[Resolved]  IndiaRush / Arnit Retail — Regarding the product of Indiarush.com

Address:Jaipur, Rajasthan
Website:indiarush.com

HI,

I ordered for "Poly Silk Orange Semi Stitched Lehenga Style Suit - Kg12". I received it today. After looking the dress I feel that you are looking like a fake company. What is this ? for what item I have ordered, I did not receive the same. You delevered a old cloth to me. After my complained you changed the dress on website. That is not good for you and your companys value, please keep in mind that it can be worst for you.

My Order Number Is: Order #[protected]

Note: I wanted it to return, I called on[protected]AM-7PM) but till 20 minutes I did not get any reply. But I was trying again and again one of your representative attend my call, I told him all the story. I just asked for refund, he told that you will find the refund option after 24 hours.

I am very disappointed with you. You are not doing Good. You are making fool to customers. Now When I am clicking on the dress what I have booked, there are looking other dress, it means after my complained you have changed it.

I need my refund, if you have humannity and want a good customer reviews please reply my mail.

One of your representative is saying that you will make the refund in Indiarush's account, no need to refund in indiarush's account, Did I paid you from Indiarush's account, then why are you talking like stupied. Listen, I need refund in my personal account, so please mail me to get my account details. This is my advice for you please don't make fool to customers, and do a trustworthy business.

I am waiting for your kind reply!!

Thanks..
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Feb 12, 2017
Complaint marked as Resolved 
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2017
IndiaRush / Arnit Retail Customer Care's response
Dear Manisha,

Greetings from Indiarush.com!!!

This regarding your order no. #[protected]. We would request you to please share your bank details in below format for the refund process.

Account Name

Account Number

Bank Name

Bank Branch

Bank Ifsc Code

Please feel free to contact us at [protected]@indiarush.com.

Thanks & regards
Team Indiarush
Complaint comments 

Comments

I placed the order with this website, they charged rs.2200 for the worst quality product that I have never seen. And they say that the will not refund the amount even though I returned the product. It is such fraud website that I have never seen. I'm gonna fight for my money. Please be aware of these websites and help me too.

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    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
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