[Resolved] IndiaRush / Arnit Retail — Selling defective product

Yogesh Thackrey

from Igatpuri, Maharashtra

Website:

www.indiarush.com

I had ordered 2 sarees for my mother.there were two big holes in the saree.when i requested for refund they asked 2 photos, which i uploaded.later a customer care lady called on my moms no.and saying "aap dekh lo phir" as if they dont care for customers.i wasted 2000rs for it.guys dont ever buy from these cheap stores.they are manipulating people by giving third class stock.which is defective.still it had been 3 days.i am hoping for the return person boy to take that defective piece.beware buy from good genuine site as they dont have refund policy.they will either exchange or give credits in there account.forcing you to buy from them again.

+2 photos

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Jan 12, 2017

Complaint marked as Resolved

complaint resolved i returned the product.and got a new product from the credits.thanks

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Mr. Thackrey,

Greetings!!!

We would like to inform you that we have already shared your feedback with our concerned team. Moreover, we have resolved your concern regarding the order no.#[protected]. We have already picked the product and will process your request once we receive the same.

Please feel free to contact us at [protected]@indiarush.com or pooja.[protected]@indiarush.com.

Our goal - Your happiness!
Team Indiarush

Jan 08, 2017

Updated by Yogesh Thackrey the refund by the team was given but when i tried to buy the product the refund disappeared. i contacted to customer care while he told to wait for 24 hrs.still no money credited to my account