[Resolved] IndiaRush / Arnit Retail — Returning of the damaged product

Mahalakshmi pillai

from Mumbai, Maharashtra

Address:	396210
Website:	India Rush

Dear concern, this is to bring to your notice order no #[protected] the dress material which was received on dated 12th aug 2016, since then i am trying to call them in their no [protected] india rush, no one is taking my call, and its showing switch off. I had to escalate the case through mail from 12th aug till date, everytime i am getting an automatic system mail saying that my return is been processed. Its been almost 12 days still i havent got any respond from them and i have also asked them in mail i need their ceo contact details to raise this complaint. Any how i need my amount 1650 back and i want this product to move out from me. Or else i had to complaint legally through lawyer and they have to face the consequence.

Regards, mahalakshmi [protected]

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Nov 4, 2016

Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Aug 25, 2016

Updated by Mahalakshmi pillai Still i am been getting same automatic system generated mail for the courier person arrival, but they neither replying my mail not taking my calls.

Verified Support

Oct 04, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Mahalakshmi,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, We like to update you we have refunded your amount. Kindly suggest if still any thing pending with us so that we can make it close the same on priority.

Thanks & Regards:
Team IndiaRush.
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)

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Comments

Pu87

from Mumbai, Maharashtra

I have ordered the product on 6th Aug. And i received it today..but the product i receive is completly different than what i ordered..kindly replace it as soon as possible..order no.[protected]...pls take urgent action...

manishsingh1508

from Gurgaon, Haryana

Order id:[protected] it was too differ so i want to cancel it. Too Bad i Can't more Explain About product.

IndiaRush / Arnit Retail Customer Care's response, Oct 4, 2016

Verified Support

Dear Manisha,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, We like to update you we have returned your product and we have provided you the IR credit points in your IndiaRush account kindly login and check. If you still have any concern feel free to revert us back.

Thanks & Regards:
Team IndiaRush.
Need Help ?
care@indiarush.com
+91 8860870631 (10am-7pm)

Radhiken

from Belgaum, Karnataka

GIve my money back

IndiaRush / Arnit Retail Customer Care's response, Oct 4, 2016

Verified Support

Dear Radhiken,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, We request you to kindly provide us your order number or contact number so that we can get back to you on priority.

Thanks & Regards:
Team IndiaRush.
Need Help ?
care@indiarush.com
+91 8860870631 (10am-7pm)

ashish kumartyalon

from Gurgaon, Haryana

AS per comitted by their customer care they assured me that if you have any problem your amount will be refundable.Now they refuse to returned my 2800/-

IndiaRush / Arnit Retail Customer Care's response, Oct 4, 2016

Verified Support

Dear Ashish,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, We request you to kindly provide us your order number or contact number so that we can get back to you on priority.

Thanks & Regards:
Team IndiaRush.
Need Help ?
care@indiarush.com
+91 8860870631 (10am-7pm)

Sushgupta

from Alwar, Rajasthan

I have not received the refund of rupees 1799 till date. This order eas places one and half month back. The service of this indiarush is very disgusting. No proper response to mail and the customer care number provided on the website is engaged all the time. This site is really a joke.

IndiaRush / Arnit Retail Customer Care's response, Oct 4, 2016

Verified Support

Dear Sushgupta,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, We request you to kindly provide us your order number or contact number so that we can get back to you on priority.

Thanks & Regards:
Team IndiaRush.
Need Help ?
care@indiarush.com
+91 8860870631 (10am-7pm)