Suchitra S. Shetty

from Bantval, Karnataka

Address:	New Delhi, Delhi
Website:	www.indiarush.com

Hi

My order number[protected] was cancelled, instead it was shipped from seller. I have rejected from taking the delivery and now i got to see that shipment status has not been updated from courier partner. Please check with the same and do refund my amount of 1300/- at any cost. Its been returned 18 days ago. My shipment number is[protected].

Please do the needful at earliest.
I have been calling Indiarush continuously but no proper response from your team. I have purchased more than 15 items total still i got such a pathetic service.

I want my refund at the earliest soon.

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Sep 23, 2016

Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Aug 17, 2016

Updated by Suchitra S. Shetty Hi,

Two orders[protected] and[protected] Have been delivered on 18-july-2016 and its been a month now and i have not yet received the cashback of 171 and 209. I have called several times and i have the request numbers for these, 42246, 42642, 42910, 45956, 47743, 45959

Still i dont see any response from their end. I am fed up with this company in calling on regular basis.. very poor response and illiterate ppl work. they dont even know to solve the issues.. Its been a month and you people are not giving my general credits, I have purchased for more than 18000/- amount in a month and i am not getting proper service.

Verified Support

Aug 19, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Suchitra,

Greetings from IndiaRush,

We apologize about the delay in your response, We like to update you we have escalated your case to our concern team today. Your RTO refund will get done in next 2-3 working days maximum. If you still have any concern feel free to revert us back.

Thanks & Regards:
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)