[Resolved] IndiaRush / Arnit Retail — Saree- order no:[protected] | |||
The saree ordered was for the value of Rs.1845/- and received a saree not even worth Rs.200 with very low quality which was really frustrating and disappointing. When tried reaching the customer care cell was informed that they don't have a facility to pick it back, hence had to return the product by courier DTDC by spending another Rs.230/-. THE PRODUCT WHICH WAS DELIVERED WAS TOTALLY DIFFERENT FROM WHAT IS SHOWN IN THE PICTURE. THEY DONT TAKE ANY RETURNS AND ASK US TO DISPATCH BACK TO THE SELLER. EVEN IF WE COURIER IT BACK TO THE SELLER, THEY DONT UPDATE THE STATUS... Was this information helpful? | |||
Aug 9, 2017 Complaint marked as Resolved IndiaRush / Arnit Retail customer support has been notified about the posted complaint. Verified Support Jul 08, 2017 IndiaRush / Arnit Retail Customer Care's response Dear Swaroop, Please accept our sincere apology for the inconvenience you have experienced. With reference to your email in regards to the refund for the order number[protected]. We would like to inform you that we have initiated your refund in the form of Indiarush credits and same has already been credited to your IndiaRush account we request you to kindly login to check. We assure you that we will try our level best to provide you great services in the near future. Regards, Sarvesh Customer Support|| IndiaRush | |||
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+91 11 4083 4083 [Customer Care]
630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
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